Pro-Heat Plumbing & Heating Limited

Great service start to finish. Quote included options and advice and the install itself was seamless. The engineer was brilliant; Helpful and did a really neat finish. Couldn't be happier and so glad we went with a local and knowledgeable company.

I use Pro-Heat for all my heating and plumbing. The engineer who carried out my boiler service was polite, clean, tidy, efficient, and "on time". Pro-heat are one of, if not the best Heating Engineers in the district. Highly recommended.

We contracted Proheat to install a new heating system. The team did an excellent job in designing the replacement system at a very fair price. Thee Technicians were extremely professional and caring they were also very friendly and hard working. The office staff were always available and were quick to resolve any post sales queries we had. In the troubled times we live in it was a pleasure to deal with a company who at times go above and beyond. Thank you for an excellent job.

We needed our Worcester Bosch boiler servicing and found Pro-Heat were accredited installers. Having also been recommended by my brother-in-law, we booked a visit. We had also occasionally had a strange gas-like smell but after thorough testing were assured there was no leak. The work was carried out with assurance, it being pointed out that the fact they were Worcester installers meant they were very familiar with the layout of these boilers. Darren was friendly, polite and helpful, answering any questions, and we were very happy with the service.

I am extremely pleased with the work carried out over the past two days by Pro Heat Plumbing and Heating Ltd. I had a new boiler installed and the installers (Charlie, principally, and David) were absolutely superb - hard-working, conscientious, knowledgeable, courteous and extremely professional, and both went above and beyond the call of duty. I could go on but let me finish by saying that my wife is actually looking into ways that we could adopt Charlie! I would have no hesitation in recommending this company wholeheartedly.

All communication and scheduling was great. When the engineer arrived he was friendly and work quickly and was very tidy at clearing up after himself. I would definitely recommend.

I first contacted this company to service my old gas boiler as some-one else had let me down. They were not able to come for 2 weeks and during this time considered having a new boiler, having discovered that the current one was 16 years old. The service was very thorough, more so than by previous people, but decided to have a new one. The service from then on was great, the inspection as to which would be best or my property took place the next day and I just had to wait 2 weeks for it to happen. During this time I was kept informed about everything by email and I felt very reassured by the the professionalism of the company. The engineer was very good, he worked quietly and efficiently and explained things to me. I have been very happy with the service provided by this company and would certainly recommend them.

The mixer tap on our utility room sink would not turn off. The engineer fitted isolation valves so that we could have hot water in the kitchen and bathroom. The sink needed replacing and the company went to considerable trouble to find the size and features of the unit we wanted. Some carpentry was required to complete the fit. All work by both engineers was friendly, efficient and professional, all waste was removed and the room left clean and tidy. We are very pleased with the new fitting and will certainly recommend this company to others.

The process of buying our new boiler from the point of original contact through the estimation stage, the quotation, the contact with Proheat, and the date of agreed installation was carried out with the utmost professionalism. Once the installation date was confirmed everything went according to plan and on any occasion when we needed information in advance of the fitting the Contract Manager provided this. The installation was carried out principally by Phil who was assisted ably by Charlie and Dave. The professionalism of the engineers was a treat to see both in terms of their knowledge and of their friendly attitudes and Phil kept us informed of progress on an ongoing basis. Any problems encountered during the installation were solved by Phil with the minimum of fuss. On completion the areas where they were working were left clean and tidy and all waste materials were removed.

I know nothing about boilers, but I knew mine was packing up! After a bit of research I didn’t feel much better informed, asked for a few quotes and decided on Pro-heat - due to the competitive price and being able to get a real person on the phone. Everyone I spoke to from requesting a quote to installation could answer all of my questions and I always felt safe and in control. Would recommend Pro-Heat to anyone else needing work done.