Endorsed by Which?

Pro-Heat Plumbing & Heating Limited

4.9

131 Reviews

Opening Hours
Today - 07:30–17:30
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Pro-Heat are your number one choice for all your plumbing and heating requirements in the NEWARK and GRANTHAM areas. Gas Safe and OFTEC registered, we are proud to be Worcester-Bosch accredited installers and offer extended guarantees of up to 12 years on selected gas boiler installations, including LPG, and 8 years on oil boiler installations.

Based in Newark-on-Trent, Nottinghamshire we are ideally placed to cover the whole of the East Midlands.

From a boiler service to a full heating system, dripping tap to bathroom installation, our friendly and professional staff always work to the highest standards.

We offer full plumbing and heating maintenance plans. Call us to discuss how we can protect your home plumbing and help prevent costly repairs.

Ask us about our flexible payment options including interest free credit and "buy now pay later" options on new boiler installations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
131 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Top job
Customer Service
Quality
Value
Having approached Pro-Heat on a Wednesday afternoon, I was absolutely desperate for a boiler to be serviced so that I could complete on a house move as I needed a gas safety certificate. Pro-Heat knew how desperate I was and they could've charged me over the odds due to my situation. However, they didn't, they had an engineer with me within 48 hours and the work was completed so that I could progress with my house move. Not only that, but they charged me the standard price, they didn't inflate the price at all. They provided a top class job, in an amazingly quick time. 100% recommend this firm.
David Hedge Posted on 08/01/2018 , work completed 08/01/2018
The trader replied (on 24/04/2018)
Always happy to help. Glad everything went smoothly for you. From Team Pro-Heat.
Great work. Very professional.
Customer Service
Quality
Value
Serviced an old, neglected boiler. Did a great job at a very reasonable price. Very professional company.
JonandJo Posted on 07/12/2017 , work completed 07/12/2017
The trader replied (on 20/12/2017)
Thank You. Glad we were able to help.
Great work
Customer Service
Quality
Value
No hassle, helpful and fast. Jonathan I think his name was. Great work thanks
TheBear Posted on 17/11/2017 , work completed 17/11/2017
The trader replied (on 24/11/2017)
Thank you. We will pass your comments on to Jon.
Excellent job, professional
Customer Service
Quality
Value
All aspects of pro-heat were excellent honest and professional, companies like this are hard to find.
Steve, Nottinghamshire Posted on 17/11/2017 , work completed 17/11/2017
The trader replied (on 22/12/2017)
Many thanks Steve. Very much appreciated.
New gas boiler system
Customer Service
Quality
Value
Most polite workforce ever dealt with Did a great job taking out very old boiler and fitting new gas system, would recommend
Trevor Morris Posted on 04/11/2017 , work completed 04/11/2017
The trader replied (on 06/11/2017)
That is very kind of you to say. It is very important to us that our customers feel comfortable with the engineers working in their homes. We will pass your comments on to the team.
Good to deal with
Customer Service
Quality
Value
We needed a service and some repair work due to a leaky boiler. The response from Pro-Heat was swift and efficient. The very pleasant engineer, David, identified the problem, ordered the parts, advised us of the cost upfront and returned a couple of days later to repair and service the boiler. All very efficient and a pleasure to deal with the company.
Richard Parish Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 06/11/2017)
Many thanks for your kind words. We will pass your comments onto the engineer.
Great Job!
Customer Service
Quality
Value
Needed 2 small jobs done on the bathroom toilet. Visit 1 sorted leek and took details of part needed for job 2 Visit 2 fitted new part in ten minutes and was gone. Overshoes worn, polite and helpful, attention to detail, good job done, bill sent via email within a few days. Tradesmen like these are hard to find.
keencooks Posted on 11/10/2017 , work completed 11/10/2017
The trader replied (on 16/10/2017)
Thank you for your kind words. We really appreciate feedback about the smaller jobs.
New boiler and hot water cylinder fitted
Customer Service
Quality
Value
Did an excellent job, fitted a new boiler in the garage, removed the old one that was fitted in the dining room , fitted a new hot water cylinder and thermostat rad valves. Everything from the initial visit, to the quote then installation went perfectly. They were clean and tidy and very professional. It was a two day job but they didn't leave us on day one with no hot water. I would highly recommended them, they are excellent.
Macpherson Posted on 03/09/2017 , work completed 03/09/2017
The trader replied (on 16/10/2017)
Many thanks for your positive feedback. It means a lot to all of us knowing we are getting it right at all stages of the job and fulfilling customer expectations.
Prompt & Professional
Customer Service
Quality
Value
No complaints
Sylvia, Nottinghamshire Posted on 04/08/2017 , work completed 04/08/2017
The trader replied (on 16/10/2017)
Thank you.
Prompt & professional
Customer Service
Quality
Value
Friendly, prompt service, turned up on time, did a great job. Very impressed, would recommend & definitely use again.
William Stewart, Nottinghamshire Posted on 20/05/2017 , work completed 20/05/2017
A Great Job
Customer Service
Quality
Value
I recently had a new combo boiler fitted, the work was completed to a very high standard, by a great team, after day one I was left with heating and hot water. The job was completed on day two, I was left with nothing to clean up, they had done it all. I can highly recommend Pro heat.
Kebab34 Posted on 09/04/2017 , work completed 09/04/2017
New unvented cylinder installed
Customer Service
Quality
Value
Our unvented cylinder was faulty, From estimate to completion the service was first class and professional, I have no hesitation in recommending Pro-heat Newark services, Phil and Ryan worked very well and completed the job on time and the workmanship was very neat and tidy,
Andy Newark Posted on 06/04/2017 , work completed 06/04/2017
The trader replied (on 16/10/2017)
Thank you from us all at Pro-Heat. I will pass your comments to Phil and Ryan.
Fabulous
Customer Service
Quality
Value
Professional, reliable & dedicated to making the experience a good one. A really complicated situation made simple - Thanks!
Sandra, Lincolnshire Posted on 20/02/2017 , work completed 20/02/2017
Excellent
Customer Service
Quality
Value
Pleasant & efficient crew. Well organised. Clean & tidy. 1st class job completed on time.
David, Nottinghamshire Posted on 17/01/2017 , work completed 17/01/2017
A very good job.
Customer Service
Quality
Value
A very clean and tidy job, excellent workmanship, to be recommended.
John, Nottinghamshire Posted on 04/01/2017 , work completed 04/01/2017
Very professional and well recommended
Customer Service
Quality
Value
Recently had a new boiler fitted after the one in the house we moved into was deemed unsafe when British Gas came out to assess whether they would take in on a maintenance plan. Had various quotes for the same boiler and work from British Gas and other Gas Safe registered local tradesmen. For comparison, the BG quote was 30% higher than Pro-heat and would take a day longer to complete. Other quotes were cheaper than Pro-heat but didn't come with the Which? Trusted Trader reviews, nor the 0% finance!!! The work was carried out over 2 days - we only lost the gas/hot-water for 1 night. The workman were so professional, dedicated and pleasant. There was no mess left over and I cam home to a lovely warm house. Cannot recommend them highly enough - for me the whole process was exceptional and worry free.
stephen Posted on 27/10/2016 , work completed 27/10/2016
Professional, Courteous, tidy.
Customer Service
Quality
Value
Really neat job. Well priced. I would recommend. Indeed Pro-heat were recommended to me after a bad costly experience with another local plumber.
Cheryl, Nottinghamshire Posted on 11/07/2016 , work completed 11/07/2016
Excellent job
Customer Service
Quality
Value
Work carried out on time and in very professional manner. Boiler fully installed and working on day 1. System flushed and wireless control fitted second day. I am very satisfied and would certainly recommend.
Pam, Nottinghamshire Posted on 13/06/2016 , work completed 13/06/2016
Superb
Customer Service
Quality
Value
From initial quotation to the end of the job everything was carried out in a most professional manner. Our fitters were courteous and kept us informed of everything they were doing. They left no mess and the job was done to a high standard. Thank you. Will recommend.
Graham, Nottinghamshire Posted on 23/05/2016 , work completed 23/05/2016
Professional Company
Customer Service
Quality
Value
Professional and friendly service from quote to completed job. We had an unvented cylinder installed. The plumber just got on with the job, was clean and tidy and ran through the completed work with me before he left. Highly recommended.
Susan B Posted on 17/05/2016 , work completed 17/05/2016
My Review
Customer Service
Quality
Value
Prompt, professional, great job
Pamela, Nottinghamshire Posted on 04/04/2016 , work completed 04/04/2016
Prompt and professional
Customer Service
Quality
Value
Excellent job
Timothy, Nottinghamshire Posted on 23/03/2016 , work completed 23/03/2016
Competent job
Customer Service
Quality
Value
Turned up on time - straight to task. Good work rate. Good communication workman customer.
Alan, Nottinghamshire Posted on 15/03/2016 , work completed 15/03/2016
My Review
Customer Service
Quality
Value
Good job
Chris, Lincolnshire Posted on 21/01/2016 , work completed 21/01/2016
Very professional job
Customer Service
Quality
Value
Excellent job all round by friendly professional skill.
David, Nottinghamshire Posted on 13/01/2016 , work completed 13/01/2016