Pro Heating Services Limited

Professional from quote to completion. Reliable, trustworthy and clean and tidy. They have done a lovely bathroom refit for us and we would definitely recommend them.

I called Pro-Heating out because our boiler wasn't working and we have used them before. I was very pleased that they could come out because it was very cold and I knew lots of boilers were breaking down, so they were busy. Before they arrived, but before I could cancel the call, I managed to fix the boiler as it was just the condensing pipe that had frozen up. It was solved very easily with a kettle of water. They spent less than 5 minutes in my house agreeing that the boiler was working. I expected a call out charge but was very shocked to be charged £66. I don't know if this was meant to cover their petrol or their time but it seems unreasonable to me and more the sort of thing a faceless corporation would have to do. I won't use them again because I prefer a small company with a more personal and flexible approach, giving them the opportunity to be a bit fairer. Also it would have been nice if they at least offered to take their mucky boots off before they traipsed up the stairs to the boiler. I cannot rate on Quality of Work below because they didn't do anything. Still cost me £66!

Both Shaun and Ian from Pro Heating have given us great service when we have been in extremis without heating or hot water and difficulties with the make of boiler. Did so at a reasonable cost as well. Will be using them for all servicing and repairs in future. Recommend highly

Great prompt service, from point of booking through to service being completed. Engineer was polite & knowledgeable about the type of boiler we have. Would definitely recommend. Appropriately priced against previous services, all round better experience.

I would recommend Pro Heating Services to anyone. They are efficient, knowledgeable, and their staff are courteous. We’ve had a couple of occasions where we’ve needed their help quickly and they have always managed to slot us into their busy schedules.