Endorsed by Which?

Proclene Ltd

4.9

196 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 08:00–18:30
  • Tuesday 08:00–18:30
  • Wednesday 08:00–18:30
  • Thursday 08:00–18:30
  • Friday 08:00–18:30
  • Saturday 09:00–13:00
  • Sunday 09:00–14:00

About

Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.

Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.

Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.

Proclene are trusted carpet & upholstery cleaners that really do care about their customers.

Proclene are also approved by Trading Standards.

What we do

  • Carpet and upholstery cleaners

  • Cleaning services

  • More Services

    • upholstery cleaning
    • stain protection
    • flame retardant

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
196 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Great work, thorough job, great service
Customer Service
Quality
Value
Light grey carpet damaged from upstairs water leak. Next day appointment booked in, great service, thorough clean, nice guy with good explanation of aftercare. Great service.
(your username) Posted on 24/04/2024 , work completed 24/04/2024
High-quality carpet cleaning
Customer Service
Quality
Value
I have used Proclene for many years, annually. The process is highlk effective. Above all it does not involve soaking the carpets, which therefore dry quite quickly. The service is always excellent...on time, careful and efficient.
Customer in Oxfordshire Posted on 19/04/2024 , work completed 16/04/2024
Fabulous service from Proclean
Customer Service
Quality
Value
Craig from Proclean came to clean our stair carpets today. Great communication from start to finish eg emails through to the service on the day. Basically you get that you pay for in short "it was everything it said on the tin". I will use them again for sure.
Customer in Bristol City Posted on 21/11/2023 , work completed 21/11/2023
Good job.
Customer Service
Quality
Value
Good job, got all stains out with care and a smile. Prompt, tidy, explained pros and cons of different approaches.
Customer in Gloucestershire Posted on 05/08/2023 , work completed 03/07/2023
Excellent service exceeded expectations
Customer Service
Quality
Value
Excellent service which revived a very grubby sofa to a higher standard than we imagined possible. A polite and skilful operative spent more than 3 hours on the job. We were greatly impressed.
Customer in Oxfordshire Posted on 30/07/2023 , work completed 28/07/2023
A good job…as always
Customer Service
Quality
Value
Proclene has done our carpets for many years. Their process does not saturate the carpets with water, so they are dry by the evening.
Customer in Oxfordshire Posted on 28/03/2023 , work completed 28/03/2023
Excellent result
Customer Service
Quality
Value
Friendly and helpful staff on the phone. Prompt service, arrived on time and got on with the job - cleaning lounge and stair carpet. Carried out the work in an efficient, careful and diligent manner. Very pleasant technician. Excellent result - carpet looks like new. Very happy with this company and would not hesitate to recommend.
Margaret in Gloucestershire Posted on 04/02/2023 , work completed 03/02/2023
Endorsement Reference
Customer Service
Quality
Value
Proclene completely cleaned the entire house carpets, and did the job extremely well. They were on time, professional & courteous. They explained exactly what they would do, and did it. They really lived up to the service they promised to give.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 07/11/2022
Endorsement Reference
Customer Service
Quality
Value
Regularly use Peoclene services for about the last 5 years. Excellent service.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 01/06/2022
Endorsement Reference
Customer Service
Quality
Value
They cleaned 2 woollen chairs and did a superb, 5 star job. We used Proclene 2 years ago, and will use in 2 years time again.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 18/11/2022