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Proclene Ltd

4.9

194 Reviews

Opening Hours
Today - 08:00–18:30
  • Monday 08:00–18:30
  • Tuesday 08:00–18:30
  • Wednesday 08:00–18:30
  • Thursday 08:00–18:30
  • Friday 08:00–18:30
  • Saturday 09:00–13:00
  • Sunday 09:00–14:00
See customer reviews & leave a review

About

Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.

Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.

Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.

Proclene are trusted carpet & upholstery cleaners that really do care about their customers.

Proclene are also approved by Trading Standards.

What we do

  • Carpet and upholstery cleaners

  • Cleaning services

  • More Services

    • upholstery cleaning
    • stain protection
    • flame retardant

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
194 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Recommended

Recommended

by 99% of customers
Sort by
Fabulous service from Proclean
Customer Service
Quality
Value
Craig from Proclean came to clean our stair carpets today. Great communication from start to finish eg emails through to the service on the day. Basically you get that you pay for in short "it was everything it said on the tin". I will use them again for sure.
Customer in Bristol City Posted on 21/11/2023 , work completed 21/11/2023
Recommended
Good job.
Customer Service
Quality
Value
Good job, got all stains out with care and a smile. Prompt, tidy, explained pros and cons of different approaches.
Customer in Gloucestershire Posted on 05/08/2023 , work completed 03/07/2023
Recommended
Excellent service exceeded expectations
Customer Service
Quality
Value
Excellent service which revived a very grubby sofa to a higher standard than we imagined possible. A polite and skilful operative spent more than 3 hours on the job. We were greatly impressed.
Customer in Oxfordshire Posted on 30/07/2023 , work completed 28/07/2023
Recommended
A good job…as always
Customer Service
Quality
Value
Proclene has done our carpets for many years. Their process does not saturate the carpets with water, so they are dry by the evening.
Customer in Oxfordshire Posted on 28/03/2023 , work completed 28/03/2023
Recommended
Excellent result
Customer Service
Quality
Value
Friendly and helpful staff on the phone. Prompt service, arrived on time and got on with the job - cleaning lounge and stair carpet. Carried out the work in an efficient, careful and diligent manner. Very pleasant technician. Excellent result - carpet looks like new. Very happy with this company and would not hesitate to recommend.
Margaret in Gloucestershire Posted on 04/02/2023 , work completed 03/02/2023
Recommended
Endorsement Reference
Customer Service
Quality
Value
Proclene completely cleaned the entire house carpets, and did the job extremely well. They were on time, professional & courteous. They explained exactly what they would do, and did it. They really lived up to the service they promised to give.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 07/11/2022
Recommended
Endorsement Reference
Customer Service
Quality
Value
Regularly use Peoclene services for about the last 5 years. Excellent service.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 01/06/2022
Recommended
Endorsement Reference
Customer Service
Quality
Value
They cleaned 2 woollen chairs and did a superb, 5 star job. We used Proclene 2 years ago, and will use in 2 years time again.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 18/11/2022
Recommended
Endorsement Reference
Customer Service
Quality
Value
Proclene cleaned a linen sofa & 2 chairs for us. They did a thorough assessment and a chemical test initially, before proceeding with the clean. Unfortunately, as they dried they yellowed. Craig was super, and very proactive in trying to understand the cause and put it right, and after speaking to various manufacturers and doing further tests put it through their insurance, so the seats were recovered under the insurance. Proclene didn't charge us for the job, and dealt with the problems promptly & efficiently, so we were very happy with the outcome. They are a way above average company in terms of service.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/02/2022
Recommended
Endorsement Reference
Customer Service
Quality
Value
Cleaned a carpet with a nasty stain in our farmhouse, which we hadn't been able to remove ourselves, and also cleaned the stairway, hall and 3 piece suite. They did a really good job. It was quite expensive, but worth it.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 03/10/2022
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.