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Endorsed by Which?
Proclene Ltd
Opening Hours
Today - 09:00–14:00
- Monday 08:00–18:30
- Tuesday 08:00–18:30
- Wednesday 08:00–18:30
- Thursday 08:00–18:30
- Friday 08:00–18:30
- Saturday 09:00–13:00
- Sunday 09:00–14:00
About
Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.
Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.
Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.
Proclene are trusted carpet & upholstery cleaners that really do care about their customers.
Proclene are also approved by Trading Standards.
What we do
Carpet and upholstery cleaners
Cleaning services
More Services
- upholstery cleaning
- stain protection
- flame retardant
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
199 reviews
Recommended
Recommended
by 99% of customers
Sort by
Thorough and professional
Customer Service
Quality
Value
Cleaned two sofas and three chairs covered in a wool felt fabric. Before starting, Proclene evaluated the fabric for suitability to the cleaning process, and when confirmed, the deep clean was very thorough. The clean brightened, revived and refreshed the fabric successfully. The entire process was carried out in a very professional manner.
Eric, Gloucestershire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
The work involved sanitised upholstery cleaning plus stain protection. The customer service was excellent. The tradesman was friendly & courteous & the work was carried out to an excellent standard. The price was agreed before the work was carried out with Proclene. I would highly recommend.
Ronald, Gwent
, work completed
Recommended
Excellent all round!
Customer Service
Quality
Value
Really professional, polite and the result was better than I hoped. He even went the extra mile and got out a couple of stairs from a carpet for no extra cost.
Tess, Gloucestershire
, work completed
Recommended
Prompt, polite, excellent work.
Customer Service
Quality
Value
All good work, very pleased I chose Proclene.
Alan, Gloucestershire
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
Superb job of sanitizing and cleaning 7 carpets. Good time keeping - well explained and going the extra mile. I would use Proclene again without hesitation.
Stephen, Hampshire
, work completed
Recommended
Excellent cleaning service
Customer Service
Quality
Value
Cleaned sitting room carpet and upholstery thoroughly and efficiently. Highly recommended.
Julian, Gloucestershire
, work completed
Recommended
Friendly, professional & knowledgeable
Customer Service
Quality
Value
Excellent service by knowledgeable people.
Stephen, Oxfordshire
, work completed
Recommended
Excellent Results
Customer Service
Quality
Value
We used Proclene to deep clean our sofas & carpets before our baby arrives. We were very impressed by the customer service & the clear explanation of their pet/baby safe cleaning products. The results are excellent.
G, Worcestershire
, work completed
Recommended
Exceptional job
Customer Service
Quality
Value
Excellent from start to finish. Very friendly and informative when I first enquired about their cleaning service. Arrived on time and took great pride in doing an exceptional job. First class results and my carpets look like new. Don't use anyone else, Proclene are the best!
Linda, Gloucestershire
, work completed
Recommended
Unbelievable Customer Service
Customer Service
Quality
Value
Unbelievable customer service, amazing results, went beyond the clean and returned a year later to remove a few spots.
Dan, Gloucestershire
, work completed
Recommended
What an excellent job
Customer Service
Quality
Value
I checked with Which and then rang the trusted trader who was most professional and friendly, all I had to do was give the measurements of the carpets and the quote was almost instantaneous. On time and an excellent job on my carpets considering I have 6 dogs.
Lena, Worcestershire
, work completed
Recommended
Great Job, Prompt, very Good
Customer Service
Quality
Value
It was nice to have a tradesman turn up early. Very polite, got on with the job, great!
Denise, Herefordshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
From the moment I contacted Proclene I felt comfortable with them. They were reassuring and helpful. The operative who came out was brilliant and worked really hard. I am very pleased with the results.
Anna, Herefordshire
, work completed
Recommended
Prompt, Professional and Brilliant Job
Customer Service
Quality
Value
Operative introduced himself, explained what was required, managed expectations, was very quick but did a fabulous job.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Job done
Customer Service
Quality
Value
I thought Proclene were reliable with a good work ethic and felt I trusted the man on the job who cared very much about the job.
Michelle, Avon
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Booking the work was easy & efficient. Turned up promptly as agreed. Very courteous & professional. There was no fuss or mess.
Mark, Gloucestershire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
This was an impressive service, came on time, polite, efficient, explained everything, tidy work. Excellent finish.
Elizabeth, Wiltshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Arrived on time. Took time to explain procedure. Very efficient and gave instructions on care of carpet and sofa. Really pleased with result - clean and fresh smelling. Worth the extra money. I have had some bad experiences in the past. will use this company again.
Janice, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I was extremely impressed with my whole experience with this company. Our carpet throughout our home looks really good. The service and attitude could not have been better.
Jules, Avon
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Very thorough, polite and informative. Would recommend!
Kym, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Thorough, professional job, 2nd year using this company and will call back next year too!
Which? Trusted Traders Consumer
, work completed
Recommended
Good Service
Customer Service
Quality
Value
An excellent service. Results were very pleasing, very little odour. Worker was courteous and efficient.
David, Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service, excellent result
Linda, Warwickshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Very professional.
Gerry, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent approach by Greg, the workman but disappointed about quote and pricing. Additional costs added as quote not clear.
Peter, Gloucestershire
, work completed
Recommended