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Endorsed by Which?
Proclene Ltd
Opening Hours
Today - 09:00–14:00
- Monday 08:00–18:30
- Tuesday 08:00–18:30
- Wednesday 08:00–18:30
- Thursday 08:00–18:30
- Friday 08:00–18:30
- Saturday 09:00–13:00
- Sunday 09:00–14:00
About
Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.
Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.
Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.
Proclene are trusted carpet & upholstery cleaners that really do care about their customers.
Proclene are also approved by Trading Standards.
What we do
Carpet and upholstery cleaners
Cleaning services
More Services
- upholstery cleaning
- stain protection
- flame retardant
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
199 reviews
Recommended
Recommended
by 99% of customers
Sort by
Excellent
Customer Service
Quality
Value
Coffee stain impervious to diy products removed without problems
Jan, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I am an Assistant Site Agent for David Wilson Homes. Pro-Clene are one of the best cleaning companies I have come across.
Saira, Gloucestershire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Reliable company who quoted up front & arrived on time. Explained cleaning process & made a good job.
George, Avon
, work completed
Recommended
Prompt, professional & polite
Customer Service
Quality
Value
I have used Proclene Ltd before after recommendation from my son. From the initial enquiry to the finished job, everyone was prompt, professional & polite. I cannot recommend this company highly enough.
Judy, Gloucestershire
, work completed
Recommended
Excellent results.
Customer Service
Quality
Value
Prodene were prompt and professional. They achieved excellent results beyond expectations as the carpets were heavily stained.
Susan, Gloucestershire
, work completed
Recommended
Great job!
Customer Service
Quality
Value
The service we received from Proclene was excellent. They were prompt, worked hard to get the job done, and the results were excellent too!
Rebecca, Gloucestershire
, work completed
Recommended
Simply "Excellent"
Customer Service
Quality
Value
Craig was so easy to deal with, he told me before he started work how well my sofa and my rug will come up and he told me exactly how long they would take to dry. He worked non stop not even stopping to drink his tea. He definitely does take a lot of pride in his work and this did show very much. The end results we're excellent and exactly what he told me that I should exactly. A big hug to say thank you X
johanna h
, work completed
Recommended
Highly professional
Customer Service
Quality
Value
very pleased I choose proclene the operator was prompt, polite and meticulous in his work.
Peter, Gloucestershire
, work completed
Recommended
carpet and sofa cleaning
Customer Service
Quality
Value
I very rarely write reviews but on this occasion I do feel that it is a must, as Craig & Greg have outdone themselves by way of high standards and their polite caring attitude. I am more than happy to recommend Proclene, the cleaners have been very well taught and know down to a tee what they have to do to provide these results. They gave full details in plain English what they were doing and what they were using, they also gave me a lot of advice . Thank you for all of your hard work it has not gone unnoticed.
Gloria
, work completed
Recommended
Sofas, carpets & rugs
Customer Service
Quality
Value
Excellent performance, results & customer service. Couldn't fault it.
Helen, Gloucestershire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Procelen delivered a thorough, fast & professional service. I will use again for sure. Very reasonably priced & fantastic results.
Rebecca, Wiltshire
, work completed
Recommended
Wonderful carpet cleaning company and staff
Customer Service
Quality
Value
Having just had our carpets professionally cleaned by Proclene I can say they are wonderful not only the company but the staff are an absolute credit to Proclene. Craig & Greg really did take all the care in the world to move all the furniture as they cleaned every last inch of carpet. All furniture was placed back in to position. I was able to use the rooms as soon as they finished. I have re-booked them to clean our sofa's
Krystyna Gelert
, work completed
Recommended
Carpet and sofa cleaning
Customer Service
Quality
Value
excellent in all aspects
Mrs Bell
, work completed
Recommended
Master sitting room carpet cleaned
Customer Service
Quality
Value
A splendid company to know and a pleasure to have in our home. We have previously used other companies on many occasions but I can categorically state that this is the company that we will stick with. Craig has without doubt displayed that he has an exceptional talent when it comes to reviving worn & tired looking Axminster carpet. Definitely in my Go To book.
Which? Trusted Traders Consumer
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very polite and efficient. Highly recommendable.
David, Gloucestershire
, work completed
Recommended
Perfect!!!
Customer Service
Quality
Value
A perfect job by 2 very knowledgeable, polite and very considerate staff. A1 Perfect, totally recommend that you use them, I am very proud that I did.
MelScott
, work completed
Recommended
Sofa & Rug Cleaning
Customer Service
Quality
Value
Definitely worth using them. Excellent at what they do.
ExeterBoy
, work completed
Recommended
Cleaning
Customer Service
Quality
Value
Very professional from first contact.
Wayne, Gloucestershire
, work completed
Recommended
Exceptional service
Customer Service
Quality
Value
Craig and Greg were polite, respectful and careful whilst carpet-cleaning in our home. They have given the carpets a new lease of life. Highly recommend this trader. A job very well done!
Alison, Gloucestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Excellent - Job was out efficiently. Can thoroughly recommend Craig Haycock.
Sandra, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Craig and Greg arrived on time and worked for 5 hours to clean 2 x 3 seater settees, 1 x armchair and lounge carpet. We are so very pleased with the results and would recommend this company.
Kay, Oxfordshire
, work completed
Recommended
First Class result
Customer Service
Quality
Value
Having had several carpets cleaned on Friday, 1st August by Proclene, I can highly recommend the service I received. The Company was professional, diligent and the results were exceptionally good; better than I had hoped for. I had been nervous in selecting a carpet cleaner as my carpets were expensive, pure New Zealand wool.I need not have been concerned.The attention to detail, time spent carrying out the work, even down to shoe protection being used was very impressive.
Tiersandtiaras
, work completed
Recommended
Brilliant result with great service
Customer Service
Quality
Value
I needed an emergency carpet clean. I called Proclene and they came the same day. The results were excellent, carpet not just clean and stain free but sanitised for extra peace of mind. I would have no hesitation in recommending this Trader.
Stroudie
, work completed
Recommended
Excellent Results
Customer Service
Quality
Value
After using other carpet cleaning companies and being disappointed I thought I would try Proclene after obtaining their details online. I am delighted with the results, the carpet in question was really dirty and I did not hold out much hope that the stains could be removed - they were and I would recommend Proclene without hesitation.
Cissie
, work completed
Recommended