Endorsed by Which?

Proclene Ltd

4.9

199 Reviews

Opening Hours
Today - 09:00–14:00
  • Monday 08:00–18:30
  • Tuesday 08:00–18:30
  • Wednesday 08:00–18:30
  • Thursday 08:00–18:30
  • Friday 08:00–18:30
  • Saturday 09:00–13:00
  • Sunday 09:00–14:00

About

Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.

Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.

Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.

Proclene are trusted carpet & upholstery cleaners that really do care about their customers.

Proclene are also approved by Trading Standards.

What we do

  • Carpet and upholstery cleaners

  • Cleaning services

  • More Services

    • upholstery cleaning
    • stain protection
    • flame retardant

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
199 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Brilliant job
Customer Service
Quality
Value
The work was carried out efficiently with excellent results.
Jane, Oxfordshire Posted on 21/12/2015 , work completed 21/12/2015
Extremely prompt service
Customer Service
Quality
Value
Came to help us in an hour of need. Arrived promptly with very short notice & did a fantastic job as always.
Danielle, Wiltshire Posted on 21/12/2015 , work completed 21/12/2015
Prompt & professional
Customer Service
Quality
Value
Excellent customer service, did a very professional job, carpets looked very clean & smelt very fresh.
Judith, Gwent Posted on 17/12/2015 , work completed 17/12/2015
My Review
Customer Service
Quality
Value
Excellent - prompt and professional
Janet, Oxfordshire Posted on 07/12/2015 , work completed 07/12/2015
My Review
Customer Service
Quality
Value
Very pleasant, honest, excellent, clean and customer service.
Caroline, Herefordshire Posted on 03/12/2015 , work completed 03/12/2015
Efficient
Customer Service
Quality
Value
Care taken over completing the job of cleaning and care taken over the furniture.
A, Gloucestershire Posted on 28/11/2015 , work completed 28/11/2015
Highly recommended.
Customer Service
Quality
Value
Proclene came to clean my carpets yesterday. After three weeks of building work, they were very grubby to say the least. Proclene did an absolutely excellent job, they were hard working, professional, and the carpets now look fantastic.
Helen, Avon Posted on 24/11/2015 , work completed 24/11/2015
Which? Local Review
Customer Service
Quality
Value
A very pleasant experience, not the cheapest but worth every penny and will be very happy to use them again with no hesitation
AM Jamrozy Posted on 26/10/2015 , work completed 26/10/2015
Prompt & professional
Customer Service
Quality
Value
Professional in every way & could not find a fault. Would certainly recommend.
Colin, Gloucestershire Posted on 26/10/2015 , work completed 26/10/2015
Which? Local Review
Customer Service
Quality
Value
Very good experience all round, charged exactly what I was quoted, a bit more expensive than other quotes but results, service & care worth every penny. Having used other companies in the past, I can recommend Craig & Greg as being the best I have used.
AM Jamrozy Posted on 18/10/2015 , work completed 18/10/2015
Excellent job
Customer Service
Quality
Value
The service was exemplary. He was on time, very polite and did an excellent job.
Chantal, Gloucestershire Posted on 12/10/2015 , work completed 12/10/2015
Brilliant job
Customer Service
Quality
Value
Exceeded my expectations. Very pleased with result & certainly worth every penny.
Which? Trusted Traders Consumer Posted on 18/09/2015 , work completed 18/09/2015
My Review
Customer Service
Quality
Value
Would definitely use them again. Very happy with the results.
Laura, Gloucestershire Posted on 15/09/2015 , work completed 15/09/2015
Fantastic job
Customer Service
Quality
Value
The service from start to finish was very professional, attentive & thorough. The carpets came up lovely & clean & I recommend Craig to my friends & must certainly use his services again.
Paula, Gloucestershire Posted on 28/08/2015 , work completed 28/08/2015
Prompt, a brilliant job done.
Customer Service
Quality
Value
Arrived on time, prompt start a good job done, really good results. Would recommend to anyone who needs carpet cleaning. Brilliant job. 5 stars.
Allison, Gloucestershire Posted on 24/08/2015 , work completed 24/08/2015
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the service provided, cleaning of hall, lounge diner carpet. Tradesperson was very pleasant and courteous.
R, Gloucestershire Posted on 20/08/2015 , work completed 20/08/2015
A very professional Service
Customer Service
Quality
Value
Our place is difficult to find but once instructions given Greg arrived early and got on with the job. I would have no problem recommending the service, I am very pleased with the carpets.
Jeanette, Gwent Posted on 13/08/2015 , work completed 13/08/2015
Carpet cleaning
Customer Service
Quality
Value
Excellent service, excellent job.
Philip, Gloucestershire Posted on 06/08/2015 , work completed 06/08/2015
Prompt, polite, excellent job
Customer Service
Quality
Value
Very helpful when making the appointment. Arrived very promptly, set up very quickly & helped us complete clearing the rooms. The carpets looked really good, clean fresh and not too wet would certainly use them again & would recommend them to others.
Jackie, Berkshire Posted on 05/08/2015 , work completed 05/08/2015
Punctual, good results.
Customer Service
Quality
Value
Punctual, polite and good results.
Jane, Gloucestershire Posted on 05/08/2015 , work completed 05/08/2015
Prompt and professional.
Customer Service
Quality
Value
Good overall experience. After 2 carpets cleared immediately asked for hall, stairs and landing to be done. Pleased with quality of cleaning and the price.
Peter, Gloucestershire Posted on 28/07/2015 , work completed 28/07/2015
My Review
Customer Service
Quality
Value
A job well done with courtesy by someone who knows his job.
Muriel, Gloucestershire Posted on 06/07/2015 , work completed 06/07/2015
Excellent work
Customer Service
Quality
Value
Exceeded my expectations. Terrific results at a reasonable price. Money well spent.
Steven, Gloucestershire Posted on 19/06/2015 , work completed 19/06/2015
Sofa cleaning and stain removal
Customer Service
Quality
Value
Craig & Greg both provided us with an excellent service, they removed a couple of drink and food stains and restored the appearance of our sofa's to a new condition. More than happy to recommend and will certainly use them again.
The Pickfords Posted on 10/06/2015 , work completed 10/06/2015
Amazing results, Deliver more than expected
Customer Service
Quality
Value
Absolutely brilliant job delivered timely & professionally, great value for money, exceeded all expectations! Will definitely use them again and recommend highly to others.
Sophie A Posted on 14/05/2015 , work completed 14/05/2015