Progas Heating Services Ltd

Progas responded quickly and efficiently to my questions, so I booked them to do our gas boiler service. They arrived on time, carried out the work for the price quoted, worked professionally, and, importantly to us, sent a full invoice and record of work. Completely recommended.

My boiler started leaking on a Sunday, and by the middle of the next week I had a new boiler installed up and running. Harvey and Luke were great, cleared away the old boiler and were very thorough. Would certainly use again and recommend.

Annual boiler service. Phoned to make an appointment, the service engineer arrived bang on time had a pleasant manner, completed the service in a proffesianal way. what could be easier. How nice to deal with such a genuine company. Satisfied customer..

Arrived on time on the day. Both engineers were very polite, considerate and hard working. I was kept informed all the way through about what was going on After the first day, my home was left really tidy, even though they were coming back next day. The whole experience was pleasant and respectful. I would use this company again and recommend them to others. The installation of boiler completed on time, all rubbish removed and everything left how it should be.

I'm very happy with the servicing of my boiler, Mr C Palmer turned up on time, clean and tidy, very helpful, and explained how to get the best out of the combi boiler, see you next year, thanks

Progas were brilliant from start to finish and I’d recommend them to anyone with total confidence. The managing agents at the flat I’d just bought were being especially awkward, but Del and Dan met all their demands and were cheerful about it throughout. Del offered some much needed advice and reassurance and helped make the process much less daunting for me. When Kyle and his team came to install the boiler, they were quick, polite and tidy, and I’ve been enjoying the benefits of the new boiler ever since. And all this for a really reasonable price. Thanks so much, Progas!

I have used this company for several years. The service has always been excellent and the engineers friendly and very knowledgeable. Nothing is too much trouble.

Replaced a boiler and upgraded my system. Thoroughly flushed out old pipe work and replaced 30yr old motorised valves and programmer. They have serviced the system under warranty for the last 7 years. Progas's staff have always been on time, courteous, careful and competent. Now I am too old for DIY but intend to have them for an annual service. Charges have been reasonable and as quoted. I recommend them.

I have used this company many times to fix my ancient boiler. They have always been reliable and courteous. When the old boiler died, they replaced the boiler and spent time with me going through my options. They did the work on time and tidied up after themselves. I will be using this company to re-plumb the house and move the boiler when we get future works done.

Progas engineer came back to plug my brand new radiator (they had fitted my whole central heating system last year but I did not have the last radiator yet). It took a couple of hours to extend the pipes, put them through the wall, connect them to the radiator and everything was done to the highest standards. The pipes are completely hidden, flushed with the wall and aligned perfectly with the radiator. Unfortunately the radiator was leaking: it's a very large cast iron radiator that was delivered in 3 parts which my husband and I assembled ourselves. We didn't do a good enough job! The Progas engineer explained that he could take the radiator apart and check everything but that he would have to charge extra. We agreed and he got to work. He protected my newly installed laminate flooring very well and was very considerate of my property (I have had a few tradesmen in my place and I know this is a rare quality!). Kyle (the engineer) fixed the radiator while answering my husband's and my questions about the radiator, the boiler, etc. Today as the last time he came, he was very helpful, polite, respectful, considerate and knowledgeable. He left the place as clean and tidy as he found it and offered to talk me through the holiday feature of my boiler as I had told him we were going on leave. I recommend Progas Heating very much as they have always provided me with great work and great service. They never shy away from helping out and they go over and beyond for their customers.

Replaced old back boiler with new combi boiler, new radiator in bathroom, and thermostats to all radiators. “I found this company to be the most honest and best priced of all the quotes I requested. They did not try and force be to buy but advised me and helped me understand. I never felt pressurised. Derek was most helpful in me making a decision. The work carried out was spot on. The workmen were punctual, just got on with the job - didn't stop once - left the place clean. I really couldn't fault them. They bend over backwards to provide an excellent service. I rate them 100+% and would not hesitate to recommend them to anyone. Thank you so much ProGas Heating Services Ltd.” you have made me a very happy woman

I moved into a new property in August 2018. I researched the market and Progras was the best company I could find that served my local area. The Progras Engineer came and provided a servicing to the boiler for my new property. In October 2018 my radiators were not heating in the upstair bedroom and I had to call a plumber to sort out the issue. He had to uncover the boiler. The amount of dust in the boiler the plumber said no one had done anything to this boiler in years, I took pictures. I contacted Progas next day with the pictures to understand what they had done to my boiler. The Progas director apologies for not cleaning the boiler but said they completed other works which is nonsense given the high level of dust inside the boiler. I told the director I would like to engineer to come back in my presence and perform the service which they refused. As such I paid £90 for someone to come to my home and do nothing! I don't know why Which have these people on their website! Stay away!

I can't recommend ProGas highly enough. The boiler engineer who fitted my new combi boiler was professional, considerate, efficient and polite throughout. He worked with care, ensuring there was no mess. A cupboard that needed to be removed for installation was replaced perfectly. All my surfaces were respected and covered throughout the installation. My new boiler is a joy. Professionally fitted without hassle or delay.

Progas upgraded our boiler to a combi boiler this year based on recommendations from a friend and , boy , was he right. The work was efficient and quick and no mess was left . The engineers were polite and did all the work agreed to without any quibble. They were extremely competitive in their offer for the work and it was pleasantly suprising that the work surpassed the level expected . They offer a fine service and I would not hesitate to recommend them to other people for gas work in the future.

I was extremely satisfied with the work carried out by Progas in April 2018. We arranged a quote and a date for installation soon after. The work comprised of a new boiler and an extra radiator and tidying up pipe work, all of which we are very happy with. The fitters were professional, got on with the job and tidied up afterwards. I have already left some recommendations on the local Crystal Palace Facebook Page due to my confidence in Progas.

I can highly recommend this company, they arrived to fit a replacement boiler exactly as arranged. The fitters were friendly quick and efficient.

Progas installed a boiler and were extremely quick, honest and professional. I had quotes from a number of companies for the work and Progas were the most competitive. I can recommend them unreservedly. Excellent job, thank you.

An excellent service, prompt in response, efficient, effective and value for money. The engineers were extremely knowledgeable, offered evaluated options and were courteous and considerate. I shall be using them from now on and recommend them unreservedly.

The guys from Progas gave us a very competitive quote and were able to attend our property to replace the boiler and install a radiator and a bath rail at very short notice which was greatly appreciated. The quality of their work was outstanding particularly the lovely neat pipework they installed going to the new boiler and we are very happy with the result. The engineers were able to just be left to get on with the job and did a great piece of work. Highly recommended.

Progas installed a new boiler for me and were very competitive. They recommended and explained the best boiler to install. The fitters were very professional, just got on with the job and left everything in a cleaner condition than when they arrived! I have used other companies/engineers in the past who were just interested in putting in the boiler that made them the most money and as quickly as possible. Progas were completely professional and honest from start to finish. The quality of work is outstanding. Wouldn't go anywhere else now.

Super pleased with my new central heating. I previously had a warm air system in a dated 70's flat and had called several engineers for quotes before calling Progas. Progas were incredibly knowledgeable and found a sensible way to install the new boiler that was simultaneously neat, concealed and complied with regulations that none of the previous engineers had suggested. They explained all the available options to me, offered a very competitive price and weren't at all pushy, so I was more than confident they'd do a great job. The engineers that fitted the system were super friendly, seemed to really enjoy their work and left my property clean and tidy when they were finished. They left me with a lovely warm flat with a smartly-concealed boiler, on-demand hot water, wonderfully modern and efficient radiators, plus bags of extra storage that had previously been taken up with the old immersion heater and water tank! In addition, they also added the small amount of pipework needed to get a water meter fitted, for no extra charge. Many thanks to Derek, Rob, Carol, Daniel and Ollie at Progas!