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Endorsed by Which? Trusted Traders

Progas Heating Services Ltd

Profile thumb 306696 484594438229423 1832871755 n
4.9

75 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Progas Heating Services Ltd is a well established company of 20 years. We provide domestic central heating and gas services to South, South East London, North Kent and Surrey. Progas can design, install, service and maintain central heating systems, boilers and all Gas appliances. We also carry out Landlords Gas Safety Checks and Buyers Reports to ensure there are no surprises when purchasing a property.

Progas hold full Public Liability Insurance for your peace of mind. We have showroom facilities where you may view boilers and our range of services. We are a Gas Safe Registered company and Worcester Bosch Accredited/Approved installers.

All work is carried out by Engineers trained and employed directly by Progas - we do not sub contract our work out.

Please call our office on 020 8676 0101 or email us info@progasheating.co.uk should you require any further information or to make a booking. You may also view our website at www.progasheating.co.uk

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Boiler installation
    • Boiler repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
75 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New boiler instalation
Customer Service
Quality
Value
Arrived on time on the day. Both engineers were very polite, considerate and hard working. I was kept informed all the way through about what was going on After the first day, my home was left really tidy, even though they were coming back next day. The whole experience was pleasant and respectful. I would use this company again and recommend them to others. The installation of boiler completed on time, all rubbish removed and everything left how it should be.
Customer in Staffordshire Posted on 08/12/2021 , work completed 07/12/2021
service combi boiler
Customer Service
Quality
Value
I'm very happy with the servicing of my boiler, Mr C Palmer turned up on time, clean and tidy, very helpful, and explained how to get the best out of the combi boiler, see you next year, thanks
Stephen in Staffordshire Posted on 10/09/2021 , work completed 10/09/2021
Brilliant from start to finish
Progas were brilliant from start to finish and I’d recommend them to anyone with total confidence. The managing agents at the flat I’d just bought were being especially awkward, but Del and Dan met all their demands and were cheerful about it throughout. Del offered some much needed advice and reassurance and helped make the process much less daunting for me. When Kyle and his team came to install the boiler, they were quick, polite and tidy, and I’ve been enjoying the benefits of the new boiler ever since. And all this for a really reasonable price. Thanks so much, Progas!
Pippa in Greater London Posted on 03/08/2021 (Reviewer did not use service)
Very professional and helpful
Customer Service
Quality
Value
I have used this company for several years. The service has always been excellent and the engineers friendly and very knowledgeable. Nothing is too much trouble.
Customer in Greater London Posted on 26/02/2020 , work completed 09/12/2019
Very proffessional, no messing.
Customer Service
Quality
Value
Replaced a boiler and upgraded my system. Thoroughly flushed out old pipe work and replaced 30yr old motorised valves and programmer. They have serviced the system under warranty for the last 7 years. Progas's staff have always been on time, courteous, careful and competent. Now I am too old for DIY but intend to have them for an annual service. Charges have been reasonable and as quoted. I recommend them.
Tony M, South East London Posted on 22/01/2020 , work completed 22/10/2019
Reliable, local and trustworthy
Customer Service
Quality
Value
I have used this company many times to fix my ancient boiler. They have always been reliable and courteous. When the old boiler died, they replaced the boiler and spent time with me going through my options. They did the work on time and tidied up after themselves. I will be using this company to re-plumb the house and move the boiler when we get future works done.
Customer in Greater London Posted on 08/08/2019 , work completed 11/07/2019
Another great work from Progas!
Customer Service
Quality
Value
Progas engineer came back to plug my brand new radiator (they had fitted my whole central heating system last year but I did not have the last radiator yet). It took a couple of hours to extend the pipes, put them through the wall, connect them to the radiator and everything was done to the highest standards. The pipes are completely hidden, flushed with the wall and aligned perfectly with the radiator. Unfortunately the radiator was leaking: it's a very large cast iron radiator that was delivered in 3 parts which my husband and I assembled ourselves. We didn't do a good enough job! The Progas engineer explained that he could take the radiator apart and check everything but that he would have to charge extra. We agreed and he got to work. He protected my newly installed laminate flooring very well and was very considerate of my property (I have had a few tradesmen in my place and I know this is a rare quality!). Kyle (the engineer) fixed the radiator while answering my husband's and my questions about the radiator, the boiler, etc. Today as the last time he came, he was very helpful, polite, respectful, considerate and knowledgeable. He left the place as clean and tidy as he found it and offered to talk me through the holiday feature of my boiler as I had told him we were going on leave. I recommend Progas Heating very much as they have always provided me with great work and great service. They never shy away from helping out and they go over and beyond for their customers.
Customer in Greater London Posted on 19/12/2018 , work completed 19/12/2018
1000% recommend...Absolutely top company
Customer Service
Quality
Value
Replaced old back boiler with new combi boiler, new radiator in bathroom, and thermostats to all radiators. “I found this company to be the most honest and best priced of all the quotes I requested. They did not try and force be to buy but advised me and helped me understand. I never felt pressurised. Derek was most helpful in me making a decision. The work carried out was spot on. The workmen were punctual, just got on with the job - didn't stop once - left the place clean. I really couldn't fault them. They bend over backwards to provide an excellent service. I rate them 100+% and would not hesitate to recommend them to anyone. Thank you so much ProGas Heating Services Ltd.” you have made me a very happy woman
Linda Barker Posted on 11/11/2018 , work completed 11/11/2018
Awful Service
Customer Service
Quality
Value
I moved into a new property in August 2018. I researched the market and Progras was the best company I could find that served my local area. The Progras Engineer came and provided a servicing to the boiler for my new property. In October 2018 my radiators were not heating in the upstair bedroom and I had to call a plumber to sort out the issue. He had to uncover the boiler. The amount of dust in the boiler the plumber said no one had done anything to this boiler in years, I took pictures. I contacted Progas next day with the pictures to understand what they had done to my boiler. The Progas director apologies for not cleaning the boiler but said they completed other works which is nonsense given the high level of dust inside the boiler. I told the director I would like to engineer to come back in my presence and perform the service which they refused. As such I paid £90 for someone to come to my home and do nothing! I don't know why Which have these people on their website! Stay away!
Wyllie Posted on 04/11/2018 , work completed 04/11/2018
Excellent customer service.
Customer Service
Quality
Value
I can't recommend ProGas highly enough. The boiler engineer who fitted my new combi boiler was professional, considerate, efficient and polite throughout. He worked with care, ensuring there was no mess. A cupboard that needed to be removed for installation was replaced perfectly. All my surfaces were respected and covered throughout the installation. My new boiler is a joy. Professionally fitted without hassle or delay.
RWoods Posted on 31/05/2018 , work completed 31/05/2018
Best Bolier maintenance work I have seen
Customer Service
Quality
Value
Progas upgraded our boiler to a combi boiler this year based on recommendations from a friend and , boy , was he right. The work was efficient and quick and no mess was left . The engineers were polite and did all the work agreed to without any quibble. They were extremely competitive in their offer for the work and it was pleasantly suprising that the work surpassed the level expected . They offer a fine service and I would not hesitate to recommend them to other people for gas work in the future.
Daniel H Posted on 15/05/2018 , work completed 15/05/2018
Totally recommended
Customer Service
Quality
Value
I was extremely satisfied with the work carried out by Progas in April 2018. We arranged a quote and a date for installation soon after. The work comprised of a new boiler and an extra radiator and tidying up pipe work, all of which we are very happy with. The fitters were professional, got on with the job and tidied up afterwards. I have already left some recommendations on the local Crystal Palace Facebook Page due to my confidence in Progas.
David Martin Posted on 29/04/2018 , work completed 29/04/2018
Brilliant job
Customer Service
Quality
Value
I found them very professional. Prompt service. Good explanation for how to work the boiler. Did not make much mess. Would recommend to friends etc.
Susan Elizabeth, Kent Posted on 05/03/2018 , work completed 05/03/2018
Excellent service professional and efficient.
Customer Service
Quality
Value
I can highly recommend this company, they arrived to fit a replacement boiler exactly as arranged. The fitters were friendly quick and efficient.
Tony Penfold Posted on 29/01/2018 , work completed 29/01/2018
Excellent service
Customer Service
Quality
Value
Progas installed a boiler and were extremely quick, honest and professional. I had quotes from a number of companies for the work and Progas were the most competitive. I can recommend them unreservedly. Excellent job, thank you.
Damien Jones Posted on 23/01/2018 , work completed 23/01/2018
First class in every way
Customer Service
Quality
Value
An excellent service, prompt in response, efficient, effective and value for money. The engineers were extremely knowledgeable, offered evaluated options and were courteous and considerate. I shall be using them from now on and recommend them unreservedly.
Christine Jude Posted on 06/01/2018 , work completed 06/01/2018
Excellent service
Customer Service
Quality
Value
The guys from Progas gave us a very competitive quote and were able to attend our property to replace the boiler and install a radiator and a bath rail at very short notice which was greatly appreciated. The quality of their work was outstanding particularly the lovely neat pipework they installed going to the new boiler and we are very happy with the result. The engineers were able to just be left to get on with the job and did a great piece of work. Highly recommended.
Chris F Posted on 08/09/2017 , work completed 08/09/2017
Highly professional and superb service
Customer Service
Quality
Value
Progas installed a new boiler for me and were very competitive. They recommended and explained the best boiler to install. The fitters were very professional, just got on with the job and left everything in a cleaner condition than when they arrived! I have used other companies/engineers in the past who were just interested in putting in the boiler that made them the most money and as quickly as possible. Progas were completely professional and honest from start to finish. The quality of work is outstanding. Wouldn't go anywhere else now.
Paul Boakes Posted on 14/07/2017 , work completed 14/07/2017
Outstanding, efficient and professional.
Customer Service
Quality
Value
The engineers were polite and courteous. They worked efficiently and cleaned all areas brilliantly.
Avril, London Posted on 28/06/2017 , work completed 28/06/2017
Professional and efficient.
Customer Service
Quality
Value
Completed the work very quickly and their work was tidy. They are very professional from start to finish, and I would highly recommend them.
Earl, London Posted on 22/05/2017 , work completed 22/05/2017
Efficient & reliable work done
Customer Service
Quality
Value
The replacement boiler was fitted at a time which was convenient for me and was completed within agreed timeframe.
Alison, London Posted on 17/05/2017 , work completed 17/05/2017
Super pleased with result
Customer Service
Quality
Value
Super pleased with my new central heating. I previously had a warm air system in a dated 70's flat and had called several engineers for quotes before calling Progas. Progas were incredibly knowledgeable and found a sensible way to install the new boiler that was simultaneously neat, concealed and complied with regulations that none of the previous engineers had suggested. They explained all the available options to me, offered a very competitive price and weren't at all pushy, so I was more than confident they'd do a great job. The engineers that fitted the system were super friendly, seemed to really enjoy their work and left my property clean and tidy when they were finished. They left me with a lovely warm flat with a smartly-concealed boiler, on-demand hot water, wonderfully modern and efficient radiators, plus bags of extra storage that had previously been taken up with the old immersion heater and water tank! In addition, they also added the small amount of pipework needed to get a water meter fitted, for no extra charge. Many thanks to Derek, Rob, Carol, Daniel and Ollie at Progas!
Which? Trusted Traders Consumer Posted on 27/03/2017 , work completed 27/03/2017
New Boiler
Customer Service
Quality
Value
We have used Progas for many years and have always been happy with the service provided. So when our old boiler came to the end of its life we were happy to contact them about boiler options. Their advice on for new boilers was very useful and helped us make our final decision. The replacement of the old boiler was done quickly, cleanly and with no disruption to our normal day. The staff were also very happy to bring us up to speed with features and controls of the new boiler. We are happy to recommend Progas as they have provided with very good service for many years.
Andrew Posted on 20/03/2017 , work completed 20/03/2017
Replacement Boiler
Customer Service
Quality
Value
Having dreaded replacing the boiler Progas were brilliant. They completed the work in one day and when they left you would never know that they had been. They fitted the new higher spec, more efficient model into our tight fitting cupboard space without fuss and no damage. The fitters themselves were a delight; quiet and focused on the job. No loud radios, no demands for hot drinks or unpleasant loud chatter. They left our home warm, clean and tidy. Our new boiler is purring away keeping our home at a beautiful ambient temperature on an automatic thermostat controlled setting and hot water whenever we need it. Highly recommended.
Jess Tyrrell Posted on 04/03/2017 , work completed 04/03/2017
New boiler
Customer Service
Quality
Value
My old boiler had to be replaced but new boilers are condensing models so apart from the boiler itself all the chimney, indoors and out, needed replacing and the means to get rid of the water had to be put in place. I was extremely dubious that all this work could be done without wrecking my relatively new and beautiful kitchen. However the Progas engineers installed everything in one day and no one would be able to guess at the difficulties involved in doing so as the kitchen looks untouched. I am delighted with my very quiet and efficient new boiler and I can confidently recommend using Progas for any central heating work.
M123456789 Posted on 28/02/2017 , work completed 28/02/2017
New boiler and unvented hot water cylinder
Customer Service
Quality
Value
This was a complicated job, removing two combi boilers, connecting ground floor pipework with 1st floor, disconnecting one of two gas supplies and installing the new plant. Their quote was very reasonable, they completed the work with the minimum of disruption, and on time. I was very happy with the results and the quality of their service. Highly recommended.
mwilliamsh Posted on 11/01/2017 , work completed 11/01/2017
Efficient, friendly, good price
Customer Service
Quality
Value
We were going to go with British Gas but thankfully found Progas before I signed off. Much better price, excellent service. Very happy with their work.
Dan Posted on 29/12/2016 , work completed 29/12/2016
Highly professional and very efficient,
Customer Service
Quality
Value
From the visit to quote to the installation of a new boiler Progas were nothing but the epitome of professionalism. They advised of the right boiler to install with no need to baffle with tech speak or up-sell. They gave clear information and left us a verity of choices, at very competitive prices, to decide upon. The installation was fast with the minimum of disruption and the engineers left the location spick and span. We highly recommend Progas.
MBJSE4 Posted on 21/12/2016 , work completed 21/12/2016
New central heating installation - good job, well done!
Customer Service
Quality
Value
I decided to replace the old electric storage heaters in my house and have gas-fired central heating installed. I obtained several quotes and chose Progas and was pleased I did. Their quote was the most competitive, the work was carried out promptly and they caused no disruption and made no mess. They disposed of the old storage radiators as well - a first class job by a polite, professional firm and I have no hesitation in recommending them.
cooperman Posted on 15/10/2016 , work completed 15/10/2016
Competitive Quotation, very prompt, very tidy, very professional
Customer Service
Quality
Value
Progas advised on the suitability of the new boiler and explained their quotation. The boiler was fitted in September. The 2 engineers carrying out the installation were very professional and on completion left everything clean and tidy. Their standard of work was excellent. Progas will be carrying out the annual boiler service. I am very happy to be able to recommend them
M Harrison Posted on 13/10/2016 , work completed 13/10/2016
Brilliant service!
Customer Service
Quality
Value
We recently chose Progas to install our new boiler - the service was friendly, efficient and very competitively priced. We would certainly recommend to others!
Happy Customer Posted on 10/09/2016 , work completed 10/09/2016
Professional, efficient, genuine.
Customer Service
Quality
Value
The work was done efficiently and the workman competent. The boss we felt was trustworthy. The day our boiler was fitted we had a electrical problem (nothing to do with the new boiler) and the boSs came to help fix.
Jill, Kent Posted on 22/06/2016 , work completed 22/06/2016
My Review
Customer Service
Quality
Value
I am very happy with the service provided by Progas. They were very professional and did a superb job! Well done Progas!
Lorenzo, London Posted on 14/06/2016 , work completed 14/06/2016
My Review
Customer Service
Quality
Value
We have been very happy with the whole process of employing process to install our new boiler. We had a full discussion beforehand of the alternatives available. The installation itself went like clockwork. Each member of the team worked quietly and methodically on their task, for long spells without a break and completed the work well within the allocated time. The system was tested thoroughly and all was left clean and tidy. We would recommend Progas without hesitation.
Alan, London Posted on 22/04/2016 , work completed 22/04/2016
Excellent work - highly recommended
Customer Service
Quality
Value
The 2 engineers arrived on time and did a fantastic job. They worked quickly and efficiently and finished half a day earlier than expected. The work was of a very high quality. They even stayed late on the first day to make sure we had heating and hot water that night. This was so helpful with 2 young children in the house. The engineers cleaned up really well afterwards and did a few extras for us when they noticed things that needed to be sorted out with regard to the plumbing and how it worked with the new system- all included in the price. They were very quick to send a quote for the work too- no chasing required at all. I would highly recommend this company and their fantastic customer service.
Streathamite Posted on 08/03/2016 , work completed 08/03/2016
The trader replied (on 10/05/2016)
Thank you for your review, please identify yourself so we can show our appreciation of your time, thank you
Perfect service!
Customer Service
Quality
Value
We had a boiler installed in January 2016. We have been extremely happy with the service all the way through. We received a quote promptly following a visit. We then had some questions around the installation and the type of boiler and the director explained very thoroughly and in detail everything so we felt completely confident with going ahead with the boiler. The installation of the boiler went completely smoothly! The two engineers were very polite and again answered our queries. They left the place very tidy and talked us through how to use the boiler. From speaking to Progas, I felt they had very thorough knowledge and experience of boilers and were genuine in their advice and answers so we felt we were in ‘safe hands’. Progas were also slightly cheaper than another local provider. We were very impressed by Progas and have already recommended them to friends!
Which? Trusted Traders Consumer Posted on 16/02/2016 , work completed 16/02/2016
The trader replied (on 10/05/2016)
Thank you for your review, please identify yourself so we can show our appreciation of your time, thank you
My Review
Customer Service
Quality
Value
Excellent service.
Joe, London Posted on 04/02/2016 , work completed 04/02/2016
Boiler Installation
Customer Service
Quality
Value
I recently had a boiler installed by PROGAS, and couldn't be happier with the service. Whilst running through the procedure, and planning my new system, they were very informative and accommodating to my needs. They explained thoroughly what would be best for my house, what I'd be running and my water pressure (which is often overlooked by many) The engineers that fitted the boiler were very polite and friendly. They were fast, efficient and tidy. There was minimal mess and the house was left spotless. They powerflushed the system after installing the boiler to clean it out and ensure it performs to its capacity. All in all, I would highly recommend them, and will certainly be using them in future for any other heating related work/maintenance.
Abigail Posted on 15/01/2016 , work completed 15/01/2016
Progas boiler install Nov 2015
Customer Service
Quality
Value
Off the back of a recommendation from a friend, and after seeking a few alternative quotes, I went ahead with a boiler replacement from Progas. Quick visit to undertake an assessment and then on the install day a team of two undertook the job quickly and tidy up after themselves (putting down rags from the front door was the first thing they did on the day). Boiler has been working like a charm.
David12 Posted on 17/12/2015 , work completed 17/12/2015
Progas Heating Services
Customer Service
Quality
Value
I have used Progas for a number of years for boiler servicing and repairs and they recently installed two boilers for me. They turn up on time, give written quotes which are very competitive and then install the boilers in a efficient and tidy manner. Their admin is also very good, which is a problem with many firms - calls are returned, invoices are correctly sent out and all paperwork is dealt with efficiently. I can recommend this firm 100%.
Michael Posted on 16/12/2015 , work completed 16/12/2015
New Location for Replacement Boiler
Customer Service
Quality
Value
Our old noisy dual-flue boiler was on its last legs and we wanted to replace it with a new (reliable) Worcester Bosch one. Unfortunately this meant the boiler would have to be relocated. Unlike other boiler fitters we'd tried, Progas came up with the perfect solution on the initial visit so we were more than happy to use them for installation. The work was undertaken over 2 days with minimal disruption. They even managed to avoid lifting any floorboards to install new pipework which I was especially happy about. Engineers cleaned up after themselves and took the old boiler away. We now have a very quiet new boiler which has a 10 year guarantee.
Paul V Posted on 18/11/2015 , work completed 18/11/2015
Central Heating
Customer Service
Quality
Value
Really pleased with my whole experience with Progas. Arranged for a visit to get a quote with Bob, this was followed through very quickly with a quote. The complete installation of a new boiler and radiators was complete within the month from first contact. The guys doing the installation were really efficient and happy to make changes if I asked. Really happy, would not hesitate to use again.
302512 Posted on 19/09/2015 , work completed 19/09/2015
The trader replied (on 15/10/2015)
Thank you for your kind review. Please identify yourself so we may send you a voucher as a thank you for your time Kind Regards Progas
Great service for boiler installation
Customer Service
Quality
Value
Recently replaced broken boiler through Progas Heating. The engineer arrived on time and worked tirelessly over the two days he was here. He kept us informed and made sure he left us with hot water at the end of day one. He was very efficient, worked in a clean and tidy manner and we are happy with the result.
Graeme, Kent Posted on 03/07/2015 , work completed 03/07/2015
Excellent job
Customer Service
Quality
Value
The visit to inspect the system & give a quote was very prompt. The discussion was very pleasant & the advice offered very helpful & we were happy to accept the quote. The installation of the new boiler was carried out on the agreed date. The work was done very efficiently & caused little trouble to the household. We are very pleased with the new system & heartily recommend this firm.
Which? Trusted Traders Consumer Posted on 02/06/2015 , work completed 02/06/2015
New boiler fitted
Customer Service
Quality
Value
Very pleased with Progas, right from quotation, to booking the job in through to the actual fitting. Extremely professional and friendly. Was made to feel completely at ease and it was a very competitive quote. Fitters were excellent. Courteous, explained everything and left no mess whatsoever. New boiler is fab and I would not hesitate to recommend.
Sophie Posted on 30/04/2015 , work completed 30/04/2015
New Combi Boiler
Customer Service
Quality
Value
In my experience Progas were very professional when replacing my old central heating boiler. They provided a competitive, detailed quote, were punctual, clean, tidy, and with all work being carried out as agreed.
neilatk Posted on 16/03/2015 , work completed 16/03/2015
New boiler fitted
Customer Service
Quality
Value
Very good value compared to other quotes I had. From office staff to the person who visited for the quote and the fitting engineer were friendly and professional, providing helpful advice - prompt quotation provided. I was very pleased with the thorough job that was done and the attention to detail, coupled with punctuality. The fitter also provided clear instructions on how to use the new boiler and did a thorough job of cleaning up after. I am absolutely delighted with the value, quality of workmanship and customer service provided by this company and the boiler itself. Would not hesitate to recommend this company and have just about got over the novelty of being warm again. Boiler fitted January 2015
Ray Mott Posted on 16/02/2015 , work completed 16/02/2015
New central heating system installed in November
Customer Service
Quality
Value
We first encountered Progas when they installed a water heater in the bathroom a few years ago but we were a bit uncertain about how to replace an ancient boiler and an outdated set of radiators. We called Progas and asked their opinion about what was needed and were given a number of different options to consider. We opted to have the work done, and are very pleased with the way in which the work was carried out - no fuss, no mess, and the job was completed in a shorter space of time than we had anticipated. The guys who came to do the work were highly professional. We now have a new boiler and eight modern radiators, together with a thermostat to control the whole system. We are really pleased to have had the work done, and would have no hesitation in recommending Progas to anyone wanting this sort of work doing.
DavidC Posted on 25/12/2014 , work completed 25/12/2014
New boiler installation
Customer Service
Quality
Value
I had my boiler replaced when I moved into a new flat. Progas Heating were very easy to deal with, came to have a look at a time thas was suitable for me and gave good advice about the options, including advice on installing a clever thermostat. At the day of installation they were on time, got to work straight away, were quick and clean and did exactly what we agreed. A few days later one of the radiators started leaking and they came back to fix that straight away. They also helped me with a gas connection in my kitchen. Generally just very helpful and delivered a really good job!
CMR402982900 Posted on 22/11/2014 , work completed 22/11/2014
Good service
Customer Service
Quality
Value
Before quoting they visited to explain our options, check the position of the boiler, water pressure etc. We were impressed with their knowledge, so we went ahead with their quote. They arrived on time, were careful and tidy during the installation. Happy with the workmanship, and their attention to detail. I would recommend this firm if you are planning to get a new boiler.
Which? Trusted Traders Consumer Posted on 21/10/2014 , work completed 21/10/2014
Which? Local Review
Customer Service
Quality
Value
I was very impressed with Progas. They arranged to visit and give me a quote promptly. They were happy to discuss a variety of options and I was happy with the detailed quote. It was arrange a convenient date for the work, the engineer was punctual and left everything clean and tidy, finishing earlier than I expected. So far I am very happy with the boiler (a Which recommended one). A good service all round.
Pomejanet Posted on 09/10/2014 , work completed 09/10/2014
Excellant service for boiler install
Customer Service
Quality
Value
Highly recommend ProGas for a boiler install. Competitive quote. Great customer service. Engineer on time, respectful and clean/tidy. Perfect from a customer point of view.
Downie1976 Posted on 03/10/2014 , work completed 03/10/2014
Difficult to fault
Customer Service
Quality
Value
We are very pleased by the work undertaken by ProGas. Great service from start to finish with minimal disruption.
Sherpa925 Posted on 02/10/2014 , work completed 02/10/2014
Installation of new boiler and removal of old
Customer Service
Quality
Value
We discussed what we wanted with Derek who provided us with a complete breakdown of work at a very competitive price. We had a new boiler installed and a cold water tank removed by Progas, as well as extra pipework to accommodate this. They did exactly what they promised to a very high standard. They were efficient and tidy and we would highly recommend them.
haskins Posted on 13/07/2014 , work completed 13/07/2014
Which? Local Review
Customer Service
Quality
Value
Progas Services are a first-class company. I cannot recommend them highly enough. From the outset everyone I have dealt with has been polite, attentive and informative. Derek Holsgrove came to give us an estimate to replace our bolier and gave us sound and sensible advice. He told us about the options we had available and an estimate was emailed to us very promptly once we had decided which boiler that we wanted. The job was arranged and completed efficiently, quickly and professionally.
W Bevan Posted on 17/06/2014 , work completed 17/06/2014
Boiler Renewal by Progas Heating Services Ltd
Customer Service
Quality
Value
Good service from the off, it was easy to discuss what we wanted with Derek, who listened very well & explained some options & gave good suggestions . The quote that followed was very clear. The installers came on time, did a very good job, the pipework is really well organised. Methodically power flushed through each radiator quietly, cleanly. Thoughtfully set the vent pipe so we could reuse it when we move boiler (for new kitchen) & processed guarantee from WorcesterBosch. Very professional.
HonorOakPark Posted on 07/06/2014 , work completed 07/06/2014
Boiler Renewal by Pro Gas Heating
Customer Service
Quality
Value
Totally proffessional and curtious company, with a good after sales service and very good value for money, totally recommend :)
HemiLenny426 Posted on 20/05/2014 , work completed 20/05/2014
Which? Local Review
Customer Service
Quality
Value
Having had 7 years of misery using British Gas in desperation I called Progas to help. Derek Holsgrove arrived the same day as I called, we had a quote later the day and the new boiler was installed 10 days later. If you live in south London look no further than this firm. The boiler he reccommended , to our surprise has worked perfectly the whole winter. The only initial hiccough we had was an air block in the system, which was sorted immediately. Surprisingly good service for a London trader
Roseshur Posted on 23/03/2014 , work completed 23/03/2014
Which? Local Review
Customer Service
Quality
Value
Thanks everyone for your reviews, Progas delivered exactly as you had led me to expect. I needed my central heating boiler replaced. They responded promptly to my request for a quote, took a thorough look at my current system and made some very useful recommendation about boilers. These checked out well with Which's own information so that gave me confidence to go ahead. Their price quote was in the middle of the ones I received. The work took 1.5 days and, as promised, I was only without heating for a few hours on day one. Apart from removing the existing boiler and installing the new one they also installed a condensate pipe and a soak away drain. The staff were friendly and happy to explain what they were doing and why. At the end of both days they left the house spotless. The system is working well. I would have no hesitation in recommending Progas to others
clivermiller Posted on 05/12/2013 , work completed 05/12/2013
Which? Local Review
Customer Service
Quality
Value
Called Progas as we noticed a smell of gas... the lady on reception was very courteous, located an engineer and called back in a matter of minutes. Dean was with us an hour or so later, having called to confirm he was on his way. Very polite and knowledgable, got straight to work; identified the problem, made safe all gas appliances; discussed a number of options; fixed the problem; confirmed all was safe and wrapped up in twenty minutes or so. Top job - Thank you.
MarkieG Posted on 29/11/2013 , work completed 29/11/2013
Which? Local Review
Customer Service
Quality
Value
I would definitely recommend this company for an effective, prompt, courteous and helpful service. Their quote also seemed competitive. I got a prompt estimate with a comprehensive explanation of what was needed and the various options available, and how to avoid spending unnecessarily. The engineer who fitted the boiler worked hard all day and left everything spotless. The office was helpful too. No hesitation in recommending this company and I'll definitely use them again.
cathgoodall Posted on 23/09/2013 , work completed 23/09/2013
Which? Local Review
Customer Service
Quality
Value
They gave a speedy and competitive quote and offered an additional service in order to compete with another quote. They did the job almost straight away, so no waiting for a new boiler which was very handy as we had a new baby! The fitters were very competent and polite and cleared up well after themselves. Very happy with the service and thought they offered fairly good value.
Jessimum Posted on 10/09/2013 , work completed 10/09/2013
Which? Local Review
Customer Service
Quality
Value
I have nothing but praise from start to finish. The man was extremely helpful and knowledgeable. The timing was spot on and of my convenience. Ther work was done cleanly, efficiently and with minimal distraction by pleasant and intelligent workers.I could not ask for better and all at an excellent price. Thank you.
Janemiller Posted on 29/08/2013 , work completed 29/08/2013
Which? Local Review
Customer Service
Quality
Value
Derek and his staff at Progas recently installed a new boiler, hot water tank, radiators and pipe work in our 1960s town house. The whole experience was faultless. Value-for-money seemed good given the complexity of the project (our house is on six mezzanine floors) and in any case the estimate for the work was very much what others gave us. Everything happened when Derek said it would, the engineers worked long days and cleared up thoroughly each evening. Along the way, we changed our minds about a radiator that had already been installed, and they changed it without complaint and at no extra cost. We are very happy with the finished system. We heartily recommend this company.
David & Elaine, Sydenham Posted on 02/06/2013 , work completed 02/06/2013
Which? Local Review
Customer Service
Quality
Value
We used this company for the second time now and were really equally pleased with their service. First we used them 6 years ago to have a combi boiler installed in our flat and it was serviced by them since then to change the hot water and heating system in our house. We had a professional survey and condultation done by Derek as well as a detailed quote with the break down to all of the items we wanted (ie new radiators, new boiler, etc) so we could chose what to do for the budget we had. The work was carried out on budget and pretty much in the timescale which was promissed. The team was quick, professional and very polite. The house was left clean and tidy. The guys were really helpful also to send us the team to fix the pipe and tighten up the gas pipe with a very short notice and what makes the company good is the aftercare - if you find any problems with the installations the guys will come back and fix it without mitigations and delays. We have asked for some extra stuff to be done on the house (extra pipework to be prepared for another radiator and a cold water pipe relocated in the kitchen) which was done and failry priced. We will use this company again and would happily recommend them to our friends.
KatyaK Posted on 01/01/2013 , work completed 01/01/2013
Which? Local Review
Customer Service
Quality
Value
Progas were quick to respond to an emergency with our hot water and later refunded the works against installation of a much needed new boiler. The works were very professionally done, including tidying up of a previous shoddy job done with pipe work. Really helpful all round. Thanks
Andrew74Downs Posted on 15/12/2012 , work completed 15/12/2012
Which? Local Review
Customer Service
Quality
Value
They came on the date and time agreed 2 weeks previously, thoroughly flushed my 30 yr old system, removed my 4yr old defunct boiler, converted my system from an open system to a closed system, and fitted a new 18 KWt boiler complete with a combined strainer and Mag. Oxide remover(at my request). The old gear was removed and all was left working by the end of the day. A very good job was done at a reasonable cost. Worth the money
J A M Posted on 09/12/2012 , work completed 09/12/2012
Which? Local Review
Customer Service
Quality
Value
We had a new boiler installed and a cold water tank removed by Progas. They did exactly what they promised to a very high standard. They were charming to deal with as well. Would definitely recommend.
George Bromfield Posted on 19/11/2012 , work completed 19/11/2012
Which? Local Review
Customer Service
Quality
Value
We had a new boiler fitted and piping re-routed by Progas and found them to be extremely efficient from the moment Del came to quote. Their work is immaculate and they left the place spotless. Del's team are very professional and totally reliable. Cannot recommend them highly enough. 5 star service. Thank you. Katie
catherine0859 Posted on 16/10/2012 , work completed 16/10/2012
Which? Local Review
Customer Service
Quality
Value
We had a new boiler and a number of miscellaneous improvements to our heating system (header tank moved, new hot water cyclinder, rads moved etc). Progas did an execellent job in every respect. Good initial advice and options, reasonable quotation, fitters polite and knowledgeable. Job done quickly & very efficient. Highly recommended.
macppr Posted on 04/07/2012 , work completed 04/07/2012
Which? Local Review
Customer Service
Quality
Value
We recently had a very old boiler replaced by Progas. Del came out and gave us a quote which was reasonable considering the amount of work which was involved in moving the boiler and all of the piping to a different location. It was also still over a £1000 cheaper than British Gas ! The guys came out and fitted it when we were ready and just got on with it & were done by 3pm with all of the mess tidied up. They also changed the piping into the sink area although to be honest it was easier to do this than try and bypass it which I think they realised during the work. Would definitely recommend Progas.
Jezpreston Posted on 03/04/2012 , work completed 03/04/2012
Which? Local Review
Customer Service
Quality
Value
After our old boiler broke down we decided to get a new boiler and have it installed by Progas. They came out very quickly to assess our property for the installation and gave us an extremely well priced quote. In addition, they offered to fit the best Worcester Bosch boilers and offered the longest warranty compared to the other quotes we received. They installed the boiler quickly and without leaving any mess, and even fixed a leaking sink pipe for free! We are very happy with their service so far and would thoroughly recommend Progas to anyone. Laura and Dan
Lauraw7550 Posted on 07/03/2012 , work completed 07/03/2012
Which? Local Review
Customer Service
Quality
Value
We had a new boiler installed by Progas. After several quotes, Progas offered the most competitive quote and provided by far the best customer service. The work was done very efficiently and with great consideration, in a block of flats, not to disrupt the neighbours. Felt very confident in the advice and work. Would highly recommend Progas to anyone.
aggieskorko Posted on 12/01/2012 , work completed 12/01/2012
Which? Local Review
Customer Service
Quality
Value
One word - Superb! Del came round for a quote same day we called. No nonsense advice, no waffle, all options fully explained & no trying to sell unnecessary extras. Quote arrived two days later. New boiler + 4 rads fitted within 2 weeks. Fitters polite, clean, knowledgeable, quick & very efficient. All for a staggering £800 cheaper than British Gas. Can't fault PROGAS.
Crispyc84 Posted on 09/11/2011 , work completed 09/11/2011
Which? Local Review
Customer Service
Quality
Value
I was recommended progas and ask them to quote for a replacement boiler, they were here two days in all and were very quick and tidy.
Mr I Ogden Posted on 04/07/2011 , work completed 04/07/2011
Which? Local Review
Customer Service
Quality
Value
Installing a new boiler, the service was impeccable. The quotation was v reasonable in comparison to others & the work carried out in an exceptional manner.
annalan Posted on 23/11/2009 , work completed 23/11/2009