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Endorsed by Which? Trusted Traders

Progress Windows Roofline and Conservatories Limited

Profile thumb progress logo cmyk
4.9

46 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

About

Progress Windows: Roofline & Conservatories is family owned supplier and installer of high quality UPVC Windows, Doors, Roofline and conservatories. Over the years we have built a reputation locally in Hinckley, and the surrounding areas. Our showroom is based on Westfield Road in Hinckley, we would love you to come and visit us where are friendly team are happy to help, every member of the team is an expert in their field.

We have made it our mission to ensure that the products we offer are of the highest quality, secure as possible, energy efficient saving you money and just as importantly make your home aesthetically pleasing, we work closely with our trusted suppliers to be able to achieve this. We are proud to offer you a local service above the rest.

Progress enjoy what they do and are looking forward to perhaps working with you.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Window consultants
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
  • Roofers

    • Cladding
    • Conservatory roof conversions
    • Flat roofing
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
    • Roof Light
    • Roofline
    • Tiled conservatory roofs
  • More Services

    • orangeries
    • bay windows
    • bow windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
46 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Very disappointed
Customer Service
Quality
Value
We chose Progress to fit dry verge units on our bungalow. They provided a sample unit so we were able to check its suitability and quality prior to installation. The ‘fitter’ arrived on time and was very friendly and straight away put ladders up the gable end of the property and started hammering on the units in short order. He then told us he’d run out of units, couldn’t get any more that day and left. We inspected his work and saw instead of using left and right units which have a straight bottom edge and stepped top edge, he’d used universal units, stepped on both edges and not so aesthetically pleasing. They weren’t the same make as the sample either and looked cheaper and not what we were paying for. Worst of of all, the units did not step down with the roof tiles thereby preserving the roof line and looked hammered on any old how. And the fitter for some reason had used some white foam substance every now and again which oozed out of the gaps at the back. White foam with brown units. I contacted Progress the next day but the Secretary told me the lad who I’d been dealing with had taken a day’s ‘Annual Leave’. In mitigation they did allocate the usual fitter to the job who removed the unacceptable installation (their staff member’s words) and completed the job using the agreed product. My wife and I still felt badly let down and it caused unnecessary stress and inconvenience. We lost trust and confidence in this company and therefore cannot recommend them.
Customer in Leicestershire Posted on 11/06/2021 , work completed 06/07/2020
The trader replied (on 14/06/2021)
Thank you for the review. We are happy we rectified the job in the end. It is true to say the first installation wasn’t quite up to standard. We quickly recognised this and sent a different fitter to complete the job in Burbage. This was all rectified to your satisfaction and the invoice was paid in full with thanks. It’s important to note this installation was completed in July 2020 in the height of the pandemic adjustment in what was a difficult time for businesses and clients. We are certainly sorry the job wasn’t quite right in the first instance but we are proud of the fact we took the right steps to resolve all the issues and the job was fully completed and paid.
I thoroughly recommend Progress Windows....
Customer Service
Quality
Value
I decided to replace all my windows and doors, install new sliding doors in the lounge and a large viewing window in the upstairs snug both of which would involve some structural building work. I got a few quotes and price-wise, Progress Windows were somewhere in the middle, however it was Lee their Salesman who impressed me and sealed the deal. He was not pushy and he came across as honest and trustworthy. Lee dealt with all my queries quickly and calmly. Furthermore, Progress Windows came as recommended by two local families that I knew, who had work done by them. Martin came over and did a thorough site survey - he was professional, accurate and didn't miss a thing. Martin organised all the building work, I didn't have to lift a finger or worry about a thing and I was impressed by how smoothly everything went - very professional. Installation happened on the days it was scheduled to, Phil' and his team turned up on time, nothing was too much trouble and everything was stress-free - it was an extremely efficient and slick operation. There were a few very minor snags as one would expect with such a big job but everything was resolved, dealt with immediately and without fuss. I am extremely impressed and have already recommended them on I will use them again and soon to replace the Garden Room roof.
Customer in Leicestershire Posted on 07/06/2021 , work completed 25/11/2019
First Class Job
Customer Service
Quality
Value
Progress Windows replaced the soffits and guttering, their price was very competitive. The work was completed on time to an excellent standard and I would strongly recommend them, they certainly deserve the recognition as a Which? trusted trader
Customer in Leicestershire Posted on 27/08/2020 , work completed 19/01/2020
The trader replied (on 02/12/2020)
Thank you for your review - We appreciate your feedback. To hear that you were happy with your experience with Progress is great as we pride ourselves on our customer service. Thank you for your lovely words.
Lovely windows at a great price
Customer Service
Quality
Value
We had a few quotes for double glazed windows and doors, and Progress Windows were the most competitive, and offered the best guarantees on the glass. The salesman was also very helpful and not at all pushy. We decided to go with them and they have done a great job. The fitters were very tidy and there was no damage to paintwork on the surrounding walls at all, either inside or out. We thought we would need to touch up at least, but they were very careful. The windows look really smart and the after sales care has also been really good, with Progress happy to send someone to adjust the windows and doors when it got hot. Would definitely be happy to recommend them.
Customer in Leicestershire Posted on 26/06/2020 , work completed 11/03/2020
The trader replied (on 02/12/2020)
Thank you for your review - We appreciate you taking the time to leave your feedback. It's great to hear that you are happy with not only the work carried out but the service from start to finish. Thank you for giving us the opportunity to work with you on your project.
Very impressed
Customer Service
Quality
Value
Very impressed with the quality and workmanship of our new door and windows. We have used Progress Windows before for a Bi-fold door and will use them again in the future. Smooth, hassle free and the end result looks good. High standard quality all round!
Customer in Warwickshire Posted on 06/02/2020 , work completed 08/01/2020
The trader replied (on 27/02/2020)
Thank you for your lovely review. Its great to hear that you came back to use for your windows and doors so thank you for this, it a pleasure working with you on your home. All the best - Progress Windows
One happy customer!
Customer Service
Quality
Value
We decided to change the look of the front of our house and chose to start with the entrance door. The guys at Progress Windows have been great - from helping us choose the right colour & design, to the smooth (and clean) installation. A real pleasure walking up to our front door. Thanks to Paul & his team. Windows next!
Customer in Warwickshire Posted on 20/01/2020 , work completed 08/01/2020
The trader replied (on 29/01/2020)
Thank you for taking the time to leave us your feedback. We're really pleased to hear you are happy with your front door and we look forward to working with you on your next project.. the windows. Thanks Again - Progress Windows.
Excellent service
Customer Service
Quality
Value
Our Windows in the conservatory had misted up. Progress Windows inspected and installed the replacement glass on dates that were convenient to us and at the right price. The installers also adjusted our French doors that were sticking whilst they were here at no extra charge. We would recommend them to anyone.
Customer in Leicestershire Posted on 23/10/2019 , work completed 04/07/2019
The trader replied (on 14/01/2020)
Thank you for your review - We appreciate your feedback. To hear that you were happy with your experience with Progress is great as we pride ourselves on our customer service.
Would recommend without reservation
Customer Service
Quality
Value
Progress Windows fitted new front and rear doors to our house. From the initial quote to final completion was all very professionally handled and we are very happy with the result. I would thoroughly recommend Progress Windows to anybody without reservation.
Customer Posted on 12/04/2019 , work completed 30/03/2019
The trader replied (on 14/01/2020)
Thank you for your review - We appreciate your feedback. It's great to know you would recommend us.
Prompt and professional
Customer Service
Quality
Value
Excellent work replacement doors and windows. Prompt, clean, tidy. Super job all-round.
Anne, Oxfordshire Posted on 20/03/2019 , work completed 20/03/2019
The trader replied (on 14/01/2020)
Thank you for your review Anne - We appreciate your feedback. It's great to hear that you are happy with you're replacement doors and windows. Thank you for giving us the opportunity to work with you on your project.
No more drafty windows
Customer Service
Quality
Value
We live in an old farm house & all of our heat was going straight out of the windows. Thanks to progress & the team for saving us money & keeping us warm. Expert advice & such a pleasure to deal with.
Amy, Leicestershire Posted on 30/01/2019 , work completed 30/01/2019
The trader replied (on 10/04/2019)
Thank you for your review Amy - We appreciate your feedback. Glad we got those windows changed over for you and its now nice and warm! What a difference it made to the look of the farm also. We look forward to working with you again in the future.