Endorsed by Which?

Progress Windows Roofline and Conservatories Limited


50 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.


Progress Windows: Roofline & Conservatories is family owned supplier and installer of high quality UPVC Windows, Doors, Roofline and conservatories. Over the years we have built a reputation locally in Hinckley, and the surrounding areas. Our showroom is based on Westfield Road in Hinckley, we would love you to come and visit us where are friendly team are happy to help, every member of the team is an expert in their field.

We have made it our mission to ensure that the products we offer are of the highest quality, secure as possible, energy efficient saving you money and just as importantly make your home aesthetically pleasing, we work closely with our trusted suppliers to be able to achieve this. We are proud to offer you a local service above the rest.

Progress enjoy what they do and are looking forward to perhaps working with you.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Window consultants
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
  • Roofers

    • Cladding
    • Conservatory roof conversions
    • Flat roofing
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
    • Roof Light
    • Roofline
    • Tiled conservatory roofs
  • More Services

    • orangeries
    • bay windows
    • bow windows

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

50 reviews
Customer Service
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A Job Well Done
Customer Service
I recently enagaged Progress Windows to do two jobs for me: the installation of some new French Windows and also a glass canopy to cover part of my patio. I was very happy with the outcome of both jobs. The quality of the materials and workmanship was excellent and the service was first class. There were a couple of slight delays with materials but they kept me fully informed at all times. I am happy to recommend this company.
Customer in Leicestershire Posted on 03/04/2024 , work completed 25/03/2024
I would highly recommend.
Customer Service
We have just had all of the windows and cladding replaced by Progress Windows Hinckley. A brilliant service from Derek who did the initial quote, the sales team who kept us well informed. We would like also to praise Troy and Ethan who carried out the work on our property, they were extremely polite, courteous and respectful when coming into the house as we have three very young kittens. Their professionalism, workmanship and attention to detail was second to non the whole process ran very smoothly, we are extremely pleased with the final outcome. Thank you all at Progress. I would highly recommend.
Andy & Tracey in Barwell Posted on 29/03/2023 , work completed 23/03/2023
Replacement Conservatory Roof 2022
Customer Service
I identified 3 of the leading replacement roof system suppliers (Equinox, Ultraframe & Guardian) and their local (to me) approved fitting companies. After getting 3 quotes, checking out installers customer ratings, we decided to place our order with Progress, in part due to them being a Which Trusted Trader. Right from the start everyone at Progress was supportive. The quote only took 2 days, we placed the order the next week and we paid a deposit. Measurements were taken a week later and the roof ordered from Guardian - I was advised about 12 weeks and it was ready end of Wk20 to plan. The roof fitters were on site at 8.00am on Monday next week as advised, had the old roof off and new one on and watertight same day. Their work was completed next day. That Thursday the wiring for ceiling spotlights was installed. We then had a couple of weeks waiting as the plasterer already had holidays booked and there was the bank holiday but he worked Mon/Tue/Wed/Thur to finish the ceiling. After allowing a few days for the plaster to dry and me to paint, the ceiling spotlights were fitted. Job Finished All the workmen were polite, friendly, hard working and conscientious. The workplace was swept and left tidy every day. Two days after making the final payment I received the 10 year Certificate of Guarantee. And YES, these roofs are a lot cooler in summer and we are now able to use the Conservatory much more.
Customer in Warwickshire Posted on 21/07/2022 , work completed 29/06/2022
The trader replied (on 18/08/2022)
Thank you for your review - We appreciate your feedback. We are really pleased to hear that you are happy with the service you have received from us here at Progress. We are looking forward to seeing the photos. Thank you again.
Top class workmanship by a professional, quality team of people.
Customer Service
We were recommended Progress Windows by a work friend. Keith came round and we discussed what we wanted, a conservatory. After several visits and design changes, we finalised the design and paid our deposit. We had a small setback when the build started with the ground and had to have piling to build on. This was all explained to us and was the right decision, Progress were brilliant at resolving this for us. Any issues or questions we had along the way were dealt with and resolved. We had drains moved out of the build area, and a wall knocked through as part of the project. We are now finished and have the most amazing conservatory. Every single person involved in this project from Progress Windows was brilliant. Including any subcontractors, all professional, friendly, and did a fantastic job. We are very happy and would definitely recommend Progress Windows.
Customer in Leicestershire Posted on 15/07/2022 , work completed 25/06/2022
The trader replied (on 21/07/2022)
Thank you for your review - We appreciate your feedback. Its great to hear that you were happy with your experience with Progress from start to finish. I will be sure to pass on your kind words to the team.
Very disappointed
Customer Service
We chose Progress to fit dry verge units on our bungalow. They provided a sample unit so we were able to check its suitability and quality prior to installation. The ‘fitter’ arrived on time and was very friendly and straight away put ladders up the gable end of the property and started hammering on the units in short order. He then told us he’d run out of units, couldn’t get any more that day and left. We inspected his work and saw instead of using left and right units which have a straight bottom edge and stepped top edge, he’d used universal units, stepped on both edges and not so aesthetically pleasing. They weren’t the same make as the sample either and looked cheaper and not what we were paying for. Worst of of all, the units did not step down with the roof tiles thereby preserving the roof line and looked hammered on any old how. And the fitter for some reason had used some white foam substance every now and again which oozed out of the gaps at the back. White foam with brown units. I contacted Progress the next day but the Secretary told me the lad who I’d been dealing with had taken a day’s ‘Annual Leave’. In mitigation they did allocate the usual fitter to the job who removed the unacceptable installation (their staff member’s words) and completed the job using the agreed product. My wife and I still felt badly let down and it caused unnecessary stress and inconvenience. We lost trust and confidence in this company and therefore cannot recommend them.
Customer in Leicestershire Posted on 11/06/2021 , work completed 06/07/2020
The trader replied (on 14/06/2021)
Thank you for the review. We are happy we rectified the job in the end. It is true to say the first installation wasn’t quite up to standard. We quickly recognised this and sent a different fitter to complete the job in Burbage. This was all rectified to your satisfaction and the invoice was paid in full with thanks. It’s important to note this installation was completed in July 2020 in the height of the pandemic adjustment in what was a difficult time for businesses and clients. We are certainly sorry the job wasn’t quite right in the first instance but we are proud of the fact we took the right steps to resolve all the issues and the job was fully completed and paid.
I thoroughly recommend Progress Windows....
Customer Service
I decided to replace all my windows and doors, install new sliding doors in the lounge and a large viewing window in the upstairs snug both of which would involve some structural building work. I got a few quotes and price-wise, Progress Windows were somewhere in the middle, however it was Lee their Salesman who impressed me and sealed the deal. He was not pushy and he came across as honest and trustworthy. Lee dealt with all my queries quickly and calmly. Furthermore, Progress Windows came as recommended by two local families that I knew, who had work done by them. Martin came over and did a thorough site survey - he was professional, accurate and didn't miss a thing. Martin organised all the building work, I didn't have to lift a finger or worry about a thing and I was impressed by how smoothly everything went - very professional. Installation happened on the days it was scheduled to, Phil' and his team turned up on time, nothing was too much trouble and everything was stress-free - it was an extremely efficient and slick operation. There were a few very minor snags as one would expect with such a big job but everything was resolved, dealt with immediately and without fuss. I am extremely impressed and have already recommended them on I will use them again and soon to replace the Garden Room roof.
Customer in Leicestershire Posted on 07/06/2021 , work completed 25/11/2019
The trader replied (on 21/07/2022)
Thank you for your review - We appreciate your feedback. We pride ourselves on not being "pushy" when it comes to our sales appointments so to hear that this came across to you is brilliant. I will pass your comments on to both Lee and Martin, who I'm sure will be pleased to at how happy you are. Thank you for recommending Progress & We look forward to working with you again in the future.
First Class Job
Customer Service
Progress Windows replaced the soffits and guttering, their price was very competitive. The work was completed on time to an excellent standard and I would strongly recommend them, they certainly deserve the recognition as a Which? trusted trader
Customer in Leicestershire Posted on 27/08/2020 , work completed 19/01/2020
The trader replied (on 02/12/2020)
Thank you for your review - We appreciate your feedback. To hear that you were happy with your experience with Progress is great as we pride ourselves on our customer service. Thank you for your lovely words.
Lovely windows at a great price
Customer Service
We had a few quotes for double glazed windows and doors, and Progress Windows were the most competitive, and offered the best guarantees on the glass. The salesman was also very helpful and not at all pushy. We decided to go with them and they have done a great job. The fitters were very tidy and there was no damage to paintwork on the surrounding walls at all, either inside or out. We thought we would need to touch up at least, but they were very careful. The windows look really smart and the after sales care has also been really good, with Progress happy to send someone to adjust the windows and doors when it got hot. Would definitely be happy to recommend them.
Customer in Leicestershire Posted on 26/06/2020 , work completed 11/03/2020
The trader replied (on 02/12/2020)
Thank you for your review - We appreciate you taking the time to leave your feedback. It's great to hear that you are happy with not only the work carried out but the service from start to finish. Thank you for giving us the opportunity to work with you on your project.
Very impressed
Customer Service
Very impressed with the quality and workmanship of our new door and windows. We have used Progress Windows before for a Bi-fold door and will use them again in the future. Smooth, hassle free and the end result looks good. High standard quality all round!
Customer in Warwickshire Posted on 06/02/2020 , work completed 08/01/2020
The trader replied (on 27/02/2020)
Thank you for your lovely review. Its great to hear that you came back to use for your windows and doors so thank you for this, it a pleasure working with you on your home. All the best - Progress Windows
One happy customer!
Customer Service
We decided to change the look of the front of our house and chose to start with the entrance door. The guys at Progress Windows have been great - from helping us choose the right colour & design, to the smooth (and clean) installation. A real pleasure walking up to our front door. Thanks to Paul & his team. Windows next!
Customer in Warwickshire Posted on 20/01/2020 , work completed 08/01/2020
The trader replied (on 29/01/2020)
Thank you for taking the time to leave us your feedback. We're really pleased to hear you are happy with your front door and we look forward to working with you on your next project.. the windows. Thanks Again - Progress Windows.