Exceptional customer service
PSC electrical responded to our call to diagnose the problem with non-working solar pv panel installation and then fix it. They did a professional replacement of the inverter and switch and then went and above and beyond to repair the solar panel connection. Contact with the office by phone and email was always professional and polite and prompt.
Customer in Greater London
Posted on 04/09/2021
, work completed 03/09/2021
Recommended
Professional and efficient service: EICR
I contacted PCS in the hope that they could complete an EICR at rather short notice as I had just moved to a new flat and wanted to have the assessment and any necessary works completed before making any other changes in the flat (fitted furniture etc.). They were able to oblige and found a time within a couple of days from my enquiry. I was thereafter very happy with the service I received. Not only did they arrive at the agreed time and complete the assessment efficiently, but the advice I received was very useful and they have been very quick to respond to my correspondence via email. I'm glad to have found such a professional service and I wouldn't think twice about contacting them should I require their services in the future.
Customer in Greater London
Posted on 28/01/2021
, work completed 27/01/2021
Recommended
Full rewire, professional, knowledgeable, very fair price, neat
Full rewire of 1st floor flat. Philip was professional, friendly, and clearly very knowledgeable. He consulted me at every appropriate stage, often made excellent suggestions but also listened to what I wanted. The work was neat, to a high standard, and very fairly priced for the extensive work involved. His colleagues were of the same quality. I waited to leave a review, wanting to test out everything in the place over a period of time, and I am very satisfied with the results. I would recommend PSC Electrical to anyone considering any electrical work.
Chloe in Greater London
Posted on 24/08/2020
, work completed 05/06/2020
Recommended
Quick, friendly & knowledgeable
Fixed fuse board trap, found fault very quickly and resolved.
Tom, Kent
Posted on 19/06/2020
, work completed 07/06/2020
Recommended
Excellent
Was very helpful identifying a prior problem and resolved it while also carrying out other work. Was excellent in his work. Would 100 percent recommend.
Imran, Surrey
Posted on 19/06/2020
, work completed 04/06/2020
Recommended
Always professional
Phil has worked on our house a few times and always done a great job.
Jamie, Surrey
Posted on 12/06/2020
, work completed 06/06/2020
Recommended
Solar testing
Jack, London
Posted on 12/06/2020
, work completed 05/06/2020
Recommended
Great job, very friendly
Enjoyed having Phil on our property. Friendly and professional service
Jeremy, London
Posted on 03/06/2020
, work completed 06/05/2020
Recommended
Super hardworking!
Philip worked extremely hard to get the jobs finished in a shorter period of time. Whilst in "lockdown" this was really helpful. He also went above and beyond to plaster over chased out wiring for a light.
Samuel, Kent
Posted on 04/05/2020
, work completed 06/04/2020
Recommended
Quick response
Great service & work. Called and came out within an hour.
Richard, Kent
Posted on 04/05/2020
, work completed 05/04/2020
Recommended
Thorough, knowledgeable & pleasant.
Checked possible faulty socket and advised on fuse board and a job for the future. Explained everything in detail and was very pleasant to deal with.
Liz, Surrey
Posted on 14/01/2020
, work completed 14/01/2020
Recommended
Lights on ground floor out
Really quick response, provided a quick workaround to get heating on and sorted the issue within an hour. Top notch work and friendly too.
Samuel, Kent
Posted on 12/01/2020
, work completed 12/01/2020
Recommended
Great quality work
Work to replace fuse box and cooker hob. Work was completed on time, professionally and to a very high standard. Would definitely recommend.
Samuel, London
Posted on 06/01/2020
, work completed 06/01/2020
Recommended
Efficient and polite.
Called out to look into problem with shower. Found problem and replaced part quickly. Explained problem and solution. Polite. Thanks.
Cat, London
Posted on 06/01/2020
, work completed 06/01/2020
Recommended
Helpful and polite, fixed the problem quickly and explained what they were doing
I contacted PSC on New Years day after the sockets in my kitchen stopped working, and they were able to come round the next day. They also contacted me via email, which I said was preferred! I was really impressed with the engineer who came round with his apprentice. He worked out what was wrong with my old fuse box very quickly, used existing parts he had in the van to fix the issue and also identified and fixed some other issues (where we'd used the fuses that were too high or low for the circuits) while he was there. He gave me a long-term recommendation for what I should do next, but was clear I did not have to take this recommendation if I didn't want to. I thought he explained the consequences of the recommendation/not following it very clearly, and I never felt pressured. Because the apprentice was there and learning, I also felt like I had even more trust in what he was saying because he wanted to teach the person with him the right thing to do. Communication was good throughout with both the engineer and the head office. I was also pleased I could pay by card rather than cash. Overall, I would recommend this trader highly and would be pleased to use them again.
Customer in Greater London
Posted on 04/01/2020
, work completed 02/01/2020
Recommended
Prompt and Professional
Brilliant and efficient. Thank you for coming out on New Years Eve.
Tamera, Surrey
Posted on 31/12/2019
, work completed 31/12/2019
Recommended
Arrived quickly & professional.
He was very thorough and explained all he was doing. He located the problem quickly. Friendly and tidied up at the end.
Christina, Kent
Posted on 29/09/2019
, work completed 29/09/2019
Recommended
Great work, great team
This is the second time I've used PSC Electrical. They're a knowledgeable, friendly, punctual team and I'd recommend them to everyone. Philip is brilliant to deal with - quick to reply, polite and super helpful. If I ever need an electrical job doing, they're my go-to service.
Customer in Greater London
Posted on 07/04/2019
, work completed 28/03/2019
Recommended
Helpful & good value
Very helpful, quick and good value for the work that has been done. Happy to use again and will recommend to friends and family.
Lisa, Surrey
Posted on 18/03/2019
, work completed 18/03/2019
Recommended
Attention to detail.
He was very professional and paid attention to detail. Has in-depth understanding of his job and advised me properly.
Fredrick, Surrey
Posted on 01/03/2019
, work completed 01/03/2019
Recommended
Early, professional & knowledgeable.
Great customer experience. Turned up early, really knowledgeable, helped out with another element. Would highly recommend.
Dan, Surrey
Posted on 02/01/2019
, work completed 02/01/2019
Recommended
My review
The trader was called out and was with us within two hours. He explained basically what he was doing and why. A very nice guy and would call on him again if needed.
Sharon, Surrey
Posted on 29/12/2018
, work completed 29/12/2018
Recommended
My review
Quick, professional, friendly.
Adrian, Surrey
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
Great job & communication
Arrived promptly and explained everything he was doing while diagnosing the issue.
Paul, Surrey
Posted on 06/10/2018
, work completed 06/10/2018
Recommended
Very professional service
On Sunday, I found that suddenly half of the lights and sockets at the house are not working. I tried to fiddle with the fuse box but didn't have luck. I called PSC electrical. Soon after one of the electrician (Phil) contacted me, listened to the problem and took me through to find the reason for fault. With his help, I could find the faulty device and socket and the power was restored at all other places. I had to call him three times. He was very patient, calm and professional and did not charge anything for phone advice. I would highly recommend PSC electricals.
Dayal
Posted on 09/09/2018
, work completed 09/09/2018
Recommended