Endorsed by Which?

R.B Porter Limited

4.8

78 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

R B Porter Ltd is a Gas Safe Registered (3890), family run company supplying central heating and plumbing solutions to Stourbridge and the surrounding areas since 1961.

We have built a strong, reliable, and successful reputation based on our ethos for quality workmanship, efficiency, and excellent customer service. No job is too small.

As a result, we are the longest established Which? approved central heating and plumbing contractor in the DY postcode (since June 2014).

What services can we provide you with?

• New installations, boiler changes, and system upgrades

• Servicing, repairs, and breakdowns

• General plumbing requirements and chemical power flushing

• Smart heating solutions

• Landlord Gas Safety Certificates (CP12's)

• Unvented hot water cylinder maintenance

• Thermal imaging surveys, and leak detection

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • landlord gas safety checks
    • smart thermostats

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
78 reviews
Customer Service
4.9
Quality
4.8
Value
4.6
Sort by
Great job
Customer Service
Quality
Value
Very reliable always turn up when supposed to, plumber very helpful and friendly. Great job done, no hesitation in recommending.
Gary, West Midlands Posted on 09/03/2018 , work completed 09/03/2018
Superb job
Customer Service
Quality
Value
Excellent tradesman, Polite, cleaned up after job.
William, West Midlands Posted on 05/03/2018 , work completed 05/03/2018
Excellent job fixing another firm's mess. Very, very happy.
Customer Service
Quality
Value
We asked R.B.Porter to replace a broken stop tap, left in a bit of a state by another company, and replace the valves on our radiators as a few had developed leaks. The work was quoted for quickly and was around what I expected a reputable and competent firm to charge, based on research I had done online. On the day of the work, the engineer arrived on time. The stop tap was quickly sorted (I was impressed with how smoothly that went) and the radiator valves all replaced for the price quoted. One of the radiator values required a bit of persistance to install due to awkward pipework, but the engineer did so with great patience and good humour. Very pleased with the engineer and the work, I would have no hesitation recommending R.B.Porter to friends, colleagues and family and we will certainly use them again if we need plumbing doing in the future.
Loz_Hurst Posted on 15/02/2018 , work completed 15/02/2018
Very professional
Customer Service
Quality
Value
Very polite and professional. I would recommend them to others.
Beverley, West Midlands Posted on 16/01/2018 , work completed 16/01/2018
Prompt and Professional
Customer Service
Quality
Value
Good job and it has solved my heating problems. Recommend in my case.
Peter, West Midlands Posted on 10/01/2018 , work completed 10/01/2018
Prompt and professional
Customer Service
Quality
Value
Complete customer satisfaction for several years from the team of experienced engineers at this excellent family company.
Derek, West Midlands Posted on 09/01/2018 , work completed 09/01/2018
Warm again
Customer Service
Quality
Value
Old boiler failed so had new one fitted by Porters. Work done very well, no mess everything works well.
Henry, West Midlands Posted on 13/12/2017 , work completed 13/12/2017
Prompt, professional and friendly
Customer Service
Quality
Value
R B Porter have been our plumbers for several years. We know the staff and we trust them to do a good job.
Fred, West Midlands Posted on 30/11/2017 , work completed 30/11/2017
Brilliant
Customer Service
Quality
Value
Excellent from start to finish. A tidy job whilst I was on holiday.
Teresa, West Midlands Posted on 19/09/2017 , work completed 19/09/2017
My review
Customer Service
Quality
Value
Prompt & professional.
Which? Trusted Traders Consumer Posted on 11/09/2017 , work completed 11/09/2017
My review
Customer Service
Quality
Value
Prompt and professional
David, West Midlands Posted on 07/09/2017 , work completed 07/09/2017
Heating
Customer Service
Quality
Value
Prompt, efficient, reasonably priced.
Which? Trusted Traders Consumer Posted on 05/09/2017 , work completed 05/09/2017
All Expectations Met
Customer Service
Quality
Value
Thorough inspection & discussion prior to quote being given. Having accepted the quote, a start date was agreed. All work completed to high standard within specified time. Two traders worked well, finding best way to carry out installation & tidying afterwards.
Jane, West Midlands Posted on 15/08/2017 , work completed 15/08/2017
My review
Customer Service
Quality
Value
Prompt & professional
Derek, West Midlands Posted on 28/07/2017 , work completed 28/07/2017
Professional and Friendly Service
Customer Service
Quality
Value
A job well completed by Paul and the team. R.B.Porters were very approachable with good attention to detail. Pricing was competitive and although not the cheapest it still remains good value - loving the 10 year Worcester boiler warranty!
David, West Midlands Posted on 20/07/2017 , work completed 20/07/2017
All good!
Customer Service
Quality
Value
On the pre-arranged date the installation was completed by Paul & Matt. The worked quickly and quietly, and made sure that the job was completed to my satisfaction. A good job, well done.
MI Chaddesley Corbett., West Midlands Posted on 19/07/2017 , work completed 19/07/2017
Very professional job
Customer Service
Quality
Value
Everything was conducted professionally & on time. Company representative who dealt with me was very reliable/professional. Two issues were sorted to my satisfaction.
Ken, West Midlands Posted on 10/07/2017 , work completed 10/07/2017
Excellent Service
Customer Service
Quality
Value
Excellent service and dust clean workmanship. Responsible and prompt
Andrew, West Midlands Posted on 22/06/2017 , work completed 22/06/2017
Prompt and Professional
Customer Service
Quality
Value
Very reliable, turn up precisely on time. Offer advice without pressure. Very professional in their dealings with customers, removed all rubbish and left everything perfectly clean and tidy.
Jacqui, West Midlands Posted on 15/06/2017 , work completed 15/06/2017
Excellent service
Customer Service
Quality
Value
I have used R.B.Porter for a variety of plumbing installations and repairs for over 20 years. They are knowledgeable and efficient, the quality of their work is excellent and fairly priced.
Michael, West Midlands Posted on 06/06/2017 , work completed 06/06/2017
Professional job
Customer Service
Quality
Value
New boiler and radiator fitted, great job done. Clean, tidy and professional.
Beverley, West Midlands Posted on 15/05/2017 , work completed 15/05/2017
Good job
Customer Service
Quality
Value
Good job done at a fair price.
Malcolm, West Midlands Posted on 11/05/2017 , work completed 11/05/2017
Professional and Efficient Boiler Installation
Customer Service
Quality
Value
I choose R B Porter Ltd as the cheapest of three quotes for the installation of a Worcester Bosch condensing boiler, heating controls and hot water tank. They carried out this work in a thoroughly professional and efficient manner. The team (Paul, Matt & Darren) carrying out the installation were knowledgeable, friendly, courteous and cleaned up behind themselves. I would have no hesitation in recommending them to others and will use them again to service the boiler, and to undertake any other plumbing work I need doing.
John Horseman, Stourbridge Posted on 23/04/2017 , work completed 23/04/2017
Prompt, professional & excellent service
Customer Service
Quality
Value
Very good service from a professional local company.
Joanne, West Midlands Posted on 19/04/2017 , work completed 19/04/2017
Very pleased
Customer Service
Quality
Value
Arrived on time. Were polite, clean, tidy and efficient.
James, West Midlands Posted on 12/04/2017 , work completed 12/04/2017