R C H Heating & Plumbing Ltd

I asked RCH to carry our a gas safety inspection and service my boiler. The combined cost was reasonable at £130. The gas fitter gave good advice and carried out the work as requested. However, I had 2 minor jobs to do to meet current regs and was charged a further £64 for the 5 minutes it took to check the work was done; this was more than other companies charge to carry out the full gas safe inspection. So, happy with work but not with costs

I needed a new boiler. Had 3 quotes . R C H heating took time to explain to me the difference in Combi and traditional boilers so that I was able to make an informed choice. As I have to make these decisions on my own it was very important to me that I trusted what I was being told. The quote came very quickly and was very competative . I felt confidant that I was making the right choice . The fitter explained how long the job would take , what he would do each day and if for any reason he could not complete what he set out to do explained why. It was completed within the timegive as the fitter came punctually every day at the time he stated , the house was tidied at the end of each day and I have been totally satisified by the service they provided. To me the above and beyond was that I have a very disabled husband and the fitter was very mindful of him , keeping the house as warm as possible and generally considering his needs as he worked around him .

Gave a very competitive estimate and explained all the options very clearly. New boiler was fitted very efficiently , the fitter was very polite, very helpful, explained exactly what he was going to do each day and kept to the schedule. Extremely satisfied customer

This was a followup to a check on the boiler. The engineer planned to repair the leak in the boiler. He came on time, explained that one of the parts was no longer in production and still fixed the boiler. This is the second time that I am using the company.

The company came to service the boiler. This is the first time that I have used the service. I rang the office and was told the cost and given a date and time slot. The engineer came on time, serviced the boiler and identified a fault with the boiler and the estimated cost of correcting it.

My WC cisterns developed problems recently. I phoned on 26/5/2010 to explain the problems to a receptionist. Later that day, I received a phone call from Steve to say he would be with me next morning. The following day, Steve arrived at 9.30 am and ,in the course of the next hour ,dealt with the faults and cured the problems. He is a most personable young man who charged a most reasonable amount and was superbly efficient. I have used R.C.H on previous occasions and have always been very satisfied.

We needed a professional to diagnose the cause of significant air in our central heating system. The problem was so bad that we were bleeding the radiators every week. Making an appointment with RCH was easy, their charges were explained and their plumber called us ahead of his visit to confirm timing. What we feared would be a major problem was resolved simply and quickly. The plumber was polite, informative and keen to assist. He also cleaned up before leaving. A good job all round.

R.C.H. quoted the work and helped me with the many queries I had in a most friendly and professional way. The work was carried out to a very high standard. They arrived when they were due to and I felt very happy leaving them alone in the house at times.

Good service.

We have always used this firm for our central heating and have found them very efficient.

The service was efficent from the original assessment to the fitting of the boiler and radiator, it was done quickly and well.

Extremely efficient service. I called the company following frustrating visit from another plumber who really didn't seem interested in even trying to diagnose fault with boiler and gave up even thought I told him what I thought the problem was. RCH had a service engineer with me with an hour, who confirmed it was a leaking motorised value ( as I'd suggested to the first plumber). As I'd paid for minimum 1 hour call out he was also happy to check a faulty shower and diagnosed problem. He booked me in for a follow up appontment to fix boiler, shower and service boiler. Initial contact was made on Tuesday and all work completed within two days. Both office staff and service engineer extremely pleasant, helpful and efficient. I will certainly use them again.

I had a bad experience with another gas heating company previously and discovered RCH thru this website. I called them for an annual boiler service. It was discovered whilst they were here that I had a major gas leak and although they could not fix it immediately they came on the day on time and completed the work in a day. I must say that the service and the gas leak repair was absolutely first class. Would recommend this company every time!!!!

I had a new boiler fitted by this company and have nothing but praise to offer, I have been in the construction industry for 35 years and do not say this often! Good quality work, financially competitive and carried out in a timely manner. Their representative was good mannered and polite ( he has worked for them for 23 years, says it all really). Thoroughly recommended.

a family run business, always arrive on time and always do a good job. no rip off prices either

The quotation for the installation of a new condensing boiler, hot water cylinder, thermostatic valves was meticulously presented and stood out when compared to the several other quotations I had received.