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R F Henderson (Heating) Limited

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4.9

72 Reviews

About

R.F.Henderson Ltd began life in 1979 as a domestic gas maintenance company founded by the now Chairman Robert Fenwick Henderson. The company grew steadily during the 1980’s and by 1992 when Ian Henderson the founder’s son and current MD joined the business and identified the Social Housing market as the main target for growth, whilst maintaining the original private customer base.

For more than a decade the company has delivered maintenance and capital works programs for over twenty Social Landlords and is now a very experienced provider and having successfully expanded in to delivering the same services to the commercial property sector covers the entire spectrum of heating, plumbing and associated HVAC systems. We became recognised for our rapid response, flexibility and ability to cope with customer demands and based on the original engineering background we are able to provide solutions and services effectively and efficiently to the Domestic, Retail, Financial Sector.

What we do

  • Gas installers

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom suppliers
    • Wet rooms
    • Bathroom refurbishment
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
  • More Services

    • boiler servicing
    • installation fire repair

Customer reviews

Reviews summary

4.9
72 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Brilliant job.
Customer Service
Quality
Value
Attitude, aptitude second to none. Prompt and professional.
Shantnattie, Northumberland26/04/2018
Excellent, prompt & professional
Customer Service
Quality
Value
An excellent service provided by very professional, polite fitters. I would highly recommend to anyone.
Judith, Tyne and Wear20/04/2018
Brilliant job & professional
Customer Service
Quality
Value
We had a new boiler fitted and two radiators. Excellent professional job carried out. Very clean in there work, very friendly and professional tradesmen. Will be using R F Henderson for boiler maintenance! Excellent job.
Martin, Northumberland18/04/2018
Exceptional service
Customer Service
Quality
Value
We noticed problems with our boiler on the Thursday before the Easter weekend. It became apparent we would need a new boiler. We thought we would have to wait until after the bank holiday. After a couple of phone calls we had a new boiler, great service. All on the same day. No waiting. Exceptional!
Nicola, Tyne and Wear29/03/2018
Prompt and professional
Customer Service
Quality
Value
Reliable and efficient. Pleasant customer service.
Gillian, Tyne and Wear29/03/2018
Fabulous service!
Customer Service
Quality
Value
I booked a boiler service and a check on our gas fire. I knew that fire needed looking at as the gas control dial wasn’t working. The engineer (Colin - wonderful guy! ) had a look - but the fire is quite old and he was having trouble finding the replacement part. He then asked me if I used eBay (I do) because he had found a fire for sale which was exactly like mine! I said i’d Try and buy it - and when I did I phoned the company and Colin came back out to fix the fire. He even used the best bits from the two fires and so I now have a fully functional fire and one as a spare!! This was really going above and beyond in terms of service and I can’t speak highly enough of the company and their staff!!! Highly recommended.
amjjfj20/03/2018
Reliable and competent
Customer Service
Quality
Value
Can always rely on them for a prompt, reliable and competent service.
Jacqueline, Tyne and Wear19/03/2018
Prompt and professional
Customer Service
Quality
Value
Excellent service. Always prompt and professional. I have no hesitation in recommending.
Robert, Tyne and Wear14/03/2018
Prompt and proficient
Customer Service
Quality
Value
Boiler broke down in midst of ' beast from the east' cold spell. Despite road conditions and high volume of calls, came within 2 hours of call, fixed problem, explained job, and left it cleared up and working. Well pleased.
Peter, Tyne and Wear01/03/2018
My review
Customer Service
Quality
Value
Excellent service.
Jeffrey, Northumberland26/02/2018