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R F Henderson (Heating) Limited

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4.9

93 Reviews

About

R.F.Henderson Ltd began life in 1979 as a domestic gas maintenance company founded by the now Chairman Robert Fenwick Henderson. The company grew steadily during the 1980’s and by 1992 when Ian Henderson the founder’s son and current MD joined the business and identified the Social Housing market as the main target for growth, whilst maintaining the original private customer base.

For more than a decade the company has delivered maintenance and capital works programs for over twenty Social Landlords and is now a very experienced provider and having successfully expanded in to delivering the same services to the commercial property sector covers the entire spectrum of heating, plumbing and associated HVAC systems. We became recognised for our rapid response, flexibility and ability to cope with customer demands and based on the original engineering background we are able to provide solutions and services effectively and efficiently to the Domestic, Retail, Financial Sector.

What we do

  • Gas installers

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom suppliers
    • Wet rooms
    • Bathroom refurbishment
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
  • More Services

    • boiler servicing
    • installation fire repair

Customer reviews

Reviews summary

4.9
93 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt, professional, efficient, impressive
Customer Service
Quality
Value
Supplied and installed Combi boiler and six radiators and installed gas fire. All work carried out to excellent standards. Attended on date agreed and completed as stated. The price was competitive and no hidden extras. The engineers were prompt, polite and extremely professional. When job was completed they explained how everything worked and left the house tidy.
Trevor, Northumberland30/10/2018
Quality service.
Customer Service
Quality
Value
Engineer (Colin) arrived promptly and was friendly and thoroughly professional in the completion of the annual service. Would recommend to friends and family without reservation.
John, Tyne and Wear17/10/2018
Excellent service
Customer Service
Quality
Value
RF Hendersons undertook a gas combi-boiler service at our property. The service person was friendly, efficient, and professional. The service was quick. The service person arrived when they said they would. They cleaned up at the end and left no mess. I was able to pay quickly and efficiently by card for the work undertaken.
customer18/09/2018
Excellent service
Customer Service
Quality
Value
The guys from RF Henderson's installed a boiler and did numerous other plumbing/fitting jobs over the course of a couple days. They were prompt, worked non-stop, were tidy and took all their rubbish away with them. Nothing was too much trouble. The install was excellent value for money and I would without hesitation recommend them.
Nick, Northumberland10/09/2018
Efficient job.
Customer Service
Quality
Value
Boiler was serviced. No problems at all, fire was also serviced and the work was completed very efficiently.
Jacqueline, Tyne and Wear07/09/2018
Absolutely brilliant!
Customer Service
Quality
Value
Henderson's installed my new boiler and Evohome 2 years ago. Brilliant professional service. Plus they do something few others do, when they promise, they deliver. Be it being on time, or responding to a technical query. Swift, knowledgeable and reliable.
Christopher, Northumberland05/09/2018
Excellent service
Customer Service
Quality
Value
New boiler and radiators, organised, helpful, good workmanship and tidy.
Pippa, Tyne and Wear03/09/2018
My review
Customer Service
Quality
Value
Excellent
Trevor John, Tyne and Wear22/08/2018
Boiler installation
Customer Service
Quality
Value
We found the team from R.F Henderson efficient, knowledgeable and reassuring. They arrived on time and completed the installation well within the allocated time. The use of the boiler was fully explained along the thermostatic timer. Our premises were left tidy as every piece of packaging and the old boiler taken away. We would recommend them.
Trevor, Northumberland21/08/2018
Reliability as always.
Customer Service
Quality
Value
Having the boiler services from Hendersons for a number of years they have always been prompt with timings, thorough with work & reliable. I have on many occasions recommended Hendersons to friends & family, will continue to do so.
Patricia, Tyne and Wear16/08/2018