We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

R F Henderson (Heating) Limited

Logo on white
Profile thumb images

4.9

109 Reviews

About

R.F.Henderson Ltd began life in 1979 as a domestic gas maintenance company founded by the now Chairman Robert Fenwick Henderson. The company grew steadily during the 1980’s and by 1992 when Ian Henderson the founder’s son and current MD joined the business and identified the Social Housing market as the main target for growth, whilst maintaining the original private customer base.

For more than a decade the company has delivered maintenance and capital works programs for over twenty Social Landlords and is now a very experienced provider and having successfully expanded in to delivering the same services to the commercial property sector covers the entire spectrum of heating, plumbing and associated HVAC systems. We became recognised for our rapid response, flexibility and ability to cope with customer demands and based on the original engineering background we are able to provide solutions and services effectively and efficiently to the Domestic, Retail, Financial Sector.

What we do

  • Gas installers

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom suppliers
    • Wet rooms
    • Bathroom refurbishment
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
  • Renewable energy

  • More Services

    • boiler servicing
    • installation fire repair

Customer reviews

4.9
109 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Warm air heater fixed
Customer Service
Quality
Value
Neil arrived to fix the warm air heater knowing the problem was smell of gas and pilot light yellow. He realised the problem was trickier than he had expected but set out to solve the problem. He isolated the offending pipe and rectified the problem. He then set about servicing the heater and doing other checks. I can't thank him enough for all his work.
Customer in Northumberland16/07/2019
A Reliable Service
Customer Service
Quality
Value
I have used this trader with a reasonably priced service contract for the past 12years. During this time they have always provided a reliable, friendly service with first class engineers. I have no hesitation in recommending them.
Customer in Northumberland29/04/2019
Recommend for fast efficient service
Customer Service
Quality
Value
They identified fault, went away to get parts, came back and fixed it for less than I thought it would cost and after I only phoned up the same day! Hendersons have always been fantastic, used by all my family now too as they're reliable, knowledgeable and provide great customer service and value for all boiler and heating issues.
Elizabeth, Tyne and Wear23/04/2019
Highly recommended
Customer Service
Quality
Value
I have used them for several years for servicing, plumbing and new boiler. They are always friendly, polite and punctual and go out of their way to help. I have also recommended them to family and friends who have also been extremely satisfied with the quality and cost of their work.
Customer in Northumberland11/04/2019
Excellent Customer Service
Customer Service
Quality
Value
Have had R F Hendersons in Cramlington service my boiler for several years. As always, the work was carried out to a very high standard. The engineer that came to service my boiler had an apprentice with him, I was pleased to see this as it shows that the good workmanship will be carried on. The apprentice is lucky to have RF Henderson take him under their wing
Customer in Northumberland28/03/2019
Boiler Service
Customer Service
Quality
Value
I received a card by post telling me that they were coming on 27th. I was able to ask them to come in the afternoon which was more convenient for me. On the day I had to attend my GP for an emergency appointment and was able to delay them by an hour. The Engineer arrived promptly, was polite and well presented. The service was done with no disturbance to me. I would highly recommend this trader.
Customer in Northumberland27/03/2019
Excellent service
Customer Service
Quality
Value
I have to say that Henderson's have always been a reliable company to work with, they installed my boiler and each year come like clockwork to service it, do not ask me to order anything extra unless it is needed. I will use them to buy a new boiler once this one gives up on me, but so far after 12 years no problems. The engineers are always polite and leave no mess, they explain things as they go along and make the job a simple pleasure. Definitely would recommend them to everyone. Thank you.
Customer in Northumberland18/03/2019
Next Day Service
Customer Service
Quality
Value
I noticed a leak on my boiler and as service was due anyway. I phoned up and a service was arranged for next day. Fitter turned up on time and didn't mind putting on shoe covers. (New Carpets) Serviced boiler went for new plastic pipe fittings fixed the leak. All done no problems. Always recommend them.
Customer in Tyne and Wear17/03/2019
Efficient and professional
Customer Service
Quality
Value
Had annual service on boiler. Workman took shoes off at front door and was friendly and professional. Checked all radiators as well. Have used this company a lot and had bathroom fitted by them and nothing is a bother, they are always happy to help.
Linda, Northumberland15/03/2019
Excellent service
Customer Service
Quality
Value
I have used this firm for many years to service my gas boiler and gas fire; they also supplied and installed a new gas boiler last year, didn't bother to get other estimates as I have found this company to be fair and reasonable in their pricing. The engineer arrived on schedule, got on with the job, left everywhere immaculate. Highly recommended.
Customer in Northumberland13/03/2019