Endorsed by Which?

R F Henderson (Heating) Limited

4.9

114 Reviews

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About

R.F.Henderson Ltd began life in 1979 as a domestic gas maintenance company founded by the now Chairman Robert Fenwick Henderson. The company grew steadily during the 1980’s and by 1992 when Ian Henderson the founder’s son and current MD joined the business and identified the Social Housing market as the main target for growth, whilst maintaining the original private customer base.

For more than a decade the company has delivered maintenance and capital works programs for over twenty Social Landlords and is now a very experienced provider and having successfully expanded in to delivering the same services to the commercial property sector covers the entire spectrum of heating, plumbing and associated HVAC systems. We became recognised for our rapid response, flexibility and ability to cope with customer demands and based on the original engineering background we are able to provide solutions and services effectively and efficiently to the Domestic, Retail, Financial Sector.

What we do

  • Gas installers

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom suppliers
    • Wet rooms
    • Bathroom refurbishment
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
  • Renewable energy

  • More Services

    • boiler servicing
    • installation fire repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
114 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt, polite, professional
Customer Service
Quality
Value
Colin, as usual, was as professional as he is each year for the boiler service. I have no hesitation in recommending R F Henderson Ltd.
Neil, Northumberland Posted on 08/02/2018 , work completed 08/02/2018
First class job (boiler install).
Customer Service
Quality
Value
The team arrived bang on time and set about the task with a very high degree of professionalism. They took care to protect our home with plastic covers on carpets and plastic over sheets. At the end of day one they made sure we had heat and water. The job was completed to our full satisfaction as planned on day two.
Brian, Northumberland Posted on 07/02/2018 , work completed 07/02/2018
Brilliant job
Customer Service
Quality
Value
Came on time and did a fantastic job. I have recommended them in the past. I have no hesitation in recommending them again.
Gordon, Northumberland Posted on 06/02/2018 , work completed 06/02/2018
Reviewed Situation and Professional Service
Customer Service
Quality
Value
Having had boiler problems (overheating) a separate firm gave wrong advice and left saying a quote would follow. No quote but their fitting solved problem. No spares available, contacted R F Henderson for 2nd opinion after reviewing present situation. Carried out service and if problem re occurs to contact again. Not inappropriately pushing for a conclusion to combi spares available! Will definitely use again!
David, Tyne and Wear Posted on 02/02/2018 , work completed 02/02/2018
Prompt & professional
Customer Service
Quality
Value
Very reliable.
Which? Trusted Traders Consumer Posted on 31/01/2018 , work completed 31/01/2018
Brilliant job
Customer Service
Quality
Value
Amazing service and excellent workmanship. Boiler went off Friday night. Left message Saturday, engineer came out am Monday; how quick is that? All fixed by professional, prompt and lovely guy; felt totally safe and reassured by his knowledge and disposition.
Annie, Tyne and Wear Posted on 29/01/2018 , work completed 29/01/2018
Excellent, Professional Work
Customer Service
Quality
Value
It was a truly professional job from start to finish. All staff were polite, helpful and totally professional. They made a difficult experience better.
David, Tyne and Wear Posted on 25/01/2018 , work completed 25/01/2018
Very professional
Customer Service
Quality
Value
Installed new boiler & heating system in 2006. Maintenance every year. Very prompt response to emergency call outs. Cannot fault them on service and price.
Irene, Tyne and Wear Posted on 25/01/2018 , work completed 25/01/2018
Brilliant service
Customer Service
Quality
Value
Very professional & courteous. Discussed options fully & job done to a high standard. left premises clean & tidy. Highly recommended.
Phil, Northumberland Posted on 24/01/2018 , work completed 24/01/2018
Fast & efficient
Customer Service
Quality
Value
Good standard of work, clean and attention to detail. Many thanks.
Colin, Tyne and Wear Posted on 18/01/2018 , work completed 18/01/2018