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R G Austin Ltd
Opening Hours
Today -
- Monday 09:00–05:00
- Tuesday 09:00–05:00
- Wednesday 09:00–05:00
- Thursday 09:00–05:00
- Friday 09:00–05:00
- Saturday - Closed
- Sunday - Closed
About
Trusted local plumbers in Blackheath since 1963
We are a third-generation, family-run plumbing, heating and property maintenance company based in Blackheath, serving the local area since 1963. We provide a professional, reliable service from our local, trusted engineers.
Our services include:
• Plumbing and heating
• Boiler servicing, repairs and installations
• Bathroom and shower room installations
• Complete property maintenance
• Gas Safe registered
• Fully insured
• Free, no-obligation quotes
No job is too small – from leaking radiator valves and dripping taps to general repairs and maintenance. We aim to get you back up and running quickly and efficiently.
We also undertake larger projects, including high-quality home improvements and renovations, delivered to a consistently high standard.
We tailor our services to suit each customer’s needs.
For enquiries or a free quote, please contact our team.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Gas cooker installation
- Gas emergencies
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Underfloor heating
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Bathroom fitters
- Bathroom Installation
- Accessible bathrooms and showers
- Bathroom refurbishment
- Bathroom tiling
- Electric Showers
- Wet rooms
Handyman and home maintenance services
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
9 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great work
Customer Service
Quality
Value
Jack really helped me out with replacing a shower arm that had broken off in the wall. He repaired some damage left by a previous plumber who had tried and failed to fix it, and completed the work quickly to a high standard. Friendly from start to finish, and clearly proud of the good work they do. I'll be using R G Austin again for some improvements I have planned.
Customer in Greater London
, work completed
Recommended
Job done smoothly
Despite an initial hiccup with their IT system which meant they were unable to receive web enquiries, contact was made via other means. I employed the services of RG Austin to remove an old hinged bath screen and replace with a new fixed one in a rental property. RG Austin liaised directly with my tenant, even working out of regular working hours to make the job go smoothly.
Customer in Surrey
(Reviewer did not use service)
Recommended
Endorsement reference
Customer Service
Quality
Value
RG Austin are our regular plumbers for our rented property in SE3. They regularly call out for fixes, and also have done a bathroom refurb for us. In this instance it was to replace a boiler that was beyond economic repair. They communicated brilliantly, we worked together to get to a solution with regards the quote, and arranged the installation with our tenant who was very happy with the work and how quickly it was sorted.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
This family firm have installed my present boiler, and looked after my previous boiler for well over 15 years. In addition they have looked after our electric needs and plumbing. They have always been prompt to reply, courteous and efficient. I can't recommend them highly enough.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
I have owned a buy to let property for the last 13 years. I have used R G Austins for much of the maintenance work there, from annual gas safety checks to repairs. In March of this year the boiler and central heating system needed to be investigated as one of the radiators was not getting hot. R G Austins were thorough in their investigation to determine the cause of the problem and they effectively fixed the problem. Their quote and invoices were detailed and they explained what they needed to do at each stage. I was given the option of asking for quotes from other companies, once the extent of the work required was clear , but as I have always been happy with their work, I accepted their quote. As has been the case over the years R G Austins were friendly, punctual and courteous, as well as very professional, in their approach.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
This last piece of work was cleaning off mould and redecorating i kitchen and installing an air vent. This firm has previously mended an emergency leak and mended and repainted the damaged ceiling in a reception room They also replaced a flat roof which had let rain in and repaired and redecorated the damaged ceiling. All the work has been done well. The workers have been sensitive, careful an nit intrusive. Time keeping has been good.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
We have had everything from large building works (eg. an extension) to handy man type jobs (eg. fixing radiators and replacing blinds) done by RG Austin pretty much every year since 2002. They are always polite, finish the job to a high standard and always stick to their cost quote. I wouldn't hesitate to recommend them.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
We've been using RGAustin for a number of years - always quick to respond, come and fix the problem, lovely to deal with, work always completed well and reasonable prices.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
RG Austin have carried out a lot of work for me over many years. This is a grade2 listed converted warehouse. The jobs done have been varied, 1. heating - new thermostats for the radiators, valves and regulators. 2. plumbing - new taps, toilet flush repair, vents fitted to waste pipes. 3. Electrical - fitting new lights in bathroom. Replacing electronic timer of heating system. 4. Carpentry - renovating the wooden sash windows, refitting the Washing machine. Since this building is a conversion some of the work has not been straightforward, but they have managed to solve any problem that has arisen really well.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
This is the third time we use RG. Previously we had a stopcock replaced by Jack. Then we had a smart home control installed in the house by Jon. This time we have 5 new radiators installed in the house by Jon. We are happly with their work. They are puntual, responsive and efficient. And they give clear quotations detailed the work. Their prices are reasonable Happly to recommend.
Which? Trusted Traders Consumer
, work completed
Recommended