R J Insulation

I was recommended to this company by the manufacturers of the Wool insulation that I wanted to use. My initial enquiry was swiftly dealt with and a surveyor contacted me and visited swiftly as well. A date was organised for the installation which had to be postponed twice - firstly because the suppliers of the insulation failed to deliver on time and secondly due to an overrun on a previous job. Luckily I was available for new dates on both postponements. The team of two men who carried out the work were swift, efficient, pleasant and were quick to consult if there were any issues. They left the rooms clean though, inevitably dust built up all round the house. In the aftermath of the insulation there has been a cold snap and I have definitely noticed a significant increase of temperature throughout the rooms now insulated. I would recommend the company

So happy with the work this company carried out in my property. The men where professional, polite and left my property spotless. Can highly recommend this company. Thank you RJ Insulation

I'm so grateful that I found this superb company! They explained things patiently and clearly and most certainly did not do a sales pitch! They offered me a cheaper option but I opted for SupaSoft. They have been excellent at all stages and did the work in a day which kept the impact on my tenant to zero. They moved my tenants thing back afterwards and tied up. I can't really recommend them highly enough and will certainly use them again.

From the start of my original enquiry to the end of the installation itself, nothing was too much trouble. Alfie was helpful, explained everything and went out of his way to sort any concerns. The quote was done efficiently and installation time after was almost immediate (week later). The installation team were clean, tidy and efficient as well as understanding. They arrived at 7.45am having left head office at 5am and left 11am. Again, nothing was too much trouble and the work was carried out as detailed on the quote. I will not hesitate to recommend.

I cannot recommend this company enough. From the initial chat with Alfie through John and the fabulous installers this was as smooth as clockwork. Firstly the product is great but we probably knew that already. More importantly the clarity and professionalism of everyone involved made this a really pleasurable experience. We live in an old house, fridge in the winter, oven in the summer and what often feels like pretty poor air throughout. Although we’ve not had any great temperatures to truly test this out the air already feels tangibly cleaner and the temperatures more constant. It will undoubtedly be an improvement through the colder months but is also making a big difference now. Alfie was very open, knowledgeable and engaging throughout and the installers were friendly, punctual to the second and really went the extra mile with the clean up as well as doing a fabulous job with everything else. I’ve never had a better experience with a company than this and can’t speak highly enough of both product and service.

Excellent service from start to finish. R& J Ipswich was very helpful and informative. The work was carried out quickly and efficiently, with little disruption and mess. I would recommend this company.

The experience I had with R J Insulation was wonderful. When I initially contacted them for a quote I got a full run down regarding the service they provide as well as the different materials they offer, and they were happy to answer any questions I had and explained all their certifications. I was given time to research everything and I genuinely think they wanted nothing more than to offer the best service. Although when compared to other installers and insulation types it may be more on the expensive side for initial cost, I think it's worth every penny as not only do you get a lifetime guarantee, you get the extra knowledge that your insulation is made of recycled or eco-friendly materials. Having had SupaSoft installed it's also good to know that the insulation will last long after I've moved from the house. I got my loft insulated with the recommended amount of SupaSoft insulation as well as about 8 square metres of lifted boarding added for storage. The installers arrived on time on the day and were clean, courteous, and finished everything well before the expected completion time. They double checked with me where I wanted the boarding put as well as discussing how to deal with my push-up loft hatch. When the job was finished everything was tidied up and hoovered, and I think my carpets are even cleaner than when they arrived. Overall, I had a wonderful experience from start to finish and wouldn't hesitate to recommend them to anyone considering loft insulation.

From the initial contact to the completion of the work all concerned were courteous, informative, professional and thoughtful. Our needs were discussed at length and advice and suggestions to meet our needs explored. The RAMS assessor visit prior to the work was informative and all our questions were answered. The four gentlemen that carried out the work were efficient, hard working and kind and completed the work within the time scale given and left the place spotless. Already the we can feel the difference in temperature throughout the house. As we continue with our project we are looking forward to working with the company again. Thank you.

I had a fantastic experience as a customer right from the moment I contacted them regarding enquiries about insulating my loft. Each insulation option was explained clearly to me including the advantages and disadvantages of each potential product. When I made my decision on the best option for me, the whole process was broken down to me in clear, easy to understand steps. They were able to accommodate a date which worked around my work calendar which I really appreciated. The two team members who attended my property to carry out the work were very friendly, professional and polite. The work they completed is of a high standard and they left my property in a great condition. The follow-up conversations I had with the company were informative and all email correspondence I’ve had which contained invoices and certificates have all been correct and professional. Overall, I would highly recommend this company if you are looking at insulating your loft!!

RJ Insulation sent an excellent team who were very hardworking, diligent, polite and respectful. Indeed unusually for a building project it was a pleasure! The outcome is exactly what I wanted but was unsure could be delivered to this highest of standards. The skill standard, quality of work and the use of sustainable materials, though costly, is value for money. I have an amazing beautifully finished space - well decorated and with a really good Novocore flooring that is both beautiful and practical. RJ were happy to use my paint of choice, Little Greene and came up with a brilliant solution to my request for simple easy access fitting a fully remote controlled Loftomatic ladder system. It is awesome and will mean I will be able to access the space easily making it really usable. I am beyond delighted - it was worth the time and money. RJ put a lot of effort into the planning and ensuring they understood my needs so they could deliver exactly what I wanted. They excelled and have gone above and beyond! I will definitely be using them for any future insulation work and highly recommend them to make your loft a usable space.

Very happy with the work done, and the customer service received. The two chaps that came to do the insulation were very pleasant indeed, they were clear on what they were doing, and kept everything clean and tidy. Really pleased that I took the January discount offer. The house feels much warmer already, and the boards are now much better secured. I wasn't pressured by the sales team and was given plenty of information and time to decide. Really pleased I made decision to use RJ Insulation via Top Up Insulation.

The loft insulation in our 1900’s house was poor with the existing loose boarding laid directly on top of it. In researching upgrading the insulation I came across SuperFOIL insulation and contacted R J Insulation to discuss. Alfie talked me through the product, the quotation and installation process and after providing a few details shortly came back to me with a quote with a small range. By installing SuperFOIL it would mean that the existing insulation didn’t need replacing nor the boarding. After agreeing to go to the next stage, a member of the team visited within a few days to conduct a risk assessment and to firm up the quote. Alfie then confirmed the price, which was within the initial range suggested. After agreeing to proceed, a date was fixed for the installation within a couple of weeks. The installation team were punctual, polite and friendly, protecting our carpets with sheets and vacuuming when they had finished. They also removed a couple of redundant water tanks from our loft. The work was completed on time and to budget. We noticed some immediate improvements after the installation - drafts in the loft were eliminated, our first floor rooms felt warmer, noises from outside were reduced and the loft looks great! Hopefully we will also see reduced gas bills in due course. I thoroughly recommend the product and R J Insulation.

R J Insulation carried out phase 1 of my 3 phase loft insulation project back in 05/10/2023. The review I wrote then will be similar as this one. The professionalism is exemplary, from making contact through all processes such as quoting, customer acceptance, agreeing timescales and payment. I sought out the company because I was unable to find a local firm willing to undertake the type of work. I turned to Which? and immediately felt comfortable in knowing they were a Which? Trusted Trader. Phase 2 of my project was all about lifting the boarding, disposal of the existing felt insulation, laying down 'SuperSoft' insulation and reinstalling the boarding. This was undertaken by the original 3 chaps who had previously installed Phase 1. They were punctual, professional, very hard working and were excellent at leaving the property clean. There were no issues whatsoever in all of the processes. I am very happy to recommed the company, and will be returning for the final phase of the project.

We are very pleased with our attic insulation and notice how much warmer our home feels now. The air is also more breathable and better too - it is clean insulation and none of that horrid glass fibre itchy stuff that was in there before. It ticks the green credentials too (we had superfoil and supasoft put in). Yes it isn't a cheap option for upfront costs but if you can afford the initial outlay it's guaranteed for life. You need to look at the whole picture, factoring in the long term savings (never having to replace it) with cheaper bills and efficient heating (and cooling). We would definitely recommend RJ Insulation, they were very professional, prompt in returning calls, on time for visits and carried out the work efficiently. The guys working on site couldn't have been more helpful and thorough. If you can, go for it! And if you are able to choose the sheep wool option you'll be supporting our British farmers - another good tick!

We used this company to install new insulation in the cellar ceiling of our 1910 built home. They also replaced our old insulation in the attic - both with sheepswool. The whole process was excellent from first contact to installation. No pressure just prompt responses to all questions. The site assessor and installers were great. No mess despite the nature of the work. If like us, you want a great job done right then look no further. Do read their reviews on work done across the UK and be confident that you will get the same excellent service,

from start to finish the service was excellent. i had my loft insulated with sheeps wool which was recommended for the age of my home. john delt with my order and was extremly imformative and helpful. fitting was arranged quickly and the two fitters were brilliant. left clean and even hoovered my stairs for me. would highly recommend this company

I found all the people I had contact with in the company extremely helpful and competent. Originally the job was going to be done in one go but I needed to get the loft sprayed for woodworm so they came one day to remove the old boarding and insulation and came back a week later to install the new insulation and boarding. I had a slight issue with the loft ladder that they were going to provide so they came back the next day to install a more suitable ladder. As the company is based in Ipswich and I am in Cumbria I was very impressed by how adaptable they were to my requests as it meant more travelling for the installers. The finished job is perfect and the cottage is lovely and cosy now.

From first contact to finishing the job this company were the epitome of professionalism. They were prompt to answer my query and the ensuing visit to assess the job took place within days. I have a 5 bedroom house built 25 years ago and had the minimum of fibre glass loft insulation which had deteriorated. I was given a comprehensive look at alternative solutions and in the end plumped for Supersoft insulation because of its green credentials and insulating properties. The company sent a team of 3 to remove the old fibreglass, clean the loft and install the Supersoft. The team were absolutely excellent. Courteous, careful and exacting in their job. I cannot express how happy we are with the company, their team and communication by sales, installation and accounts during this work. The outcome is excellent. Thank you

I have no hesitation in recommending RJ Insulation. I had old fibre-glass insulation replaced by Supasoft insulation. This was a professional job from start to finish. The installation itself was carried out by a team of three who arrived on time, were very hard-working and polite and kept everything clean. I'm very pleased with the end result. My loft was cleaned out after the old (very horrible) fibre-glass was removed and then the new insulation and venting put down. It now feels a clean and habitable environment! It is early days in terms of assessing the impact, but it does feel as though the house temperature is more evenly distributed as well as being warmer. The sales and administration service was efficient and personable and communications were clear and speedy. The job was assessed via a pre-installation visit and the work was completed to the agreed schedule and budget.

Excellent, attentive customer relations and communications. Excellent Admin. Excellent overall co-ordination of project. Excellent workmanship: installation team worked hard, with skill and precision, were considerate and helpful and were exceptionally tidy and careful. Overall excellent all round.

Max called me called me an hour and a half before his arrival to say when he would be there. He cut a very neat access to the loft space, removed some old insulation and laid Supasoft insulation. Everything was done very neatly and on completion the place was tidied up as though no one had been there. Max was very diligent and hard working. I would have no hesitation in using R J Insulation again and in recommending them to others.

I waited a year to post a review as I wanted to see how the supersoft insulation performed. We used less energy last winter. Was this the insulation or was it because energy prices were so high that I used the central heating less? This summer we have not had the high temperatures of 35C plus so again although the upstairs was much cooler at night than last year was this the insulation or was it just lower temperatures? So I think the house is a more even temperature and am pleased that we had it done. The team were punctual, polite and cleared everything away.

We have used RJ Insulation twice now, firstly on a 1950's semi, now on a 1930's semi. Both installations involved removing old fibreglass insulation, adding Supasoft, raised boarding of the floor, and lining the roof interior with foil. The first job also sealed an old square loft hatch, replacing it with a rectangular hatch and ladder combo. RJ Insulation have turned our unpleasant, dirty, and awkward-to-use lofts into clean, easily accessible storage areas. It's made such a difference to how effectively we can use the space: it feels like we have gained a lot. The team of installers have been very efficient and friendly throughout both 2-day jobs. They arrived promptly and left things clean and tidy at the end of each day. They may not be the cheapest you can find but, in our experience, the service offered by RJ Insulation is professional, thorough and ultimately worth paying for. The cost was clearly outlined upfront and they were able to accommodate us changing the installation date. We would recommend them to friends and family.

Brilliant job by max and team. On time and did not cut any corners. I would use them again as my first choice.

We had our loft insulated with sheep's wool. We had enquired late last year but didn't get around to scheduling the work until this week. Someone came out to quote on Thursday and we agreed to a couple of weeks time, but someone had to postpone a similar installation and we were amazed to be able to swap dates and complete yesterday! Everyone we came into contact with was pleasant, thorough and knowledgeable. The work was completed with a minimum of disruption and in a straightforward fashion. The tidy-up afterwards was great! The process is not cheap, but worth the money for the peace of mind of a job well done. Would thoroughly recommend this company.