R.J. Mitchell And Son Limited

After 15 years my existing boiler was nearing its end. John fitted a new Combi boiler and we are delighted with every aspect of his work. From his first visit, when he talked through appropriate options to the completion of the installation, John was professional, helpful and reliable. We are delighted with the work carried out and the end result. We would have no hesitation in recommending RJ Mitchell & Son to anyone.

John recently installed a new combination boiler and an extra radiator in the kitchen.The quality of his work was first class, always on time, always happy to answer any questions i had as the work progressed, always kept the area he was working in neat and tidy. At the end of the work he took time to explain all the controls and paperwork i would be receiving,so also thanks to Kim for producing that clear and detailed paperwork. I would highly recommend R.J. Mitchell for any type of plumbing and heating jobs.

John recently installed a Combi boiler system to replace an old Baxi, which involved fitting new radiators and piping throughout the house. We were very impressed with John’s knowledge and attention to detail, and also his willingness to discuss our requirements thoroughly before giving us a quote, advising us as to how the work would progress. John’s workmanship was of the highest quality and he was extremely considerate, punctual and tidy. He communicated with us throughout the job and, on completion, took the time to explain carefully how to operate the new system. We were also impressed with Kim’s efficiency and politeness in sending paperwork through, organising dates and answering our questions. Overall, we had complete confidence in John and Kim’s professionalism and are delighted with the results. We would thoroughly recommend the company to others.

John recently installed a new combi boiler to replace the old conventional boiler in my house. Additionally, he installed a new radiator and replaced another three. I was highly impressed with his punctuality, efficiency, tidiness, and communication; he was always willing to clarify any issues as the work progressed. More importantly, the quality of his workmanship is of the highest standard, and the work was completed according to the agreed schedule and budget. I would wholeheartedly recommend this very professional company without any hesitation.

When our boiler finally stopped producing hot water for us, except when it felt like it, Mitchells were helpful in advising us on the options for a new one, and went out of their way to fit us in as quickly as possible. John arrived on the dot with all his tools and equipment, and worked quickly and unobtrusively all day. By the end of the day we had hot water again, and the next morning John finished off and left everything clean and tidy by lunchtime. He explained the new controls and warned us what to expect in the first few days. He was very nice to have around and we appreciated the good work he did. We have used Mitchells for our boiler servicing for a number of years and would always recommend them.

Our old boiler finally gave up the ghost and the company brought forward the date to fit a new boiler as soon as they were able to which we appreciated. John and Jacob studiously got on with the job in hand, flushing the system and leaving everything tidy. An excellent piece of work thankyou.

John and Matt have been servicing our boiler for a while. It finally packed up. John and the team were excellent at explaining the options, and worked really hard to bring everything forward so we had the fewest days without heating and hot water possible. John and Jacob then installed it really efficiently and with an absolute minimum of fuss and bother. Will continue to use. Can't recommend highly enough.

John and his assistant Jacob fitted a new boiler for me last week. They were very efficient, clean, tidy and prompt, arriving exactly when they said they would and completing the work ahead of time, with minimum fuss. The boiler is working really well, the system has been flushed and all radiators are giving out heat. John and Matt have been servicing my old boiler for many years, and have managed to keep it limping along well past its anticipated expiry date. Kim is always very helpful, and manages to get someone to me if I have a problem. I highly recommend this company.

John and his assistant were at our house for x 2 days replacing radiators and checking for a possible leak in the system. They were early both days, respectful of the fact that we were there, covered all flooring with dust sheets, worked quietly, and tidily and were just a pleasure to have around. I would very happily recommend them to anyone 😊

John, Jacob and Kim work well as a team along with Alex the electrician and his colleague, fitting a replacement boiler and thermostatic valves. We were very pleased from the initial assessment to the completion of the work in less than three days. They worked very efficiently and as non-invasively as possible. We are pleased with the outcome. Thank you all. We have been customers of R J Mitchell for many years and we would recommend them.

I have been a customer of Mitchell and Son for years. This time we needed a fairly major overhaul of the central heating system including a new boiler, and addition of a couple of new radiators. As ever they were pleasant, reliable, problem-solving, tidy and punctual.

We contacted RJ Mitchell when we were in the process of buying our house, as the survey had flagged a very old system. Once we were in, John and Kim were really helpful getting the work booked in and talking through options, including removing the old back boiler from the fireplace and installing a new combi in the kitchen, along with new radiators and pipes. During the work we worked from home, and John and Jacob were really respectful of our space the whole time, they were quiet and tidy and put the house back to normal at the end of each day. John always involved us in the process and kept us updated with plans. We’re really pleased with such high quality work and wouldn’t hesitate to recommend them.

I contacted R J Mitchell & Son along with four other contractors to quote for a replacement gas boiler and six radiators, one of which was in a new location involving the removal of carpet and flooring. I used Which and other local reviews to find reputable contractors. My first impressions of the Company were good from arranging the first visit to John arriving on time to discuss my requirements. I selected R J Mitchell because I was impressed with John's knowledge along with his proposed method and timescale to carry out the work. His quote wasn't the cheapest nor was it the most expensive, however, my decision to use John was not based on cost. A big concern was that the installation would be carried out without mess and damage to fixtures and fittings. John was very respectful and carried out the work to a very high standard with no mess or damage, communicating at every stage of the process with minimum impact on the household. The job was started on time and completed slightly ahead of the agreed schedule. It was to budget with no additional cost. I was not looking forward to the disruption but overall it was a pleasure to have John in the house. In summary, I would recommend John and would describe him as likable, conscientious, competent and reliable.

John replaced a boiler for and ensured the radiators were working. As they knew I had been without heat and hot water for a while, John and Kim arranged for the installation to be done at the weekend! John was always on time, friendly and polite and very neat, particularly in clearing away afterwards. It’s lovely to have a warm house again and I would highly recommend John for any future work.

We were very pleased with the work that John and Corey did. They replaced our boiler and flushed out the heating system taking care to ensure that the radiators worked properly as one previously didn’t come on at all. Always arrived on time and were respectful of our property. Friendly manner and very willing to give advice on use of the system. Highly recommend. Kim very helpful in planning the job.

We were very pleased with the work which John and Corey did for us replacing a very old boiler and fitting a new radiator in the hall. John was very efficient, turning up when he said he would, completing the job well within the time agreed, and leaving everything neat and tidy. He and his apprentice were pleasant and easy to be around. We also valued Kim’s knowledge about the admin side of things. We felt the work was done at a competitive price. The house is now as warm as toast! We would have no hesitation in recommending them.

We have just had a new boiler and radiators fitted into a Victorian flat, and throughout, we found John and his team were thoroughly professional. From the start, there was easy communication and quick responses; knowledgeable advice and recommendations concerning all decisions; adherence to the time plan; consideration of property, neighbours and communal areas; attention to detail and highly organised; and finally and very importantly, ability to explain the working of the new system. We would thoroughly recommend them to others.

We have used this firm of plumbers for many years even going back to the days of Mr Mitchell senior. His son installed a new boiler for us recently, eighteen years after installing the previous one. Every aspect of his work was excellent and we were amazed that he could undertake it single-handed. The job was completed quickly and efficiently, even taking less than the estimated time of two days. All the pipework was finished to a very high standard and fitted neatly into the existing cupboard space thus preventing us from having to redecorate. John Mitchell was extremely thoughtful and courteous throughout the time he was working in the house. He worked extremely hard, taking only very short breaks and even refused a hot drink. We would have no hesitation in recommending the firm to anyone whatever their age and circumstances.

From start to finish Kim, John and his team made it easy to get a new boiler. Ours was over 20 years old and actually broke down a month before we were booked to have the work done and the team all moved things around so we didn’t have to be without a boiler once it got really cold. Once here, they couldn’t have been more careful and neat plus always happy to explain what was happening and needed to be done. Payment was also transparent, efficient and fair. We couldn’t have been more satisfied.

An amazing experience! Replacing an aged 38yr old boiler was something I was not looking forward to but I need not have worried. John, Korey and Alex did a fantastic job. Some pipework and the flue had to be replaced as well as the rerouting of some electrics, but each small problem was solved smoothly and efficiently - you would not know that carpets/floorboards had been taken up. They were all extremely hard working, efficient, clean and cheerful. The whole experience was topped off by my trusty old boiler not going to landfill but to our local college for Korey and his fellow apprentices to learn on. I also have to pass on the praise of my decorator who followed on this week - he asked me to congratulate John on his work - he has never seen such clean and tidy work which made his job so much easier. I can't recommend JR Mitchell John highly enough.

We needed a new heating system as our back boiler was coming to the end of its working life. With the array of different heating systems, we were unsure of the best option for us. So, we decided to contact various recommended local heating engineers to come and advise on different systems. The majority of them were not interested or couldn't be bothered to get back to us even after chasing phone calls. So, we contacted Worcester Bosch boiler manufacturers who had a list of approved heating installers in our area and came across two companies. One being RJ Mitchell of Bath. As members of the Which organisation, we also looked for advice on heating systems and installers. One installer had an exceptional review, and this happened to be RJ Mitchell of Bath. We registered our interest on the Worcester Bosh website and received a phone call within 10 minutes from Kim Mitchell. Kim was very helpful and willing to discuss our initial thoughts of changing our heating system over the next 45 minutes. Following this, she arranged an appointment for John Mitchell to do a site survey and discuss further details of heating options. John contacted us to confirm his appointment and arrived on time and was comprehensive with what they could offer. He genuinely seemed interested in our project and wanted to give the best heating system for us, not what he could sell us. John Mitchell is, by far, the most approachable, friendly and experienced heating engineer we had contact with.

It is excellent to deal with a family firm like RJ Mitchell. The boiler is on the top floor of a tall house which meant scaffolding was needed -all very efficiently organised by Mitchell’s. All dealings with the firm from the initial survey, the quote and the installation went exactly to plan and the whole team was a pleasure to have working in the house. They are experts in their field so I am very happy to recommend them

My partner and I recently took on a renovation project that required a new hot water and heating system. Communication from the start during initial meeting and quote was great, and this was provided in the time agreed. Being very new to the process, John offered a lot of helpful and useful advice along the way, and always seemed on hand to respond to all of our queries. During the work, the team were tidy, organised, and very efficient. They were able to work round our changing schedule, and very accomodating during a busy period. They also coped well with the challenge of installing two curved radiators in bay windows. All the team we came into contact with; Kim, Adam, Korey and of course John were all polite, friendly and helpful. Any small issue was rectified quickly and easily. As new homeowners, it's reassuring to know of RJ Mitchell, and we will be using them for the yearly boiler service, and any future plumbing needs. Quoted priced compared to some others was marginally higher, but the level of service, support, and care was well worth it.

My existing old boiler failed and although I was booked to have a new one fitted during January 2022 Kim in the office pulled out all the stops and my new boiler was fitted only days after I reported my problem. A very professional happy team arrived on time, worked solidly all day and completed the job to my absolute satisfaction in the evening. This is the second time I have used this company to fit a new boiler in this house and my previous one. I will always use this company who are so helpful and an example to others. Recommended without reserve!

John did a great job installing our new boiler. Because it was a replacement for a very old boiler there was a lot of replumbing, new pipework, flue replacements, etc. Some of the plumbers we got around to give us a quote wouldn't even attempt the job, but John was unphazed and found good solutions to all the potential problems. He let us know what needed to be done at every stage and fully answered any of our questions. I can't recommend John highly enough. It was also very useful to have Kim available as a dedicated person 'front of house' to handle any queries. Highly recommended.

I found RJ Mitchell and Son on the Gas Safe Register, as I was looking for a G3 qualified heating engineer who is experienced at installing unvented cylinders and willing to install one in the loft of my house, to replace a gravity-fed system. John Mitchell was just the man for the job and we were very grateful that he was willing to take on the work. He installed a new boiler and the unvented cylinder, with all the new pipework running to and in the loft. He piped in eight new radiators and fitted a water conditioner to reduce limescale throughout the house. All work was done to a high standard and within the timescale originally specified--5 days. The total cost was clearly specified and within the region of what we expected, therefore reasonable to us. As other reviewers have mentioned, John is hardworking, honest, courteous, ably resolves issues when they arise (as they do) and leaves working areas clean and tidy. My husband noted that he must be the best-equipped heating engineer on the planet and it shows in the outcome. His pipework is a work of art in our house. We are delighted with the new, upgraded system, which has been running without any problems since the installation and has turned out to be even better than we expected. Thank you to John and Kim, who is a very able and organised administrator for the business, and the team for all your hard work.

I have nothing but praise for Mitchell & Sons! From the absolute beginning when John Mitchell came to discuss the work to the end when the work was completed, the entire experience was wonderful. John is such an amiable fellow, as is his apprentice Corey..they were a pleasure to have in the house..friendly, courteous, really tidy! and super efficient. John and Corey installed a new central heating system with a new boiler and I'm delighted with it..the boiler is so quiet and the controls easy to use..although that maybe because of the patience John showed to me when explaining how to use it! At the end of each day, they left the house so tidy that you wouldn't know they had been. They showed such respect to my home and nothing was too much trouble. I asked John if he just did big projects and he assured me he does all types of plumbing work which is great news as I will never use another plumbing company...Mitchell & Sons will always get my call. If they were a wine..they would be Crystal Champagne! Kim Mitchell also deserves some praise! Kim runs the admin side of things and that lady is really on the ball. Every query or question I had, I received a reply either immediately or at the latest, the next day. The quote for the work and the invoices were all very clear. So thank you also to Kim for her contribution to the wonderful experience I had!

Very professional service. I am very pleased with my new boiler. Family run business that I totally trust. Very considerate of my house when doing the work and very tidy. Also time taken to show me how to programme and use the new boiler after fitting. Would thoroughly recommend this company.

RJ Mitchell & Son have just completed some major plumbing works at our home. The job was carried out in a most professional and timely manner, John and his team were most courteous and helpful. They left our home each night having cleaned up and even left us fan heaters for the evenings the heating system was off. We are 100% satisfied with the end product, and would not hesitate to recommend this company to any prospective customers.

The work involved converting an old single pipe system into a modern two pipe system which required the lifting of floor boards throughout the house to lay new pipes. The system also interfaced with a modern solar water heating system. Mitchell's were very professional about assessing the work involved and provided a clear and honest appraisal of the work required. Mitchell's were also very professional about the Covid restrictions in place at the time. The team who installed the system were smartly attired, extremely courteous and were sympathetic to working around the occupants and contents of the house. They kept us fully informed of plans and progress and were very reactive to problems encountered along the way, such that the work was completed ahead of schedule. The new system is working very well and there has been minimal impact on the décor of the house. I would thoroughly recommend R.J. Mitchell and Son Limited.

We're really pleased to have found R.J. Mitchell And Son Limited for this work. A week into using the new system, it's working well and offers a huge improvement. The work was not quite straightforward, especially as the new boiler needed installation in the same very visible position as the previous one, and a replacement flue installed to a new termination and also a new condensate pipe routed to an internal waste pipe. Following a specification and quote and agreeing on a start date, that day arrived, and at the end of the week the resulting installation was complete, tidy, resilient, and of good appearance. During the work, John Mitchell was not thrown by unexpected adversary (think wasps nest behind a header tank, thankfully (mostly) dormant). He pragmatically worked round any problems that might have been presented by an out-of-use gravity circulation system, rendering that safe in a non-destructive way, and he dealt with the setback of discovery of a most uncommon defective part from one of the suppliers - without letting that unduly impact on the work. Even given quality components, the resilience of central heating systems depends in large part on the installer 'Getting it right'. I've high confidence that RJ Mitchell work to this principle. It helps though that they are also pleasant, personable and responsive. In conclusion I'd be very happy to use this firm again, their recently completed work has brought a real improvement in quality of life.

John Mitchell was contacted as our old boiler had finally expired. He arrived at the scheduled time and had a quick look at the system and said that a whole new system wasn't required and could fit a new boiler with the accompanying parts. Unfortunately the work was delayed due to coronavirus. A new date was set and John turned up on time to get on with the job. He is a very good tidy worker and extremely courteous as was the electrician he used to do the wiring. The price was reasonable and the work completed in 4 days. I highly recommend R J Mitchell and Son.

Having been warned that our CH boiler was due for replacement we had a thorough and detailed quote from John which we accepted. Shortly after the boiler fan failed so I contacted John and he quickly confirmed when he could fit a new boiler. Everything was done when he said, and done very tidily with no fuss or bother. And this was during the 'lockdown' so well done indeed.

From the moment John visited my home to view the work required and quote for replacing the 20+ years old boiler I felt confident employing R J Mitchell & Son and so it proved to be. My time table was tight as the bathroom replacement contract was already established and the boiler replacement was completed, as scheduled, the day before. The removal of the existing equipment was completed without disruption or mess to me and the new pipework to the new Combination Boiler is streamlined and as beautiful as plumbing pipework can be. The whole procedure was very impressive indeed and demonstrated their pride in their work and the efficiency of their business. John and his staff were very friendly and considerate at all times and the explanations given were concise and clear. I have no hesitation in recommending the company and look forward to working with them again in the new future.

We had excellent service from the company from the time we first made contact with them. John arrived punctually on the day work was due to begin, and proceeded in a friendly but highly organised way. Everything was kept tidy, and all of John's work was of the highest standard. The boiler installation was completed on time, and without any problems. Plenty of time was allowed by John to go through the new system with us, and to familiarise us with the programmes and controls. Our experience with the company was of excellent service, and all the work done was of the very highest standard.

In November 2018 I contacted RJ Mitchell & Son for a quote to replace my boiler. John arrived promptly and conducted a thorough investigation of what was required. He was very knowledgeable and offered a couple of solutions. I received a very reasonable quote by email shortly afterwards. The work was agreed to commence in February and we communicated by email to agree a mutually convenient date. John and his team arrived as stated and the work was carried out swiftly and very professionally with limited disruption. I am very pleased with the new boiler, and John took time to explain how the programmer works and even set it to my own requirements. I would recommend RJ Mitchell and Sons to anyone, and I will be using them to service my new boiler on an annual basis.

I can’t praise R J Mitchell and Son highly enough. Very caring, very punctual and always answered my emails quickly. They fitted our new shower expertly. I would definitely recommend them and would use them again for all my plumbing work. Ten out of ten!

Having serviced my gas boiler (central heating and hot water) for over 10 years, replaced the system when the old combi boiler failed. Good and thorough quote - explained what had to be done and why. Brought forward original date for work; good communication while waiting. Arrived on time on agreed date and worked efficiently and effectively throughout. Identified minor additional repair work and incorporated this. Explained what was being done and why throughout the installation. Good and thorough walk through boiler controls when installation complete. Work completed on time and to cost. Gave complete confidence that the work was done to a high standard. Very satisfied.