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R S Heating & Building Co

4.8

101 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

RS Heating and Building Co provide plumbing, central heating and building services in Sheffield and its surrounding areas.

We offer a comprehensive range of domestic services undertaken by proven and competent plumbers, heating engineers, service engineers and building tradesmen, all our work is notified to the relevant authority and certified as appropriate. We provide domestic heating installations, service and repairs, and plumbing of all types, large and small.

As plumbers and heating engineers, we operate primarily within the Sheffield area. We are approved service engineers for Vaillant, Worcester Bosch and Glow-Worm equipment.

Gas Safe Registered, we can install gas heating systems, replace faulty gas boilers together with offering a full repair service.

We also offer a comprehensive building service that means we are able to carry out loft conversions, extensions, garage conversions, new kitchens, complete bathrooms, wet rooms with bathing for the physically disadvantaged a speciality.

What we do

  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler servicing
    • Boiler repair
    • Gas fire repair and servicing

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design

  • Builders

  • More Services

    • general building
    • plastering
    • tiling
    • joinery
    • electrical

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
101 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 96% of customers
Sort by
High quality and efficient
Customer Service
Quality
Value
Removed a gas fire and replaced with a recess in chimney breast. All work was explained very clearly. Work completed to a high standard and with very little mess. We have used RSHB to install a new gas boiler almost three years ago. Also very pleased with their work.
Customer in South Yorkshire Posted on 03/04/2024 , work completed 28/03/2024
Recommended
The trader replied (on 15/04/2024)
Thank you for your review & kind words! It was our pleasure undertaking work for you! Thank you also for your valued custom over the past 3 years. I will cascade your message to the men!
Boiler Service
Customer Service
Quality
Value
We've been using RS for our heating and building work for over 25 years now, always friendly efficient service. We have our heating serviced every year and Mat the engineer is a welcome friend, always cheerful and careful. When something goes wrong, which isn't very often, RS are quick to respond and get it fixed
Customer in Derbyshire Posted on 22/03/2024 , work completed 11/03/2024
Recommended
The trader replied (on 25/03/2024)
I would like to thank you for posting the review and your continuing business. Always appreciated. We will keep trying to keep up the good work and I'm sure that Mat will keep smiling. Cheers Roger
Great local company
Customer Service
Quality
Value
After using this company for all types of building and heating work for many years , I had to leave a review to say they have always given a very high standard of work and a prompt and efficient service. I always recommend to friends locally when asked about work we have had done . It’s rare to find friendly and trusted companies such as this .
Customer in South Yorkshire Posted on 11/03/2024 , work completed 07/03/2024
Recommended
The trader replied (on 12/03/2024)
I thank you so much for posting a review, they are so important to us. I'd also like to say that it has always been a pleasure to work for you over the years. Cheers Roger
Helpful, flexible, responsive
Customer Service
Quality
Value
RS has done a brilliant little job for me - an internal alteration involving building, joinery, plumbing and electricity. Roger organised and supervised the whole process with courtesy and respect - and an amazing empathy for my two overenthusiastic dogs. He was extremely helpful at the estimate stage, flexible about dates when things needed to be changed at the last minute, and responsive to every detail as the works progressed. I'll be looking forward, with confidence, to the next time I need some building work done. How often can you say that?
Customer in South Yorkshire Posted on 04/03/2024 , work completed 27/01/2024
Recommended
The trader replied (on 07/03/2024)
I thank you for taking the trouble to write a review and I especially pleased that you are satisfied with the outcome of a complex little job. Cheers Roger
Prompt, Reliable and Skilled. A great Sheffield business
Customer Service
Quality
Value
I contacted this company via email on a Sunday evening and within minutes got a reply from the owner, saying they would contact me in the morning to arrange a suitable time to carry out the service on our boiler. I got the call in the morning and the engineer was with me at 2-00pm. He carried out the service and ensured all the settings were correct and the system was working safely. I highly recommend this local Sheffield business. Thank you
Customer in South Yorkshire Posted on 20/02/2024 , work completed 20/02/2024
Recommended
Professional and Very Friendly
Customer Service
Quality
Value
Excellent service from start to finish. Top quality professional advice, support and installation. A real credit to Roger and the guys !!
Customer in South Yorkshire Posted on 16/02/2024 , work completed 14/02/2024
Recommended
The trader replied (on 23/02/2024)
I would like to thank you taking the trouble to post a review. You are quite right, the Lads are a credit and I feel confident to be able to ask them tackle any job. Cheers
Brilliant Professional Team
Customer Service
Quality
Value
On first meeting Roger for a quote for a new boiler I was struck by his professionalism & the quality of the detailed quote. When I met the team that did the work I was further impressed with how conscientious they were. They were honest at every step as they explained everything to me before I made choices. On the back of this I have had the team back to do work in my bathroom & most recently my kitchen. Roger's quotes are detailed & accurate & any changes were discussed at each stage. I did have a couple of issues, however, Roger was fair & corrected the problems as quickly as possible, even whilst he was abroad on holiday. I cannot recommend Roger & his team highly enough. Very high standard of very thorough work. Wish I could have them all back again! The house is quiet without them & they were a pleasure to have around. So pleased with the finished article & with the advice they supplied. Thank you so much.
Customer in South Yorkshire Posted on 12/02/2024 , work completed 14/12/2023
Recommended
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/04/2024)
I would like to thank you for taking the trouble to post a review. I would also like to thank you for all the business, firstly the central heating, secondly a de-luxe Bathroom and thirdly a superb Kitchen. Finally I would like to say thank you on behalf of all the fitters for looking after them so well.
Boiler installation
Customer Service
Quality
Value
Roger quoted to move and replace an old boiler. His explanation of the work needed and options available was clear and reassuring. The friendly fitters arrived on time and worked tirelessly. They were a very competent team and even managed to get the old boiler out of the loft and took it away. They cleaned round when the work was finished and before they left they explained how the new boiler worked. Roger visited on the final day of work to check everything was in order. I really appreciated that personal touch.
Customer in Derbyshire Posted on 06/02/2024 , work completed 02/02/2024
Recommended
The trader replied (on 23/02/2024)
I thank you for posting a review especially with such kind words. It is appreciated and these reviews do keep us in business. Thank you Roger
REPLACEMENT COMBI-BOILER
Customer Service
Quality
Value
Roger came and explained what the process would require and recommended a suitable boiler. The work was started on the agreed date by Lee and Joe who worked efficiently, courteously and with minimal disruption. On completion, Roger returned to see if all was OK and to explain about guarantees etc. We are very pleased with the result and recommend RSHB without hesitation.
Customer in South Yorkshire Posted on 17/11/2023 , work completed 06/11/2023
Recommended
The trader replied (on 24/11/2023)
I would like to thank you for both your business and posting a review. They are both much appreciated. Regards Roger
Bathroom conversion
Customer Service
Quality
Value
Having used the company for a recent boiler replacement and been satisfied with the job, we engaged them for a bathroom renovation (re-flooring with tile; installation of walk-in shower; re-plastering and insulation of walls; creation of cabinet). As before, the company's installers (plumber; joiner; electrician; plasterer; tiler) were all polite, tidy, informative and worked hard, meeting deadlines. The job started on 2/10 and would have finished 2 weeks later. Advice for any customer engaging the company for a similar job is to make sure a detailed specification of all work is agreed in advance. 2 items in our job (floor and specifications of cabinet) were left vague, leading to misunderstanding and a longer job, as well as awkward negotiations with the owner. The job was completed to a good standard, but not all to the level of quality we had hoped for. With the caveat to be clear about all details of a relatively complex job up-front, I would give this trader a qualified recommendation.
Customer in South Yorkshire Posted on 25/10/2023 , work completed 24/10/2023
Recommended
The trader replied (on 06/11/2023)
Dear Sir I thank you for taking the trouble to post a review however I would like to reply to a few points mentioned. The quotation was our normal 3 page one with each aspect of the job paragraphed. The only point left vague as at the time was the construction of the airing cupboard (cabinet) as it was uncertain what was required. This was left as "to be discussed" and should have included "which could affect the price". Apparently your thoughts were considerably different to mine but after discussion we met your wishes at an agreed price. The other area was the complete lifting of the floor before laying the tiles. I must admit this did take me aback as it had never been mentioned before but once again it was (I thought at the time amicably) settled and the floor was duly lifted. The Bathroom complete renovation was undertaken by all my regular fitters and in a seamless manner with no delays. I was on site daily and was not aware of any substandard workmanship. Your comments have been shown to all concerned who were as surprised as I was. Regards Roger
Replacement Combination Boiler
Customer Service
Quality
Value
Roger visited as promised, discussed options available and provided quote promptly. Fitters were scheduled within a couple of days and all work was completed on time in a very efficient and friendly manner. Very impressed with service from start to finish and would have no hesitation in using again.
Customer in South Yorkshire Posted on 21/10/2023 , work completed 18/10/2023
Recommended
The trader replied (on 05/11/2023)
I would like to apologise for the delay in replying and thank you for taking the trouble to post a review. It is most appreciated and are pleased that you are satisfied with our service. regards Roger
Boiler replacement with installation of condensate pump
Customer Service
Quality
Value
The components and installation process were discussed and explained at the point of commissioning work. Work was completed on budget and in a timely fashion by installers who were professional, polite, tidy and took time to clean up after completion. We were kept informed on progress at all times and consulted on any issues. Impressed that the owner of the business checked in during the work as well as at completion to ensure all had gone to plan and we were satisfied. A modest deposit was required up front, with the balance to pay on satisfactory completion. Would certainly recommend for this type of work.
Customer in South Yorkshire Posted on 02/08/2023 , work completed 01/08/2023
Recommended
The trader replied (on 08/08/2023)
I would like to thank you for your continuing business (having installed the original boiler almost 20years ago), your taking the trouble to post a message and not least your very prompt payment. They are all much appreciated. Roger
Boiler replacement and repipe
Customer Service
Quality
Value
We contacted R S Heating & Building Co for a quote for replacing our boiler. Roger was very quick to respond and arranged a home visit to assess our needs. He was very thorough and came back to talk us through his written quote, which was very helpful and much appreciated. The work was able to start soon after we accepted his quote and the job was completed professionally and efficiently. Roger and his team on or our job (plumber, gas engineer, joiner, and electrician) were all very professional, pleasant, friendly, always arrived on time, considerate, and tidy. Roger visited throughout the job and followed-up to check everything was okay. We have also used Roger since for some smaller (unrelated) plumbing issues that we have had.
Customer in Sheffield Posted on 12/07/2023 , work completed 21/06/2023
Recommended
The trader replied (on 13/07/2023)
I thank you for your continuing business, taking the trouble to post a comment and your kind words. Your message will be passed onto all concerned and is always appreciated. Regards Roger
Bathroom Installation
Customer Service
Quality
Value
We had previously used R S Heating & Building earlier in the year to install a new Condensing Boiler at our property. Our recent project was for a new bathroom installation including strip-out, full wall / floor tiling and modifications to a separate en-suite. Tradesmen included a plumber, joiner, electrician and tiler, who were professional at all times and a pleasure to have working in our home. The work was completed on time, to budget and to a high standard. We would be happy to recommend the company for this type of work.
Customer in South Yorkshire Posted on 08/07/2023 , work completed 29/06/2023
Recommended
The trader replied (on 11/07/2023)
I would like to thank you for your work, both Central heating and Bathroom. I would also like to thank you for taking the trouble to post a review, it is most appreciated and does keep us in business - now at 52 years. Cheers Roger
Very professional
Customer Service
Quality
Value
Thanks to RS Heating & Building Co for the efficient and careful installation of a new boiler in an awkward position in my kitchen. The entire process was planned with great care and carried out with efficiency and consideration, causing me the least possible upset and disruption to the household. Mrs Wilkinson, Totley, Sheffield
Customer in South Yorkshire Posted on 14/06/2023 , work completed 31/05/2023
Recommended
Fantastic work people
Customer Service
Quality
Value
Decided to change my very old radiators . Visited to give me ideas and a quote. When work was done both workmen were professional,arrived on time,cheerful,very knowledgeable. 4 radiators fixed I was consulted all the way through. Tidy up was excellent and thorough check to make sure all was working. Would recommend to anyone needing this type of work done.
Customer in South Yorkshire Posted on 23/05/2023 , work completed 23/05/2023
Recommended
The trader replied (on 26/05/2023)
I would like to thank you for your comments, they are much appreciated and will be passed onto all concerned. It is welcomed that their efforts are noticed. Regards Roger
Bathroom Conversion
Customer Service
Quality
Value
R S Heating and Plumbing have transformed our tired bathroom into a modern, stylish accessible shower room. The project was designed and managed throughout by Roger Unwin who visited regularly with up-to-date invoices and helped his excellent and friendly tradesmen overcome some tricky issues. We are very pleased with the end result which has been completed in a timely and professional manner. The waiting time to start work was well worth it. We have used R S H Heating for all our plumbing and heating requirements for over thirty years and can't recommend them too highly.
Customer in South Yorkshire Posted on 23/04/2023 , work completed 23/04/2023
Recommended
The trader replied (on 24/04/2023)
I thank you for your taking the trouble to post a comment and I am pleased that you are satisfied. I look forward to continuing with your work for the next 30 years! Cheers Roger
Replacement combi boiler
Customer Service
Quality
Value
25 year old boiler finally stopped working in January. R S Heating engineer came out that day, fault diagnosed, but in view of repair cost and age of boiler, I decided to have new boiler fitted. Roger came out same day to assess my needs. Roger got written quote to me promptly and the boiler was installed at the weekend. All work completed quickly and efficiently. Follow up visit to check everything ok.
Customer in South Yorkshire Posted on 21/02/2023 , work completed 28/01/2023
Recommended
The trader replied (on 22/02/2023)
I thank you for your business and taking the trouble to post a comment, they are both much appreciated. I am pleased that you are satisfied with our service. Regards Roger
CH Boiler replacement
Customer Service
Quality
Value
Our 12 year old ch boiler had reached the end of its useful life and condemned during a recent annual service. We contacted R S Heating & Building Co for advice and replacement options. The owner Roger Unwin was quick to respond with a home visit and quotation. We chose a Vaillant condensing boiler which was fitted and commissioned to our satisfaction. The plumbers and electrician that completed the work were considerate and a pleasure to have on our property, clearing up as the work progressed. I would have no hesitation in recommending Roger and his team and look forward to their involvement on a bathroom refurbishment in the near future.
Customer in South Yorkshire Posted on 14/02/2023 , work completed 13/02/2023
Recommended
The trader replied (on 17/02/2023)
I would like to thank you for your business and taking the trouble to post a comment. They are both much appreciated and I am pleased that you are satisfied. I look forward to quoting for the Bathroom work. Regards Roger
Thoroughly professional job
Customer Service
Quality
Value
We have just had a bathroom installed and couldn’t be more pleased with the process and outcome. Everyone involved was professional, friendly and extremely considerate. Roger visited regularly and kept us updated at all times. We very strongly recommend the company.
Customer in South Yorkshire Posted on 19/01/2023 , work completed 16/01/2023
Recommended
Proffesional
Customer Service
Quality
Value
Having a new boiler installed at short notice was required by me. R S Heating and Building Services Ltd responded to my requirements instantly. They visited to view the work required, ordered the equipment, and installed on the day required. Final inspection by the management team was also carried out. This was a professional service from start to finish and to be recommended. Well done.
Customer in South Yorkshire Posted on 30/09/2022 , work completed 29/09/2022
Recommended
The trader replied (on 30/09/2022)
Dear Customer I thank you for your kind words and business. They are both much appreciated. I would also like to thank you for loyal custom. Having installed the original boiler some years ago, serviced it and then replaced when the time came is extremely rewarding. Cheers Roger
Cloakroom refurbishment.
Customer Service
Quality
Value
Recently had R.S.Heating & Building Co. do a full refurbishment of my cloakroom, with which l am very pleased. Experienced, polite & competent tradesmen, who worked quickly & efficiently, to a high standard. I will use this company again & recommend highly.
Customer in South Yorkshire Posted on 04/09/2022 , work completed 11/08/2022
Recommended
The trader replied (on 06/09/2022)
I would like to thank you for your business and kind words. They are both much appreciated. Regards Roger
Great refurbishment
Customer Service
Quality
Value
We had our bathroom refurbished from bath to walk in shower and can say from start to finish the service was excellent. The lads were very professional, laying down dust sheets to protect carpets, keeping us informed what was happening and hoovering up at the end of the day. All the fittings we chose were no problem to fit and the end product is great, we can’t find any faults.
Julie in South Yorkshire Posted on 18/05/2022 , work completed 13/05/2022
Recommended
The trader replied (on 19/05/2022)
Dear Julie Thank you for taking the trouble to post a review, it is most appreciated. I am pleased that you are satisfied with the work and it does look superb. Regards Roger
Great work
Customer Service
Quality
Value
This is about the 6th or 7th time we have used Roger and his team. They were originally recommended by our neighbours but we quickly established for ourselves that they are indeed a Trusted Trader. On this occasion we needed a full en -suite replacement. The work involved taking the walls back to stud partition and replacing everything including new electrics and plumbing, shower, plastering tiling etc. Roger coordinated all the different trades who turned up as planned . The finished product is brilliant. We are planning to have a new downstairs bathroom shortly and we will be using Roger and his team again
Customer in South Yorkshire Posted on 08/05/2022 , work completed 22/04/2001
Recommended
The trader replied (on 11/05/2022)
I would like to thank you for your excellent review and will ensure that we strive to live up to your expectations in the future. Kind regards, Roger.
Excellent Service
Customer Service
Quality
Value
Big Thanks to all at R S Heating (You know who you are) For the last few days you've been at my address fixing electrical & plumbing issues. The service was spot on from start to finish. Great work & great pricing,couldn't fault either. Also big thanks to Rodger who got the ball rolling. Very professional. I look forward to dealing with you again in the future.
Customer in South Yorkshire Posted on 14/04/2022 , work completed 14/04/2022
Recommended
The trader replied (on 19/04/2022)
I would like to thank you for your excellent review and will ensure that we strive to live up to your expectations in the future. Regards Roger
Very happy
Customer Service
Quality
Value
Very pleased with the speed and quality of my bathroom installation. Really nice pair of technicians took great pains to get things just right for me. Much appreciated.
Customer in South Yorkshire Posted on 17/02/2022 , work completed 17/02/2022
Recommended
The trader replied (on 17/02/2022)
I am pleased that you are satisfied with the work and I thank you for the business, very prompt payment and also taking the trouble to post a comment. It is most appreciated. Regards Roger
Can't praise highly enough
Customer Service
Quality
Value
Rang them Wednesday 2 weeks ago as our boiler had broken down. This company came along by lunchtime the same day. Unfortunately, he had to condemn the boiler., The manager came round later again the same day and arranged to fit us in as soon as possible. They replaced our boiler as well as re-positioning the boiler. He gave us priority due to our age and we couldn't be more thankful.
David in Sheffield Posted on 10/02/2022 , work completed (undated)
The trader replied (on 15/02/2022)
Dear David I am pleased that you are satisfied with the work and I thank you for taking the trouble to post a review, it is most appreciated. Regards Roger
Excellent Service
Customer Service
Quality
Value
RS Heating have worked on several projects at our house and on each occasion they have provided excellent service. The most recent work they did for us was reconstructing a wet room in our basement. The original room was built to such a poor standard that it had to be completely decommissioned and started again from scratch. We have effectively paid for the wet room twice, but at least we've ended up with a smart, new room that is fit for purpose, thanks to the outstanding workmanship of Lee and Scott of RS Heating. We will continue to ask Roger and his expert team to undertake building and plumbing work for us, confident that they will always deliver a high quality service with the minimum of disruption.
Customer in South Yorkshire Posted on 05/11/2021 , work completed 28/10/2021
Recommended
The trader replied (on 05/11/2021)
Dear Amanda I thank you so much for your kind words, it is always a pleasure to work for you and your husband, although in this instance I wish that completely reconstructing the Wet Room hadn’t needed to be done. We have both had bitter experiences from the builder responsible. Cheers Roger
Approximately £40,000!
Customer Service
Quality
Value
That's the Which? mediation service's estimate to repair the damage and shoddy/substandard work this company did to my property. No QA process, due diligence, reasonable care or competence throughout. No concept of the terms "straight", "level" and "right angle" Seals full of dirt. Worktops with pencil marks, sealed in! Kitchen units damaged. Mirrors hanging from screw heads, more holes behind than required! Walls so bad they're effectively un-paintable! Floors damaged, cannot be carpeted! Staircases destroyed! Every possible bodge and corner cut, tried to rip me off to fix damage they did to areas they weren't contracted to touch at all. Invoiced for work that wasn't done. Some hidden behind walls. Added £4000 to the bath quote after it was supposed to be completed, with numerous errors and shoddy work still outstanding. “Oh I under quoted!” Tried to blackmail me with a threat of walking away unless I paid "in full", despite the incomplete and shoddy work throughout. I made a formal complaint! Received no response whatsoever, and no letter of deadlock after 28 days. This company did a runner! Leaving the property with serious health, safety, and structural defects! Then the boiler broke down. Installation error! Had to get a competent plumber to fix it. My property is now effectively uninhabitable and unsafe. I have had to move into rented accommodation as a result. This company, is dishonest, shameless, incompetent, and rotten to the core. Avoid at all costs!
Customer in South Yorkshire Posted on 04/11/2021 , work completed 01/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2021)
Agreed settlement of £22,500 This was a full refurbishment job that normally I would have refused due to the amount of building work that was entailed in a very tight timescale. However, I had recently met a builder, who seemed competent. I had trialled him on small jobs and was satisfied. I was assured he could achieve a professional job in the time allowed. My Foreman, fitters & I all told him of the accruing faults but he was adamant that it was ok and the only way to get the job done on time. Eventually, at a meeting of all concerned, when confronted, he quietly walked off never to be seen again. A considerably amount of time/effort was then spent correcting but it soon became obvious that we were never going to gain satisfaction. Eventually my team refused to work in the house because of the hostile and smoky atmosphere, and ever changing demands. I still tried to resolve matters using specialist tradesmen but you rejected this. You then contacted Which who in turned passed it to an Arbitrator. A Surveyors report was arranged. It was decided that a cash settlement was the best way to settle the dispute. £22,500.00 was agreed and paid within 7 days. I have offered my deep regrets/apologies to you and feel that every effort to correct matters had been made. I assure you that a very bitter lesson has been learnt and that I will never undertake work except with my long-standing fitters who always achieve full customer satisfaction.
Great Work
Customer Service
Quality
Value
We have had a bathroom refurbishment and a wet room fitted. A number of excellent tradesmen were involved. Roger kept in touch throughout the refurbishment and ensured there were no delays. A professional service from start to finish.
Michael in South Yorkshire Posted on 24/09/2021 , work completed 24/09/2021
Recommended
The trader replied (on 28/09/2021)
Dear Michael Thank you for taking the trouble to post a review, especially the kind words you said. I will pass on your message to all concerned. Regards Roger
Excellent work from a lovely team.
Customer Service
Quality
Value
Absolutely delighted with the fitting of a new Worcester boiler and column radiators. Being an old Victorian property our house can present significant challenges, not the least of which is the owner! All were met skilfully and with a positive ‘can do’ approach. We received excellent guidance and support from Roger at the beginning of the project which allowed us to make informed choices. Lee and Joe valiantly installed the boiler in the smallest cupboard known to man on one of the hottest days, Joe’s piecing together and pointing of the outside stonework around the flue is amazing.Scott provided the finishing touches with a master class in joinery. What a team! Quality workmanship and materials, dependable, trustworthy and super clean and tidy. Perfect!
Julie in South Yorkshire Posted on 20/09/2021 , work completed 17/09/2021
Recommended
The trader replied (on 22/09/2021)
Dear Julie What a lovely review, thank you so very much. I am pleased that you are happy with the results and your choice of equipment does look superb. Cheers Roger
Prompt, efficient and professional service
Customer Service
Quality
Value
Our 17 year old boiler expired on Monday evening. I rang Roger on Tuesday morning and by the evening he had visited and provided a competitive quote. By Thursday evening we had a new boiler working perfectly. Roger and the fitting team were extremely professional throughout. RSHB has provided similar high quality work previously at my workplace and for friends and colleagues and I would recommend him without hesitation.
Customer in South Yorkshire Posted on 13/09/2021 , work completed 02/09/2021
Recommended
The trader replied (on 14/09/2021)
I would like to thank you for your complimentary comments and continuing business. They are both much appreciated. Regards Roger
Prompt and efficient
Customer Service
Quality
Value
Contacted R S Heating and Building for a service for my central heating boiler. In no time at all the engineer found a major problem and condemned the unit as unsafe to use. He reported this to his Boss Roger. Two days later Roger came out to see me with all information on new boilers and various options. I decided to replace like for like, a floor standing unit with bags of power. The next task was to locate this particular model as Covid affecting supply of many things however this was achieved and a date was arranged for installation. The work was carried out over two days with the minimum amount of disruption. The engineers were prompt knowledgeable and respectful of my property. R S Heating is a Family Business and worthy of praise and recommendation.
Customer in Derbyshire Posted on 05/09/2021 , work completed 11/08/2021
Recommended
The trader replied (on 14/09/2021)
Dear Trevor Thank you for taking the trouble to write a review and you kind words. It is much appreciated, as is your continuing business. Regards Roger
Love my new kitchen and boiler
Customer Service
Quality
Value
I had a wall demolished, new windows installed, new central heating boiler and a new kitchen fitted. I was told by Roger that the work would take 3 weeks and he was spot on. The over-run on the budget was due to my changing specs on the worktop. The team that carried out the work (Scott, Lee, Bryan, Jim, Darren, Joe) went above and beyond and I trusted them implicitly due to their professionalism. Over the 3 weeks, they cleared up after themselves each day and were always polite and helpful, supported by cups of tea. Peter dropped by daily to check on progress and he too enjoyed cups of tea. I shall loudly sing the praises of R S Heating and Plumbing
Customer in South Yorkshire Posted on 30/08/2021 , work completed 24/08/2021
Recommended
The trader replied (on 01/09/2021)
I would like to say a big thank you not only for your business and kind words but also the way you looked after the fitters. It has been a pleasure to work for you. Cheers Roger
Excellent again
Customer Service
Quality
Value
Second time we have had work done by Roger and his team, the last occasion was 4 years ago. Had a new shower installed and refurbished WC on this occasion. He still has the same team of really nice guys who are very good at their job. Roger is really good at keeping in touch throughout the project and was the first to get back with a comprehensive quote. I know he is usually very busy but he is worth waiting for.
Dr V Kirkbride in South Yorkshire Posted on 11/08/2021 , work completed 30/07/2021
Recommended
The trader replied (on 11/08/2021)
Thank you for your kind words, which will certainly be passed on. I agree, i am blessed to have such professional and loyal fitters. Cheers Roger
Professional service
Customer Service
Quality
Value
We have just had a new boiler fitted. A professional service from start to finish, from assessment and quote, to the the job carefully carried out and completed. Thank you.
Chris in South Yorkshire Posted on 05/07/2021 , work completed 02/07/2021
Recommended
The trader replied (on 05/07/2021)
Dear Chris Thank you for taking the time and effort to write a review, especially such a kind one. It is very much appreciated. Cheers Roger
Cellar and garage doors and windows
Customer Service
Quality
Value
Hi Roger Thanks again for a good job. Scot fitted the doors and windows and as ever was sure that we werehappy with job. Customer satisfaction seems to be your watchword and you have great staff.
Martin in South Yorkshire Posted on 17/06/2021 , work completed 08/06/2021
Recommended
The trader replied (on 25/06/2021)
Dear Martin Thank you for taking the time to post a review, it most appreciated. Always a pleasure to do work for you. Cheers Roger
Professional, fast and clean.
Customer Service
Quality
Value
Our boiler died on Sunday, the team assessed it on Monday and replaced it on Thursday and Friday. They never left us overnight without heat or warm water and managed to do their stuff with 4 of us working from home and minimal disruption. As a bonus they detected and resolved a 4 year old installation mistake in the fitting of our old underfloor heating which had rendered it virtually ineffective...fantastic result. I can't comment on cost comparisons as the urgency of the work was more important to me than shopping around, but the charges seemed reasonable for the quality of the equipment and the time spent on installing it.
Customer in South Yorkshire Posted on 12/03/2021 , work completed 12/03/2021
Recommended
The trader replied (on 12/03/2021)
Dear Customer I thank you for your kind words and are pleased that you are satisfied with our service. Please ring if you have any more issues. Cheers Roger
A small job with fitting a new electric point.
Customer Service
Quality
Value
My first contact with R.S & Heating was in 1974 when they took out an oil boiler and replaced it with a gas one. Since then they have done several jobs for us, some large and some small, all completed on time by excellent technicians. The organisation is helpful with good aftercare, we would not have used them so many times if it was otherwise.
Customer in South Yorkshire Posted on 06/03/2021 , work completed 05/03/2021
Recommended
The trader replied (on 08/03/2021)
I thank you for writing a review and your kind words. It has been a pleasure to work for you over the years with all the different projects. Cheers Roger
First class service
Customer Service
Quality
Value
In early January our central heating boiler packed up and we needed a new one fast. Within 24 hours Roger had visited us, given us a written quote and a date for the work. Within 5 days the new boiler was installed and we were cosy-warm once again. We loved the way Roger and his team just got on with the job. They did what they promised when they said they would. Everyone was professional and friendly, and we especially appreciated that Roger checked in with us at regular intervals to make sure we were happy. We have no hesitation in recommending Roger and his team.
Customer in South Yorkshire Posted on 22/02/2021 , work completed 18/01/2021
Recommended
The trader replied (on 08/03/2021)
I thank you for taking the trouble to write a review and it is much appreciated. I would also like to apologise for the delay in replying. Cheers Roger
Boiler replacement
Customer Service
Quality
Value
Our boiler died during the recent spell of extremely cold weather. An engineer came out immediately to try and fix it, but when it was clear it was beyond hope it was replaced within 2 days, for which we were very grateful. We cannot praise the service highly enough. The workmen turned up bang on time, were polite and friendly, and respectful of us and our home, not only in terms of Covid compliance, but also ensuring they kept our living space as warm as possible while they worked. There was no mess left at all. Roger arrived in the afternoon to ensure the work was going to plan. This company goes the extra mile in terms of its customer service and reliability. I have recommended them to friends and family on many occasions and my latest experience with them is typical of their exemplary service.
Jane in South Yorkshire Posted on 15/02/2021 , work completed 12/02/2021
Recommended
The trader replied (on 16/02/2021)
Dear Jane I am so pleased that you are happy with the work and warm again. Thank you for taking the trouble to write a review, it is appreciated and does keep us going. Cheers Roger
Bathroom Refit
Customer Service
Quality
Value
We had a complete bathroom refit, bath, shower, sink, toilet, tiles. The team were very good and especially Lee and Scott who did the majority of the work. They were as tidy as is possible in such a major job and we thank them for that. Roger came every day to check on progress and keep us updated which was much appreciated.
Martin in South Yorkshire Posted on 11/12/2020 , work completed 08/12/2020
Recommended
The trader replied (on 14/12/2020)
Dear Martin I thank you for kind words and are pleased that you are satisfied. I will pass on your comments, in particular, to Scot and Lee. Merry Christmas Roger
A Great Team and Good Work
Customer Service
Quality
Value
Roger and his team helped me out by replastering, skirting and fitting a WC. I also asked them to repair some woodwork to the landing. They did a very good job and the communication was great. The team of tradesmen worked like clockwork and given they were very busy took the time to fit me into their schedule. I would certainly recommend them and contact them for future work. Thanks again!
Customer in South Yorkshire Posted on 12/11/2020 , work completed 14/10/2020
Recommended
Bathroom transformed!
Customer Service
Quality
Value
Very, very happy with our new bathroom. Completely remodeled - bath out, walk-in shower installed, fully tiled, new loo, sink, doors and fittings. From start to finish we felt we were in very safe hands. Roger was very receptive to our ideas and his highly professional team turned them into reality, on time, on budget and to a very high standard. Highly recommended.
Customer in South Yorkshire Posted on 17/10/2020 , work completed 12/10/2020
Recommended
The trader replied (on 27/10/2020)
Dear Customer I am so pleased that you are satisfied with the work. I thank you for the kind words, which will be certainly passed onto all concerned. Regards Roger
Installation of replacement boiler
Customer Service
Quality
Value
Professional and efficient. Initial site visit Monday afternoon and verbal quote provided. Detailed written quote emailed later the same day. As it was only a one day job to replace our old boiler with a new Vaillant boiler, they managed to fit us in on the Friday of the same week. Lee and Joe arrived promptly at 9:00 and had finished by 18:00. They were friendly, courteous and tidy.
Customer in Derbyshire Posted on 10/10/2020 , work completed 09/10/2020
Recommended
Valliant through and through!
Customer Service
Quality
Value
Finally our old Vaillant succumbed. Husband rang RS Heating and Roger the owner appeared that afternoon to advise us. Excellent professional up to date information and quotes were provided. On Monday due to a cancellation our new Vaillant was fitted efficiently as if no one had been in. I was really impressed that Roger came to check up that afternoon on the work and to answer our queries. We would definitely recommend RS Heating.
Customer in South Yorkshire Posted on 16/09/2020 , work completed 14/09/2020
Recommended
Great Job
Customer Service
Quality
Value
RS Heating & Building just completed an update of our downstairs toilet (tiling, fitting heated towel rail and new tap). Not only have they done a great job but they were always very responsive to any enquiries, showed up when they said they would and did the job on time and for the price quoted. Everyone I dealt with was friendly and helpful. We would definitely recommend them.
Customer in South Yorkshire Posted on 12/09/2020 , work completed 10/09/2020
Recommended
Boiler replacement
Customer Service
Quality
Value
20 year old combi boiler required replacing. Roger provided options on the type of boiler to install and pros and cons of each. After deciding, the job was completed within a couple of weeks, on time and exactly as per quote. No surprises, everything "boringly professional" as promised. Exactly what we wanted. Would definitely recommend.
Customer in South Yorkshire Posted on 19/06/2020 , work completed 18/06/2020
Recommended
The trader replied (on 30/06/2020)
Dear Customer Thank you so much for your kind words and I am pleased that you are satisfied. Any problems please do not hesitate to call. Cheers Roger
Excellent work carried out
Customer Service
Quality
Value
A big thank you to Roger and his professional team for the excellent work done on our recent refurbishment. We now have a new kitchen, a new bathroom, a New Combi boiler plus a new central heating system, a new lounge, wooden oak floor and a complete electrical rewire, all completed within six weeks. We would definitely recommend you and your excellent workforce, Scott (joiner) Lee (plumber) Jim (plasterer) Stuart (tiler) and Darren (electrician), Pete (foreman) they were all wonderful, efficient and friendly, each an expert in their own field. Amazing team. Many thanks again.
Linda & Dave Posted on 25/04/2020 , work completed 25/04/2020
Recommended
The trader replied (on 01/05/2020)
Dear Linda and Dave On behalf of all on the Firm I would like to say a "Big Thank You" for your kind words. It was a pleasure to renovate your Flat and to work for you. We all trust that you enjoy your new Home. Cheers and Good Luck Roger and Team
Excellent job installing a walk-in shower
Customer Service
Quality
Value
The work involved taking out an existing bath and replacing it with a shower cubicle and also involved diverting pipework and tiling where the bath was. Roger was brilliant in taking on board what we wanted and making the necessary adjustments to our plans and told us which plumbers merchant to pick our shower from. Grahams Plumbers Merchants were very helpful in directing us to what we wanted. Lee and Scott were excellent workmen, very efficient and extremely tidy. Everything ran like clockwork and all completed within three working days. We would certainly use this company again and would highly recommend them to others.
Customer in South Yorkshire Posted on 27/03/2020 , work completed 24/03/2020
Recommended
The trader replied (on 07/04/2020)
Dear Customer I would like to than you for taking the time and trouble to write a review. I really appreciate it and it does keep us in business. Regards Roger Unwin
New Boiler Installation
Customer Service
Quality
Value
After recently moving into our new property we needed to replace and move the failing combi-boiler that was struggling to keep us warm. RS Heating & Building completed the job and fitted 4 new radiators professionally and to a high standard and always cleaning up after themselves. Roger and his team were very friendly and helpful throughout, always able to answer our questions. There were a couple of minor issues along the way due to building access meaning the job took slightly longer than originally planned, but they kept us up to date with progress. I would definitely recommend them. Great service.
Customer in South Yorkshire Posted on 20/02/2020 , work completed 17/02/2020
Recommended
The trader replied (on 21/02/2020)
I would like to say thank you for business and kind comments, they are both much appreciated. Regards Roger
Good quality work
Customer Service
Quality
Value
RS Heating & Building regrouted our bathroom - a laborious job (and thus not cheap) but worth it. Roger and Jim were punctual & efficient, and the work was done to a high standard: the bathroom looks like new. I would use them again, and recommend them.
Charles Posted on 22/01/2020 , work completed 21/01/2020
Recommended
The trader replied (on 27/01/2020)
Charles Thank you for putting this review on, we are extremely pleased you are happy with our workmanship and your new look bathroom. It is these reviews that not only keep us in business but also on our toes to maintain the standard that is expected. Thank you Roger Unwin
Excellent Job - New Combi Boiler and all the Pipework
Customer Service
Quality
Value
Our 40 year old boiler finally had its day. Needed a new one and didn’t know who to get, so looked at the Which reviews and chose R S Heating and Building. The best decision we’ve made. Had a new combi boiler fitted plus all the pipework and radiators. Roger gave us a very detailed quote. Lee and Joe did a wonderful job with the installation. I couldn’t praise them highly enough for their workmanship, efficiency and friendliness. They are experts in their field and made the whole experience very pleasant. I would have no hesitation in recommending Roger and his team. They did a brilliant job. Thank you.
Customer in South Yorkshire Posted on 07/10/2019 , work completed 24/09/2019
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Birthday celebration salvaged
Customer Service
Quality
Value
The project involved joinery, plumbing, central heating, tiling, plastering and electrics. All were carried out efficiently in pleasant, friendly atmosphere. The time taken was longer than expected due to having to wait for parts and the cost was higher because of unforseen drainage rectifications. However, it was after the main part of the work was finished that the good impression grew even more when , around three o'clock on a Friday afternoon a fault occurred with the new toilet- the flushing was continuous and could only be cut off at the mains. I phoned Roger who managed to contact Lee who arrived about four.He eventually found a faulty part but had to go off to find a replacement. The nearest plumber's supplier's could not help so it looked as if the planned party would have to be cancelled. But Roger did not give up and eventually located one and brought it along for Lee to fix the fault. This meant that the celebration could proceed after all thanks to their efforts.
Customer in South Yorkshire Posted on 07/10/2019 , work completed 02/10/2019
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Great work!
Customer Service
Quality
Value
Our job involved renewing a very old, and non-standard size sink unit which presented several difficulties, but they coped very well and the result has transformed our utility room. Both Roger and his staff were very friendly and easy to deal with throughout. Definitely recommended!
Peter, Sheffield. Posted on 20/09/2019 , work completed 18/09/2019
Recommended
The trader replied (on 02/10/2019)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Amazing, quick work on the kichen
Customer Service
Quality
Value
Thank you to the team for completing my kitchen. Just 12 days from choosing the kitchen to having it fully completed. The staff were polite, friendly and helpful. Excellent service Thanks again
Fran, South Yorkshire Posted on 28/06/2019 , work completed 28/06/2019
Recommended
The trader replied (on 02/10/2019)
Dear Customer Thank you for your review, we are pleased that you are happy with your kitchen and our service. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Central Heating System - Repaired!
Customer Service
Quality
Value
We asked R.S. Heating to call and see us relating to our central heating system, which had been attended by a company specialising in boiler and central heating annual maintenance. We had experienced a system shut-down. Their plumbers had replaced the main pump but their operatives could not bring our system back into operation after 3 hours, and left. They informed their company that our central heating system had not been installed correctly (in spite of them maintaining the boiler annually for the past 4 years!) and would not proceed until an independent plumber had inspected the system and reported. We contacted R.S. Heating and Matt arrived on 30th April at the time he said he would, checked the system and found that the problem was an air-lock. In one hour he had the 3 radiators upstairs all working and the ones downstairs were starting to heat up. He advised that we leave the boiler running as it may unblock the system. After 2 or 3 days the system was fully working. In summary: Matt from R.S. Heating fixed the problem in an hour where the other 3 plumbers couldn't do it in 2 visits adding up to 5 hours! Fantastic service from R.S. Heating. Many thanks!
Customer in South Yorkshire Posted on 10/05/2019 , work completed 30/04/2019
Recommended
The trader replied (on 13/05/2019)
Dear Customer Thank you for your comments and we are pleased that the issue has now been resolved satisfactorily. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
A thoroughly professional job
Customer Service
Quality
Value
Pleasant and efficient plumbers,tiler and electrician.Work carried out on time and to a very good standard. Problem re needing more tiles resolved and we were kept informed re timescale. Work carried out every day and within the estimated two weeks.
Customer in South Yorkshire Posted on 22/04/2019 , work completed 19/04/2019
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Professional and tidy work.
Customer Service
Quality
Value
Did a very good installation, and the lads were polite and left everything clean and tidy when they left.
A, South Yorkshire Posted on 25/03/2019 , work completed 25/03/2019
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
My review
Customer Service
Quality
Value
Very good.
Peter, South Yorkshire Posted on 01/01/2019 , work completed 01/01/2019
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result . Thank you Roger Unwin
Conversion of 1903 small bathroom to nice new 2018 small bathroom
Customer Service
Quality
Value
The RS Heating team achieved an excellent result in an awkward situation. Our request:- to replace the old bath with the shower over it, the toilet and the wash basin with modern facilities. We did not want to lose the bath and we did not want a wall to be moved to allow more space. Lee, Scott, Darren and other team members worked their way through all the ups and downs of wet rot in floor and ceiling, 20" thick external walls, a rotten wooden lintel and a very confined space. They were always patient, hard working and friendly, with very good attention to detail. They did their best to work steadily through all the unexpected problems found with the property and only had to stay a couple of days longer than planned. In 2017 they fitted the whole house with central heating (13 radiators) and created a wet room out of our other small bathroom and their follow up service has been excellent as well. Their work is not cheap, but it reflects the high quality of design, planning, service and results. This is why we have used them so much.
Customer in South Yorkshire Posted on 21/12/2018 , work completed 21/11/2018
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Long term happy customer
Customer Service
Quality
Value
We've been using RS Heating and Building for over 20 years now, they have done a lot of work for us, all to a very high standard and attention to detail, they are particularly careful to leave the place clean and tidy after work done. The current task was to replace a faulty central heating pump. Things we like about the company: Roger is very friendly, efficient and straightforward, explaining options and making sure that we are happy with work planned. We get a specific time for the work to be done and if something crops up to cause a delay we get a phone call (even if the delay is only about half an hour) so we are never hanging around waiting hopefully for a visit. The staff team are experienced and keen to make a good impression, they work hard to make sure we are completely satisfied.
Customer in Derbyshire Posted on 29/11/2018 , work completed 15/11/2018
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
My central heating boiler was repeatedly losing pressure.
Customer Service
Quality
Value
Having left a phone message at R S Heating, an engineer was with me within a few hours and the problem was solved. I was very impressed by the efficient, friendly service provided and would have no hesitation in recommending this company.
Sunshine Posted on 28/10/2018 , work completed 28/10/2018
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
100% recommended
Customer Service
Quality
Value
Roger and his team were fantastic. The work was faultless and completed to a high standard. From the advisory visit to completion was only 10 days. Friendly and professional.
Fiona Lawson Posted on 26/10/2018 , work completed 26/10/2018
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Great Friendly and On Time and Excellent Work
Customer Service
Quality
Value
We had a boiler and thermostatic valves fitted in the past by them, and recently had some other plumbing work done. Both times they arrived and completed on time, worked cleanly and tidied up before leaving. The tradesmen were friendly and efficient and went the extra mile to see that we were happy with the work. highly recommended.
MARSAM Posted on 25/09/2018 , work completed 25/09/2018
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
A very helpful company and high quality work
Customer Service
Quality
Value
I used RS Heating and Building to sort out a range of issues with my heating - moving and adding radiators and replacing a faulty valve. Though some of the work was tricky, the guys had a can-do, problem-solving attitude. The job was completed quickly, to plan and the place was left very clean (even after plastering). A very trustworthy company.
VanessaP Posted on 08/06/2018 , work completed 08/06/2018
Recommended
The trader replied (on 20/01/2020)
Vanessa Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Timely & Professional
Customer Service
Quality
Value
This was for an installation/replacement of a bathroom extractor fan. Emails were replied to in a timely manner and the correct (newer model) replacement unit sourced. One or two tertiary tricky issues resolved. Would recommend and re-use.
Robbo46 Posted on 17/04/2018 , work completed 17/04/2018
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Fitting and relocation of a new boiler
Customer Service
Quality
Value
Excellent job carried out by Roger and his team. It was a job that others had declined due to the potential complexity of it. Excellent workmanship, friendly, professional and nothing was too much trouble. Very tidy and respectful team. Roger also moved his work schedule around to fit us in ASAP as we had no heating or hot water during a very cold spell in Jan. I have very high expectations, and was absolutely delighted with the Job. Would highly recommend!! Scott 31/01/2018
Scott Kent Posted on 31/01/2018 , work completed 31/01/2018
Recommended
The trader replied (on 20/01/2020)
Mr Kent Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Very Professional!
Customer Service
Quality
Value
We had our new radiators installed on what was the coldest 2 days of the year. Everything went to plan and they made sure we had heating and hot water at the end of the first day which was very much appreciated. A great job. Very professional!
Chris Stead Posted on 02/12/2017 , work completed 02/12/2017
Recommended
The trader replied (on 05/12/2017)
Dear Mrs Stead I would like to thank you for your kind words and I am pleased that you are satisfied with our service. I would also like to take this opportunity to offer my appreciation to all the customers who have taken the trouble to write the much valued references below. Thank you Roger
NEW BOILER
Customer Service
Quality
Value
Roger and his team are very knowledgeable and provided a very good, efficient service for us when our boiler broke down. The workforce were very good, professional and tidy. Roger discussed the problems and possible solutions with us beforehand and explained the quote that we were given. He was also available to check that the work was done to the correct standards.
Dave Holland Posted on 22/11/2017 , work completed 22/11/2017
Recommended
The trader replied (on 20/01/2020)
Mr Holland Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Couldn't ask for better... Very professional & thoroughly recommended
Customer Service
Quality
Value
Roger’s Team did wonders to provide me with a new, no-frills and ‘Safe’ Bathroom. At Roger’s visit, my thoughts on what I wanted were listened to, instant advice offered and a pleasantly surprising Quote presented to me, in person, 1.5 days later. The work was estimated to begin within the following fortnight, but started miraculously just 2 DAYS after I had immediately and happily accepted the quote. All the materials and fixtures were sourced and obtained with breath-taking expediency and the workers arrived promptly as was promised. It was achieved over the next 3 working days. The disruption to the Household was limited, the Team was friendly, knowledgeable and exceedingly Professional. I was delighted with the outcome, but dreadfully embarrassed by the state I had allowed the Bathroom to get into. No more of THAT… because Roger’s Blitzkrieg has given me a facility that deserves more care and attention in future. I cannot help but smile each time I go in and witness the sparkling transformation. NOTE: My end Cost was 1/4 of what others would have charged me, which included work & materials that were totally unnecessary. RSH&B Co., complied with my request, did only what was necessary - and were happy to do so. I've used them a second time, for a very simple non-emergency job of a replacement Shower in. The installation was done in about 90 mins or less. Impossible for ME, easy for the Professionals, and that's what RSHB really are !!
Happy Bather Posted on 08/11/2017 , work completed 08/11/2017
Recommended
The trader replied (on 20/01/2020)
Dear customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
New shower cubicle
Customer Service
Quality
Value
Once again another excellent job by thoroughly nice blokes. Professional, efficient, cleaned up after job done. This wasn't the first time we have used them and it won't be the last!
David, South Yorkshire Posted on 23/10/2017 , work completed 23/10/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Prompt and professional
Customer Service
Quality
Value
Safety a priority, very prompt service.
Julie, South Yorkshire Posted on 17/10/2017 , work completed 17/10/2017
Recommended
The trader replied (on 20/01/2020)
Julie Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Not quite to spec
Customer Service
Quality
Value
We had a wetroom fitted in November 2016. I would recommend the workmanship to anyone, but communication about the job was poor. We went away for a few days when the work started and as I was walking out of the door, Roger announced a change to the job. On our return, I found a bill for an extra cost, even though we had been given a quotation. We also found that R S Heating had ordered the wrong shower tray - not the one on the plan I drew, and attached to the quote - and Roger wanted us to pay the cost of replacing it. The discussions about price were not a pleasant experience. In hindsight, our absence (which we discussed in advance) contributed to communication problems and I suspect wetrooms aren't R S Heating's speciality. However, my advice is, if you use any trader, get the specification right, get a quotation, if it's a big job, check the work at important stages, and don't let yourself be pressured into changes that you will have to pay for.
Fletch Posted on 15/10/2017 , work completed 15/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/10/2017)
On receiving the posting from “Fletch” my first reaction was one of utter incredulity. I would first like to thank “Fletch” for his complementing our workmanship but strongly contest the lack of communication on our part. I was on site every day and ensured the customer was kept informed to all aspects. When the customer was away calls were made to the mobile and messages left but were often unanswered.I agree that the conversations were often not pleasant and one occasion I was abruptly shown the door!A full, three page specification was presented prior to order, detailing what was included including the suggested altered shower tray size.Subsequent alterations were all promptly confirmed in writing.Numerous problems and extra work required were encountered that were not included in our quotation.These were presented to the customer and fully explained, however in name of Goodwill,non were charged for and indeed on completion of the work (Satisfaction note signed)a further discount was given. Considerable letter writing was involved instead of personal discussions on the customer’s insistence. The work was completed on 23.01.17, the invoice was paid in full and all building regulations certification submitted.I have been running a successful heating and plumbing business since 1971 and have become extremely pragmatic when dealing with problems but suddenly being presented with a negative posting, nearly a year after work commenced 16.11.16 would make anyone incredulous.
Professional and Excellent Service
Customer Service
Quality
Value
The professional approach shown by Roger and all of the staff from RS Heating was exemplary from start to finish. They took on the tough challenge of replacing and relocating an old boiler from a garage to an existing kitchen and you wouldn't know they had been here. We are nice and warm now too.
martinvictorevans Posted on 13/09/2017 , work completed 13/09/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
My Review
Customer Service
Quality
Value
Efficient, friendly service at reasonable cost
Analisa Smith Posted on 08/09/2017 , work completed 08/09/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Total Satisfaction
Customer Service
Quality
Value
When we decided to change our bath for a walk in shower, we contacted the above team, who last week provided us with a group of professional, prompt and friendly workers. The work was carried out very efficiently and they also provided help with items we had overlooked I.E more efficient lighting and an extractor fan. We are totally satisfied and will contact RS again should we need further work.#
Colin, South Yorkshire Posted on 04/09/2017 , work completed 04/09/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Friendly, efficient and high quality workmanship
Customer Service
Quality
Value
I first contacted RS Heating when my old boiler broke down in December. The team arrived promptly and got it going again without any pressure to replace. When it failed again I had no hesitation in trusting their recommendation to replace and was impressed with the way Roger explained the various options to me and helped me decide what would be my best option. The team installed a Valiant boiler and went out of their way to minimise disruption to the fixtures and fittings in the kitchen (where the boiler was installed). During the installation there was some accidental water damage but the firm have been exemplary in their response and have repaired the decor to a high standard with no fuss or hassle. It is easy for a firm to provide good customer service when everything is straightforward but particularly impressive when those professional standards are maintained when problems are encountered. Without exception all the team members are friendly, courteous, hard working and knowledgeable. I would have no hesitation in recommending the team and will certainly be using the company in the future. Thank you.
Marie Smith Posted on 23/06/2017 , work completed 23/06/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Prompt and professional
Customer Service
Quality
Value
From my first on-site meeting requesting quote for installation of new shower unit, and follow-up meetings. I found the process most professional, positive and informative. Operators employed by R.S. Heating were efficient and pleasant. I have been extremely satisfied with the installation of my new shower and care taken on my premises. I would certainly use again and recommend this company.
Patricia, South Yorkshire Posted on 09/06/2017 , work completed 09/06/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Speedy, professional job.
Customer Service
Quality
Value
R.S.Heating installed a Worcester-Bosch boiler and new radiators in one week from the initial phone call:comprehensive advice provided by Roger,the boss,quotation and completion of a high standard of work by two very competent,friendly engineers. I would have liked a more detailed quotation,but we were in a hurry and we trusted Roger's assessment. We were particularly impressed by the minimum disruption to our decoration and domestic routine,leaving the work areas clean and tidy during 3 days of continuous work. Finally,Roger sorted the necessary Guarantees and Certificates promptly. Good job!
Anonymous Posted on 07/05/2017 , work completed 07/05/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
New Boiler fitted
Customer Service
Quality
Value
R S Heating installed a new Vaillant boiler for us. Everyone was really friendly and helpful. From the chat, showing us which boiler would best suit our needs, to the fitting, which was prompt and hassle free. I would recommend this company. They left us snug and warm. I will definitely be using them again.
Chrissy Posted on 25/04/2017 , work completed 25/04/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Excellent work and friendly service
Customer Service
Quality
Value
RS did a big bathroom conversion job for us, and we were delighted with both the outcome and the experience. Roger, the boss, was on hand throughout the planning stage with professional advice which helped us to sort out what we wanted and how to get it. The work was carried out to a very high standard by friendly and helpful professionals, who turned up when expected and came every day until the job was done. Every stage of the process was discussed with us, the site was left clean and tidy, and at the end of the day Roger came round to inspect what had been done. We were very pleased with both the work and the service, and would recommend RS without hesitation.
John Baxendale Posted on 22/04/2017 , work completed 22/04/2017
Recommended
The trader replied (on 20/01/2020)
Dear Customer Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Professional Plumbing and Building Company
Customer Service
Quality
Value
Engaged to undertake the replacement of a central heating boiler with a combi boiler, together with resisting radiators and building works including joinery (bookcase manufacture and replacement bespoke porch cupboards) and installing a new electric ring main and testing the electricity supply. Other works included tiling and resolving damp penetration. The services were provided in a short time frame to ensure no holdup in decorations and carpet fitting etc. The management of the contract was both personal (by Roger Unwin) and delivered in a professional manner with clear costing and timing documentation. Trades personal were extremely proficient and well qualified, delivering an excellent and friendly service, working well together as a team to ensure time frames were met. In all the service was first class and the company is highly recommended.
DJS Sheffield Posted on 04/03/2017 , work completed 04/03/2017
Recommended
Excellent service
Customer Service
Quality
Value
R S Heating gave us a very clear quote, and Roger came to explain it all to us. The work was carried out to replace a wrongly installed boiler by another company and the process was explained clearly so we felt we really understood the work that they would be doing. The work was carried out cleanly and efficiently, on time and exactly to budget. A minor issue we noticed later was resolved immediately and without fuss or quibble. The customer service is excellent and we would not hesitate to engage them again.
Anna0112 Posted on 23/02/2017 , work completed 23/02/2017
Recommended
Fantastic service
Customer Service
Quality
Value
We have dealt with R S Heating for over 13 years and have never had a problem The customer service is excellent. The staff and engineers are friendly, courteous and helpful. We would highly recommend RS Heating.
Judy, South Yorkshire Posted on 07/02/2017 , work completed 07/02/2017
Recommended
Good job
Customer Service
Quality
Value
Good job at reasonable cost done by efficient and pleasant engineers.
Gillian, South Yorkshire Posted on 04/02/2017 , work completed 04/02/2017
Recommended
Prompt service
Customer Service
Quality
Value
A fast service with competent and friendly employees who left the site clean and tidy.
Chris, South Yorkshire Posted on 19/12/2016 , work completed 19/12/2016
Recommended
Excellent job!
Customer Service
Quality
Value
The quote was comprehensive and detailed, and the work was done expertly, including coming back the following morning to finish. Thanks! P.S. They set up the system for heat and hot water on 15/12/16 even though they weren't finished installation.
Orla, South Yorkshire Posted on 15/12/2016 , work completed 15/12/2016
Recommended
Prompt and professional.
Customer Service
Quality
Value
Highly recommended for fast, friendly and efficient service. Will use them again.
Christopher, South Yorkshire Posted on 23/11/2016 , work completed 23/11/2016
Recommended
Prompt and efficient
Customer Service
Quality
Value
Prompt, efficient and pleasant to deal with. They also cleared up well afterwards. I would certainly use them again.
Dorothy, Derbyshire Posted on 08/11/2016 , work completed 08/11/2016
Recommended
Fast and efficient response.
Customer Service
Quality
Value
Thursday 10.30pm, just had a bath, came down to find water gushing from the central heating boiler. Turned main stop tap off. Following day was told that the repair company retained by Domestic General could not get to us until Monday, despite the fact that we had no water at all. Phoned R S Heating, and on hearing our situation were with us within an hour. They managed to restore cold water to taps and central heating.
Michael, South Yorkshire Posted on 04/11/2016 , work completed 04/11/2016
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Friendly professionals
Customer Service
Quality
Value
Most impressed by the friendly and professional attitude of all RS's employees. They dealt well with the inevitable hiccups of remodelling an en-suite and produced a first class job. Would use again without hesitation.
Graham, South Yorkshire Posted on 04/11/2016 , work completed 04/11/2016
Recommended
R.S Heating , did not solve my problem, cost £1300
Customer Service
Quality
Value
Had a leaky shower enclosure. Used them because of which? And cost me over £1300. Still had a leak from door bottom, they returned on numerous occasions and failed to resolve it. Mr. Unwin suggested I use dye to find leaks route which I did. However after over 1 year of this fiasco he refused to do any further work , blaming the door I had bought! He offered to supply and fit a door he would supply. I did not want to spend any more money with RS, eventually another local supplier came and rectified the problem first time of asking. I am going to complain to the APHC. Maybe I was unlucky but - bad job, bad service, problem not solved and £1300 to add insult to injury.
garyspeck Posted on 06/09/2016 , work completed 06/09/2016
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/09/2016)
The work installed 12.02.15 involved removing a leaking shower tray and door, repairing the damaged floor and fitting the customers own shower tray / door. To tiling, using the customers own materials, the bottom 2 No. courses of tiles and vertically 2 No. courses wide the original door position. The quote dated 19.11.14, clearly states that no responsibility can be accepted for the customers own materials. The installation was deemed satisfactory and invoiced 20.02.16. On 23.02.15 we attended to a small leak on the right hand side of the shower tray. On 27.02.15 we re-called to reports of a small leak, all appeared satisfactory. A year later on 09.03.16 we re-called and spent considerable time re-sealing the cubicle. On 31.06.16 we re-called to find that the customer had used dye to trace the leak and applied silicone themselves. We then reluctantly informed the customer that the shower door/frame, which had been supplied to us could be at fault and that we could do no more with that equipment We would be willing to fit new, purchased through a recognised Plumbers Merchant. We appeared to part on amicable and understanding terms. The invoice price was £1074.00, inc. vat. and paid on 12.03.15. In conclusion, I am pleased that Mr Speck found a plumber who has solved the problem. Our team are all concerned that this has occurred would sincerely like to know the remedy. Fortunately for us, this is a very rare event as we regularly fit a variety of cubicles with no concerns. We feel that we fitted, what was offered to us, in a professional, accepted practice manner and since made every effort, on numerous visits to rectify the problem before, reluctantly, reaching the conclusion that the door / frame was at fault. We has since issued a letter of apologies for the inconvenience caused.
Excellent service
Customer Service
Quality
Value
The service from RS Heating and Building was excellent from start to finish. Their quote was very competitive. All the work was completed to a high standard. We are very pleased with the results and will definitely use them again.
Elizabeth Posted on 22/08/2016 , work completed 22/08/2016
Recommended
Excellent installation
Customer Service
Quality
Value
Excellent & efficient installation of a new Worcester combi boiler.
Peter, South Yorkshire Posted on 01/07/2016 , work completed 01/07/2016
Recommended
Excellent
Customer Service
Quality
Value
R S Heating is an excellent company. They are totally reliable, efficient and very trustworthy. They turn up on time, do an excellent job and are very friendly - what more could you possibly want. I thoroughly recommend them. Thank you R S Heating.
Maggie Posted on 04/05/2016 , work completed 04/05/2016
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
Satisfied customer
Customer Service
Quality
Value
R.S. Heating & Building Co. have done work for me at my previous address and since moving I have asked them to do jobs here. I am particularly happy about the trouble taken to fit a sink unit into an area where there wasn't one previously. They also replaced a toilet, and also a filling loop to the central heating boiler, both very satisfactorily.
Anne, South Yorkshire Posted on 21/04/2016 , work completed 21/04/2016
Recommended
Professional & well executed
Customer Service
Quality
Value
We were impressed with the service provided by R S Heating and Building from the initial survey through to the completion of the work. The team carrying out the task were a pleasure to have in the house, and minimised disruption. Any explanations we required were answered promptly. A couple of problems arose during the work and these were dealt with promptly to our satisfaction.
Which? Trusted Traders Consumer Posted on 29/03/2016 , work completed 29/03/2016
Recommended
Professional Team
Customer Service
Quality
Value
We had a problem with leaking tiles in a wet room area, together with non functioning underfloor heating. Not the most straightforward job but dealt with swiftly, competently and professionally by Roger Unwin and his team. Whilst we were at it we also had them replace the halogen downlights with LED and fit a new dimmer. Great job, thank you all.
Which? Trusted Traders Consumer Posted on 17/03/2016 , work completed 17/03/2016
Recommended
Friendly.
Customer Service
Quality
Value
After collecting many quotes for a new boiler I went with R S Heating as they were friendly, caring and hardworking form the moment they came to the very end each member of the team was brilliant.
Laura, South Yorkshire Posted on 02/11/2015 , work completed 02/11/2015
Recommended
Prompt, professional job. 5 Stars.
Customer Service
Quality
Value
Fantastic response to our urgent request for a new boiler, when or old one "give up the ghost". Mr Unwin came quickly, was easily understandable in his options & arranged an urgent appointment for the fitting. His engineers did a great job & cleaned up well afterwards. A big thank you!!!
Grace, South Yorkshire Posted on 14/09/2015 , work completed 14/09/2015
Recommended
The trader replied (on 20/01/2020)
Thank you for your review we are pleased that we could help and you are happy with the end result. We would like to take this opportunity to express our heart felt thanks to all our customers who have taken the trouble to post an opinion. It is these messages that not only keep us in business but on our toes to maintain the standard that is expected. Thank you Roger Unwin
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