Professional and nice
RSJ Security Services upgraded our existing house intruder alarm system. Their advise on the best solution was good and their estimate accurate. In the end, some components did not need to be replaced and we were not charged for those. Steve was effective, professional and courteous in all communication as well as when he was working in our house.
Customer in Greater London
Posted on 24/08/2024
, work completed 16/08/2024
Recommended
Very efficient installation
From the first visit to estimate costs/problems of installation,you could tell that Steve Slade knew his business,and the quotation following was full of comprehensive information,matching what Steve had explained. The quotation costs were reasonable and installation took place a short while later. Time taken was only a few hours and then we received a full explanation of how the Alarm System worked plus written instructions. We could not have asked for a better job done-overall extremely satisfied.
Customer in Greater London
Posted on 10/05/2024
, work completed 10/05/2024
Recommended
Superb, family run alarm company.
We have used RSJ again after our move and as before, the service and knowledge has been brilliant. Steve fitted us a very simple but comprehensive system. We have had no issues. Only once it needed resetting and Steve was straight away on the other end of the phone to help me reset it with easy and clear instructions. Such a different experience from dealing with a huge call centre as we did pre RSJ. I would have absolutely no hesitation in recommending this brilliant family run business.
Customer in Berkshire
Posted on 03/10/2023
, work completed 08/09/2023
Recommended
RSJ Security Systems Ltd
Contacted RSJ Security Systems for a quotation to install a new intruder alarm and was very pleased with the quotation and accepted. Steve attended the property and installed the system and was very polite and clean in all respects. Steve explained the operations of the system very clearly and left the premises with the alarm fully operational and up until now, we have not experienced any problems, not like the previous ADT system that we had installed, where we had encountered endless problems with the system, where you could not arm, as it would alarm cause endless problems. We had to change our wifi router and Steve attended to ensure that the system was fully operational We highly recommend RSJ Security Systems Ltd, if you are thinking of installing or upgrading your intruder alarm system
Customer in Surrey
Posted on 29/09/2023
, work completed 01/06/2023
Recommended
Fitting of house alarm system
First rate installation carried out by Steve. Very helpful and efficient. Sorted out a couple of minor problems, both with a further visit and over the phone. Went the extra mile to install an additional piece of kit that I supplied at no extra cost. Kept in touch to make sure all was well after the installation.
Customer in Surrey
Posted on 03/11/2022
, work completed 21/10/2022
Recommended
A First Class Installation
RSJ Security Systems (Steve, Brandon and Gary) advised and fitted a six camera CCTV system covering my house, garage and garden. My wife and I could not be more pleased. The installation process was neat, tidy and highly efficient and the CCTV picture quality and area coverage is excellent. Most important, however, was the time and effort taken by Steve to explain the system and show us, step by step, how to access and view the App. We have a first class product and I have no hesitation in recommending this first class team.
David in Greater London
Posted on 17/05/2022
, work completed 05/05/2022
Recommended
Fabulous.
RSJ have been looking after our home alarm for years and that of our neighbour too. The team are very professional and always have a solution to any problems. Steve especially is calm and totally unflappable, unlike me. The prices are very reasonable and the service is always outstanding. As a sign of the times, we needed CCTV installing and Steve and Brandon came over to fit the system. They guided us through the type of cameras and the set up and where to put them. The installation was quick and very efficient. Every question was answered and they took time to show us how the system worked. We also know that the team are at the end of the phone if we have any issues. Cannot praise them enough.
Customer in Greater London
Posted on 04/04/2022
, work completed 04/04/2022
Recommended
Excellent care
We recently moved into a new house that had a system in place. When we called asking for a quote, Steve came around to give us a thorough no-obligation quote and never hassled us after providing us with a very competitive quotation as we took our time to review options. Once we decided to proceed with RSJ Security Systems, they were flexible with our diaries and got our system installed (having tidily removed the old system we had inherited). They left the place fairly tidy and were happy to answer my questions even after they had left.
Customer in Greater London
Posted on 22/10/2021
, work completed 15/10/2021
Recommended
Efficient CCTV installation
I am very pleased with the CCTV installation at my property by RSJ Security Systems Ltd. Steve responded promptly to my request for an initial site survey, providing helpful advice and information about the system. The installation itself by Steve and Brandon was very professional and well-organised throughout. They are an efficient team, knowledgeable about the equipment and maintained good communication.
Customer in Greater London
Posted on 21/06/2021
, work completed 14/05/2021
Recommended
Reinstate Security System
We had an old security system which needed to be reinstated. Steve gave very sensible advice about updating it, whilst retaining the wiring and adding elements to make the property secure. Everything was carefully checked and efficiently installed. Steve took time taken to show how the system works, including on smartphone. Very helpful and polite throughout. Ongoing vfm service available. No hesitation in recommending.
Customer in Surrey
Posted on 18/12/2020
, work completed 16/12/2020
Recommended
Replacement of the Dinosaur
We needed to replace our original 1987 alarm system with something up to date and efficient. The service and advice we received from RSJ were outstanding. Excellent communication between us all meant the job was exactly what we wanted. Many options offered. Also agreed on an annual maintenance package for peace of mind.
Customer in Greater London
Posted on 26/10/2020
, work completed 22/10/2020
Recommended
RSJ Alarms - Prompt and professional
Steve and Brandon installed a wired domestic alarm system with the latest smart technology. They were competitively priced and very knowledgeable. The install was clean and tidy with everything up and running quickly. I would definitely recommend RSJ Security Systems Limited.
Customer from Surrey
Posted on 13/03/2020
, work completed 17/02/2020
Recommended
Highly recommended!
Ended up using this company after obtaining four other quotes. So glad I did as the service I received from them was second to none, right from the initial site survey, until they drove off with the installation successfully/neatly completed.
Customer in Surrey
Posted on 12/01/2020
, work completed 12/12/2019
Recommended
Expertly done
Steve and team installed an alarm & renewed some old CCTV with latest technology. They were competitively priced & very knowledgeable. The install was clean & tidy with everything up and running quickly. An issue with faulty equipment was quickly solved. Wouldn't hesitate to recommend.
Alfredo, London
Posted on 23/05/2019
, work completed 23/05/2019
Recommended
Reliable, totally trustworthy, very hardworking
Back in October 2018, I went onto the Which Trusted trader website to find a new security company who installs CCTV systems. Steve, Ron, and Brandon visited my property to quote for 5 dome cameras plus monitor and new NVR box. The new system is absolutely great. I did have a previous system which had so many faults fitted by a different company, I then decided to change to RSJ Security. I cannot fault their quality of work, customer services is excellent if you need to chat to them about any concerns Ron, Steve, and Brandon are a great team to have, they will explain everything to you in layman's terms. Most important the costs are very reasonable indeed. I definitely recommend RSJ Security Systems Limited.
Howard
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Home Security System
Over two visits we have had a wireless intruder alarm and CCTV system installed by RSJ. The products are top quality, and the installation and set-up was carried out without any issues by highly knowledgeable technicians who explained all the options before carrying out the work. A perfect solution for our home security. Highly recommended.
Customer in Surrey
Posted on 28/11/2018
, work completed 27/11/2018
Recommended
Fantastic company
Steve and his team work really hard to offer the best service. They are always professional and courteous and most of all trustworthy. We have used his company for over 20 years and they have never let us down.
The Swiss Watch Co
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Excellent service
Great products and lovely guys coming to install it all. Would highly recommend this company to everyone
Katie
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
My review
Technically expert, efficient and tidy installation, good customer training in its use.
Martin, Surrey
Posted on 11/05/2018
, work completed 11/05/2018
Recommended
Great install and explanation of the system
RSJ provided a complete end to end service from initial investigation to system installation. The survey was thorough and RSJ offered multiple alternatives and explained the pros and cons of each choice. They were very timely with their quotation, which was clear and complete. The install happened on the planned day. The two installers were clean, tidy, efficient and very helpful. They explained all the features and answered all my questions. They also left me their mobile so I could contact them with if I had a problem. I will be using them for the on-going maintenance.
Neal Sullivan
Posted on 26/01/2018
, work completed 26/01/2018
Recommended
Excellent service
Very happy with the service and efficiency. Would highly recommend without hesitation.
Rosemary
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
A first class installation from a great team, thank you
I have trusted the security both for my business and home to RSJ Security for many years now and I still receive a first class and prompt service that is great value for money. Combine this with a responsive and knowledgeable aftercare service and you have the complete package in RSJ, thanks again for the new camera system, a great job !!
Hullabaloo Networks
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Excellent Work and Service
RSJ provided excellent service throughtout! They were even able to install a wired system where's others said it was not possible!
Chaitanya
Posted on 13/01/2017
, work completed 13/01/2017
Recommended
Great service
RSJ Securities installed an alarm and CCTV for us. The whole team were very professional from start to finish. We would not hesitate to use RSJ again.
Which? Trusted Traders Consumer
Posted on 16/11/2016
, work completed 16/11/2016
Recommended
Great job
We used this company to install a cctv system. They were always professional, polite and helpful. They made a really good job of hiding the wiring where possible and explained the system well. The price was good and we would definitely recommend them.
Deborah
Posted on 02/11/2016
, work completed 02/11/2016
Recommended
Excellent job
From the initial estimate to the installation of my alarm and very professional. I will definitely be recommending them to friends and family.
Kelly, Surrey
Posted on 14/10/2016
, work completed 14/10/2016
Recommended
Excellent service
I have used RSJ Security Systems Ltd for about 8yrs. They are always friendly & willing to offer advice. They have provided an excellent professional service and I would not hesitate to recommend them.
Helen, Surrey
Posted on 20/09/2016
, work completed 20/09/2016
Recommended
Wonderful family company
I have been dealing with RSJ for 10 years when I moved to a house with their appliances in operation. I couldn't praise them highly enough. They are friendly, efficient and courteous. Also reasonable, when I recommend them the people who use them are very pleased.
Alison, London
Posted on 20/09/2016
, work completed 20/09/2016
Recommended
Prompt and professional
The engineers are friendly and the job is done efficiently.
Happy Customer
Posted on 31/08/2016
, work completed 31/08/2016
Recommended
Prompt and professional
We installed CCTV. Their job was neat and tidy. They explained everything very clearly and easy to use.
Shaun, Surrey
Posted on 25/08/2016
, work completed 25/08/2016
Recommended
Good job
Reliable, very friendly & professional team.
Pellal, Surrey
Posted on 10/07/2016
, work completed 10/07/2016
Recommended
Fantastic
Really excellent service, very helpful and would thoroughly recommend.
Antonia, London
Posted on 13/05/2016
, work completed 13/05/2016
Recommended
My Review
R S J installed our system in 2001. They have maintained it and upgraded it ever since. they are reliable and we have every confidence in them.
Colin, Surrey
Posted on 21/10/2015
, work completed 21/10/2015
Recommended
Highly recommend!
Professional service from start to finish. very polite and tidy. Reliable and could not be more pleased
Keith, Surrey
Posted on 28/08/2015
, work completed 28/08/2015
Recommended
Brilliant job
Very professional team, excellent workmanship at very competitive prices. Very friendly with utmost respect for your home whilst working. Excellent job, very clean and tidy and excellent after care service.
Tris, London
Posted on 23/06/2015
, work completed 23/06/2015
Recommended
Alarm fitted
Ron and his son came to fit an alarm system in my home. Happy with the work.
Which? Trusted Traders Consumer
Posted on 01/02/2015
, work completed 01/02/2015
Recommended
Alarm installation
They installed an alarm in my property. There was a slight problem but they came back to fix this right away.
Which? Trusted Traders Consumer
Posted on 01/07/2014
, work completed 01/07/2014
Recommended
Happy to recommend
I used R S J for an alarm installation. Work completed on time and within budget.
Which? Trusted Traders Consumer
Posted on 01/04/2014
, work completed 01/04/2014
Recommended