Endorsed by Which?

R & S Plumbing & Gas Services Ltd

5.0

73 Reviews

About

Welcome to R&S Plumbing Services

R & S Plumbing & Gas Services is a Cheltenham based plumbing company. We cover all of Gloucestershire and travel further afield when requested. We pride ourselves in offering high quality plumbing, with reliable service at a fair price.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
  • More Services

    • general plumbing and heating
    • no job too small

Customer reviews

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5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Would definitely use again
Customer Service
Quality
Value
Russell has done a nice professional job of installing downstairs toilet. Clean and tidy worker and cheerful disposition . I thought he was reasonably priced and he kept me informed of additional parts that required purchasing, also did not charge for time spent acquiring said parts. Very pleased with the work Lin Gardner
Linda Posted on 01/09/2016 , work completed 01/09/2016
Fantastic Job!
Customer Service
Quality
Value
This is the second time we have used Russell to fix pluming issues. This time Russell fitted new taps, waste and fittings for the downstairs loo. I have to say I'm very hard to please, however Russell managed this with bells on. He arrived early, did a fantastic job, which included making parts for the waste as the original parts were not good enough, and left the house looking shinny (the new taps and waste shinning away) and clean. I cannot recommend him highly enough.
Suzanne Posted on 11/05/2017 , work completed 11/05/2017
Having confidence that the work is properly completed
Customer Service
Quality
Value
For the second year I have used this company to service my gas boiler and heating system. The second year because the first year the work was completed in a very professional way and I feel that I can always call should anything go wrong knowing it would be put right. This engineer know his stuff and can put right anything in a heating system to my experience at the right price.
Customer in Gloucestershire Posted on 30/12/2018 , work completed 29/11/2018
Professional, punctual and very helpful.
Customer Service
Quality
Value
After reading the Which? local reviews I gave Russell call to explain that the thermostat to my boiler system had failed. Although Russell was fully booked for the next few weeks he gave me some advice on who could help to rectify the issue. However, as the conversation progressed Russell mentioned that he could pop over the following evening to take a look if it wasn't an emergency. Needless to say, the following evening Russell turned up and within an hour had the thermostat changed, tested and provided guidance on how to program the thermostat controller.
Customer in Gloucestershire Posted on 11/11/2019 , work completed 07/11/2019
Excellent
Customer Service
Quality
Value
Our cold water tank sprang a leak just before New Years Eve leaving us with no water in the house. At a time when no one else responded to calls or was willing to come out, Russell found a replacement tank (no easy task at that time of year) and came out to fix it for us. Highly professional and going above and beyond what any other plumber in Cheltenham was willing to do I would highly recommend him.
Customer in Gloucestershire Posted on 05/01/2022 , work completed 31/12/2021
Which? Local Review
Customer Service
Quality
Value
Very good response, quick, punctual, competitive pricing and fitted my new central heating system quickly and was able to do extra jobs for little increase in price
drderbyshire Posted on 01/11/2011 , work completed 01/11/2011
Which? Local Review
Customer Service
Quality
Value
Russell helped to repair some leaking toilet cisterns. He dealt with the job promptly and professionally with minimum disruption to the rooms involved. I consider his service to be good value and I would certainly use him again.
BazM Posted on 28/09/2015 , work completed 28/09/2015
Thorough, competent and friendly.
Customer Service
Quality
Value
Text me to tell me he was going to be a few minutes late. He was literally only 5 minutes late. A very professional start. Was clean & tidy all day looking after my carpets when going upstairs. Job took 9 hours (complete radiator change). He was happy the entire time. Excellent job. Very happy.
Kim, Gloucestershire Posted on 09/02/2016 , work completed 09/02/2016
Excellent service
Customer Service
Quality
Value
We have used Mr Russell Hickson more than one occasion and found him to be most obliging, efficient and an extremely clean worker. We have been extremely pleased with all aspects of work He has undertaken. To be highly recommended.
Richard, Gloucestershire Posted on 18/01/2016 , work completed 18/01/2016
Above & beyond service.
Customer Service
Quality
Value
Russell was brilliant-helpful, professional & friendly. He went above & beyond to fix our problem. We would definitely recommend him & would use him again without hesitation. We were so pleased with the service we received-he's a real find & does a fantastic job. An absolute star!
Rachel Connor Posted on 11/04/2016 , work completed 11/04/2016