Rapid Repair Drain Care Ltd

We have dealt with Simon at Rapid Drains now for a couple of years. He has always been professional and gives 100% to the job, Simon is knowledgeable in his field of work and always manages to resolve our issues from blocked and collapsed drains to blocked toilets. There is no messing around when it comes to his work, he always completes the job to a high standard, the communication is great and he always gets back to you if he is busy. So glad we decided to use Simon on our site.

We had a problem with a drain blockage at my elderly fathers house. I rang on a Sunday afternoon expecting to leave a message but got straight through to Simon the owner. He arrived the following morning cleared the blockage and inspected the drain with a camera. He identified a couple of problems including a bodged repair by the insurance company a number of years ago. At all stages Simon was helpful and friendly, he carried out the work in a safe and professional manner and provided lots of photographs covering before and after repair. He completed the job a couple of days later sending another team to replace the bodged gully, again very pleasant and helpful people and lots of photographs. We knew exactly when he was due to turn up, everything was sent through via email so the job is very well documented. An extremely courteous and respectful team of people, they worked around dads needs and left me with a feeling of a job well done and lots of evidence to show dad. A real contrast my previous experience with the insurance company.

Had problem with a blocked drain, contacted Rapid Repair Drain Care as a Which Trusted Trader, visit arranged in 2/3 days. Work completed satisfactorily within the hour, everything explained as to what had been done including camera evidence of some future remedial work to consider plus quote. Simon was very knowledgeable and explained everything fully. Would recommend.

Rapid Repair Drain Care was recommended to us and he didn’t disappoint. Great service, friendly and very informative about what he was doing and what the issues were. One of issues isn’t within our boundary and he recommended we contact Yorkshire Water. He also provided the contact details. He’s pinpointed the other issue on our property and we will look at having that work completed by them in the near future. They provided a very professional service at a competitive price, he even knocked the second hour off even though he had gone in to that hour. Highly recommended.

They came to my property and fixed a problem that my housing association had sent numerous people to fix. It was not repaired and I was given excuses but Rapid Repair Drain Care fixed this issue in minimal time and I've had no problems since, cheers.

We discovered a blocked drain on friday morning and searched the web for solutions. Well known names were not able to help before monday at the earliest. I remembered my local advertiser magazine and found Rapid Repaid Drain Care listed. I was impressed to see the Which logo and duly gave them a call. I immediately spoke to Simon who said he would call after lunch. I simply needed to send him my contact details, which I did. He said he would send me a message when he was setting off. I got the message just after lunch with an estimated time of 26 minutes to arrival, complete with a tracking link. I hate waiting for contractors so this was fabulous. To be entirely fair he was 28 minutes!! But my house is tricky to find! He immediately pointed out that because it was a shared drain Yorkshire Water would clear it for free and that he'd leave if that was what I wanted. Such honesty - Simon cleared the drain quickly, which is what I'd asked for and was happy to pay for, but he then proceeded to examine my drain and explain what I should do next, including providing contact details for Yorkshire Water. Speed, honesty and professional - awesome. And I couldn't believe the price - surely that isn't enough for what you did Simon!! Details and photos of my drain emailed to me along with paid invoice before I'd managed my first cup of tea and before he'd left the premises. Couldn't be improved. Simon completely exceeded expectations.

We rang Simon in the afternoon regarding our drain blockage. He put himself out to arrange to visit after all of his day's other work. Arriving after 7p.m., (we were relieved to see him) with a smile on his face he promptly got to work with his camera and jet water spray. After identifying the problem it was resolved and explained in a very competent manner and we were left with a recommendation of future remedial work. We would not hesitate to recommend Simon to others requiring urgent repairs to drains or similar.

Found Simon online and so glad we did, he cleared our blocked drain within 30 minutes, he was professional and efficient at all times and explained exactly what he was doing. Would highly recommend.

Contacted Simon, who said when he could come, what he would do, and the basic cost. Did exactly what he said, when he said and more, very efficiently and professionally. Couldn't expect more.. Well done.

Simon carried out the cleaning of the blocked kitchen drain. Maximum time 30 minutes. He said he would be with us in 20 minutes and he was. Most unusual but very welcomed. After he had cleared the drain he used CCTV to check his work and found a cracked drain and provided the phone number to the water company. Simon said because the drain was shared, with a neighbour, there should be no cost to us. In this day & age a brilliant service.