Rapid Repair Drain Care Ltd

From the first point of contact in the morning to completion of work in the afternoon the service and professionalism I received from Rapid repair drain care was excellent. Simon communicated well, giving me an immediate estimate of costs, let me know exactly when he would be arriving and carrying out the necessary work in a very competent way. I could not have wished for better service, and all this at a reasonable cost.

After having other drain companies out - and they couldn't sort our bath that wouldn't drain - I was worried this would be a big, expensive job. Rapid Repair spotted the block must be at the join of the pipes down the side of the house. So relieved that he got this fixed quickly - and no huge, hidden costs. Much appreciated.

Great service. Thoroughly nice bloke -- reliable, friendly, professional and knowledgeable. He showed up quickly, found the issue quickly, and provided me with a quote before the end of the day. Less than a week later, he was back to fix the issue. Compared to other drain repair services, he's also very reasonably priced. Would definitely recommend.

We called RRDC on a Sunday afternoon because we had a partially-blocked and leaking toilet soil pipe outside the house. Simon gave an initial diagnosis over the phone and quoted for the work. The next day, he arrived on-time and gave a clear explanation of his plan of work. He used a combination of remote-controlled, high-pressure water jets and an underground camera to locate what turned out to be a collapsed section of the pipe. Once the cause had been located, he quoted for the fix and then proceeded to remove the collapsed section and replace it with a fibre+resin section. Throughout the work he showed his working (with video and photos) and explained everything. He even seemed to relish the unexpected problems we encountered. Throughout it all he was friendly, courteous and professional. I'd definitely use him again and recommend him to others.

Simon did a very professional job on a drainage survey for a house we were looking to buy. He was punctual, gave good advice and knew what was needed. The report he provided was comprehensive and he gave informative quotes for further work. I would have no hesitation in using his services in the future.

Quick response after I contacted the firm. Simon phoned to give an ETA to let me know he was on his way. The problem was fixed immediately and at a good price. This is the second time I have used this firm and the work has always been excellent. Simon is very professional, reliable and polite.