Rapid Repair Drain Care Ltd

I called Simon due to a suspected drain leak, explained I was having a floor fitted the following day & he managed to fit me in at the end of his long day, he returned the following day with CCTV cameras. Thankfully nothing major found, just required flushing some ground silt through. Happy to recommend. Thanks again Simon.

I had problems with blocked toilet that won't go away. Tried other services, but they were unable to resolve the problem. Finally we had Rapid Repair Draincare. Simon arrived Friday afternoon. After a quick survey, he was unable to find the source of the problem. Simon promised to return Saturday first thing in the morning with all this gear to survey the drains. Next day, Simon arrived as promised. He did the survey with his camera and soon found the source of the problem and the manhole. With the jet wash, the leaves that blocked the pipes are washed away. Very efficient and professional guy, kept me informed of the problems and solutions. Thanks to Simon, I have a working toilet.

Blocked main drain Saturday morning. Phoned Rapid Repair 10:13, arrived within 2hrs as promised. Simon (owner) embodies the term "competent person" having the knowledge, skill and experience. His confident and cheerful manner is reassuring. He cleared the blockage using a pressure jet and then used a camera to survey his work and the condition of the drain. This was all part of his standard charge unlike other companies who consider such check as an additional service. This was a good move as it identified ingress of tree roots growth through cracks plus some blobs of mortar from the original construction (from the 1920's - cause of recurring problems). Simon offered an additional, charged service to remove the roots. I accepted this very reasonable charge and he used a cutting attachment to remove the roots. He then put considerable effort in to remove the mortar blobs (I wasn't expecting this) making the pipe the clearest it's ever been. Simon quoted for relining the pipe at a future appointment to repair cracks and prevent further ingress of roots to the drain. Observing Simon shows he takes pride in doing good work; a thoroughly good bloke. I've used other companies but none come anywhere near to the standard of Rapid Repair Draincare. PS. He'll show you the camera image - if you've the stomach for full "motion" footage!

Simon is reliable, efficient and effective. He quickly identified and explained the issue, offered a solution and carried out the work needed to a high standard. Reassuringly he explains everything very clearly and without pressuring you in any way. I wholeheartedly recommend him.

Came to appointment, did a thorough inspection and established that the problem (mud welling up through a concrete path) was not caused by faulty drains. Gave advice on pursuing the problem through the insurance company and their contractors.

We went to Simon as a 'Which trusted company' and the company didn't disappoint. Simon came to do a site visit, identified the issue and provided us with a solution very quickly. A quote was received, which was extremely reasonable for the work to be done. He then appointed another team headed by Ric to come out do a site visit as they would excavating the site to fit a drain and soak-away. Ric discussed exactly what was to be done and started the following day arriving on time with his team. They were very professional, extremely hard working especially as they were hand digging a 5 meter trench and pit in temperatures close to 80F. They completed the work ahead of schedule, to a very high standard despite the complexity of what was required and all done by hand due to the fact it was not possible for machinery to access the site. Simon, Ric and the team did a fantastic job. we would definitely employ them again if required and would recommend to friends without hesitation.