Rapid Repair Drain Care Ltd

We went to Simon as a 'Which trusted company' and the company didn't disappoint. Simon came to do a site visit, identified the issue and provided us with a solution very quickly. A quote was received, which was extremely reasonable for the work to be done. He then appointed another team headed by Ric to come out do a site visit as they would excavating the site to fit a drain and soak-away. Ric discussed exactly what was to be done and started the following day arriving on time with his team. They were very professional, extremely hard working especially as they were hand digging a 5 meter trench and pit in temperatures close to 80F. They completed the work ahead of schedule, to a very high standard despite the complexity of what was required and all done by hand due to the fact it was not possible for machinery to access the site. Simon, Ric and the team did a fantastic job. we would definitely employ them again if required and would recommend to friends without hesitation.

Another company had done a CCTV survey but then not provided the promised proposal & quote for the work needed. Despite being an hour away from where Rapid Repair Drain Care are based, Simon was willing to help. Over the phone he explained what was the most likely problem and what he'd do about it (including the price.) On the day he was delayed by a previous job, but rather than cancelling (as I'm sure many companies would have done), he came and arrived at mine at 6pm on a Fri. He then spent 2 hours: Checking what the problem was Explaining to me what needed doing (confirming what I'd been told on the phone) Doing the work Checking and showing me it'd been successful before tidying up and heading home. Despite having had such a long day, he was friendly and helpful with a positive attitude.