Rapid Repair Drain Care Ltd

I contacted Rapid Repair Drain Care at 8.15 in the morning, and by 3.15, thanks to a fortunate cancellation, the foul-smelling problem was totally solved. It was easy getting through to book a repair to our outside blocked drain for a large Victorian house. The drain, which is down the steps leading to the cellar had clearly been blocked for some time, but we had not noticed until we gone into the cellar. My efforts to clear it with a plunger had only made the smell and mess even worse. Simon and his assistant, Az, arrived when we said we would and quickly got to work. Some sort of plant life had got going in the drain, which had helped trap the usual kitchen that deposits. This foul stuff was quickly cleared number high-pressure hose was used to totally clear the main drain. The gallant crew also cleared the adjoining drain and willingly cleared up the mess that had been made by the overflow and my efforts at unblocking. All was completed within 44 minutes and we agreed first-hour charge. The whole operation was done with politeness, consideration and good-humour. I would recommend this firm for any drainage work.

Our toilet was repeatedly blocked and would not flush away. Using his drain camera Simon quickly diagnosed the problem to be a build up of limescale in the pipe. He took the toilet out, removed the limescale and put the toilet back, all in an hour and half. He explained what he was doing, made very little mess and the cost was very reasonable. Would definitely recommend.

Simon was very friendly and helpful. He fitted me in quickly, turned up when he said he would, and got the issue sorted out promptly. I would not hesitate to recommend Rapid Repair Draincare to friends and family. Thank you for today!

Simon provided a review of work to be carried out and cleared the blocked drain quickly. A camera survey was carried out and identified additional work. Very professional and informative.

Simon was very punctual and explained what the problem was to which I could understand, sorted the problem in a snow blizzard too! Very reasonably priced would highly recommend him!

You need have no concerns that Rapid Repair Drain Care is a fly-by-night operation! Simon, whose business it is, is very knowledgeable and skilled. He spent more than the two hours he charged me, not only cleaning the blocked drain, which he did within the first hour but then, at my request, inspected all the other drains. He didn't mind me hovering over him all the time he was working and he showed me what his camera was revealing, which included the tree roots that had started to enter the pipework! I can unreservedly recommend him.

Another company had done a CCTV survey but then not provided the promised proposal & quote for the work needed. Despite being an hour away from where Rapid Repair Drain Care are based, Simon was willing to help. Over the phone he explained what was the most likely problem and what he'd do about it (including the price.) On the day he was delayed by a previous job, but rather than cancelling (as I'm sure many companies would have done), he came and arrived at mine at 6pm on a Fri. He then spent 2 hours: Checking what the problem was Explaining to me what needed doing (confirming what I'd been told on the phone) Doing the work Checking and showing me it'd been successful before tidying up and heading home. Despite having had such a long day, he was friendly and helpful with a positive attitude.

Excellent, professional service. Received ETA so I knew when Simon was due to arrive. The blockage was cleared and he showed me camera images of my pipes afterwards, which one was damaged. This was great as I would never have known and he was able to explain to me what needed to be done and a price. I will definitely be having him back out again to do the repair work as was impressed with his service and it was a good price

I called Simon due to a suspected drain leak, explained I was having a floor fitted the following day & he managed to fit me in at the end of his long day, he returned the following day with CCTV cameras. Thankfully nothing major found, just required flushing some ground silt through. Happy to recommend. Thanks again Simon.

Simon from Rapid Repair Draincare came to clear a blocked drain in our garden. The work was completed quickly and very efficiently. I was also given useful advice on preventing the problem. Simon was polite and helpful and I thoroughly recommend the company.

Simon did a very professional job on a drainage survey for a house we were looking to buy. He was punctual, gave good advice and knew what was needed. The report he provided was comprehensive and he gave informative quotes for further work. I would have no hesitation in using his services in the future.

We called RRDC on a Sunday afternoon because we had a partially-blocked and leaking toilet soil pipe outside the house. Simon gave an initial diagnosis over the phone and quoted for the work. The next day, he arrived on-time and gave a clear explanation of his plan of work. He used a combination of remote-controlled, high-pressure water jets and an underground camera to locate what turned out to be a collapsed section of the pipe. Once the cause had been located, he quoted for the fix and then proceeded to remove the collapsed section and replace it with a fibre+resin section. Throughout the work he showed his working (with video and photos) and explained everything. He even seemed to relish the unexpected problems we encountered. Throughout it all he was friendly, courteous and professional. I'd definitely use him again and recommend him to others.

Called the following day after my initial call. Arrived on time with a text to say when he was coming. Very professional with the job, no messing about. Very polite, completed the work promptly. Would thoroughly recommend.

Contacted Simon, who said when he could come, what he would do, and the basic cost. Did exactly what he said, when he said and more, very efficiently and professionally. Couldn't expect more.. Well done.

Had problem with a blocked drain, contacted Rapid Repair Drain Care as a Which Trusted Trader, visit arranged in 2/3 days. Work completed satisfactorily within the hour, everything explained as to what had been done including camera evidence of some future remedial work to consider plus quote. Simon was very knowledgeable and explained everything fully. Would recommend.

Simon came to my salon to try to solve an issue I had with the drainage. Unfortunately he couldn’t fix the problem but he managed to locate where the problem was for me. He did try everything to fix it but it wasn’t possible to do so. He was a big help to me. I would definitely recommend him for your drainage problems.

At Trusted Fire Inspection Ltd, we pride ourselves on only working with businesses that offer the same outstanding service we do. We had a street drain that needing clearing & unblocking before new tarmac was laid. I discussed it with Simon & he offered me advice & provided contact details to liaise with the water board or alternatively if no luck with them then to contact the highways. Unfortunately neither party offered a solution so I reverted back to Simon. He sent me a link to upload some photos and provide the information as discussed. I was emailed within a few hours a quote and available dates to attend. On the date it was booked in I received a 1 hr slot of attendance and then I received a further text when we was ½ hour away. Simon cleared the drain and also did a CCTV survey to make sure everything was in order, provided me a copy of the report & photographic evidence of the CCTV Survey. Simon attended site on time, he was polite, conscientious and extremely clean & tidy whilst carrying out all the works. I would have no hesitation in recommending Simon at Rapid Repair Drain Care to my friends, colleagues & business contacts.

I received a quick response from my enquiry, arrived at the address exactly as arranged. Very polite, efficient, and speedy. Explained fully with images what the problem was with drains .Sorted it out quickly within the hour. Price was very reasonable and fully explained in email before appointment. Super job👍

Simon arrived at the appointed time and made an initial assessment using his drain camera. Once the blockage was identified it was dealt with quickly using high pressure jets. Simon then showed me pictures of a collapsed section and recommend some remedial work.I will have no hesitation in recommending Rapid Repair Drains to my family and friends. Brian 04/12/17