Rapid Response Plumbing & Heating

Chandan came on the afternoon we called him (just after Christmas), tracked down the problem with our boiler, fixed it and serviced the boiler. He was friendly, constructive and helpful - told us that Worcester give a 10 year guarantee on their boilers, which we hadn’t realised - and got the job done quickly and effectively. We’ll definitely be using him again.

Boiler started leaking at 5pm - they were here first thing the next morning with the job all sorted in an hour. Total lifesaver, really thorough and very impressive service. Highly recommended.

I called out rapid response because my 92 year old mum's sink drain was blocked. They came out the same day, kept me updated when they'd arrive, checked they had the right place, and were patient with her getting to the door. The engineer did an excellent job, offered to show a video of what he'd done and explained both the problem and how to stop it happening again. Recommended.

Fantastic service from Rapid Response - they came quickly to address my problem, quality work and good price.

We had our boiler and radiators replaced last week by Rapid Response Plumbing and Heating Company. I would HIGHLY RECOMMEND Chandan and his talented team especially JP and Sagoo who were working our property with Chandan. They are very experienced and have a very thorough approach to the job; starting with planning the job well from the outset and above all else working very quickly to ensure that the work is completed on time. What I particularly liked is they relocated the new boiler in a much better and safer location than our old boiler. I also was very pleased with their customer care approach as they were eager to get feedback as they did the job and were tackling any issues or changes very quickly in good spirit without asking for additional charges. I would therefore give them 10/10 on the following:  Speed of getting the work done!  Quality of the installation: excellent  Customer care: job was kept very neat at all times; waste removed at the end of the day; they are trustworthy we gave them our keys to finish the job whilst we went to work They are also competitive in terms of their quote and so all-around great guys! We chose them over the other three quotes based on the feedback and I can confirm these are valid feedback on the company and if you are considering them go with them; you will not be disappointed!

I was absolutely delighted with the work done by Rapid Response, specifically replacement of Worcester Bosch flue at short notice and at a very good price. The company is fully accredited by Worcester Bosch (and other major companies too). Communication by phone and WhatsApp was clear and helpful. The team of engineers were extremely polite and professional throughout. They explained exactly what was being done at each stage and also answered my questions. They worked carefully and tidily and carried out a whole series of tests once the flue was fitted to ensure everything was properly installed. I notice how many positive review the company has and they are fully deserved. I am delighted to have found this company and will certainly book Chad and the team again for any heating and plumbing issues. I am a very happy customer.

Within two hours of ringing to report a fault with our boiler we had a very nice engineer out who fixed it and did a service.

Chandan installed a new stopcock lever in a rather inaccessible spot in my flat. They did the work very efficiently and quickly, and I would definitely recommend them.

Rapid Response has maintained and serviced my central heating boiler and system for two years. When the room housing boiler was improved, this year, they rerooted all of the plumbing and boiler pipework to accommodate the builder's design with speed and efficiency. They are always helpful and quick to respond to emergencies.

Very quick and top quality job. After months of trying to get Eon to install a boiler I called these guys and they were with us at 10am the next day. Top job at a good price. Thank you very much!