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RAW Plumbing & Heating Ltd

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4.9

138 Reviews

About

We are a family run business covering all aspects of the Plumbing and Heating industry. Roy and Elliott carry out all the installation work and Roy's wife Lisa runs the office taking all our calls and booking in customers jobs.

We carry out a wide range of work from a dripping tap to complete plumbing and heating installations. Boiler replacement and upgrades of heating controls, underfloor heating (wet) and unvented pressurised hot water systems .

We also specialise in new build plumbing and heating installation from the design to installation.

What we do

  • Plumbers

  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
138 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Great job with boiler service and power flush
Customer Service
Quality
Value
Outstanding customer service from start to finish. Really clear quote and discussion around specifics of the job with Lisa and Elliot, then great workmanship from Elliot on the day. At all times Elliot was friendly, knowledgeable, helpful and professional. He did everything to an excellent standard and completed the work on time and in budget. I’d happily recommend RAW to anyone.
Customer in Hampshire Posted on 14/01/2021 , work completed 13/01/2021
Boiler service and repairs
Customer Service
Quality
Value
Boiler service and replacement of two central heating valves. Work conducted in a professional manner with minimal fuss. Courteous and friendly. Informative and job completed within quote.
Customer in Crowthorne Posted on 14/01/2021 , work completed 07/01/2021
Boiler repair
Customer Service
Quality
Value
Our boiler was losing bar pressure. Lisa very kindly arranged for Elliott to visit. Elliott arrived on time and within an hour the issue was resolved. Couldn’t be happier with RAW
Customer in Wokingham Posted on 11/12/2020 , work completed 08/12/2020
Annual Boiler Service
Customer Service
Quality
Value
We first used RAW just after the first lockdown started in March when British Gas, our contracted service provider, refused to acknowledge our “call out” to fix a boiler malfunction. RAW responded immediately, and fixed the boiler within 24 hours, so we decided to use them in future. Elliot arrived on time, serviced the boiler with great efficiency, was courteous and sympathetic to our “isolation” regime, us both being in the ‘vulnerable’ category. Although he had not seen our system before, demonstrated a thorough professional knowledge, even highlighting a couple of anomalies from the original minor installation. A Highly recommended Company
Customer in Wokingham Posted on 10/12/2020 , work completed 07/12/2020
Annual Boiler Service
Customer Service
Quality
Value
As always, Elliot arrived on time and the service was carried out in a very efficient and friendly manner. Highly recommended.
Customer in Bracknell Forest Posted on 19/09/2020 , work completed 17/09/2020
Modernising heating and hot water system
Customer Service
Quality
Value
I had extensive work carried out by Roy and Elliott. They were very knowledgeable and capable. Although it was disruptive, they were considerate at all times. I will definitely use the company again. It was on budget and on time.
Customer in Hampshire Posted on 03/09/2020 , work completed 27/08/2020
Reliable, friendly, tidy plumber
Customer Service
Quality
Value
Good all-round service. Easy email communication provided in advance with accurate quote. Turned up on time, good work, friendly and helpful, service log signed. Thank you.
Customer in Wokingham Posted on 27/08/2020 , work completed 21/08/2020
Reliable, honest and very knowledgeable
Customer Service
Quality
Value
Have used RAW on numerous occasions over the years including from regular servicing to installing a new boiler, upgrading the underfloor heating to a faulty outside tap. Can’t recommend highly enough. Always punctual, friendly and ever so knowledgeable. Completely trustworthy.
Customer in Wokingham Posted on 13/08/2020 , work completed 11/08/2020
Replaced kitchen mixer tap and sink sealant
Customer Service
Quality
Value
Elliott came and replaced our kitchen mixer tap, and also replaced the sealant around the kitchen sink. He did a great job, especially with the silicone sealant! Very pleased.
Customer in Wokingham Posted on 25/07/2020 , work completed 22/07/2020
Utility leak
Customer Service
Quality
Value
The leak was in an awkward space in the utility but nothing was too much trouble. We were kept informed of the work needed as well as the tools and parts. Efficient and very professional!
Customer in Wokingham Posted on 06/07/2020 , work completed 30/06/2020