Endorsed by Which?

RAW Plumbing & Heating Ltd

4.9

157 Reviews

About

We are a family run business covering all aspects of the Plumbing and Heating industry. Roy and Elliott carry out all the installation work and Roy's wife Lisa runs the office taking all our calls and booking in customers jobs.

We carry out a wide range of work from a dripping tap to complete plumbing and heating installations. Boiler replacement and upgrades of heating controls, underfloor heating (wet) and unvented pressurised hot water systems .

We also specialise in new build plumbing and heating installation from the design to installation.

What we do

  • Plumbers

  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

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4.9
157 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
RAW Plumbing
Customer Service
Quality
Value
We have used RAW plumbing over a number of years and they have covered the full range of jobs from a major new boiler installation to a new bathroom design. They have always been very efficient and supportive especially when we have needed them fast in a plumbing emergency. We are very happy to recommend them
Customer in Crowthorne Posted on 02/09/2019 , work completed 28/08/2019
Service of boiler and water tank
Customer Service
Quality
Value
Company original fitted new boiler and water tank 4 years ago and have serviced them yearly since. Always reliable and helpful. Would not hesitate to recommend this company
Shirley, Wokingham Posted on 29/08/2019 , work completed 27/08/2019
Prompt and professional
Customer Service
Quality
Value
Excellent service. I would use this company again.
Angela, Hampshire Posted on 23/07/2019 , work completed 23/07/2019
Prompt & professional.
Customer Service
Quality
Value
Arrived at time arranged presentable. Did job professionally, respected my home.
Barrie, Berkshire Posted on 19/07/2019 , work completed 19/07/2019
Professional, reliable, polite service with full explanations given.
Customer Service
Quality
Value
Boiler and gas pipes replaced, along with bath taps and bath waste. Really impressed. Elliott, Lisa and Roy all really helpful and friendly with prompt responses. Kept informed throughout. Sheets put down while boiler replaced to protect the carpet and all debris cleared away at end. Carpets neatly tucked back down where taken up. Very neat job. Minor follow up issue resolved promptly. Thank you.
Customer in Wokingham Posted on 11/06/2019 , work completed 05/06/2019
Couldn't be better
Customer Service
Quality
Value
First class service from initial booking to completed job. Toilet cistern and water pump working well now. First choice now for my future plumbing needs.
Brian, Berkshire Posted on 11/06/2019 , work completed 11/06/2019
Shower repair
Customer Service
Quality
Value
This was for a replacement cartridge in my shower temperature control. I found this company originally on Which? Trusted Traders and I am so happy that I did so. Roy came and fitted the part soon after I had agreed the price. The job was done efficiently in double quick time with no fuss or mess. Roy even gave me tips on how to extend the life of the replacement cartridge. From my first contact with Lisa to the completion of the job I am very happy to have found such a good company.
Customer in Bracknell Forest Posted on 23/05/2019 , work completed 09/05/2019
Excellent service in all respects
Customer Service
Quality
Value
Elliot quoted for a shower replacement, removing an old power shower and fitting a new Aqalisa shower, including tile repair. He arrived a the agreed time and date, and carried out the work to the highest standard. Our flooring was protected, the work was done quickly and tidily, and Elliot was friendly and courteous and helped out with another small plumbing job while he was here. Hard to imagine a better service. Highly recommended.
Customer in Bracknell Forest Posted on 01/05/2019 , work completed 25/04/2019
Brilliant as always!
Customer Service
Quality
Value
Elliot fixed our underfloor heating when a component had failed. Quick, efficient and friendly. Previously RAW have installed our boiler, smart heating and fixed other plumbing issues. Always happy to recommend RAW :)
Customer in Wokingham Posted on 26/04/2019 , work completed 19/04/2019
Great efficient work
Customer Service
Quality
Value
Courteous and punctual and turning up in a smart, clean vehicle giving a good impression. Elliott completed both the boiler and hot water cylinder services promptly and professionally.
Customer in Windsor and Maidenhead Posted on 16/04/2019 , work completed 16/04/2019
Very reliable and efficient
Customer Service
Quality
Value
A new toilet cistern was sourced by the company to match my existing toilet and was fitted very efficiently. No mess at all and the work was completed in a few hours.
Customer in Hampshire Posted on 08/04/2019 , work completed 04/04/2019
Boiler install all went very well
Customer Service
Quality
Value
These guys did a superb job replacing an existing boiler with a new one. They turned up on time and did the job very well. The invoice was as per the quote and they were very pleasant throughout, I would highly recommend.
Customer in Bracknell Forest Posted on 05/04/2019 , work completed 03/04/2019
Excellent service as usual
Customer Service
Quality
Value
Not only did Elliott satisfactorily resolve the problem we had identified, he also averted a potential major issue by noting that an hot water tank expansion pipe was not connected properly and could have caused a flood in future. Highly recommended
Customer in Wokingham Posted on 21/03/2019 , work completed 12/03/2019
Very happy with all aspects of the work
Customer Service
Quality
Value
Elliot carried out the work efficiently and on time. Communications worked well. Looking forward to using RAW again in the near future.
Customer in Wokingham Posted on 15/03/2019 , work completed 07/03/2019
No hesitation in recommending.
Customer Service
Quality
Value
Actual tap replacement went well, but the tap I supplied was faulty. Elliott could not have been more helpful in resolving the problem with the supplier. I have no hesitation in recommending RAW Plumbing and Heating.
Which? Trusted Traders Consumer Posted on 15/02/2019 , work completed 15/02/2019
New taps.
Customer Service
Quality
Value
Elliot arrived on time, replaced kitchen tap and repaired bathroom taps. Nice to have taps in working order. Polite & left everything clean & tidy.
Angela, Berkshire Posted on 12/02/2019 , work completed 12/02/2019
Great job and super service
Customer Service
Quality
Value
We’ve been using Roy and the team since we’ve moved to the area for over 5 years. Friendly and helpful and always get the job done.
Customer in Bracknell Forest Posted on 28/01/2019 , work completed 25/01/2019
Excellent!
Customer Service
Quality
Value
We can't thank Elliott enough. Our home was flooded after trading hours on a Sunday. Elliott came to seal the leak and replace a broken valve. We would love to use Elliott again. Thank you!
Customer in Bracknell Forest Posted on 28/01/2019 , work completed 28/01/2019
Professional and helpful
Customer Service
Quality
Value
Elliot fitted a new cold water tank in the loft. He contacted us the day before to say what time he would be arriving also advised us to have some cold water in containers. Came on time and got the cold water supply back as quickly as he could. He did an excellent job, very tidy, cleaned up afterwards. He had been to see us a few weeks prior to this and discussed different options and gave us information and prices for different cylinders and tanks and this was completed as per the agreed price. I would happily recommend Elliot and will use him again.
Customer in Hampshire Posted on 28/01/2019 , work completed 25/01/2019
Excellent service as usual.
Customer Service
Quality
Value
Very thorough and professional service as ever. Because they are so reliable and trustworthy I had to wait a while for them to sort our my non urgent problem. However I know they will do an excellent job and so the wait was well worth it! Would recommend them every time.
Suzan, Berkshire Posted on 24/01/2019 , work completed 24/01/2019
GREAT SERVICE
Customer Service
Quality
Value
Elliot was able to come out the same day I made the request, which was greatly appreciated since our toilet was leaking. He was able to identify and fix the problem quickly. We have used RAW Plumbing several times and received a great service. All the staff have always been cheerful, polite, tidy and efficient. Would highly recommend.
Customer in Bracknell Forest Posted on 21/01/2019 , work completed 21/01/2019
Fast, professional service
Customer Service
Quality
Value
Called this company to fix a leaking pipe. Got someone to come out the same day which is a bonus. When he arrived, within the time limits agreed, he was very polite and sorted out the problem efficiently and very professionally. He was very neat and tidy. I will certainly not hesitate to recommend this company.
Sue, Berkshire Posted on 14/01/2019 , work completed 14/01/2019
Prompt, Efficient and Friendly
Customer Service
Quality
Value
I have used them for 5 years now for the annual boiler service as well as for some smaller plumbing jobs. Always helpful and polite.
Customer in Hampshire Posted on 02/01/2019 , work completed 02/01/2019
Annual service of central heating boiler
Customer Service
Quality
Value
RAW are a small local family run plumbing firm and have done various work for me over the last few years, large and small. Examples of work include fitting a new central heating boiler two years ago and replacing a leaky tap. Elliott did the annual service today and as ever he was punctual, friendly, tidy, efficient, knowledgeable and at the work was invoiced at the agreed price. I will continue to use and recommend RAW.
Customer in Wokingham Posted on 21/12/2018 , work completed 21/12/2018
Replacement boiler and general repair items
Customer Service
Quality
Value
The work undertaken by Roy and Elliott was fantastic. It involved replacing my mothers gas boiler. The service was prompt, and reliable. They turned up when they said, did the work exactly as requested and set out and great communication from Lisa. All done on time, to budget and with no hassle whatsoever. A great family firm. It was a pleasure to use them. Customer in Crowthorne.
Customer in Crowthorne Posted on 16/12/2018 , work completed 10/12/2018