RAW Plumbing & Heating Ltd

I have used RAW plumbing on several occasions, usually an emergency and despite being fully booked they have always managed to fit a visit in to rectify the problem very quickly . They are reliable, efficient, tidy and a pleasure to work with.

Have had a new gas boiler fitted and full service on c/heating. Slight problem was sorted out very quickly Last week our shower ‘gave up ‘ on us and we were thrilled to have a very quick visit and a replacement pump was fitted Great family business, friendly, helpful and efficient

Very pleased with the Service provided by RAW Plumbing to fix a leak, from the first phone call to the office to the Plumber fixing the problem. Kept me informed of the problem plus very clean and tidy as well.

From initial contact concerning our leaking Blanco kitchen tap to the fit of a new Deva one was only two days. Great communication and options from Lisa in the office and an efficient and clean service from Scott on the day. Less than an hour fitting on the day despite a problematic copper tail of the old unit. Tap works perfectly and has no issues paying invoice when issues after completion. Have used Ray, Elliott and the team previously to fit a radiator in our utility room and would not hesitate to recommend them for any plumbing job. Thanks to all the team at RAW.

We had our shower thermostatic cartridge replaced as the old one had seized. I contacted RAW Plumbing and Heating after a recommendation. The problem was successfully diagnosed via email with photos, description and also a phone call. This resulted in a plumber arriving the next day and completing the work. The office were very helpful and kept us informed at all times. The plumber was courteous, tidy and helpful showing due consideration to our home. We would highly recommend.

The team at RAW replaced all my radiators (12 in total), including valves, as well as water pump and airing cupboard valves. They also upgraded my thermostat & control to a Smart system giving my full control of my central heating and hot water. From the initial quote to the installation, the guys were professional and did exactly as promised (and a little more), actually finishing ahead of schedule. They cleared up and left everything spotless. Would definitely use them again and highly recommend.

RAW is a family run business Roy, Elliot and Scott worked solidly over three days, they are friendly, helpful and all questions put to them were answered in detail. It was obvious throughout that they take great pride in their work. We obtained other quotes for the work and although RAW were not the cheapest, they weren't the priciest either. We are delighted that we chose RAW to undertake this work and they are thoroughly deserving of their Which Trusted Trader status. As a Which subscriber myself it is a great pleasure to have no hesitation in recommending RAW.

Replacement of kitchen tap. Plenty of advice and assistance in choosing correct equipment. Top class communication, efficient, helpful and professional from first contact to completion.

R.A.W Plumbing & Heating Ltd came to our rescue when our 16 year old boiler failed suddenly without warning. Roy reorganised his busy work schedule to replace our boiler as soon as possible which was really appreciated in a cold month. We are delighted with the new heating system which has a 12 year guarantee for peace of mind. We now have a new boiler, hot water tank, thermostatic valves on the radiators, and have replaced ancillary pumps etc. This is a family firm you can trust to do a good job and are a pleasure to do business with.

Excellent customer service, very punctual and offered good advice about heating in my property. Will definitely use again. Elliott was great.

Excellent work clean, tidy and efficient removing an old gas floor mounted gas boiler, hot water cylinder, roof space water tanks and and gravity hot water and pumped heating system pipework. New Worcester Bosch Combi boiler installed and all pipework altered or replaced to feed the new pressurised system.

We would highly recommend RAW Plumbing and Heating. We use them every year for our annual heating service, and for any other jobs as required. Lisa in the office is so friendly and helpful when advising and organizing callouts. The work is very fairly priced and always carried out to such a high standard, with professionalism, courtesy and on time. They even hoover up when needed. We wouldn't trust anyone else.

Excellent & professional and approachable from start to finish. Detailed quote and options explained by Roy. On time & excellent work throughout. I was kept informed of stages/events as the job went along. Covid secure too (in my opinion). All done to time & quote & site left clean.

Can't recommend RAW highly enough. Having previously fitted the boiler this was just an annual service but as always Elliot was on time, quick, efficient, extremely pleasant and ever so clean and tidy.

RAW plumbing and Heating replaced my kitchen radiator recently, which is one of many jobs I've had them do. All their work is of the highest quality and they are always prompt, courteous and very professional. Elliot, who has done all our work, is an excellent engineer and knows exactly what he's doing. Elliot is very good at explaining problems and always suggests ways to solve them. Since I've used RAW Plumbing and Heating I've never considered using anyone else.

We used RAW Plumbing to replace my two old boilers with one more efficient unit. Roy talked us through various boiler variants and installation options, which provided us with a great solution. Roy and Elliott then completed the work to a very high standard, we are extremely pleased. The level of professionalism was excellent and I would definitely use RAW Plumbing again and recommend them.

Fantastic company, Lisa in the office is really efficient and Elliott is great and observed social distance.

I highly recommend this company. They are very knowledgeable, always carry out excellent work and are clean and tidy, taking care to protect your home during jobs. I find them honest and trustworthy and offer reliable information and solutions to problems and queries.

RAW Plumbing & Heating were recommended to me in the first instance. Before coming to install a new shower pump Elliott kindly researched and found a new pump to try and match it the existing fittings if at all possible, this was so helpful. On the day of install, Elliott was professional, polite and considerate at all times. Installed the pump and completed the work with ease, talked me through the what we should and shouldn't do. Following this an electrician is needed and after the recommendation from Elliott, that company are due soon. Elliott is a credit to his profession and I would definitely recommend him after the work he has done for me.

Outstanding customer service from start to finish. Really clear quote and discussion around specifics of the job with Lisa and Elliot, then great workmanship from Elliot on the day. At all times Elliot was friendly, knowledgeable, helpful and professional. He did everything to an excellent standard and completed the work on time and in budget. I’d happily recommend RAW to anyone.

Boiler service and replacement of two central heating valves. Work conducted in a professional manner with minimal fuss. Courteous and friendly. Informative and job completed within quote.

Our boiler was losing bar pressure. Lisa very kindly arranged for Elliott to visit. Elliott arrived on time and within an hour the issue was resolved. Couldn’t be happier with RAW

We first used RAW just after the first lockdown started in March when British Gas, our contracted service provider, refused to acknowledge our “call out” to fix a boiler malfunction. RAW responded immediately, and fixed the boiler within 24 hours, so we decided to use them in future. Elliot arrived on time, serviced the boiler with great efficiency, was courteous and sympathetic to our “isolation” regime, us both being in the ‘vulnerable’ category. Although he had not seen our system before, demonstrated a thorough professional knowledge, even highlighting a couple of anomalies from the original minor installation. A Highly recommended Company

As always, Elliot arrived on time and the service was carried out in a very efficient and friendly manner. Highly recommended.

I had extensive work carried out by Roy and Elliott. They were very knowledgeable and capable. Although it was disruptive, they were considerate at all times. I will definitely use the company again. It was on budget and on time.

Good all-round service. Easy email communication provided in advance with accurate quote. Turned up on time, good work, friendly and helpful, service log signed. Thank you.

Have used RAW on numerous occasions over the years including from regular servicing to installing a new boiler, upgrading the underfloor heating to a faulty outside tap. Can’t recommend highly enough. Always punctual, friendly and ever so knowledgeable. Completely trustworthy.

Elliott came and replaced our kitchen mixer tap, and also replaced the sealant around the kitchen sink. He did a great job, especially with the silicone sealant! Very pleased.

The leak was in an awkward space in the utility but nothing was too much trouble. We were kept informed of the work needed as well as the tools and parts. Efficient and very professional!

We had a power flush for 12 radiators; the installation of a new circulating pump and valves to the boiler; the integration of a magnetic system filter; alterations to the F&E header tank, plus the installation of a new 3-port valve after evidence had been observed of the old one leaking. This was all done in one day, with Elliott arriving at the time he'd suggested, 08:30am, and finishing around 5pm All work seemed to be of excellent quality, undertaken with the minimum of fuss. Elliott explained everything and answered any questions - even about the basic workings of a radiator system! Would use again with absolutely no hesitation, and indeed have asked for annual service arrangement going forward.

I have used RAW Plumbing and Heating Limited for a number of years now for the full range of services they provide. The latest work they completed was a service of my Worcester Bosch boiler and unvented water cylinder which they installed a number of years ago. The service is very helpful as a health-check and for the 10-year warranty and is straightforward as the boiler set-up has performed very well indeed since installation (touch wood). They are professional, skilled, on-time, local and very neat and tidy, hence ticking all the necessary boxes for me.

R.A.W. Plumbing Ltd replaced two valves and the central heating pump to stop a leak and replace corroded parts. The communications (via email) were excellent and the plumber (who could fit us in earlier than planned) was friendly and did an excellent job. Very tidy and adhered to social distancing.

Had boiler change and new programmer. Very friendly, arrived on date as planned, very clean and neat job, had all the coronavirus protection. explained lots of information. Will use them again and will recommend them to my friends and family

RAW came and replaced the syphon in our toilet, which had stopped flushing. As always, the work was carried out quickly and efficiently. Pleasure to meet Elliot for the first time.

Having tried to unsuccessfully unblock the kitchen sink, Elliot arrived on time with all the correct Covid-19 protective gear, to complete the job. The blockage was between the sink and drain, with the pipe under the floor and not easily accessible. With shear determination the blockage was removed successfully. Elliot was tidy and very personable, explaining what caused the problem from the evidence (egg shells) and later sent links to research backing up why not to put egg shells into a sink waste disposal unit. What a 🌟.

RAW carried out routine service on my Worcester Bosch boiler, plus previously highlighted bleed valve that was leaking. They arrived exactly on time , observed COVID safety guidelines, plus wore overshoes inside the house to protect carpeting etc. I also advised I might need another bleed valve, as the tank was leaking too, and they ordered parts there and then and were couriered to my house without any further delay . They also minimized the amount of downtime/work required as previously informed me a complete drain down was required, but managed to avoid this, saving both time, and money. System was thoroughly bled of any air, filters cleaned, and they also informed me of possible preventive maintenance work for the next service . They were extremely courteous and helpful, but without impacting with my office work which I was doing whilst they were working. Central heating is now whisper quiet, without any issues at all .

Elliot has come to fix various issues in my house in the past. This time is no different - he was punctual, polite and cleaned everything up when he had finished. Elliot has always explained the problem and the solution to me before he starts the repair, and he always ensures that everything is working properly before he declares the repair done. I have complete faith in his ability and integrity.

We use RAW Plumbing for all our plumbing and central heating needs. Usually it is Eliot who comes. He is polite, reliable, arrives on time and gets the job done, which is exactly what we want. We are very happy to recommend RAW's services.

Elliott quickly identified the problem. Talked me through his proposed solution. Fitted new valve in correct location in circuit. Tested system. Fab job!

Our Worcester-Bosch boiler has been losing pressure over a number of weeks, and a recent British Gas service did not solve the problem. Contacted them, but not deemed an Urgent repair call-out. Called RAW Plumbing early Monday afternoon and, despite “lockdown”, Lisa arranged for her husband, Roy, to have a look at 9.30 am the next day. He duly arrived, promptly, spent two hours replacing a part and bled all the radiators, problem solved. A brilliant service , courteous, friendly, honest and helpful. Just cancelled BG contract, and will use R.A.W. in future.

Called RAW Plumbing because of a mysterious leak under our kitchen sink, and spoke to Lisa, who arranged for Roy to come to the house that day. Roy diagnosed the problem quickly (split waste pipe) and made a repair within the hour. From the initial call to the work carried out, the service was courteous, friendly and efficient. Will definitely use them again.

Called on RAW again to help fix an immersion heater leaking water through a ceiling having previously had a good experience when using them to install a new boiler and Nest system. They were again very responsive to "our crisis" and ripped out the old heater and installed a new one on the same day.

We use RAW Plumbing for all our plumbing needs. Roy, Elliot and Lisa provide a first class service. Our new boiler was ordered and fitted within a few days of our old one being sent to boiler heaven. Roy kept us up to date with all the work as he installed and explained clearly any additional recommendations he thought necessary. Very neat and tidy work. I can highly recommend RAW!

We have used RAW plumbing in the past and were impressed by Elliott's calm competence. This time when a toilet cistern shut-off valve developed a leak we were happy to use the service again. Isolating the water supply was swiftly done, the valve switched out without mess and then upon re-assembly it became evident that the cistern fill valve thread was slightly stripped. Elliott had a replacement valve in the van so no time was wasted in completing the repair. An excellent service at very reasonable cost

We always receive a first class service from RAW Plumbing. Lisa on the admin side of things is very efficient and communication is always great. This year Elliot came to service our boiler and replace some parts. Elliot is very friendly and completes a first class job. Highly recommend RAW Plumbing.

RAW know their stuff. Most plumbers will not touch an OSO pressurised hot water cylinder. RAW have looked after mine for 13 years. Even the man from OSO was unable to do this work as he was only trained on modern cylinders. Elliott sorted the problem quickly and easily and charged a very reasonable price.

Recently moved into this house and come October found various plumbing problems, the expansion vessel went kaput so had to be replaced, overflows on bath and hand basin needed replacing and piping needed extending! oh so pleased we found RAW Plumbing, what a great family to deal with. All work was carried out to such a high standard, no mess left behind and very helpful and polite Would have no hesitation in recommending them to anyone

Always reliable, highly recommended. We have used RAW Plumbing for several years to replace and then service our boiler. We have always been pleased with the service the provide.

Elliott replaced a shower screen for me last year, and he was so reliable, friendly and efficient that I contacted him again to sort out a problem with the shower going cold. He diagnosed the problem quickly, came out within 2 days, and also carried out some remedial work where a previous plumber had not sealed behind the shower or round the bath taps. My mum has used RAW too and we both recommend their services.

Replaced faulty expansion vessel which was diagnosed during annual service. The work was completed on the scheduled day and within budget. The engineer arrived promptly, was courteous and left everything in a clean and tidy state. No problems to resolve and the boiler is now working perfectly.

We have used RAW plumbing over a number of years and they have covered the full range of jobs from a major new boiler installation to a new bathroom design. They have always been very efficient and supportive especially when we have needed them fast in a plumbing emergency. We are very happy to recommend them

Company original fitted new boiler and water tank 4 years ago and have serviced them yearly since. Always reliable and helpful. Would not hesitate to recommend this company

Boiler and gas pipes replaced, along with bath taps and bath waste. Really impressed. Elliott, Lisa and Roy all really helpful and friendly with prompt responses. Kept informed throughout. Sheets put down while boiler replaced to protect the carpet and all debris cleared away at end. Carpets neatly tucked back down where taken up. Very neat job. Minor follow up issue resolved promptly. Thank you.

This was for a replacement cartridge in my shower temperature control. I found this company originally on Which? Trusted Traders and I am so happy that I did so. Roy came and fitted the part soon after I had agreed the price. The job was done efficiently in double quick time with no fuss or mess. Roy even gave me tips on how to extend the life of the replacement cartridge. From my first contact with Lisa to the completion of the job I am very happy to have found such a good company.

Elliot quoted for a shower replacement, removing an old power shower and fitting a new Aqalisa shower, including tile repair. He arrived a the agreed time and date, and carried out the work to the highest standard. Our flooring was protected, the work was done quickly and tidily, and Elliot was friendly and courteous and helped out with another small plumbing job while he was here. Hard to imagine a better service. Highly recommended.

Elliot fixed our underfloor heating when a component had failed. Quick, efficient and friendly. Previously RAW have installed our boiler, smart heating and fixed other plumbing issues. Always happy to recommend RAW :)

Courteous and punctual and turning up in a smart, clean vehicle giving a good impression. Elliott completed both the boiler and hot water cylinder services promptly and professionally.

A new toilet cistern was sourced by the company to match my existing toilet and was fitted very efficiently. No mess at all and the work was completed in a few hours.

These guys did a superb job replacing an existing boiler with a new one. They turned up on time and did the job very well. The invoice was as per the quote and they were very pleasant throughout, I would highly recommend.

Not only did Elliott satisfactorily resolve the problem we had identified, he also averted a potential major issue by noting that an hot water tank expansion pipe was not connected properly and could have caused a flood in future. Highly recommended

Elliot carried out the work efficiently and on time. Communications worked well. Looking forward to using RAW again in the near future.

We’ve been using Roy and the team since we’ve moved to the area for over 5 years. Friendly and helpful and always get the job done.

We can't thank Elliott enough. Our home was flooded after trading hours on a Sunday. Elliott came to seal the leak and replace a broken valve. We would love to use Elliott again. Thank you!

Elliot fitted a new cold water tank in the loft. He contacted us the day before to say what time he would be arriving also advised us to have some cold water in containers. Came on time and got the cold water supply back as quickly as he could. He did an excellent job, very tidy, cleaned up afterwards. He had been to see us a few weeks prior to this and discussed different options and gave us information and prices for different cylinders and tanks and this was completed as per the agreed price. I would happily recommend Elliot and will use him again.

Elliot was able to come out the same day I made the request, which was greatly appreciated since our toilet was leaking. He was able to identify and fix the problem quickly. We have used RAW Plumbing several times and received a great service. All the staff have always been cheerful, polite, tidy and efficient. Would highly recommend.

I have used them for 5 years now for the annual boiler service as well as for some smaller plumbing jobs. Always helpful and polite.

RAW are a small local family run plumbing firm and have done various work for me over the last few years, large and small. Examples of work include fitting a new central heating boiler two years ago and replacing a leaky tap. Elliott did the annual service today and as ever he was punctual, friendly, tidy, efficient, knowledgeable and at the work was invoiced at the agreed price. I will continue to use and recommend RAW.

The work undertaken by Roy and Elliott was fantastic. It involved replacing my mothers gas boiler. The service was prompt, and reliable. They turned up when they said, did the work exactly as requested and set out and great communication from Lisa. All done on time, to budget and with no hassle whatsoever. A great family firm. It was a pleasure to use them. Customer in Crowthorne.

Elliott was friendly and efficient. Had been recommended to me by my mum who was pleased with him. I could see the replacement shower screen was superior in quality to the one another plumber fitted 3 years ago which leaked.

Our boiler broke down. RAW came round very quickly to try to find out what the problem was. When we decided on a new boiler they moved other jobs around to fit us in within a few days as we had no hot water and no heating. They were very knowledgeable, friendly and efficient. We were grateful they were able to do the work so quickly. We would certainly recommend them and will use them again.

I have used RAW Plumbing on a number of occasions for a huge range of jobs, from the relocation and installation of a replacement boiler and water cylinder, installation of a new bath and general plumbing jobs. I have always found them very reliable and extremely helpful and the work is completed to a very high standard on every occasion. I would always use them in the first instance for any work of this nature.

I have used this company for many years and have had nothing but friendly, knowledgeable service. They are all happy to help, quick to identify any problem and, above all, always do a good job. With well kept records they alert you to an annual inspection or service and are always on time to any appointment made.

Quick and efficient service and prompt response to enquiries.

Have used their services a couple of times now. A helpful approach to booking a visit, with every effort being made to fit in an appointment at the earliest possible time has been a great help. The work is then carried out thoroughly and any problems have been discussed and resolved on the spot.

Have used RAW Plumbing several times for installation and routine servicing. They are proficient, polite, punctual and respond quickly to urgent requests.

Easy to contact and arrived as scheduled. 1st visit to fix our temperamental older boiler. 2nd visit to modify old piping to accommodate a WM in our utility room. Happy to discuss different solutions for other work needed including installing a water softener and an outdoor tap. We will be using again!

Had a new toilet and kitchen tap fitted. Very efficient, tidy, helpful and friendly. I would certainly use this company again. Highly recommend.

Brilliant job

I recently used RAW plumbers to install a new boiler and update the heating system throughout the house. I have used them in the past for a variety of plumbing jobs from fitting a new shower to fixing broken taps. I would wholeheartedly recommend them for any and all plumbing work. I was given excellent advice and great communication. They were punctual, clean, efficient and even followed up with advice on how to use my new boiler effectively. They are friendly, experienced and professional.

The plumbers were punctual, tidy, proficient and polite. Nine radiators complete with thermostatic valves were fitted and the whole process was completed without any problems.

I have engaged many plumbers and heating engineers before, but the service by RAW plumbing was by far the best, he turned up on time, was courteous and professional and importantly knowledgeable in his profession. My boiler had not been set up correctly initially, and he talked me through this and made the corrections, all in the quoted price. I felt that the advise given was open and honest and to benefit me as the Customer

Elliot arrived promptly. He came to service the boiler which he and his father had fitted a few years ago. He was courteous and friendly, he completed the job and left everywhere tidy and I was invoiced exactly what I had been quoted. I have been using Raw Plumbing & Heating now for over 5 years and will be using them again for any plumbing needs I may have. I find them a trustworthy, friendly, professional, family plumbing business and recommend them wholeheartedly.