RB Plastering & Damp-Proofing Ltd

We'd had a DPC injected to a wall in our home by a national company 2 years ago but saw that the damp area hadn't dried out. The company advised that plaster removal & installation of a membrane was required. I wasn't happy with the company so I looked elsewhere to have the job completed. I found RB Plastering & Damp Proofing through 'Which Trusted Trader' & after reading all of the 5* reviews sent an email explaining my situation. Ryan called me within an hour & within days came to assess the job explaining in detail what he would do. He followed up with a detailed quote by email & said he could do the work the following week. We didn't seek a 2nd quote from elsewhere because Ryan impressed us. He was very professional knowledgeable & friendly & the price was reasonable. Ryan & his men arrived as arranged & got to work immediately. It was a messy job but he had advised us how best to prepare for it including taking our dog out while the noisiest part of the job was going on. He showed us the membrane prior to plastering & explained how it worked & how it would dry out. They were quick & efficient & cleaned up the mess very well. The skirting was installed the next day finishing the job beautifully. Invoice & guarantee followed by email. Our only regret was that we'd not found Ryan originally. We thought using a large national company was the obvious choice but it was a mistake on this occasion. We have no hesitation in recommending RB Plastering & Damp Proofing

From the moment Ryan came to view our bedroom with its damp wall and ceiling with falling salts onto the floor, it became quite clear that Ryan was head and shoulders above the rest. Our plasterwork between the wall and ceiling was complicated by the fact that the house still has the original plaster coving in place. Ryan looked at the situation in the room very carefully and considered every possibility before he very professionally suggested a retrieval plan. Ryan is professional in every sense of the word. He is extremely knowledgeable and very experienced.. Absolutely everything was discussed with us beforehand and agreements reached. Ryan outlined everything in his very reasonable and detailed quote. Dates were suggested arranged and adhered to. The team of two were polite, friendly, businesslike, committed and very hardworking. Our queries were always answered politely and everything explained. Our home was totally respected and despite extensive work there was never any undue mess ever. Nothing was too much trouble. What delightful people they were to deal with. We were almost sorry to see them go. We now have a guest bedroom we can be proud of with the assurance of a contractor’s guarantee, and we know that we can contact them at any time if we have any queries. Despite several unforeseen complications the original quote was totally adhered to. This company is outstanding! We unreservedly recommend them.

Had Ryan recommended to me through family and he was fantastic throughout, he even picked up the job after the sale fell through on an initial property I'd had him look at. Work was sorted out as soon as he could get access to the property, and he sourced additional contractors as soon as I found and tried to get other work carried out during the same period. He managed to sort out quite serious patches of damp throughout the property over just a few days and I'm really happy with the end result. Clear comms throughout and I really appreciated the updates he provided over the days he worked, making sure I understood what was being done and why. Can't recommend him highly enough, he was honest with the price - reducing it when changes to dimensions were identified - and he made the whole process of moving to a property that required quite intensive work as easy as it can be.

Had damp proof & joist replacement. Ryan & his team were pleasant & efficient. Really pleased with the work carried out. Thanks guys.

I can not praise Ryan and John enough. My initial call was unanswered but Ryan rang back within 10 minutes and arranged to come and see what we needed. Ryan arrived, checked the damp spots and explained how it had got there and what the remedy would be. He then sent me the quote within a day which I accepted straight away. They worked quickly and efficiently trying to cut the mess to a minimum and removing everything as they finished each day. Ryan explained all the processes involved clearly and in a way I could understand. Their workmanship was excellent and quickly finished, with the carpenter (who was also excellent) finishing off the same day. I would recommend this company to anybody who asks as they are extremely professional and well worth the price quoted.

Ryan and his team did an excellent job for us. He diagnosed the problem and provided clear information on the treatment required. He also explained the issues they don't deal with and suggested an alternative. They carried out the work exactly as specified in the quote. They were professional, efficient and friendly, and cleaned up afterwards. Ryan provided a guarantee on completion. I would recommend RB Plastering and Damp Proofing to anyone requiring similar damp treatment services.

Ryan and his team arrived on time and did an excellent job on a ground floor bedroom, which is partly underground. The main wall was tanked 30 years ago, but the tanking had now failed and had spread to an adjacent wall with an electric socket. Ryan replaced the socket as well a proofing both walls and also had all the skirting boards replaced by his joiner. The standard of the plastering work and skirting is excellent. The whole thing was completed in two and a half days and all rubbish was removed. Overall we were very impressed.

Having decided to finally a tackle a damp problem affecting the top of an internal chimney breast and adjoining walls, I contacted Ryan to request an inspection/assessment of the problem. Ryan's knowledge of the potential causes of the problem was immediately impressive and assuring, and a date was agreed for Ryan to visit my property and assess the issue. Ryan arrived on the date and time agreed and gave a detailed assessment of the cause of the problem and thorough explanation of what the remedial work would involve. Ryan subsequently sent me over a detailed quote for the work which was excellent. A start date was agreed, and Ryan and his team arrived to begin work on the date and time as expected. Throughout the work, Ryan kept me fully informed of their progress and what the next steps would involve which was really helpful. Ryan and his team worked incredibly hard and the job was completed in the planned timeframe, including the the visit of a joiner to complete the job, which Ryan organised. I'm really pleased with the finish, the standard of the work is first class and I can't thank Ryan and his team enough for helping me resolve a problem that had been affecting my property for some time. I can't recommend highly enough.

More than happy to recommend Ryan and the team. Ryan was quick to attend and provide a survey and works pricing for us for damp proofing. The team turned up exactly when they said they would do and works finished ahead of schedule. Ryan also flagged some additional issues with our property which we hadn't spotted.