Excellent Team, loft insulation
Prompt scheduling of a visit to quote. Good follow-up and agreed date for work. Easy to do business with to adjust the quote based on which bits of work I wanted to go ahead with. Job carried out on the scheduled day, tidy, polite and professional. Loft insulated and I'm very happy. Great service.
Customer in Surrey
Posted on 08/10/2024
, work completed 07/10/2024
Recommended
Loft insultation - excellent job done
Very happy with the work completed by Red Squirrel. The work was completed on time with minimal disruption. The team were courteous, respectful and cleaned up thoroughly afterwards. Already feeling the benefit of having the loft insulated properly. Would 100% recommend. I have already asked them to come back to do some more work so definitely no complaints from me!
Customer in Greater London
Posted on 24/09/2024
, work completed 20/09/2024
Recommended
Loft Insulation
Lee and Jahari were from start to finish. Lee was very ooen and honest around his quoting and managed to find a solution which worked for my budget. They were able to start soon after agreeing the quote. On the day they arrived promptly with everything they needed and took care to protect where they were working. Work was completed quickly with little fuss and to a great standard. House already feels cosy and ready for winter! Would highly recommend Lee and team!
Customer in Greater London
Posted on 18/09/2024
, work completed 17/09/2024
Recommended
Loft conversion insulation
Excellent work and very professional. Took care to protect our carpets and thoroughly clean up each day. Really appreciate his thoughtfulness in keeping things neat and tidy. Very pleasant to have around the house.
Customer in Surrey
Posted on 04/07/2024
, work completed 02/07/2024
Recommended
Fast, efficient, friendly and tidy
Loft insulation in a late 1940s house. Lee and his team quoted for the job in July 2023 and held their price for November when the work fitted in to our needs. They did an efficient removal of rubbish in the loft space, including much old and compacted insulation; installed insulation in two layers between and on top of the joists; an cleaned up after the job. Thoroughly recommended.
Customer in Greater London
Posted on 15/05/2024
, work completed 23/11/2023
Recommended
Excellent service by Lee@RedSquirrel
Lee responded quickly to my request for a quote and advice for loft insulation. The job was booked in quickly and carried out efficiently to a high standard. Lee and his colleague were friendly and helpful. Strongly recommended.
Customer in Greater London
Posted on 15/01/2024
, work completed 15/01/2024
Recommended
Easy to work with
Lee and his team worked with thought and pride in carrying out our job. A few aftercare problems took a little time to resolve but were dealt with satisfactorily. Lees very approachable and I would not hesitate in recommending him and his team..
Customer in Greater London
Posted on 15/01/2024
, work completed 06/11/2023
Recommended
Excellent service throughout
We wanted our loft insulated. It had been insulated with 100mm fibreglass 50 years ago but much of it was compressed, dirty and ineffective. We wanted the worst old stuff removed, replaced with new 100mm between the joists and covered with new 170mm across the joists. Red Squirrel surveyed the roof and gave a quote that we accepted. The team of three was with us for two days, cleared around 30 bags of old fibreglass and rubbish, installed the new together with a board walkway for future access, and cleared up afterwards. They were friendly and considerate working around us in the house. We cannot recommend them too highly.
Customer in Greater London
Posted on 29/11/2023
, work completed 21/11/2023
Recommended
Loft insulation & boarding
Lee was polite, reliable and did an excellent job. His work ethic, attention to detail and thoughtfulness are all outstanding. He is also a really nice man. I cannot recommend him highly enough and would definitely use him again. The finished job exceeded my expectations and I am delighted.
Customer in Greater London
Posted on 02/10/2023
, work completed 02/10/2023
Recommended
Helpful, hardworking and trustworthy expert in his field
Lee did a great job insulating the roof of our 150 year old house. It was a tricky job as ours is a ‘butterfly roof’ and other companies had told me they couldn’t do it. Lee had a real can-do attitude and worked out a way to get into the roof space. He worked extremely hard, always keeping us updated. He really knows his stuff. He was very ethical and stuck to his original quote when a couple of unforeseen things arose. He got back to me quickly whenever I called. We are very happy with the work he did and we felt he went above and beyond to provide excellent service. He is reliable and trustworthy and my husband has used his services again for issues at his office this year. We recommend him without reservation and will use him again ourselves when the need arises.
Customer in Greater London
Posted on 02/10/2023
, work completed 30/08/2022
Recommended
Best Sound Insulation in London
The best company for insulation! As opposed to other companies, Lee was very easy to speak with and quick with organising a first look at my project. An estimate quote was sent to me and it included a few suppliers with different materials! A construction work that felt really easy to me, thanks to Lee and his team organising every step of the insulation, from removing old walls and disposing of them, to the insulation itself, then small carpenter’s works done, cleaning and painting. All was done in consideration of my business hours and I didn’t need to pause my work. Really professional and very positive people! Very grateful for the results, quiet space and also warmer!
Customer in Greater London
Posted on 30/09/2023
, work completed 26/02/2023
Recommended
A high quality service
Lee upgraded our loft insulation in two areas which were very difficult to access. He and his colleagues were patient, good-humoured and conscientious and Lee involved us throughout the process. He was knowledgeable and reliable and his work was of a high standard. We're happy to recommend him.
Customer in Greater London
Posted on 07/09/2023
, work completed 04/09/2023
Recommended
Disrespectful
I contacted Lee in January to look at a room in roof job at my house. He was in the middle of a job but came over, but when there said he was in fact not there to give a quote but rather to "have a look". He gave me a rough estimate and told me that he'd need to come back with proper measuring tools to give me a quote, but I should also make sure to speak to multiple contractors to make sure nobody was out of line. So far so good. After speaking to others I followed up repeatedly. No response. Called, he didn't pick up. Texted, no response. It was annoying but I gave him the benefit of the doubt because of good reviews. Finally in May I called and got him on the phone. At the time he could barely remember the detail (I had to remind him of the ballpark estimate he gave me, for example). In any case he said he was busy and probably couldn't come for a few months but that he had a job nearby and might be able to come in the next few weeks. All fine(ish): I wasn't in a rush and preferred to have all quotes, plus he had good reviews. I texted him two weeks later to see. No response. I waited through the summer and followed up via text, twice. Silence. Not even an acknowledgement. Eventually I texed that I found his unresponsiveness to be unprofessional and rude, at which point he did respond, saying that he's busy and "that's life". I only interacted with this guy because of his good reviews. Hopefully i can save others the pain. Customers don't deserve to be disrespected.
Customer in Greater London
Posted on 03/09/2023
(Reviewer did not use service)
Impeccable
I found Lee on Which? Trusted Traders and it was clear when he talked me through a quote for my loft insulation that he knew exactly what he was doing. Lee is careful to do things properly and takes pride in his work. He and his colleague worked a fourteen hour day to cut up and clear out my old loft insulation, water tanks and floor boards, and then lay new thick insulation. It was all very efficient, despite being so labour-intensive. I would absolutely recommend Lee to everyone and am very glad to have found such a professional tradesperson. I did pay more than expected, but of course we get what we pay for, and the work will soon pay for itself with reduced heating bills.* Updated Review - Energy monthly Bill recently reduced by a third.*
Customer in Greater London
Posted on 18/08/2023
, work completed 18/08/2023
Recommended
Loft Insulation
The insulation was done as discussed. Lee was knowledgeable and helpful. He arrived to give a quote when he said and did the job as he discussed. I would recommend him or this type of work.
Customer in Greater London
Posted on 03/07/2023
, work completed 05/06/2023
Recommended
Endorsement Reference
I am really happy with the work Lee has done. Very professional and organised, I didn't need to worry about materials supply, waste disposal, painting after insulation, nor doing anything more than just my initial call. All steps were done in coordination with me, letting me know all the details of the work and I am impressed how clean the place was at the end. I want to mention Lee works with a team of all really nice people and they all worked very professionally and in good spirits throughout. I am already working for over a month with the new walls and it is a real salvation.
Which? Trusted Traders Consumer
Posted on 20/04/2023
, work completed 25/02/2023
Recommended
Endorsement Reference
Lee provided loft insulation for us. We were happy with his work. He communicated well and explained what was going on at every stage. The work was completed within the expected timeframe and the price was competitive. We would recommend his company!
Which? Trusted Traders Consumer
Posted on 20/04/2023
, work completed 07/12/2022
Recommended
Endorsement Reference
We wanted to have our roof space insulated which was proving difficult as it is a 'butterfly roof' and companies we approached said they could not do it. Lee, however, did not have this attitude and came the view the job very quickly, thinking carefully about how to do it and how to keep the costs down. He was brilliant. He is personable, trustworthy, extremely knowledgeable and works extremely hard. He was responsive to any calls/messages and happy to explain everything. Absolutely I recommend him.
Which? Trusted Traders Consumer
Posted on 20/04/2023
, work completed 30/08/2022
Recommended
Endorsement Reference
Lee provided us with several options for insulating our loft. We went ahead with Celotex boards across the roof joists and a removing a layer of decrepit mineral wool insulation and replacing it with new. Lee was professional and the work was carried out quickly and to a high standard.
Which? Trusted Traders Consumer
Posted on 20/04/2023
, work completed 10/09/2022
Recommended
Endorsement Reference
He came up with a range of solutions for hanging plants from a concrete ceiling of central London commercial building and then installed the hooks. He was really helpful, knowledgeable and friendly
Which? Trusted Traders Consumer
Posted on 20/04/2023
, work completed 21/04/2022
Recommended