Endorsed by Which?

Regal Interiors (UK) Ltd

4.8

116 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–16:00
  • Sunday - Closed

Organisations and Awards

Mar 2020
Apr 2019

About

Regal Interiors was established in 1997 and while our business may have grown, our values have remained the same. We pride ourselves on our honest, no nonsense and simple approach to dealing with our customers’ requirements, which is to supply the best value for money products, attention to detail and installed to a high standard.
The showroom boasts an extensive array of modern, traditional & contemporary kitchens, bathrooms and bedrooms with styles to suit every taste and budget. We offer a comprehensive range of designer radiators, tiles, mirrors & home accessories making us very much a one stop shop.
Proud long-term suppliers of Karndean flooring, we have expanded our range of flooring to include laminate, vinyl, carpet and cushion flooring. We also offer a competitive price matching supply-only service. Refitting a room or indeed a whole house can be a challenge so we offer several flexible payment options including: Buy Now Pay Later and Low Monthly Payment Options.

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen tiling
    • Kitchen worktops
  • Bedroom fitters

    • Fitted Bedrooms
    • Fitted Wardrobes
  • Interior designers

  • Painters and decorators

    • Interior decorating
  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Plastering

    • Coving
    • Flat ceilings
    • Lime plastering
    • Plastering
    • Skimming
    • Screeding and dry lining
  • Electricians

    • Electric Showers
    • Electrical installations
    • Landlord safety certificates
    • Rewiring
  • Carpenters

    • Joinery and carpentry

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
116 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Super Delivery. Thank You.
Customer Service
Quality
Value
Thanks to Richard & Phil for the speedy delivery of bathroom items needed to complete our bathroom project. Regards.
Customer in North Yorkshire Posted on 02/07/2024 , work completed 02/07/2024
Great service
Customer Service
Quality
Value
Wonderful show room and very helpful staff. Dealt with Scott who went out of his way to help without being pushy. So impressed with his service I returned and purchased my bathroom fittings. Will definitely be returning. Excellent customer service.
Customer in North Yorkshire Posted on 25/05/2024 , work completed 13/05/2024
Aftercare - repair and maintenance
Customer Service
Quality
Value
We discovered a water leak in our house bathroom. It was obvious that there was a problem with the cistern but we could not access it. We called Regal, the installation had been done a coup,e of years or so earlier so we were concerned that any warranty might have expired. Lucy Frost looked after our problem. She arranged for a fitter to come and assess the work, a new panel was needed and she looked after that, keeping us informed through voicemails and she also organised the final fitting date. The fitters worked competently and diligently. Overall the work was completed to an ‘as new’ standard. We have been delighted with Regal’s service, especially Lucy.
Customer in West Yorkshire Posted on 10/03/2024 , work completed 21/02/2024
Shower door problem
Customer Service
Quality
Value
Regal Interiors fitted a shower room 3 years ago , and we were very pleased with the quality of workmanship. However we started to have problems with the shower door in November, and them in early December when engineers came out twice to try to resolve the problem. In the end as the correct part was not available they ordered and fitted a new door completely free of charge very quickly. Their standard of service is excellent, and all we dealt with were helpful and efficient. We highly recommend them.
Customer in North Yorkshire Posted on 23/01/2024 , work completed 23/12/2010
Regal interiors
Customer Service
Quality
Value
The process of choosing through to fitting was a straightforward process. I never felt I was being persuaded to have things I didn’t need and the staff at the company were always helpful and not at all pushy The fitter was very experienced , very considerate and did a first rate job.
Customer in West Yorkshire Posted on 15/01/2024 , work completed 12/01/2024
Outstanding Professional Service
Customer Service
Quality
Value
My advice to anyone who is looking for a new bathroom renovation and wants an outstanding professional service and an exceptional finish, to look no further than Regal Interiors. I wanted to convert a bedroom into a bathroom, which included some difficult changes. From the initial design to the final completion, I was absolutely confident that the job would be to an excellent standard because of the time that was taken to get the details right. Firstly, nothing was too much trouble whilst creating the design ideas, then I was impressed with the extremely detailed quotation that made all the costs very clear and comprehensive. The communication was very good at all stages and all the timings worked perfectly. The bathroom fitter, Jordan, was extremely hard working and his craftsmanship was exceptional. Nothing was too much trouble for him in preparing everything thoroughly to ensure the finish was superb and he went above and beyond to create a bathroom that suits all my requirements. To complete the total effect, the beautiful flooring was fitted to the highest standard by Sam. My bathroom is stunning and I would highly recommend this first class company.
Customer in North Yorkshire Posted on 10/08/2023 , work completed 14/07/2023
Superb from enquiry to completion
Customer Service
Quality
Value
Acting upon a recommendation from our next-door neighbour and seeing the quality work done, we felt confident that a possible reburbishment of our Bathroom with Regal was the right enquiry to make. It turned out so well. Adrian took us through all the options and even suggested a plan that we hadn't thought of ourselves. A quote was quickly dispatched to us and a date for commencement was arranged. The date was again confirmed the week before and Jordon, the fitter arrived on the day arranged and set about rebuilding our bathroom. There were a few snags at first with the plumbing, but they were quickly and professionally attended to. Jordan worked very hard and with great efficiency. Within the same time scale the Electrician and 'Karndean' floor fitter arrived and between them produced a flawless result. We are very happy with it and pleased we chose Regal. Nothing was too much trouble. We highly recommend them and we are showing our friends and family the new bathroom. They are amazed too, at what has been achieved. Thank you 'Regal Interiors'
Customer in West Yorkshire Posted on 04/08/2023 , work completed 28/07/2023
The trader replied (on 11/12/2023)
Hello, Thank you so much for taking the time to leave us your review, it is really appreciated and I am so glad you are happy with your lovely new bathroom! I will pass your kind comments on to Adrian, Jordan & the whole team involved. We look forward to hopefully welcoming you back to our showroom some time in the future. Thank you again The Regal Team
I Highly recommend
Customer Service
Quality
Value
From start to finish our new bathroom was designed and fitted to excellent standards. At the design stage all our concerns were taken into account and where other companies said what we wanted couldn't be done Andy came up with a design after, talking to a fitter, that could work and fulfill our needs. We went to talk through the designs and where free to change anything. There was no pressure at all. When we were happy with everything a date was set and the work began. Scott did all the work and worked miracles, moving pipework to enable the design we wanted. He went above and beyond to ensure everything was right for us. The customer service was excellent and all the team were friendly and approachable, keeping in regular contact to check we were happy with how everything was going. We now have a bathroom we are totally happy with. I would highly recommend them and will definitely use them again.
Customer in North Yorkshire Posted on 13/06/2023 , work completed 09/06/2023
The trader replied (on 30/06/2023)
Hello, Thank you for taking the time to leave us a review, it is much appreciated. I am so pleased to hear you are happy with your new bathroom and I will pass your lovely comments on to Andy, Scott and all the team involved. Thank you, The Regal Team.
Professional & friendly service
Customer Service
Quality
Value
I visited the showroom to view their wardrobe range and was greeted by Smita. She was very friendly and helpful and answered all my questions. I chose the Holcombe/melford range in Kashmir. The work began on the exact date given by John, the fitter. John worked without breaks and was very respectful of my property and at the end of each day the room was tidy and left in a clean condition. Everything went according to plan without any problems at all. I am absolutely delighted with my wardrobes and the excellent service that I received from everyone at Regal Interiors. First class service and quality products.
Customer in West Yorkshire Posted on 09/06/2023 , work completed 18/05/2023
The trader replied (on 23/06/2023)
Hello, I am so pleased to hear you are delighted with your new bedroom! Thank you for taking the time to leave us such a lovely review, it is nice to hear and your kind comments will be passed on to all involved. Thank you The Regal Team
Great work and efficient service
Customer Service
Quality
Value
From the booking of a initial planning appointment to the completion, the service was exceptionally good. I hade a partial update of en-suite (vanity unity with basin, a new toilet and a Karndean floor) and a new vanity unit in a cloakroom. Kevin installed everything very efficiently and was exceptionally clean and tidy. Andy kept us informed of the order and installation dates and checked that the work was of a good standard. The work was excellent and the administration was efficient. I can highly recommend Regal Interiors. Thank you.
Customer in West Yorkshire Posted on 13/04/2023 , work completed 29/03/2023
The trader replied (on 27/04/2023)
Hello, Thank you for the lovely review, it is much appreciated and makes our job worth while. I will pass your kind comments on to Kevin & Andy. Thank you The Regal Team.
Usual excellent service from Regal interiors
Customer Service
Quality
Value
We have used Regal Interiors a number of times over several years. On this occasion it was for the design and fitting of a new kitchen. We received the usual helpful advice about what was and wasn’t possible and when we visited the showroom there was always one of the two kitchen sales people there to help us - they have endless patience. The fitting was carried out to the highest standard and with great respect for us and our property. There was one tiny thing to put right after the kitchen was fitted and that has already been addressed. The final cost was exactly as quoted minus some items that did not turn out to be necessary.
Rosemary in North Yorkshire Posted on 04/04/2023 , work completed 27/03/2023
The trader replied (on 27/04/2023)
Hi Rosemary, Thank you for taking the time to leave us such a lovely review, it is much appreciated. We are so pleased to hear that you are happy with your new kitchen and we will pass on your kind comments to the sales person & fitter who looked after your project! It is always a pleasure to work for you and we look forward to welcoming you back to the showroom sometime in the future. Thanks again, The Regal Team
Professional throughout
Customer Service
Quality
Value
The bathroom fitter Paul was professional throughout, explaining the difficulties and helping to resolve them. He was also very tidy and courteous and arranged times that were suitable for us. The salesman Adrian was similarly professional and helpful
Customer in North Yorkshire Posted on 02/03/2023 , work completed 24/02/2023
The trader replied (on 27/04/2023)
Hello, Thank you for taking the time to leave us a review, it is much appreciated and I will pass your lovely comments on to Paul and Adrian. Thank you The Regal Team
Personal touch, promises kept, top quality customer service and superb craftsmanship
Customer Service
Quality
Value
I can unreservedly recommend this company. I had a new bathroom fitted involving a separate toilet and bathroom combining. I was worried about the time it would take and the mess. I needn’t have worried. The whole process was made so easy and painless. Brilliant customer service from Adrian and the whole team. Things happened as promised from plans, paperwork and phone calls to the actual fitting by an amazing father/son combo. The quality of work is superb. What was promised was delivered to the highest standards. Everyone I came into contact with was friendly, helpful and always went above and beyond to make sure I was happy. I cannot believe how smoothly it went. The personal touch was always in evidence. I never felt like just another customer. Any question or query I had was answered immediately. Always easy to get in touch with the relevant member of the team. Having fairly recently moved into a bungalow requiring a lot of work from various contractors I can honestly say this was my best experience so far. Brilliant from start to finish.
Customer in West Yorkshire Posted on 01/03/2023 , work completed 01/11/2022
The trader replied (on 27/04/2023)
Hello, Thank you for taking the time to leave us such a lovely review, it is much appreciated and I will pass your kind comments on to all involved. We are so glad you are happy with your new bathroom. It was a pleasure to work for you and we look forward to hopefully welcoming you back to our showroom sometime in the future. Kind Regards The Regal Team
Great service and stress free kitchen fitting … highly recommended
Customer Service
Quality
Value
I used Regal to remodel and fit my kitchen. I wanted someone who would manage the whole process for me and they were recommended by a friend. The whole process was easy and stress free. The showroom staff were friendly, knowledgeable and helpful and designed a lovely kitchen for me. At no time did I feel under pressure to make decisions and took my time to get all the details and costs right. All costs are fully detailed on the quote which I liked as nothing is hidden and it’s easy to see where costs are. The fitting process started on the date agreed and it all ran like clockwork with all the trades arriving as needed so there was no delay. The fitter and all the trades were friendly and professional and carried out the work to a high standard. The whole process was stress free and I would highly recommend Regal. They really do what they say they will and unlike what I’ve heard about some of the larger stores they do really care about getting it right for you.
Geraldine in West Yorkshire Posted on 15/11/2022 , work completed 19/09/2022
Expert craftsmen and customer service
Customer Service
Quality
Value
Regal have just completed their works at our property. We have to thank them, and all their expert craftsmen, for providing us with such an incredible kitchen and bathroom. They should be proud of their company and the level of service they have provided.
Customer in West Yorkshire Posted on 28/04/2022 , work completed 25/04/2022
First class at every level
Customer Service
Quality
Value
The service and care from Regal Interiors has been absolutely first class from the moment we walked in to enquire about a new bathroom. Your greeting, attitude and ability to show a wide range of options for tiles, baths, showers and fittings was without pressure and with knowledge and experience. You undertook a full survey of our existing bathroom and with discussion and consideration produced designs and reccomendations to suit our needs and space. The fitting and installation was all undertaken to the highest standard, with an incredible eye for detail and perfection, and we are absolutely delighted with the finished bathroom suite - it is stunning. Since completion, we had one small problem with a dripping tap on the washbasin due to a slight fault with the tap and not bad workmanship I hasten to add, and Regal sorted this promptly and without any fuss replacing the tap free of charge. We have happily suggested and recommended Regal Interiors to others in our village who have required bathroom fitting services.
Customer in North Yorkshire Posted on 20/04/2022 , work completed 19/04/2022
A job well done
Customer Service
Quality
Value
Regal Interiors competely refitted our kitchen. We opted for their comprehensive service from kitchen design/planning through to completion: removal of old kitchen including appliances, plastering, plumbing, electrics, fitting of units, worktop, appliances and flooring. We were impressed from the outset with the care and time taken to ensure the design was right for us and the careful costings. The work was fully project managed and happened on schedule. Communication was good throughout, any minor issues withthe refit were discussed with us and quickly resolved. The workers were competent, friendly, efficient and tidy, completing the work to a high standard within the timeframe we had been given. A complete, fully project managed refit is not a cheap option but for us was worth the expense. The service provided definitely took the worry and pain out of what is a very complex piece of work. We have no reservation in recommending them.
Customer in West Yorkshire Posted on 24/02/2022 , work completed 11/02/2022
Excellent service.
Customer Service
Quality
Value
I was very impressed with how quickly the problem with the plug in my bathroom basin was dealt with & Richard did an excellent job.
Customer in West Yorkshire Posted on 19/02/2022 , work completed 02/02/2022
Kitchen repair.
Customer Service
Quality
Value
I was extremely pleased with the work done by Regal Interiors to rectify a problem with my kitchen. The communication was friendly and once the problem was ascertained the work was carried out to a high standard in a professional manner. Small details were noticed and rectified without them being pointed out. I would definitely recommend.
Customer in West Yorkshire Posted on 18/02/2022 , work completed 02/02/2022
First class workmanship and after care!
Customer Service
Quality
Value
I used Regal interiors for the fitting of a shower room and a wet room. Right from the start it was clear that I was dealing with professionals. Their showroom is laid out to the highest standards and the help I received when deciding on some of the key elements of the design was really appreciated. Their fitters turned up when they said they would, treated both me and my house with respect and the quality of their workmanship was of the highest standards. Despite the amount of work involved, my house was spotless when they left. I needed to call them shortly afterwards to report one slight issue and to their credit, someone came round the very next day to rectify it. I'm not sure it gets much better than this and would have absolutely no hesitation in recommending Regal Interiors, or using them again.
Customer in West Yorkshire Posted on 16/02/2022 , work completed 10/02/2022
After Sales Customer Care
Customer Service
Quality
Value
A sale is a sale but the real measure of a company you entrust work to, is how they respond to the after-sales, customer care needs. Regal interiors have been exemplary and the 2 occasions where we needed to contact them (a manufacturers fault on a shower and an electrical supply issue for an led mirror) their response was quick and efficient with no wriggling or attempts to pass responsibility to someone else. Textbook customer care and that really matters so top marks to the team at regal interiors.
James in West Yorkshire Posted on 15/02/2022 , work completed 18/03/2020
After Sales Commitment
Customer Service
Quality
Value
We had our en suite fitted back in September 2020. We noticed that the toilet was showing some sign of flexing from the fixings hidden behind the panel. I reached out to Regal Interiors to explain the issue. The very same day I received an email to say this would be addressed under warranty and that the After Sales team would be in touch. Lucy duly called and Colin visited the very next day to remedy the issue. I was really impressed with the service provided and felt really pleased that we chose Regal Interiors as the issue of After Sales care was one of the reasons we decided to place our business with them. Some 15 months after the installation and our first issue that we experienced, it was dealt with promptly and without any hassle. Truly exceptional service
Customer in West Yorkshire Posted on 25/01/2022 , work completed 15/01/2022
The trader replied (on 10/03/2022)
Hello, Thank you so much for taking the time to leave us a review - it is very much appreciated, we will pass your kind comments on to our aftersales team. Customer care is extremely important to us & we pride ourselves on our aftersales service. I'm glad we could be of assistance to you & we look forward to hopefully welcoming you back to our showroom some time in the future! :) Thank you The Regal Team
Replacement handles
Customer Service
Quality
Value
Very helpful staff responsive to my email sent and got back to me with a solution and then a very kind gentleman came and exchanged the handles once they had received them
Customer in North Yorkshire Posted on 09/12/2021 , work completed 08/12/2021
The trader replied (on 10/03/2022)
Hello, Thank you for taking the time to leave us a review, it is much appreciated! Customer service is as equally important to us as anything else we do here, we are always happy to help where ever we can. Thanks The Regal Team
Regal Interiors-going that extra yard!
Customer Service
Quality
Value
Regal Interiors of Keighley in West Yorkshire transformed our bathroom a few months ago into something we still regard as rather special. The design, workmanship and finish of products was top notch and all the work was completed on time and within budget. Recently I thought there was an electrical problem in the bathroom and contacted RI for help and advice. Will, one of their Electricians attended within 24 hours but quickly ruled out any problem with the bathroom installation. Even so Will investigated the problem, identified the fault (faulty connection to an upstairs light) and fixed it! I am happy to acknowledge what I believe to be symptomatic of RI's work ethic ie. to provide comprehensive service and support to ensure the complete satisfaction of the customer. Thank you ,Will and thank you Regal Interiors.
Customer in West Yorkshire Posted on 25/11/2021 , work completed 16/11/2021
The trader replied (on 02/12/2021)
Hello, Thank you for taking the time to leave us a review - It is much appreciated! I'm glad you are happy with your lovely new bathroom and I will pass your kind comments on to Will. We hope to welcome you back to the showroom some time in the future. Thanks again The Regal Team
Second Time Using This Great Company
Customer Service
Quality
Value
We used Regal Interiors 5 years ago to completely remodel our kitchen and downstairs living area, making it completely open plan and with a fabulous new kitchen. We could not fault their work in any way and so when we were ready to upgrade and update our master bedroom, en-suite and have a dressing room created out of a spare bedroom, we didn't hesitate to call in Regal Interiors again. They have done another fantastic job and we are highly delighted.
Customer in West Yorkshire Posted on 11/11/2021 , work completed 04/10/2021
The trader replied (on 02/12/2021)
Hello, Thank you for your lovely review, it was a pleasure working for you and I am so pleased to hear you are delighted with your new bedroom, dressing room and en-suite! The Regal Team
Disappointing
Customer Service
Quality
Value
Two installations completed bathroom and bedroom, bathroom transformed however after a couple of weeks noticed a cracked tile behind toilet, fitter returned and admitted he broke it whilst laying the floor but thought we wouldn’t notice it, tile replaced but had a leak on the toilet as a result, returned and rectified. Bespoke bedroom started, during planning we stipulated a place to store suitcases and room to fit an existing stool under the dresser which allowed the mirror to slide across. Andy the fitter started and it soon became apparent he wasn’t aware of our stipulations and continued the build. Unable to contact the planner as on holiday. Nearing completion the dresser unit was to be left without any backing board, further phone calls to rectify. On completion small details left including 20mm gap at side of frame for which we had to purchase trim from B&Q, incorrect coloured screw caps, told they couldn’t get any we found some after 3min search on Amazon. Although the work that was done was to a good standard we were left disappointed by the main issue of nowhere to store our suitcases and the inability of the mirror to slide across in front of the stored stool not to mention the finishing details.
Customer in North Yorkshire Posted on 29/10/2021 , work completed 05/10/2021
The trader replied (on 29/11/2021)
Thank you for your honest comments. Myself, the bedroom salesperson and the 2 fitters have a had a meeting about this to discuss what can be done different in the future. I am satisfied we have all learnt from the experience to ensure nothing similar happens in the future. We do feel we go in to lots of detail with the customer at the time of order to ensure all the relevant information is gathered and all choices have been covered. On this occasion there was specific detail which you should have been made aware of (i.e. no backs in the chosen internal fitments). Going forward this will be now be explained in more detail. Specific installation detail will also be made clearer for the fitter. I am sorry you feel disappointed with your experience, but I am pleased that both the bedroom and bathroom now finished, look fantastic. Adrian Frost Managing Director
Excellent!
Customer Service
Quality
Value
One or two minor problems occurred two years after the original work was carried out (drain cover stuck, silicone sealant lifted and slight loss of temperature in shower) The problems were solved efficiently. Really marvelous service from this company. I'm happy to answer any questions you may have but rate this company highly. What stood out? That they sorted these issues out happily after 2 years! Regular contact regarding house call timing - polite and skilled tradesman.
Customer in North Yorkshire Posted on 22/10/2021 , work completed 15/10/2021
The trader replied (on 02/12/2021)
Hello, Thank you for your lovely review - it is much appreciated. Customer service is so important to us and we will always look after our customers! :) Thanks again The Regal Team
Very Delighted 😊
Customer Service
Quality
Value
We are very delighted with our new bathroom. Excellent service on our first visit to the showroom. Andy's design visit, advice, design and follow up visit at the showroom to choose colours and explain the design was excellent too. Andy continued to keep in touch and keep us informed regarding start date etc.. Considering the issues Covid 19 has caused with suppliers etc. Andy managed to bring the start date forward a week! Excellency continued throughout from day one when John & Ryan (fitters) arrived. They were more than helpful, kept us informed, very knowledgeable , extremely tidy and most importantly did an excellent job fitting our bathroom. They even explained to us how to resolve our house bathroom shower issue. Only downside was the price was a bit more expensive than we had originally thought but the quality products and quality service made it excellent value for money. We would recommend Regal Interiors to anyone and would certainly use them again - excellent.
Customer in North Yorkshire Posted on 20/07/2021 , work completed 13/07/2021
The trader replied (on 30/11/2021)
Thank you for your positive review, we are glad to hear you are delighted with your new bathroom. I will pass your kind comments on to Andy, John & Ryan :) As you mentioned Covid 19 has made things extremely difficult for us but it always makes things easier when we have accommodating customers like yourself who can be flexible and allow us to move dates etc. Thanks again The Regal Team
Wet Room
Customer Service
Quality
Value
We were looking to upgrade our bathroom as our son, who is a wheelchair user, was finding it increasingly difficult getting in and out of the bath. It took many trips to Regal Interiors to look at what they had available to build the perfect bathroom. We needed to take into account the height of wash basin and pedestal, toilet, type of shower, slip proof flooring, radiator open on one side to allow towels to be slid onto it, plus lots of other little extras like fitting of toilet roll holder, hand rail. The main considerations were the following: - • Sink - wheelchair accessible and correct height • Radiator - open sided for easy towel access • Shower and Shower Control - individual temperature control and shower head choice • Granite bench and shower screen - designed to allow safe access for our son and to be able to keep his wheelchair dry. The date for the work to commence was agreed and Graham & Billy did a superb job. They listened to our concerns and the job was completed to a high standard. On completion of the re-fit we have a bathroom that is not a typical disabled bathroom – no handrails in sight (despite us ordering one). We would like to thank Eleanor for her project management and Graham & Billy for basically just getting on with it and the outcome is a beautiful bathroom that our son feels it is a great improvement for him.
Martin and Christine in North Yorkshire Posted on 15/07/2021 , work completed 24/06/2021
The trader replied (on 30/11/2021)
Hi Martin & Christine, Thank you so much for your lovely review, it was an absolute pleasure to work with you and we are so pleased to hear you and your son are delighted with your new bathroom. I will pass your lovely comments on to Eleanor, Graham & Billy. Thank you again. The Regal Team
Kitchen fitted beautifully
Customer Service
Quality
Value
I have had my kitchen from Regal interiors. Very pleased with the work. The fitting and the tidiness of the workman. Always on time. And never let me down. I would go back to Regal. Bathroom next. Very efficiently run company very easy to do business with. Never thought that my kitchen would look so nice and well organised to suit all my needs and more.
Antoinette in Lancashire Posted on 01/04/2021 , work completed 21/03/2021
The trader replied (on 30/11/2021)
Hi Antoinette Thank you for your lovely review, I am so glad to hear you are pleased with your new kitchen. Thanks again. The Regal Team
Excellent Service
Customer Service
Quality
Value
I was very impressed with Regal Interiors, from the design visit to the completion they were very professional, they always kept me informed of when they were coming and how long it would take, they were tidy workers and very pleasant to deal with, I would definitely recommend them. The quality of the furniture is fantastic, my bedroom looks amazing.
Customer in North Yorkshire Posted on 07/01/2021 , work completed 21/12/2020
The trader replied (on 30/11/2021)
Thank you for taking the time to leave such a positive review, it is much appreciated. I will pass your comments on to our bedroom department. The Regal Team
Regal interiors came to the rescue.
Customer Service
Quality
Value
I was very impressed at the speed and efficiency of Regal Interiors to replace a shower door at very short notice. I own a holiday cottage and whilst cleaning the bathroom on the Monday, the shower door came away in my hands! I phoned Regal Interiors and the following morning Adrian arrived to take measurements. He also pre arranged for the new door to be fitted, subject to quote, on Wednesday. The shower door was ordered on Tuesday afternoon, fitted on Wednesday ready for guest arrival on Thursday. Customer service is outstanding and the shower door of excellent quality.
Customer in North Yorkshire Posted on 11/07/2020 , work completed 08/07/2020
The trader replied (on 30/11/2021)
Thank you for your positive review, customer service is as equally important to us as anything else we do here, we are always happy to help where ever we can. Thanks The Regal Team
Regal Interiors New Kitchen
Customer Service
Quality
Value
We would like to thank Regal Interiors for our new kitchen from planning to installation The job went smoothly from start to finish and we got the kitchen of our dreams the design by Adrian Holdsworth was just what we wanted being only a small size he managed to increase our storage and workspace Making it much more usable and efficient and beautiful at the same time the fitting by John Crossley was expertly carried out to the last detail nothing was to much trouble clean and tidy and everything explained each day as the work progressed on the last day he cleaned every last drawer and unit and explained how to work all the new appliances leaving it all ready for us to use we would definitely recommend Regal Interiors to all our family and friends
Mr and Mrs Holgate in North Yorkshire Posted on 26/06/2020 , work completed 16/06/2020
The trader replied (on 30/11/2021)
Dear Mr & Mrs Holgate, thank you for taking the time to leave us a review, we are very glad you are happy with your new kitchen and we will pass on your lovely comments to Adrian who looked after your project and John who fitted the kitchen. Thank you again The Regal Team
100% Excellent
Customer Service
Quality
Value
Regal Interiors did a complete refit of our ensuite and a partial refit of our house bathroom. Despite the hiccough caused by the Covid 19 lockdown both jobs were completed efficiently. We were 100% delighted with the whole process from our initial visit to the showroom and the measuring and design service through to the installation by the friendly and efficient team. The new fittings and tiles are super too. We can highly recommend this company.
Customer in North Yorkshire Posted on 12/06/2020 , work completed 05/06/2020
Excellent customer service.
Customer Service
Quality
Value
My husband and I have used Regal Interiors on three occasions in the past. On this occasion, they came to my aid when the shower screen ‘exploded’ one afternoon. Despite the fact that they had installed our bathroom in 2009, they sent their representative within the hour to assess and clear up the devastation! They ordered a new screen for us and installed it within two weeks. We were very impressed with the friendly and professional service that they gave us. We would not hesitate to use them again.
Customer in West Yorkshire Posted on 14/03/2020 , work completed 28/02/2020
Fabulous job on bathroom & kitchen
Customer Service
Quality
Value
I visited Regal Interiors wanting a complete makeover on my bathroom and kitchen, having the colour schemes in mind already. Smita arranged to come to my house to measure up in order to do a proper quote and within a matter of a week at most, I was back at Regal reviewing the quote and the design of my kitchen/bathroom. I was so impressed that Smita had taken note of my preferred colour schemes and the fact that I wanted a modern feel to both rooms. She had selected out a few options of flooring, cupboard doors, and work surfaces that were to my taste; it didn't take me long to decide what I wanted as she had made it so easy. I signed on the dotted line at the start of October and by the start of December they were cracking on with the actual work. It was also completed by 23 December, with my snagging list (I am quite particular and have a keen eye!) completed on 24 December - that is dedication for me doing work on Christmas Eve! The full customer journey from pre-sale to post-sale is fabulous; I have been in touch recently I have noticed something on my flooring and Smita was on the case immediately ordering extra floor tiles and advising they would be in touch when the tiles arrived and they could start to carry out the exchange. I would highly recommend Regal Interiors to anyone, purely for the full customer experience :)
Customer in North Yorkshire Posted on 08/03/2020 , work completed 23/12/2019
The trader replied (on 19/03/2020)
Hi As I know you will appreciate and indeed have experienced, all the staff here at Regal are 100% committed to our customers and we all try our utmost to provide the best customer experience possible. This doesn't always go according to plan, but our commitment and dedication to achieve the required finished is never in doubt. I have passed on your comments to Smita and she was really chuffed you took the time to leave such a positive review. Thank You Adrian Frost Managing Director
Perfect service once again
Customer Service
Quality
Value
We have used Regal many times in the past, for a new kitchen, two bathrooms and three sets of fitted bedroom furniture. On this occasion we just wanted a built under freezer installed in our existing kitchen, the sink re-positioning and two new taps. We always approach Adrian Holdsworth because we have always had excellent advice and help from him, nothing has ever been too much trouble. He visited our property and made suggestions regarding how to proceed and then produced a detailed estimate. We didn’t have to wait long after accepting the quote and the work was completed in two days by John, he did an excellent job, working very hard and leaving everything as clean and tidy as he could. We always recommend Regal to friends and neighbours.
Customer in North Yorkshire Posted on 21/02/2020 , work completed 18/02/2020
The trader replied (on 25/02/2020)
Hi Thank you for taking time to leave such a positive review. I would also like to thank you for your kind words regarding Adrian Holdsworth. Adrian has been with Regal for many years and has always shown complete dedication towards the job he does and his many customers. His attention to detail is exemplary. Regards Adrian Frost (Managing Director)
Excellent. Really excellent. Complete shower room relocated
Customer Service
Quality
Value
The plan: Move our bathroom into a larger room and restore the old bathroom as an office / spare room. It was scheduled to take just over 3 weeks. The entire process went without a hiccup. The planning was meticulous and nothing was too much trouble - Andy explained and showed us the possibilities. We were given 3D prints of the finished bathroom, along with itemised costs for everything. We had plenty of time to look through this and to make adjustments which were readily accommodated. The project planning was spot on - everything was on time and if anything had been overlooked, a quick phone call and it was brought to the house. Paul was there every day, and the team kept in contact so that there was never any waiting for someone to turn up and do their bit. Paul did much of the work and his attention to detail was superb - he clearly had an eye on the quality of the finished result. We expected to be without a shower for some of the time, but we left them to it for a few days in the middle. Paul managed to rearrange things so that when we came back, our new shower was in a state to be used. There was no hassle, nothing stopped the work from progressing. Paul and the electrician, plasterer, joiner and flooring fitter kept us informed and involved. They were respectful of our home and at the end of each day tidied up and stowed tools away. We are thrilled to bits. New superb bathroom, new spare room, new downstairs loo. Thoroughly recommend Regal Interiors
Customer in West Yorkshire Posted on 19/02/2020 , work completed 03/02/2020
The trader replied (on 22/02/2020)
Hi Thank you for taking the time to leave such a lovely review. With every job we do we always try to ensure that the customer has complete satisfaction and that hopefully they will be a returning customer. All the staff at Regal work extremely hard for our customers and receiving such praise puts smiles on peoples faces! Thank you once again Adrian
Showroom bathroom
Customer Service
Quality
Value
My neighbours had their 2 bathrooms done by Regal and, as I was thinking of getting my main bathroom renovated, it seemed logical to try Regal as well. Eleanor Fuller came out to see my flat and measure up. In no time at all, I had a nice schematic of her proposal. I was taken through the options and materials and was very happy. It was more expensive than I had envisaged and the commencement date seemed forever a way into the future (3 months). But come the day, Mike and Michelle arrived to transform my bathroom. They worked happily and didn't seem to want anything from me. They took me through what they were going to do and then what they had done, so that I felt fully informed all the time. The quality of the materials, fit and finish are excellent and worth every penny to have such a top quality job done. Sam then came to do the floor and, again, the workmanship is first rate. It took him about 4 hours to complete what I thought was a "simple" job! It wasn't just a case of laying tiles: the base had to be prepared, the awkward electricity conduit worked around and then the whole thing sealed. Flawless! Overall, a brilliant job: my bathroom is transformed and I am very pleased indeed.
Customer in North Yorkshire Posted on 18/02/2020 , work completed 17/02/2020
The trader replied (on 22/02/2020)
Hi We are so pleased that you are really happy with your new Bathroom. It does get mentioned that sometimes the initial price may be higher than the customer had expected or hoped. That's not just from Regal but in general when customers are gathering different quotations. It isn't until work starts that customers come to appreciate just how much work is involved and how skilled the various installers are. Not to mention the dedication shown to our customers from the sales staff and project management team. Thank You once again. Adrian
Excellent 100% happy with the service and products received
Customer Service
Quality
Value
Previously purchased a kitchen from Regal Interiors and was extremely happy with the service and suggestion from the sales representative. The installation team we very professional, punctual and clean & tidy when working in our home. Once the kitchen had been installed it looked even better than the 3D image they provided. It was a no-brainer to visit their showroom to choose our latest purchase of a shower room. The quality of service we received from the showroom staff was again brilliant and we are extremely happy with the quality of product and the professionalism of everyone we dealt with. Once again the installation team were punctual, clean and tidy and we are more than happy with the end result. I recommend anyone to visit there new kitchen display as it is absolutely magnificent. Well done to all the team from a very happy customer!!
Paul Reynolds Posted on 14/02/2020 , work completed 08/02/2020
The trader replied (on 22/02/2020)
Hi Mr Reynolds As a returning customer I am so pleased you are once again really happy with your recently installed Shower Room. Thank you also for the kinds words in relation to our new renovated Kitchen area in the showroom. As i'm sure you will appreciate there was an awful lot of work that went in to this project but it has been so worth while. The response we have had from customers has been fantastic. Once again Thank You Adrian
Very satisfied with good en-suite installation
Customer Service
Quality
Value
Regal refurbished our en-suite. It ended up being exactly as we would have wished for and we were pleased with the service and support. Everything happened as had been planned and they even finished a day early. There was plenty of choice in the showroom to help you plan your ideas and all our questions before and during the installation were answered.
Customer in West Yorkshire Posted on 14/02/2020 , work completed 15/01/2020
The trader replied (on 22/02/2020)
Hi Thank you for leaving such a positive review. It seems that whatever we do or wherever we go these days we are always asked to rate products & services. So thank you once again on behalf of our future customers who may use yours and other reviews as part of their decision making process. Best Regards Adrian
A little disappointed
Customer Service
Quality
Value
Regal completed two bathrooms for us, the second one, an en-suite was completed in our absence. We were a little disappointed in the finish of the second bathroom in particular. Ultimately we got the impression that they’re all very busy and it’s unfortunately more about speed than the quality of the work. We were left with a wall hung cabinet that isn’t straight, gluey bootprints on the new flooring and our bedroom floor and some damage to our bedroom ceiling, presumably through being caught by the shower cabinet prior to installation. I don’t think we would have heard from the project manager had we not contacted him. They did return to sort some very frustrating issues with the wall mirrors and also to quickly add some caulking to the ceiling / wall tiled border which hadn’t been done. In addition, the actual fitters and timing of the work were changed at a week’s notice which was an inconvenience to us. In short, whilst not a complete disaster, we couldn’t recommend Regal.
Customer in North Yorkshire Posted on 03/02/2020 , work completed 01/11/2019
The trader replied (on 11/02/2020)
I am sorry you are a little disappointed with your new En-Suite. The work we do is never about speed but more about the quality of the finish, which is why we booked the same fitting team that installed your bathroom to your satisfaction 2 weeks previously. I know Regal Interiors are not perfect and occasionally there can be issues that occur during installation. Sometimes these issues are within our control and sometimes they're not. The mirror which has had to be replaced 5 times was an annoyance to us both as it was a manufacturing defect, but we found a suitable solution in the end. What we always do is ensure that we put right any niggles or snags, just like we have in this instance. If you feel it would be beneficial for me to call and see you and discuss your disappointment I would be more than willing to do so. Regards Adrian Frost Managing Director
Very happy 😊
Customer Service
Quality
Value
I am highly delighted with my new bathroom. Service from first visit to showroom was excellent. Excellency continued throughout from day one when fitters arrived, there was no question too many. They were more than helpful and extremely tidy. I am now planning my bedroom work with them and would not think of using anybody else but Regal.
Jacqueline, North Yorkshire Posted on 22/08/2019 , work completed 14/08/2019
Did exactly what we wanted
Customer Service
Quality
Value
This was the third job that Regal Interiors have done for us over recent years and, as with the first two, this latest job was well organised and carried out to a very high standard. From the initial estimate, which involved some discussion on our part, to arranging when it should be done right through to the job being completed, the customer service and the professionalism shown was excellent. I wouldn't hesitate to go back to Regal for further bathroom/bedroom jobs.
Customer in North Yorkshire Posted on 10/08/2019 , work completed 26/07/2019
Great job from planning through to completion of installation
Customer Service
Quality
Value
Friendly and efficient service from start to finish, ending up with a top quality bathroom. Very impressed with quality of workmanship, tidiness and timeliness. Well done and thanks to all involved at Regal.
Customer in West Yorkshire Posted on 10/04/2019 , work completed 20/03/2019
Pleased overall
Customer Service
Quality
Value
Supply and fitting of bathroom and cloakroom. This is a quality service - I am pleased with the result. The fitter was pleasant and explained things to me when I asked and cleared the house up excellently at the end of the job. On the downside I felt employees may be overworked, even at the showroom, and annoyingly, my invoice was sent to my neighbours house- and there is a now possibility more of my neighbours know how much I paid for my bathroom. Overall though, I would recommend this company
Cheryl Hounslow Posted on 22/10/2018 , work completed 22/10/2018
My review
Customer Service
Quality
Value
Would recommend.
Frederick, West Yorkshire Posted on 22/10/2018 , work completed 22/10/2018
Friendly & efficient.
Customer Service
Quality
Value
Complete fitting of bathroom. Neat, tidy & efficient work. On budget & on schedule. Friendliness & helpfulness of all staff was outstanding.
Adrian, West Yorkshire Posted on 03/10/2018 , work completed 03/10/2018
Prompt & professional
Customer Service
Quality
Value
Fitted kitchen and floor repair and Karndean floor to hall, kitchen & bathroom & electrics. All three tradesmen were very professional. They did a good job and I am pleased and satisfied with the end result.
Jean, North Yorkshire Posted on 01/10/2018 , work completed 01/10/2018
Very good service and end product
Customer Service
Quality
Value
Couldn't have done better. A very professional job.
Which? Trusted Traders Consumer Posted on 24/09/2018 , work completed 24/09/2018
First class and professional
Customer Service
Quality
Value
Was done to agreed budget and to a high standard. We were impressed with everyone involved from start to finish. Everyone was very friendly and helpful and gave us good advice. We can highly recommend Regal Interiors to anyone.
Valerie, North Yorkshire Posted on 19/09/2018 , work completed 19/09/2018
Fast, efficient service
Customer Service
Quality
Value
Salesman very helpful, and the two fitters never stopped and did an excellent job
Angela, West Yorkshire Posted on 06/08/2018 , work completed 06/08/2018
Kitchen & bathroom
Customer Service
Quality
Value
Not the cheapest kitchens and bathrooms on the market but sales staff and fitters were all excellent.
Jane, West Yorkshire Posted on 23/07/2018 , work completed 23/07/2018
Excellent service superb job
Customer Service
Quality
Value
Regal Interiors were excellent. From the first day we went to look around the showroom, through to completion of the job. Superb customer service and a first class fitting of our bedroom furniture. Very pleased!
Neil, West Yorkshire Posted on 19/07/2018 , work completed 19/07/2018
A job well done
Customer Service
Quality
Value
Regal's design for our bathroom was a considerable improvement over the original design. The fitter did a good job with no more disruption than expected. The quality of the installation was very good.
Ronald, North Yorkshire Posted on 10/07/2018 , work completed 10/07/2018
Extremely satisfied
Customer Service
Quality
Value
From start to finish, with all aspects of the work was top class.
Edythe, West Yorkshire Posted on 19/06/2018 , work completed 19/06/2018
Excellent job.
Customer Service
Quality
Value
Punctual and clean tradespeople. Clear and transparent pricing and process.
Tara, West Yorkshire Posted on 18/06/2018 , work completed 18/06/2018
The trader replied (on 21/06/2018)
Hi Tara, Thank you for taking the time to leave a review, it is much appreciated and I hope you are enjoying your new bathroom! The Regal Team.
Excellent job
Customer Service
Quality
Value
Very professional, helpful and obliging. High standard of workmanship. Very tidy fitters, cleaning up at the end of the day.
Roger, North Yorkshire Posted on 06/06/2018 , work completed 06/06/2018
Fantastic product, service and fitment!
Customer Service
Quality
Value
From start to finish, I could not be more impressed! The service from Richard at sales was great and the product is of extremely high quality. The icing on the cake being the fitter 'Paul' who ensured disruption was kept to a minimum, was extremely punctual/courteous and worked to a very high standard indeed! My bathroom is amazing!
Simon, West Yorkshire Posted on 04/06/2018 , work completed 04/06/2018
First-class work.
Customer Service
Quality
Value
Part replacement of bathroom fittings. Work carried out most efficiently from first detailed quote to fast, clean fitting service. We would recommend Regal Interiors to anyone and would certainly use them again - excellent.
John, North Yorkshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 07/06/2018)
Hi John, Thank you for taking the time to leave a review, that's good to hear and is much appreciated. The Regal Team.
Brilliant job
Customer Service
Quality
Value
Everything from first visit, design and fitting went well. Fitters were prompt, efficient, polite. Units and appliances excellent quality resulting in a superb bathroom installation. We are delighted to recommend Regal Interiors.
Keith, West Yorkshire Posted on 08/05/2018 , work completed 08/05/2018
The trader replied (on 07/06/2018)
Hi Keith, Thank you for the lovely review, we are glad you are happy with your new bathroom and will pass on your kind comments to the sales person and fitter who looked after your project! The Regal Team.
Professional
Customer Service
Quality
Value
Excellent service pre fitting, delivered/fitted as promised some damage to woodwork and furniture when items removed/brought in and upstairs.
Julie, West Yorkshire Posted on 08/05/2018 , work completed 08/05/2018
Excellent job
Customer Service
Quality
Value
Regal Interiors completed this job exactly as promised and to a very high standard. A very good company to work with - very co-operative and understanding of my requirements. I would certainly recommend Regal Interiors to anyone.
David, North Yorkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 17/05/2018)
Hi David, Thank you for taking the time to leave such a positive review, it is much appreciated and your comments will be passed on to the sales team and fitter who looked after your project. The Regal Team
My review
Customer Service
Quality
Value
Very efficient.
Joan, North Yorkshire Posted on 30/04/2018 , work completed 30/04/2018
Brilliant job, well done
Customer Service
Quality
Value
From 1st phone call to a visit to showroom, staff were very friendly, understanding, very clean and a good, faultless service. Would recommend them and would use them again.
Michael, West Yorkshire Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 07/06/2018)
Hi Michael, Thank you for your positive feedback, it is nice to hear and your kind comments will be passed on to our team! Thank you - The Regal Team.
My review
Customer Service
Quality
Value
Brilliant job.
Sheila, West Yorkshire Posted on 14/03/2018 , work completed 14/03/2018
Excellent job
Customer Service
Quality
Value
Delayed by snow for a week, the fitter Scott proceeded to work tirelessly and competently for 10 days to get our bathroom finished. High standard of finish, fitter polite, quiet and asked our approval everyday before starting work. Good communications and service.
Celia, North Yorkshire Posted on 05/03/2018 , work completed 05/03/2018
Highly recommended.
Customer Service
Quality
Value
We had new bedroom wardrobes planned and fitted in three rooms. The designer listened to our requirements and came up with a plan to maximise the available space. The fitters were polite and friendly, and extremely professional. They cleared up after themselves each day and worked well together. We were highly satisfied with the work from start to finish.
Peter, West Yorkshire Posted on 05/02/2018 , work completed 05/02/2018
My review
Customer Service
Quality
Value
Good job.
Sue, North Yorkshire Posted on 05/02/2018 , work completed 05/02/2018
Efficient
Customer Service
Quality
Value
Clean, tidy and considerate workmen and job spot on.
Martin, North Yorkshire Posted on 05/02/2018 , work completed 05/02/2018
Well organised and responsive
Customer Service
Quality
Value
This was a two week fitting of a new kitchen. The work was well planned and carried out by skilled fitters. Regal Interiors responded well to any issues before, during and after the fitting.
David, West Yorkshire Posted on 23/01/2018 , work completed 23/01/2018
Excellent rom start to finish
Customer Service
Quality
Value
Professional service throughout - from sales, showroom, estimating, contact details, products, installation and after sales. Quality of installation and finish is excellent. All works started and finished on time. Fitters were careful, clean & tidy.
Jo, West Yorkshire Posted on 22/01/2018 , work completed 22/01/2018
Great job almost
Customer Service
Quality
Value
The quality of the finish was great and it was done on time and in good time. However a few little things were not mentioned such as ceilings would not be painted and they left a big hole in tiles behind new radiator. Just disappointing when most of work was so good!
Andrew, West Yorkshire Posted on 21/01/2018 , work completed 21/01/2018
Bathroom Fitting
Customer Service
Quality
Value
Showroom staff are excellent. The fitter they sent was helpful and did a very good job. Project manager could have been more conspicuous and there was no follow up inspection.
Howard, North Yorkshire Posted on 08/01/2018 , work completed 08/01/2018
Prompt and dedicate to the job
Customer Service
Quality
Value
Very satisfied with every aspect of the job.
Richard, West Yorkshire Posted on 08/01/2018 , work completed 08/01/2018
Excellent, beautiful job, pleasant plumber.
Customer Service
Quality
Value
We really enjoyed our experience with Regal Interiors from the sales staff especially Andrew and also with Scott the fitter who were both very professional and good humoured. Scott was the best workman we have ever had keeping everywhere clean and tidy. We would not hesitate to use Regal Interiors again.
Gloria, North Yorkshire Posted on 04/01/2018 , work completed 04/01/2018
Reliable, Thorough & Professional
Customer Service
Quality
Value
Fitted new shower, radiator & mirror this time. Have used them before and they always live up to expectations.
Kathleen, West Yorkshire Posted on 02/01/2018 , work completed 02/01/2018
Job well done
Customer Service
Quality
Value
Very pleased with standard of workmanship and attitude of tradesman. Kept us well informed and the job was done on time as promised with minimum of disruption. No complaints!
Which? Trusted Traders Consumer Posted on 30/11/2017 , work completed 30/11/2017
Excellent Job!
Customer Service
Quality
Value
Started the day they'd stated. Extremely tidy and careful, quality finishing, friendly and helpful.
Andrew, North Yorkshire Posted on 07/11/2017 , work completed 07/11/2017
My review
Customer Service
Quality
Value
All work done in a satisfactory manner to timescale agreed, would recommend to anyone.
Graham, West Yorkshire Posted on 31/10/2017 , work completed 31/10/2017
The trader replied (on 11/01/2018)
Hi Graham. Your kind words and those of all other customers make our job worth while and its nice to be appreciated. The Regal Team.
Fitted Wardrobes
Customer Service
Quality
Value
We had 2 wardrobes supplied and fitted by Regal. The price was competitive, delivery good and Andy the fitter did a superb job. We would have no hesitation in recommending Regal
KeithH Posted on 28/10/2017 , work completed 28/10/2017
The trader replied (on 11/01/2018)
Hi, Thank you for taking the time to leave such a positive review. I will pass your comments on to Andy the fitter. Hope to work with you again in the future. Thanks from all the Regal Team.
Prompt and Professional
Customer Service
Quality
Value
Punctually and competently done.
Rodney, West Yorkshire Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 11/01/2018)
Hi, Short and brief review and much appreciated. Thank You The Regal Team.
Brilliant team, planning and implementation excellent
Customer Service
Quality
Value
From the initial survey and recommendations through to finalisation, nothing was too much trouble, advice was prompt, excellent and friendly. Work was excellent, tidy and prompt - one little issue was put right immediately. Fantastic experience from someone who finds this sort of thing a nightmare. Thank you!
Catherine, West Yorkshire Posted on 03/10/2017 , work completed 03/10/2017
The trader replied (on 11/01/2018)
Hi Catherine, It is nice to hear that you journey with us was a fantastic one. Thank you for your positive feedback from the Regal Team.
I would highly recommend Regal Interiors.
Customer Service
Quality
Value
The old bathroom, needed a full rip out, before anything could be done. including a new window. This was done with the minimum of fuss. Richard made use of all the space in my small compact bathroom but it does not look cluttered it looks streamline and cosy, he helped us pick out a very lovely bathroom. Scott the fitter was marvellous he worked very hard, he is a perfectionist so every little detail was gone over with a fine tooth-comb, if something was not finished at knocking off time he would stay until it was done. The whole experience from walking into the showroom to the final touches was so smooth, I could not believe it, they started on the day they said and finished on the day said, with minimal disruption.
Gina Galloway Posted on 22/09/2017 , work completed 22/09/2017
The trader replied (on 26/09/2017)
Hi Gina, Thank you once again for your continued support, it is really appreciated. I know I will start to sound like a stuck record in my replies to the reviews, but all the staff invloved in a customers project (of which there are many) really do appreciate this kind of feed back and makes the jobs that they do worth while. The Regal Team
Excellent Work
Customer Service
Quality
Value
I would recommend this company for the excellent service we received creating a wonderful bathroom. The sales team were helpful and gave excellent design advice. The fitters were professional and very considerate and gave more than 100%, we could not have asked for more, they are a credit to the Company. We wish the Company all the success it deserves. Thank You
Jeanette & Graham, Bingley Posted on 21/09/2017 , work completed 21/09/2017
The trader replied (on 10/10/2017)
Hi, Thank you for taking the time to leave such a positive review. Our membership to Which? Trusted Traders is so important to new prospective customers as they can get a true insight in to what kind of service and quality of work they can expect from their chosen supplier. So on their behalf............thank You once again! The Regal Team
Excellent Service
Customer Service
Quality
Value
Very satisfied, this is the second time we have had Regal. They are as follows - Reliable company, expert workforce, great team. After service - immediate, local firm.
Jeanette, North Yorkshire Posted on 20/09/2017 , work completed 20/09/2017
Good job, prompt, very happy
Customer Service
Quality
Value
Good pleasant staff. Finished on schedule clean up good when the job finished
Which? Trusted Traders Consumer Posted on 12/09/2017 , work completed 12/09/2017
The trader replied (on 10/10/2017)
Hi, Short and brief review and much appreciated. Thank You The Regal Team
My review
Customer Service
Quality
Value
Full Service, well executed
Alan, West Yorkshire Posted on 28/08/2017 , work completed 28/08/2017
Delighted with out wet room
Customer Service
Quality
Value
So pleased we chose Regal Interiors to convert our bathroom to a wet room. Malcolm the fitter paid so much attention to detail and was on the job by 7.30 every morning. Every evening everything was tidied up and he made sure the toilet was useable overnight. Minor niggles were sorted out very quickly and from Richard the designer to all the rest of the team we had excellent service.
Muriel, West Yorkshire Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 10/10/2017)
Hi, We really appreciate you taking the time to leave a review on the Which? Trusted Trader web site. Your comments have been passed on to Malcolm and Richard. On their behalf............................Thank You :-) The Regal Team
1st class service
Customer Service
Quality
Value
Excellent 1st class service from Regal Interiors dealing in the main with Richard. My bathroom leaves nothing to be desired thanks to a meticulous craftsman.
Jack, West Yorkshire Posted on 15/08/2017 , work completed 15/08/2017
The trader replied (on 14/09/2017)
Hi Jack Many thanks for your kind words. It was a pleasure working for you and we hope you get many years of enjoyment from your new bathroom The Regal Team
Just gas service
Customer Service
Quality
Value
Would go back again and use again.
David, West Yorkshire Posted on 10/08/2017 , work completed 10/08/2017
Refurbished kitchen
Customer Service
Quality
Value
Designed the original kitchen. Wanted a refurbishment. They did exactly what we wanted them to do. Good workmen, excellent job.
Happy Customer Posted on 31/07/2017 , work completed 31/07/2017
The trader replied (on 14/09/2017)
Hi Thank you for taking the time to write a positive review The Regal Team
Excellent job & service from start to finish.
Customer Service
Quality
Value
Our second experience using Regal & would highly recommend the service & workmanship they provide.
Jean, West Yorkshire Posted on 14/07/2017 , work completed 14/07/2017
The trader replied (on 14/09/2017)
Hi Thank you for your review. Your comments will be passed on to the sales team and fitter who looked after your project The Regal Team
Professional job
Customer Service
Quality
Value
Great job and no problems that couldn't be sorted straight away. Only negative was mess at start of the job. New kitchen delivered whilst old one being removed - Absolute chaos!!
Lynda, West Yorkshire Posted on 10/07/2017 , work completed 10/07/2017
The trader replied (on 10/10/2017)
Hi, Thank you for the positive comments with regards to the installation of your new kitchen. Im sorry to hear it was chaotic at the start of the job with the removal of the old kitchen and the delivery of the new one. Where ever possible, we do try and arrange deliveries so that it works best for everyone, customers, fitters and other scheduled deliveries. Your comment has been noted so we can try and avoid this situation for future customers. The Regal Team
Plesant & helpful
Customer Service
Quality
Value
Very professional, detailed quotation supplied promptly. Final account agreed with the quote. Pleasant & helpful staff who clearly aimed to please. Not the cheapest - but you can't buy a Rolls Royce for the same price as a ford!
James, West Yorkshire Posted on 30/06/2017 , work completed 30/06/2017
The trader replied (on 14/09/2017)
Hi James Your kind words and those of all other customers make our job worth while and its nice to be appreciated. Your comments will be passed on to the relevant people. The regal Team
Very professional
Customer Service
Quality
Value
The job went smoothly, from ordering to completion. The sales people were very helpful in assisting us in our choice of kitchen. Tradesmen they appointed turned up on time and completed the job to a high standard, the fitter especially was prepared to go the extra mile to make the job look good. No hassle when minor problems/delays occurred.
Michael, West Yorkshire Posted on 19/06/2017 , work completed 19/06/2017
The trader replied (on 10/10/2017)
Hi, Your comments to the recent kitchen installation are much appreciated and have been passed on to the Sales & Fitting team, Thank You. The Regal Team
Very pleased with my new bathroom
Customer Service
Quality
Value
This is the third time we have used Regal Interiors to fit a new bathroom, the first time being 14 years ago. The design advice is excellent and there is a good array of displays in the showroom to help with ideas. The fitters do an outstanding job and a couple of very minor issues were resolved promptly. The site was always kept clean and tidy with carpet protectors etc. I would definitely recommend Regal Interiors.
m swale Posted on 26/05/2017 , work completed 26/05/2017
The trader replied (on 16/10/2017)
Hi Mrs Swale, As you are a longstanding customer of Regal Interiors, it is nice to know we are still offering the same high levels of service and quality of installation that you have been used to over the years. Obviously our workforce has increased greatly over the years but our values remain the same. Thank you for your continued support and kind words. The Regal Team
Excellent service and workmanship from day one!
Customer Service
Quality
Value
After receiving good reports from different sources I approached Regal Interiors to totally refurbish my newly purchased house from top to bottom as it had previously been rented out for years, and was in dire need of upgrading. I was well impressed with their showroom and the number and variety of room designs on display, also the professional and knowledgeable advice and recommendations given in order to meet with my varied requirements, especially as some structural alterations would be needed. The subsequent costings were meticulously detailed and easy to understand. It was a complex job but extremely well managed and expertly completed by all involved. The fixtures, fittings and appliances supplied are of the highest quality and have proved to be excellent value for money, as has the whole project. Also the provision of a committed after sales service is reassuring and just one of the many benefits of dealing with a well established and reputable local firm.
Brian B. North Yorkshire Posted on 19/05/2017 , work completed 19/05/2017
The trader replied (on 16/10/2017)
Hi Brian, Thank you for taking the time to leave such a positive review. It was an absolute pleasure working for you. All the fitters that worked on your property commented on the way you dealt with them and how you let them get on with the job in hand, but yet were always on hand to discuss any issues that arose over the 8 week project. As you mentioned all the rooms look fantastic and will do for many years to come because of the quality of fittings that you chose. Thanks Once Again. Adrian
Excellent job!
Customer Service
Quality
Value
High quality wardrobes fitted; neat and tidy job done when stripping out old wardrobes. Good value and overall very satisfied with all work done.
Tracey, West Yorkshire Posted on 15/05/2017 , work completed 15/05/2017
Professional & friendly in both showroom and fitters.
Customer Service
Quality
Value
Showroom experience was excellent, salesman was friendly and advised me on what was perfect for my needs. Scott, my fitter was kind & friendly, his work and attention to detail was commendable (water under house floor) without fuss and at no extra charge for pump or extra time taken to complete the work.
Hildegard, West Yorkshire Posted on 08/05/2017 , work completed 08/05/2017
Pleased to recommend.
Customer Service
Quality
Value
Efficient and professional service from first enquiry to completed project. Helpful fitter who took pride in his work and went the extra mile to do a good job for us with attention to detail and taking the trouble to explain to us what (and why) he was doing. Really appreciated.
Gillian, North Yorkshire Posted on 08/05/2017 , work completed 08/05/2017
Prompt and professional
Customer Service
Quality
Value
From the time we went to Regal Interiors we were very pleased with their attention. The salesman was friendly & informative. The job was quite challenging but was handled with professionalism. The fitters were punctual kept us fully informed, friendly and tidy workers. We are very pleased with the job and would certainly recommend Regal Interiors.
Margery, West Yorkshire Posted on 02/05/2017 , work completed 02/05/2017
Ist class company
Customer Service
Quality
Value
Regal Interiors have now installed new bathroom, shower room, downstairs toilet and kitchen. Every job has been carried out to an exemplary standard by competent, efficient and friendly staff. I would recommend them to anyone - and indeed have done so.
Peter S Posted on 05/04/2017 , work completed 05/04/2017
Very good job
Customer Service
Quality
Value
We found them a reliable, good, local firm. Quality of units and appliances very good. Workmen good, reliable and clean and carried out all fitting efficiently. No problems at all.
Peter, West Yorkshire Posted on 30/03/2017 , work completed 30/03/2017
Well done
Customer Service
Quality
Value
Regal Interiors were efficient, prompt (the plumber arrived at 8am to start work) did an excellent job and left everything clean and tidy.
Brian, West Yorkshire Posted on 27/03/2017 , work completed 27/03/2017
A1
Customer Service
Quality
Value
We appreciated the prompt attendance, the feed-back of all that was being undertaken, and liaising to ensure that everything was as we wanted. Quality of work and fittings was extremely good.
Raymond, West Yorkshire Posted on 14/03/2017 , work completed 14/03/2017
Very professional
Customer Service
Quality
Value
Workman completed the job in a very professional manner. Always tidying up each night before he left. The whole job (fitting 2 wardrobes/bedside cabinets and dressing tables into a new build) was very professionally done from start to finish. We would not hesitate to have them again if required or to recommend to anyone. (In fact we have already done so).
Rosemary Susan, West Yorkshire Posted on 16/01/2017 , work completed 16/01/2017
My review
Customer Service
Quality
Value
Prompt & professional
D G, West Yorkshire Posted on 03/01/2017 , work completed 03/01/2017
Excellent from start to finish
Customer Service
Quality
Value
Regal Interiors restyled and fitted a bathroom for me 15 years ago, they subsequently restyled and fitted a bathroom for my mother and they are now about to fit a bathroom and downstairs cloakroom for me. They give great advice on layout and style and the fitters are excellent, leaving a beautifully finished job. I will also be using this company to refit my kitchen and utility room
Which? Trusted Traders Consumer Posted on 01/12/2016 , work completed 01/12/2016
Bathroom refurbishment
Customer Service
Quality
Value
Complete refurbishment of a bathroom, including removing fully tiled walls, re-plastering walls, tiling walls and floors, fitting complete bathroom suite. The work was carried out to a very high standard, and within the allocated time scale. I found Regal Interiors to provide, overall, a very professional and efficient service and expedited resolving a couple of minor issues.
Which? Trusted Traders Consumer Posted on 03/10/2016 , work completed 03/10/2016
Professionally executed
Customer Service
Quality
Value
Had a redesigned bathroom, bath removed, walk in shower installed, vanity suite ,new shower ,fully tiled wall and flooring. Project managed and workmanship by Regal Interiors from beginning to end. The end result was a beautiful bathroom !!
Which? Trusted Traders Consumer Posted on 23/09/2016 , work completed 23/09/2016
Very professional and helpful.
Customer Service
Quality
Value
Kept us fully informed on every stage of buying and installing the kitchen. Their attention to detail was excellent. A really good quality company. We would certainly buy from them again.
Richard, West Yorkshire Posted on 20/09/2016 , work completed 20/09/2016
A job well done
Customer Service
Quality
Value
We moved into new house in the summer & they replaced an en suite, main bathroom & downstairs cloakroom. They did a good job, completed on time & left everything clean & tidy. We would recommend them to other customers.
Which? Trusted Traders Consumer Posted on 01/09/2016 , work completed 01/09/2016
Full replacement bathroom
Customer Service
Quality
Value
Installed a new bathroom for us. They came up with a good design and quote. Did a good job, and left everything clean & tidy. Malcolm completed the work to a very high standard. We made small changes as the job progressed, and they handled this very well. I would employ them again.
Which? Trusted Traders Consumer Posted on 01/07/2016 , work completed 01/07/2016
An extremely satisfied customer
Customer Service
Quality
Value
Replaced ensuite bathroom, & flooring, and I am extremely satisfied. They took all the rubbish away, and cleaned up after themselves each day. I would be very happy to use them again.
Which? Trusted Traders Consumer Posted on 01/07/2016 , work completed 01/07/2016
Which? Local Review
Customer Service
Quality
Value
We selected this company from the HomePro web site to carry out the refurbishment of our bathroom. They did an excellent job and we were really pleased with the finished product. They provided a complete service, including tiling and flooring, all carried out to a high standard of workmanship. We used them to do a similar job in our en-suite bathroom later in 2006 and again were pleased with the finished product. We are currently arranging for them to do the refurbishment of our kitchen.
David G Griffiths Posted on 16/03/2009 , work completed 16/03/2009