Regal Kitchens Ltd

I cannot speak highly enough of the service and quality we received from Regal Kitchens Chelmsford. Stacey helped us to design a dresser unit to fit in (colour and design match) with our existing kitchen. She completely understood what it was we were trying to achieve, had great ideas and the patience of a saint while we were deliberating. She has been involved the whole way through, checking that we were happy with everything at each step. The dresser was expertly fitted by Roger, who was quick, efficient and clean. I am so happy with the final result. I would highly recommend this team. Also, there was an issue with one of the appliances (nothing to do with Regal Kitchens) and this was resolved by Stacey efficiently and without any hassle. I am very grateful.

I’m very happy with my new kitchen, designed and installed by Regal Kitchens. Their craftsmanship and customer service were excellent throughout the whole process: before, during and after installation. Stacey, my designer, was knowledgeable and helpful from the moment I walked through the showroom door. There was a genuine emphasis on my preference with lots of attention to detail. Stacey answered all of my questions, explained the various options available to me in a way that I could understand, and designed a kitchen that I’m very pleased with (and which I would never have thought of by myself). Dan, the fitter, did a very professional job and kept the disruption to a minimum. He was very respectful of my house and he clearly takes a lot of pride in his work. I had no reservations about having him in my home for two weeks. And nothing was too much trouble: Phil from Regal got up at 3am and drove to the other end of the country and back, just to make sure I got my new worktop on time. I discovered Regal Kitchens because my neighbours recommended them after Regal installed their new kitchen. They were absolutely right - highly recommended!

We found that everything was meticulously planned for us, every detail was explained in a concise and exact way, from pre fitting to post fitting. Our fitter, Ian, took pride and confidence in everything he did, he was punctual, polite, informative and very skilful at every stage of the kitchen being fitted. We also had a lovely demonstration from Emma with all of the appliances once everything was completed, we are very satisfied with our new kitchen.

From the moment I walked into the showroom and met Stacey until my post instalment inspection with John and Phil, I had a customer service experience second to none. The planning was efficient and they really listened to what I wanted and any concerns and went over everything with a fine tooth comb. The work was completely efficiently and tidily to such a high standard by Andy & Rick, taking into account we were trying to live without a kitchen and it was our home. Janice was always at the end of a phone if I had any questions, who was very professional and polite. The quality of their products is superlative, nothing is too much trouble and the work ethic and standards are of the highest quality. And to crown all this fantastic work off, Emma came round to cook a 3 course meal to show-me all my appliance functions, so that I could be proficient in working everything in the kitchen of my dreams. All I can say is Wow, they are so good at what they do why would you want to go anywhere else I highly recommend Regal Kitchens to anyone - they certainly deserve the crown in their logo.

Amazing customer service, very polite and effective. Kitchen turned out superb thanks to the teams’s help in designing the layout and fitting it in. Even when the kitchen was completed, Emma showed us how to use the appliances and cooked us a free, three course meal! Would definitely recommend to family and friends. Many thanks and keep up the good work!

Our kitchen was a big bug-bear for us, and we were looking for a firm who would listen to our ideas and then use their expertise to give us a design for the kitchen we really wanted to have. This firm was Regal and we are really happy we chose them. Regal are a local firm and they employ local tradespeople, which was important for us - always good to spend your money with local businesses. From the get-go we were listened to and there was no pushy selling to us. Most of our ideas were incorporated into the design, or improved with better suggestions. It was super impressive to see the computer generated images and specifications, so we already had an idea what the finished installation would look like before the works began. The installation took about three weeks from start to finish and we had Roger onsite throughout. He is a super professional, with an amazing work ethic and nothing was too much trouble. The kitchen came together as we had hoped and we are delighted with the final product. We now have a modern, clean and light kitchen which maximises our space and gives us the finishes/quality we were looking for. I have no hesitation in recommending Regal to other potential customers, a great company with great people who care about your kitchen.

From the moment we walked into the showroom and met Stacey right through to completion, we found the experience well managed throughout. everyone involved was helpful and worked hard to give us the kitchen we wanted, Steve the plasterer and Jack the tiler completed their work efficiently and cleaned up after they had finished. Peter and Andy were our kitchen fitters and worked to a high standard and nothing was too much trouble and went beyond what was expected, thank you, it was all completed by a visit from Emma was demonstrated our Neff appliances in a user friendly way. five stars for everyone. we would have no hesitation in recommending Regal Kitchens.

We have recently had our kitchen designed and fitted by Regal Kitchens. They have done a fantastic job from start to finish and we are over the moon with the results. Stacey worked with us from the beginning and used her vast experience to help us design our new kitchen. Our fitter, Roger, was polite and tidy throughout. He identified any issues right away and discussed options with us. He did an amazing job and also did the extra decorating we asked for without any hesitation. Whilst the works were underway, Janice called us on a regular basis to make sure everything was going okay and made sure there were no issues. We have also had regular communications with Emma who has made sure we are happy with the results and is going to come to our home and cook us a meal soon to showcase our new Neff appliances! We would thoroughly recommend Regal to anyone wanting to explore a new kitchen. They are comparable in price to other mainstream Kitchen sellers (Wren, Howdens etc) but the quality of the product and the customer service has been on another level. We are so very pleased with the result. Thanks Regal Kitchens!

I have just had a new kitchen fitted by Regal who are a family run firm and it feels as if you are part of it from the beginning. From the moment I walked into the showroom I couldn't have been better looked after. Nothing was too much trouble and any queries were dealt with promptly. Stacey, when I first went to the showroom, was so knowledgeable and showed me everything she thought I might need to consider. John then came and surveyed the work to be done. His comment was "I am your assistant tell me what you want". Luckily he agreed with my ideas! Having agreed to go ahead, Andy and Ricky duly arrived to carry out the work, which wasn't just a refit but a major job. They worked tirelessly and kept me informed at all times. They were neat and tidy and the finished product is incredible. Regal are so well organized that there was no waiting for the next sub-contractor to arrive. All booked to fit in when needed. I was contacted each week by the office to make sure it was going smoothly and I was happy with what was happening. Emma also came round to show me how all the appliances worked and cooked me a 3 course meal to demonstrate!! After the kitchen was finished, John and Phil came round to check up, and sign off on the work. It has been an awesome experience! Regal are well worth the cost as they treat you as a friend, nothing is too much trouble and they follow up by giving you a call to see that you are totally satisfied. One very satisfied customer!!

We have just had a new kitchen from Regal Kitchens in Chelmsford and it is everything we wanted and more. From the moment we walked into their impressive showroom, the staff were friendly and helpful and couldn't do enough for us. The quality and variety of their kitchen furniture and appliances is as good or better than any others we've seen. We were especially keen to have a kitchen which was designed on site in our home, and John was brilliant at developing different options for us to choose from, each of them tailored to our needs and space. Back in the showroom he and Stacey spent ages patiently going through things with us as we selected our furniture and equipment. After we'd placed our order the team were always in touch with us in the lead-up to and throughout the kitchen installation, checking that we were happy and that everything was going smoothly. Our installer Roger was really talented, great at overcoming the issues that inevitably arose on-site, and his attention to detail was exemplary. As a result we have a wonderful new kitchen - and the three-course meal which Emma cooked for us in our kitchen to demonstrate the best use of our new appliances was the perfect finishing touch! Thank you John, Stacey, Janice, Phil, Roger, Will and Emma for making the whole process a very personal and enjoyable experience, and for giving us such a lovely kitchen.