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Endorsed by Which? Trusted Traders

Regal Kitchens Ltd

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4.9

66 Reviews

Organisations and Awards

May 22

About

Regal Kitchens is the only independent kitchen company in Essex to have been awarded the prestigious FIRA (Furniture Industry Research Association) Gold Certification for excellence in installation.

Using our in-house team of highly experienced and professional tradesmen, we will ensure that your kitchen installation and any other associated home improvements you may require (for example, tiling, electrics etc.) are completed to the highest of standards.

Once your order has been taken, your project will be placed in the very safe hands of Janice Pudney, our dedicated in-house Customer Service Manager. Janice has many years experience within the kitchen industry and her role is entirely focused on ensuring that we deliver on our promises made to you.

Click here for a virtual tour of our beautiful showroom:
https://regalkitchens.co.uk/chelmsford-kitchen-showroom/

What we do

  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen tiling
    • Kitchen worktops
  • Building construction contractors

  • More Services

    • kitchens
    • appliances
    • worktops
    • kitchen
    • bespoke

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
66 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Quality products and workmanship
Customer Service
Quality
Value
From kitchen design to install it’s been a simple pleasurable process with Regal. Lovely people to deal with, no hidden extras on cost. Helpful and informative every step of the way. We had an extension built to accommodate our new Kitchen/Diner, once the building was complete it was over to Regal to install the new kitchen, things had over run with the Builders and Electricians so the kitchen install couldn’t start at the time planned but Regal were happy to reschedule and get started at a later date with no fuss. The quality and attention to detail was excellent leaving us with an outstanding kitchen, couldn’t be happier with the results.
Customer in Essex Posted on 11/04/2022 , work completed 24/03/2022
Amazing customer service and communication.
Customer Service
Quality
Value
We visited Regal with a view to looking into a new kitchen, straight away we felt at ease in the showroom. We explained what we wanted to achieve and agreed for a site visit to see what we had. John came round and we both felt that John was on our side in terms of what we wanted, rather than what he wanted to sell. A week or so later the design was done, we chose the colours and appliances, Regal arranged for us to visit the Granite wholesalers so we could see the detail in the worktop. We didn't go any where else to look for a kitchen as it was all so perfect for what we wanted. The whole process was just flawless, communication was brilliant, being fussy, we changed a few bits, Emma and Stacey just sorted it. Installation was swift, tidy and done to such a high standard. The kitchen just looks amazing. Thank you!
Peter in Essex Posted on 29/03/2022 , work completed 03/03/2022
The trader replied (on 30/03/2022)
Thank you Peter for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking
Great Work Great Service and a fantastic new kitchen
Customer Service
Quality
Value
Used Regal Kitchens to update our aging kitchen, from the service in the shop to the guys installing the kitchen I can only say thank you for such a great job. when we went into the showroom the young lady made us feel welcome and comfortable, her knowledge was second to none and she designed a kitchen that fitted our brief perfectly. There was no hard sale no trying to load on any extras just a very professional service and was a painless experience. the delivery dates where spot on with no delays and the install team where fantastic, cleaning up as they when along. the also gave advice on how they could custom make a few extra bits in the kitchen(wine rack & bookshelf) all at no extra cost. was booked in for a week to install and this target was made also. Can not recommend them anymore they where the perfect company to do business with. Thank you to the Regal team from showroom to fitter you have given us a wonderful kitchen to enjoy for years to come.
Customer in Essex Posted on 08/03/2022 , work completed 15/03/2020
The trader replied (on 07/04/2022)
Thank you for taking the time to leave us such lovely comments, happy we could help #whereclientisking
Great Company To Work With
Customer Service
Quality
Value
We recently used Regal Kitchens in Chelmsford to renovate our kitchen diner. From the first visit to the showroom we felt that they were very knowledgable and professional. All staff members we dealt with were polite and friendly and we felt like part of the family. Our designer Stacey knew a lot about the different ranges available and which ones would suit our budget. Our fitter Roger has a very keen eye for detail, arrived on time each day and was a very tidy workman. We are extremely pleased with the end result and would happily recommend Regal to friends and family.
Customer in Essex Posted on 04/03/2022 , work completed 06/09/2021
The trader replied (on 09/03/2022)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch.
A refreshingly different experience
Customer Service
Quality
Value
We chose Regal to provide and install our new kitchen. We wanted a small company rather than the faceless national alternatives. We were not disappointed. They are a friendly, personal team who really do care about what they are doing. They kept in touch every step of the way to ensure we were always aware of any delivery issues or parts problems. There were happily few but when our chosen oven wasn't readily available they ensured we had a temporary solution until ours arrived. The work undertaken included removing ceilings, a wall and complete renewal of the ground floor covering. We are extremely happy with the quality of the units and appliances, the fitting is first class and all was carried out by a friendly reliable team who remain at our service on the completion of our project. We wouldn't hesitate to recommend Regal Kitchens.
Customer in Essex Posted on 04/03/2022 , work completed 04/02/2022
The trader replied (on 09/03/2022)
Thank you for taking the time to leave us such lovely comments, happy we could help #whereclientisking
Nearly 7 years on and we are still finding serious problems!
Customer Service
Quality
Value
This kitchen has caused us nothing but problems since installation way back in 2017, during the arduous 11week installation with 2 toddlers and a disabled man, we were living on microwave meals takeaways that whole time. In the end I was forced to take down the original review down so this company would "rectify" some the issues raised back then however in the months and years since we've had to fit new windows and doors due to gapping holes left by the plasters, wall cupboard cornices they forgot to stick down, terrible sealant around the cabinets or none at all, miss matching skirting board, a live socket left on the floor behind a washing machine we struggle to service due it not enough room being left either side, and finally now the oven has blown up an exposed wire was found down the back. We attempted to have a new oven fitted today however there was not enough cable left to pull out the old 1 so the fitter had to cut it however this then broke the shelf it was sitting on so no oven and now to shelf to put the new 1 on either. We are dreading anything else to to wrong with the 20grand kitchen the fitter Charlie who installed it all on his own should of been sacked and still after all this time our kitchen is unfinished and very awfully put together. To sum up we have never and would never recommend this company especially its fitters!
Customer in Essex Posted on 03/03/2022 , work completed 30/08/2017
The trader replied (on 09/03/2022)
We are keen to ensure that all our customers are delighted with the work we carry out for them, but there seems to be some inconsistencies in your review. If you would like further help please call our Award winning customer service team on 01268 525922 so that we can try to assist you #whereclientisking
Regal Kitchens Ltd
Customer Service
Quality
Value
I have recently had a new kitchen supplied and fitted by Regal Kitchens. All aspects of the service from initial design to completion were carried out to a very high standard, and all work was completed in accordance with the agreed schedule and cost. I found that all Regal staff were knowledgeable, experienced and they were all polite, courteous and helpful throughout the process. My fitters were amazing! They arrived punctually every day and worked so hard to complete everything the way I wanted it. I have no hesitation in highly recommending this company.
Customer in Essex Posted on 12/12/2021 , work completed 29/11/2021
The trader replied (on 12/01/2022)
Thank you for taking the time to leave us such lovely comments, happy we could help #whereclientisking
A first class experience
Customer Service
Quality
Value
We have had a fabulous experience with Regal Kitchens. Whether it was the time we spent in the showroom, or when John came to visit to help us design the kitchen and particularly Roger who fitted the kitchen, they have been friendly, professional, helpful and just a pleasure to deal with. Ours was quite a big project which included removing a wall and putting in a steel beam; we wanted an island and John helped us find a way; we wanted a corner larder and we got that too. Our new kitchen is fantastic and I can't recommend them highly enough. Thank you John, Stacey , Roger, Phil, Janice and Emma!!
Michael in Essex Posted on 28/11/2021 , work completed 11/11/2021
The trader replied (on 12/01/2022)
Thankyou Michael for taking the time to tell others about your Regal experience, your kitchen is stunning and we are glad we could help.
Great team, great quality kitchen
Customer Service
Quality
Value
Regal were fantastic, from design to delivery as well as agreeing to assist with a few extra requests after the kitchen was delivered. Being able to text Jan and Stacey added a wonderfully personal touch. The kitchen is gorgeous and we're very happy we chose Regal. Thank you to a great team who made us feel well looked after. Marilyn and Alex
Customer in Essex Posted on 21/11/2021 , work completed 15/04/2021
The trader replied (on 12/01/2022)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch .
An engaged and professional company
Customer Service
Quality
Value
From start to finish Regal were fully engaged with high levels of communication. The design team had prepared some initial concepts for our first meeting which helped make the design process very easy. The showroom was also well stocked so it was possible to make decisions on colour, style and finishes. As part of a build for an extension, Regal were flexible in terms of installation and the levels of contact during this period were appreciated. The installation team were very efficient and were able to adapt where it was necessary to do so to create what is a great finished product. The finished Kitchen has ticked all the boxes and works in exactly the way we hoped it would, so thank you to all the staff at Regal Kitchens!
Customer in Essex Posted on 28/10/2021 , work completed 27/08/2021
The trader replied (on 12/01/2022)
Thank you for taking the time to leave us such lovely comments, happy we could help #whereclientisking