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Regal Kitchens Ltd

4.9

113 Reviews

Organisations and Awards

SEPTEMBER 2024
MAY 2022

About

Regal Kitchens is the only independent kitchen company in Essex to have been awarded the prestigious FIRA (Furniture Industry Research Association) Gold Certification for excellence in installation.

Using our in-house team of highly experienced and professional tradesmen, we will ensure that your kitchen installation and any other associated home improvements you may require (for example, tiling, electrics etc.) are completed to the highest of standards.

Once your order has been taken, your project will be placed in the very safe hands of Janice Pudney, our dedicated in-house Customer Service Manager. Janice has many years experience within the kitchen industry and her role is entirely focused on ensuring that we deliver on our promises made to you.

Click here for a virtual tour of our beautiful showroom:
https://regalkitchens.co.uk/chelmsford-kitchen-showroom/

What we do

  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen tiling
    • Kitchen worktops
  • Building construction contractors

  • More Services

    • kitchens
    • appliances
    • worktops
    • kitchen
    • bespoke

Customer reviews

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4.9
113 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Kitchen installation
Customer Service
Quality
Value
We found that everything was meticulously planned for us, every detail was explained in a concise and exact way, from pre fitting to post fitting. Our fitter, Ian, took pride and confidence in everything he did, he was punctual, polite, informative and very skilful at every stage of the kitchen being fitted. We also had a lovely demonstration from Emma with all of the appliances once everything was completed, we are very satisfied with our new kitchen.
Customer in Essex Posted on 21/08/2024 , work completed 20/06/2024
The trader replied (on 22/08/2024)
Thank you so much for your wonderful five-star review! We are thrilled to hear that you had a positive experience with Regal Kitchens Chelmsford. Our team strives to deliver excellent service, high-quality products, and a seamless customer experience to each and every one of our clients. Thank you for choosing Regal Kitchens #wheredclientisking
Exceptional! From start to finish
Customer Service
Quality
Value
From the moment I walked into the showroom and met Stacey until my post instalment inspection with John and Phil, I had a customer service experience second to none. The planning was efficient and they really listened to what I wanted and any concerns and went over everything with a fine tooth comb. The work was completely efficiently and tidily to such a high standard by Andy & Rick, taking into account we were trying to live without a kitchen and it was our home. Janice was always at the end of a phone if I had any questions, who was very professional and polite. The quality of their products is superlative, nothing is too much trouble and the work ethic and standards are of the highest quality. And to crown all this fantastic work off, Emma came round to cook a 3 course meal to show-me all my appliance functions, so that I could be proficient in working everything in the kitchen of my dreams. All I can say is Wow, they are so good at what they do why would you want to go anywhere else I highly recommend Regal Kitchens to anyone - they certainly deserve the crown in their logo.
Customer in Essex Posted on 19/08/2024 , work completed 09/08/2024
The trader replied (on 22/08/2024)
We, at Regal Kitchens Chelmsford, are thrilled to hear how happy you are with your new kitchen. Our team takes great pride in accommodating the unique requirements of our valued customers and we genuinely appreciate your recognition of our efforts. Thank you for taking the time to share your positive feedback. It would be a pleasure to assist you again in the future. #whereclientisking
Superb
Customer Service
Quality
Value
Amazing customer service, very polite and effective. Kitchen turned out superb thanks to the teams’s help in designing the layout and fitting it in. Even when the kitchen was completed, Emma showed us how to use the appliances and cooked us a free, three course meal! Would definitely recommend to family and friends. Many thanks and keep up the good work!
Customer in Essex Posted on 06/08/2024 , work completed 31/05/2024
The trader replied (on 19/08/2024)
Thank you so much for your wonderful five-star review! Its great to hear that you had a positive experience with Regal Kitchens. Our team strives to deliver excellent service, high-quality products, and a seamless customer experience to each and every one of our clients. Thank you for choosing Regal Kitchens #whereclientisking
Kitchen design and installation
Customer Service
Quality
Value
Our kitchen was a big bug-bear for us, and we were looking for a firm who would listen to our ideas and then use their expertise to give us a design for the kitchen we really wanted to have. This firm was Regal and we are really happy we chose them. Regal are a local firm and they employ local tradespeople, which was important for us - always good to spend your money with local businesses. From the get-go we were listened to and there was no pushy selling to us. Most of our ideas were incorporated into the design, or improved with better suggestions. It was super impressive to see the computer generated images and specifications, so we already had an idea what the finished installation would look like before the works began. The installation took about three weeks from start to finish and we had Roger onsite throughout. He is a super professional, with an amazing work ethic and nothing was too much trouble. The kitchen came together as we had hoped and we are delighted with the final product. We now have a modern, clean and light kitchen which maximises our space and gives us the finishes/quality we were looking for. I have no hesitation in recommending Regal to other potential customers, a great company with great people who care about your kitchen.
Customer in Essex Posted on 26/07/2024 , work completed 17/07/2024
The trader replied (on 30/07/2024)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking
Great kitchen refit and cleaned up after
Customer Service
Quality
Value
From the moment we walked into the showroom and met Stacey right through to completion, we found the experience well managed throughout. everyone involved was helpful and worked hard to give us the kitchen we wanted, Steve the plasterer and Jack the tiler completed their work efficiently and cleaned up after they had finished. Peter and Andy were our kitchen fitters and worked to a high standard and nothing was too much trouble and went beyond what was expected, thank you, it was all completed by a visit from Emma was demonstrated our Neff appliances in a user friendly way. five stars for everyone. we would have no hesitation in recommending Regal Kitchens.
Customer in Essex Posted on 25/07/2024 , work completed 27/06/2024
The trader replied (on 30/07/2024)
We are thrilled to hear how happy you are with your new kitchen. Our team takes great pride in accommodating the unique requirements of our valued customers and we genuinely appreciate your recognition of our efforts. Thank you for taking the time to share your positive feedback. It would be a pleasure to assist you again in the future. Best regards #whereclientisking
Amazing new Kitchen!
Customer Service
Quality
Value
We have recently had our kitchen designed and fitted by Regal Kitchens. They have done a fantastic job from start to finish and we are over the moon with the results. Stacey worked with us from the beginning and used her vast experience to help us design our new kitchen. Our fitter, Roger, was polite and tidy throughout. He identified any issues right away and discussed options with us. He did an amazing job and also did the extra decorating we asked for without any hesitation. Whilst the works were underway, Janice called us on a regular basis to make sure everything was going okay and made sure there were no issues. We have also had regular communications with Emma who has made sure we are happy with the results and is going to come to our home and cook us a meal soon to showcase our new Neff appliances! We would thoroughly recommend Regal to anyone wanting to explore a new kitchen. They are comparable in price to other mainstream Kitchen sellers (Wren, Howdens etc) but the quality of the product and the customer service has been on another level. We are so very pleased with the result. Thanks Regal Kitchens!
Customer in Essex Posted on 20/07/2024 , work completed 05/07/2024
The trader replied (on 24/07/2024)
Thank you so much for your wonderful five-star review! We are thrilled to hear that you had a positive experience with Regal Kitchens. Our team strives to deliver excellent service, high-quality products, and a seamless customer experience to each and every one of our clients. Thank you for choosing Regal Kitchens #whereclientisking
Regal kitchens - new kitchen
Customer Service
Quality
Value
I have just had a new kitchen fitted by Regal who are a family run firm and it feels as if you are part of it from the beginning. From the moment I walked into the showroom I couldn't have been better looked after. Nothing was too much trouble and any queries were dealt with promptly. Stacey, when I first went to the showroom, was so knowledgeable and showed me everything she thought I might need to consider. John then came and surveyed the work to be done. His comment was "I am your assistant tell me what you want". Luckily he agreed with my ideas! Having agreed to go ahead, Andy and Ricky duly arrived to carry out the work, which wasn't just a refit but a major job. They worked tirelessly and kept me informed at all times. They were neat and tidy and the finished product is incredible. Regal are so well organized that there was no waiting for the next sub-contractor to arrive. All booked to fit in when needed. I was contacted each week by the office to make sure it was going smoothly and I was happy with what was happening. Emma also came round to show me how all the appliances worked and cooked me a 3 course meal to demonstrate!! After the kitchen was finished, John and Phil came round to check up, and sign off on the work. It has been an awesome experience! Regal are well worth the cost as they treat you as a friend, nothing is too much trouble and they follow up by giving you a call to see that you are totally satisfied. One very satisfied customer!!
Customer in Essex Posted on 12/07/2024 , work completed 08/06/2024
The trader replied (on 17/07/2024)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking
Absolutely delighted with our new kitchen
Customer Service
Quality
Value
We have just had a new kitchen from Regal Kitchens in Chelmsford and it is everything we wanted and more. From the moment we walked into their impressive showroom, the staff were friendly and helpful and couldn't do enough for us. The quality and variety of their kitchen furniture and appliances is as good or better than any others we've seen. We were especially keen to have a kitchen which was designed on site in our home, and John was brilliant at developing different options for us to choose from, each of them tailored to our needs and space. Back in the showroom he and Stacey spent ages patiently going through things with us as we selected our furniture and equipment. After we'd placed our order the team were always in touch with us in the lead-up to and throughout the kitchen installation, checking that we were happy and that everything was going smoothly. Our installer Roger was really talented, great at overcoming the issues that inevitably arose on-site, and his attention to detail was exemplary. As a result we have a wonderful new kitchen - and the three-course meal which Emma cooked for us in our kitchen to demonstrate the best use of our new appliances was the perfect finishing touch! Thank you John, Stacey, Janice, Phil, Roger, Will and Emma for making the whole process a very personal and enjoyable experience, and for giving us such a lovely kitchen.
Customer in Essex Posted on 05/06/2024 , work completed 30/05/2024
The trader replied (on 06/06/2024)
Thank you so much for your wonderful five-star review! We are thrilled to hear that you had a positive experience with Regal Kitchens. Our team strives to deliver excellent service, high-quality products, and a seamless customer experience to each and every one of our clients. Thank you for choosing Regal Kitchens #whereclientisking
Regal Kitchens
Customer Service
Quality
Value
We have recently had a new kitchen installed and found the process from start to finish to be really good. The whole team from showroom to installation have been polite and accommodating to our requests. The installation is of excellent quality and was installed smoothly and without hiccups. From explaining everything in the showroom to demonstrating the equipment at the end has been a great experience.
Customer in Essex Posted on 23/05/2024 , work completed 30/04/2024
The trader replied (on 27/05/2024)
We are thrilled to hear how happy you are with your new kitchen. Our team takes great pride in accommodating the unique requirements of our valued customers and we genuinely appreciate your recognition of our efforts. Thank you for taking the time to share your positive feedback. It would be a pleasure to assist you again in the future. Best regards #whereclientisking
Outstanding service & a fantastic new kitchen
Customer Service
Quality
Value
My recent experience at Regal Kitchens was nothing short of fantastic right from the moment we walked in and was greeted warmly by both John & Stacey staff who guided us through their extensive range of products with genuine enthusiasm and knowledge. The layout of the new store was inviting and easy to navigate, making it a breeze to find exactly what style of kitchen we were looking for. Not only did John cater to all our design requests, he also went above and beyond in suggesting additional ways to alter our kitchen we we absolutely loved. To top it all off, the installation process was clear and ran seamlessly. Our installer 'Roger' had our best interests in his heart from start to finish and kept us up to date throughout the entire process. The quality of his craftmanship was exceptional and didn't leave us disappointed. Overall, I highly recommend Regal Kitchens to anyone in search of quality kitchen products and exceptional customer service. I'll definitely be recommending them to all my friends and family.
Customer in Essex Posted on 16/05/2024 , work completed 29/03/2024
The trader replied (on 22/05/2024)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking