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Regal Kitchens Ltd

4.9

108 Reviews

Organisations and Awards

MAY 2022

About

Regal Kitchens is the only independent kitchen company in Essex to have been awarded the prestigious FIRA (Furniture Industry Research Association) Gold Certification for excellence in installation.

Using our in-house team of highly experienced and professional tradesmen, we will ensure that your kitchen installation and any other associated home improvements you may require (for example, tiling, electrics etc.) are completed to the highest of standards.

Once your order has been taken, your project will be placed in the very safe hands of Janice Pudney, our dedicated in-house Customer Service Manager. Janice has many years experience within the kitchen industry and her role is entirely focused on ensuring that we deliver on our promises made to you.

Click here for a virtual tour of our beautiful showroom:
https://regalkitchens.co.uk/chelmsford-kitchen-showroom/

What we do

  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen tiling
    • Kitchen worktops
  • Building construction contractors

  • More Services

    • kitchens
    • appliances
    • worktops
    • kitchen
    • bespoke

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Amazing new Kitchen!
Customer Service
Quality
Value
We have recently had our kitchen designed and fitted by Regal Kitchens. They have done a fantastic job from start to finish and we are over the moon with the results. Stacey worked with us from the beginning and used her vast experience to help us design our new kitchen. Our fitter, Roger, was polite and tidy throughout. He identified any issues right away and discussed options with us. He did an amazing job and also did the extra decorating we asked for without any hesitation. Whilst the works were underway, Janice called us on a regular basis to make sure everything was going okay and made sure there were no issues. We have also had regular communications with Emma who has made sure we are happy with the results and is going to come to our home and cook us a meal soon to showcase our new Neff appliances! We would thoroughly recommend Regal to anyone wanting to explore a new kitchen. They are comparable in price to other mainstream Kitchen sellers (Wren, Howdens etc) but the quality of the product and the customer service has been on another level. We are so very pleased with the result. Thanks Regal Kitchens!
Customer in Essex Posted on 20/07/2024 , work completed 05/07/2024
Regal kitchens - new kitchen
Customer Service
Quality
Value
I have just had a new kitchen fitted by Regal who are a family run firm and it feels as if you are part of it from the beginning. From the moment I walked into the showroom I couldn't have been better looked after. Nothing was too much trouble and any queries were dealt with promptly. Stacey, when I first went to the showroom, was so knowledgeable and showed me everything she thought I might need to consider. John then came and surveyed the work to be done. His comment was "I am your assistant tell me what you want". Luckily he agreed with my ideas! Having agreed to go ahead, Andy and Ricky duly arrived to carry out the work, which wasn't just a refit but a major job. They worked tirelessly and kept me informed at all times. They were neat and tidy and the finished product is incredible. Regal are so well organized that there was no waiting for the next sub-contractor to arrive. All booked to fit in when needed. I was contacted each week by the office to make sure it was going smoothly and I was happy with what was happening. Emma also came round to show me how all the appliances worked and cooked me a 3 course meal to demonstrate!! After the kitchen was finished, John and Phil came round to check up, and sign off on the work. It has been an awesome experience! Regal are well worth the cost as they treat you as a friend, nothing is too much trouble and they follow up by giving you a call to see that you are totally satisfied. One very satisfied customer!!
Customer in Essex Posted on 12/07/2024 , work completed 08/06/2024
The trader replied (on 17/07/2024)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking
Absolutely delighted with our new kitchen
Customer Service
Quality
Value
We have just had a new kitchen from Regal Kitchens in Chelmsford and it is everything we wanted and more. From the moment we walked into their impressive showroom, the staff were friendly and helpful and couldn't do enough for us. The quality and variety of their kitchen furniture and appliances is as good or better than any others we've seen. We were especially keen to have a kitchen which was designed on site in our home, and John was brilliant at developing different options for us to choose from, each of them tailored to our needs and space. Back in the showroom he and Stacey spent ages patiently going through things with us as we selected our furniture and equipment. After we'd placed our order the team were always in touch with us in the lead-up to and throughout the kitchen installation, checking that we were happy and that everything was going smoothly. Our installer Roger was really talented, great at overcoming the issues that inevitably arose on-site, and his attention to detail was exemplary. As a result we have a wonderful new kitchen - and the three-course meal which Emma cooked for us in our kitchen to demonstrate the best use of our new appliances was the perfect finishing touch! Thank you John, Stacey, Janice, Phil, Roger, Will and Emma for making the whole process a very personal and enjoyable experience, and for giving us such a lovely kitchen.
Customer in Essex Posted on 05/06/2024 , work completed 30/05/2024
The trader replied (on 06/06/2024)
Thank you so much for your wonderful five-star review! We are thrilled to hear that you had a positive experience with Regal Kitchens. Our team strives to deliver excellent service, high-quality products, and a seamless customer experience to each and every one of our clients. Thank you for choosing Regal Kitchens #whereclientisking
Regal Kitchens
Customer Service
Quality
Value
We have recently had a new kitchen installed and found the process from start to finish to be really good. The whole team from showroom to installation have been polite and accommodating to our requests. The installation is of excellent quality and was installed smoothly and without hiccups. From explaining everything in the showroom to demonstrating the equipment at the end has been a great experience.
Customer in Essex Posted on 23/05/2024 , work completed 30/04/2024
The trader replied (on 27/05/2024)
We are thrilled to hear how happy you are with your new kitchen. Our team takes great pride in accommodating the unique requirements of our valued customers and we genuinely appreciate your recognition of our efforts. Thank you for taking the time to share your positive feedback. It would be a pleasure to assist you again in the future. Best regards #whereclientisking
Outstanding service & a fantastic new kitchen
Customer Service
Quality
Value
My recent experience at Regal Kitchens was nothing short of fantastic right from the moment we walked in and was greeted warmly by both John & Stacey staff who guided us through their extensive range of products with genuine enthusiasm and knowledge. The layout of the new store was inviting and easy to navigate, making it a breeze to find exactly what style of kitchen we were looking for. Not only did John cater to all our design requests, he also went above and beyond in suggesting additional ways to alter our kitchen we we absolutely loved. To top it all off, the installation process was clear and ran seamlessly. Our installer 'Roger' had our best interests in his heart from start to finish and kept us up to date throughout the entire process. The quality of his craftmanship was exceptional and didn't leave us disappointed. Overall, I highly recommend Regal Kitchens to anyone in search of quality kitchen products and exceptional customer service. I'll definitely be recommending them to all my friends and family.
Customer in Essex Posted on 16/05/2024 , work completed 29/03/2024
The trader replied (on 22/05/2024)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking
New Kitchen
Customer Service
Quality
Value
I am so happy with my new kitchen. I can’t recommend Regal Kitchens enough. Upon meeting John and Stacey at the showroom, I felt very comfortable around them as they were very friendly and informative. John designed my kitchen and took into consideration all my requirements, nothing was too much trouble and my expectations were met efficiently and professionally. Ian the fitter, was punctual, very tidy and I couldn’t have asked for a nicer person to fit my kitchen, he was an absolute pleasure to have around. He was also very considerate and respectful to my families dependency on various mains powered medical devices and equipment. He kept us informed of his schedule and ensured any disruption to power was kept to an absolute minimum. The entire team at Regal Kitchens are very friendly and approachable and as such I would like to extend my thanks to Phil, Janice and Emma, who were always ready and willing to answer any questions or concerns I had.
Customer in Essex Posted on 01/05/2024 , work completed 19/04/2024
The trader replied (on 06/05/2024)
Thank you for taking the time to leave us such lovely comments, happy we could help #whereclientisking
Exceptional from start to finish
Customer Service
Quality
Value
From popping in to the showroom to the aftercare everything about our experience has been exceptional. Although it was love at first sight in the their showroom we visited and priced up a number of other options - no one could get near Regal for what we were after and what they offered - some providers wouldn't even come and look at our space until we'd paid a deposit, but not Regal. The time and care they gave the project screams the family owned and run ethos of them - nothing was too much. The prospect of a complete kitchen remodel is daunting but we couldn't be happier with how easy they made - the fitters even helped move furniture and fittings where i'd struggled to prepare the space. Being able to speak to the same people, on a local telephone number, and getting to know them gave us great confidence which they gave back in spades. The sign off visit pointed out a few minor flaws in materials that we would never notice, and changed were made quickly - the attention to detail, again, is more than we could have hoped for. We have an incredible space that his improved our day to day lives, and we are very proud of, and we recommend Regal to help you get the same.
Customer in Essex Posted on 25/04/2024 , work completed 23/04/2024
The trader replied (on 06/05/2024)
Thank you so much for your wonderful five-star review! We are thrilled to hear that you had a positive experience with Regal Kitchens. Our team strives to deliver excellent service, high-quality products, and a seamless customer experience to each and every one of our clients. Thank you for choosing Regal Kitchens #whereclientisking
New Kitchen
Customer Service
Quality
Value
I am delighted with my new kitchen. I was given good advice and ideas on the design and there was no hard sell. The fitter kept me informed and ensured my home was left clean and tidy every day and the work was completed on schedule. Everyone I met was polite and friendly. Happy to recommend Regal Kitchens.
Customer in Essex Posted on 08/04/2024 , work completed 27/03/2024
The trader replied (on 06/05/2024)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking
Excellent customer service
Customer Service
Quality
Value
Regal Kitchens were helpful, professional and efficient from the moment we wandered into the showroom until completion of our kitchen refurb. We did not feel pressurised at any time and were happy with the quotation. Communication was excellent, not only between the ‘shop’ and us, but also with the fitter, Ian, who could not have done a better job. He always arrived on time, worked solidly, did what he said he would do and never left any mess. There was a slight problem when some doors arrived damaged (not Regal’s fault) but we were kept informed about re-delivery and Ian refused to take any part of his payment until the whole refurb was totally completed to our satisfaction. We prefer to use local businesses whenever possible and we’re delighted with our decision to have used Regal.
Customer in Essex Posted on 21/03/2024 , work completed 06/03/2024
The trader replied (on 25/03/2024)
We are thrilled to hear how happy you are with your new kitchen. Our team takes great pride in accommodating the unique requirements of our valued customers and we genuinely appreciate your recognition of our efforts. Thank you for taking the time to share your positive feedback. It would be a pleasure to assist you again in the future. Best regards #whereclientisking
Exceptional Service from start to finish
Customer Service
Quality
Value
We were really impressed with our experience with Regal Kitchens. The showroom is well stocked and all our questions were answered when we went for our initial appointment. John then came to our house to plan the kitchen and the design was made to suit our needs, in fact it excelled! The fitter Roger was excellent, he was very knowledgeable and and all went very smoothly, in fact it was finished earlier than he thought. We then had a demonstration from Emma on how to use the Neff appliances, which was invaluable. Customer service and communication was fantastic. I would not hesitate to reccomend to family and friends.
Customer in Essex Posted on 13/03/2024 , work completed 22/01/2024
The trader replied (on 19/03/2024)
Thankyou for taking the time to tell others about your Regal experience, your kitchen is stunning and we are glad we could help. #whereclientisking