Endorsed by Which?

Regal Kitchens Ltd

4.9

116 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

SEPTEMBER 2024
MAY 2022

About

Regal Kitchens is the only independent kitchen company in Essex to have been awarded the prestigious FIRA (Furniture Industry Research Association) Gold Certification for excellence in installation.

Using our in-house team of highly experienced and professional tradesmen, we will ensure that your kitchen installation and any other associated home improvements you may require (for example, tiling, electrics etc.) are completed to the highest of standards.

Once your order has been taken, your project will be placed in the very safe hands of Janice Pudney, our dedicated in-house Customer Service Manager. Janice has many years experience within the kitchen industry and her role is entirely focused on ensuring that we deliver on our promises made to you.

Click here for a virtual tour of our beautiful showroom:
https://regalkitchens.co.uk/chelmsford-kitchen-showroom/

What we do

  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen tiling
    • Kitchen worktops
  • Building construction contractors

  • More Services

    • kitchens
    • appliances
    • worktops
    • kitchen
    • bespoke

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
116 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fantastic design and fitting
Customer Service
Quality
Value
Regal Kitchens have been fantastic from initial showroom visit through to aftercare on the kitchen. You can really tell they care about you ending up with a brilliant end product, they took a dark 30 year old kitchen that needed complete reworking and gave us a great light social space with loads of room to cook. Special shout out to our fitter Rodger who you could tell took particular pride in doing an incredible job!
Customer in Essex Posted on 10/05/2023 , work completed 17/03/2023
The trader replied (on 11/05/2023)
Thanks for this great review! We work hard to meet client expectations and we’re happy to hear we hit the mark for you, we will also pass your thanks on to Roger #whereclientisking
Great Kitchen Installation
Customer Service
Quality
Value
We chose Regal Kitchens as our installer based on their ability to exactly match our colour and design choices. The service has been great from the initial design which they created in conversation with us and our second meeting we saw this visualised and needed almost no changes. Our fitter Ian was Mr Perfection himself with the huge amount of care he took over our installation everything was just perfect. Regal also managed to supply our Neff appliances at good prices and managed to obtain the N90 range which is almost impossible to get elsewhere. Finally, Emma came round and cooked us a 3 course meal whilst showing us how to use the new equipment which was a real bonus. In summary, they are competitively priced but service is fantastic thanks for a great job
Customer in Essex Posted on 10/05/2023 , work completed 05/05/2023
The trader replied (on 10/05/2023)
Thank you for your kind words. We strive to constantly give top quality service but still give customers the personal touch #whereclientisking
Excellent Customer services
Customer Service
Quality
Value
Recommend to her. beautiful kitchen, really impressed with customer services and how helpful they have been.
Which? Trusted Traders Consumer Posted on 05/04/2023 , work completed 27/03/2023
The trader replied (on 13/04/2023)
Thank you for taking the time to leave us such lovely comments, happy we could help
Great service and friendly customer care
Customer Service
Quality
Value
We had our kitchen done with Regal kitchen and we really happy with our new kitchen. They worked closely with us and keep us up to date to make sure that we happy with the design and everything. We love the after service that the Regal provided for us too. Highly recommend!
Customer in Essex Posted on 28/03/2023 , work completed 18/12/2020
The trader replied (on 29/03/2023)
Thanks for this great review! We work hard to meet client expectations and we’re happy to hear we hit the mark for you #whereclientisking
Great work completed smoothly
Customer Service
Quality
Value
I had been putting off replacing my kitchen as the room needed to be completely stripped back removing fake beams and old ceramic floor tiles. I was trying to work out whether I needed a builder or a kitchen company. Regal solved all the issues for me. Roger the fitter was brilliant, along with the tiler and plumber he brought in. Would happily recommend.
Alison in Chelmsford Posted on 23/03/2023 , work completed 22/12/2022
The trader replied (on 27/03/2023)
Thank you Alison for taking the time to leave this lovely review, your new kitchen is beautiful and we're happy we could help. #whereclientisking
Good work and customer service
Customer Service
Quality
Value
Refitted kitchen which was done to the agreed schedule and budget. Both the fitter and office staff were very helpful. Any small problems were solved very well.
Customer in Essex Posted on 12/02/2023 , work completed 03/10/2022
The trader replied (on 15/02/2023)
Thank you for taking the time to leave us a review, happy we could help #whereclientisking
Kitchen makeover
Customer Service
Quality
Value
We were very pleased with our first kitchen renovation by Regal Kitchens, therefore we went back to them to do a makeover nearly 11 years later. We are extremely pleased with our finished kitchen. The fitter Roger was very helpful, nothing too much trouble for him, the contact with all the team has been very efficient, friendly and professional. Their guidance and communication throughout the process has been excellent.
Jane in Essex Posted on 07/02/2023 , work completed 31/10/2022
The trader replied (on 09/03/2023)
Thanks a lot Jane for taking the time to leave this lovely review, its great to know that we were able to help you for a second time and that you are pleased with the work we carried out. where client is king
Exceptional Knowledge and Service
Customer Service
Quality
Value
I was referred to Emma and Regal by a family member. When you are looking at investing a large amount of money in your property you need to Trust and respect the suppliers / equipment and representatives you work with. Emma at Regal gave us confidence and belief and vision in our kitchen, which we could not have done without Emma and the team. Always contactable, always on the end of the phone with no question too big or small. High quality - exceptional customer service, high end appliances, but l most of all loyal, progressional and unconditional attentiveness. Emma came round her our home to teach us how to use our Neff appliances and we all fell in love with her. We would recommend without hesitation Emma and the team for all your kitchen and business / home Development requirements!
Customer in Essex Posted on 30/01/2023 , work completed 18/11/2022
The trader replied (on 20/07/2023)
Thank you for taking the time to leave us such lovely comments, happy we could help #whereclientisking
Exceptional work
Customer Service
Quality
Value
The Regal team provided an outstanding service from start to finish. From the moment we stepped into the showroom to look around, to design, offering opinions and guidance on what would be good for our kitchen to completion. We are delighted with our shiny new kitchen! We honestly were so impressed with the professionalism and customer service from the whole team. We would have no hesitation whatsoever in recommending Regal. Thank you to all the team.
Customer in Essex Posted on 19/01/2023 , work completed 23/09/2022
The trader replied (on 25/01/2023)
Thanks for this great review! We work hard to meet client expectations and we’re happy to hear we hit the mark for you
Works to Kitchen Dining and Utility Rooms
Customer Service
Quality
Value
Firstly, five stars for the kitchen which was installed by Ian who was a perfectionist, behaved with the upmost respect at all times to both us, our property, and left leaving us with a lovely kitchen. Janice phoned regularly to make sure all was going to plan and Phil was also respectful when removing and refitting items following flooring problems. Works started on 05/09/22 and we had a working kitchen within around 3 to 4 weeks. However, problems with the floor, which were partly due to both the flooring company, employed by Regal Kitchen’s, and the manufacturer of the tiles. This went on for another 6 weeks or so, meaning we couldn’t move the rest of the furniture and island back and couldn’t use the dining area, eating off our laps become the norm and having to cancel invitations with friends as this went on. I felt things just weren’t moving quickly enough so, I contacted the flooring company directly and was told the holdup was with the manufacturer but no further updates were received. Weeks went by and as nothing appeared to be happening, I felt I had to start the onerous task of ringing the manufacturer direct, obtaining a reference number to quote when seeking updates. I felt I was on my own now the kitchen was installed and that if I hadn’t taken steps to go direct and regularly chased the manufacturer myself it would have taken much longer to sort out.
Customer in Essex Posted on 10/01/2023 , work completed 14/06/2022
The trader replied (on 25/01/2023)
Thank you for your kind words about the team at Regal. We were disappointed to hear that you were unhappy with the flooring that you specified, with the black diamonds being 1-2 mm out of square. In keeping with our 'Client is King' ethos we were able to liaise with Karndean to supply and fit an entire new floor free of charge to you and understand you are as happy as us with your new kitchen. We thank you for your patience during this period.