Endorsed by Which?

Regency Gas Services Ltd T/A Regency Fireplaces & Stoves

4.8

108 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Organisations and Awards

Jun 2019

About

Striving to exceed expectations we supply and fit beautiful fireplaces and stoves providing excellent customer service from our showroom in the heart of Warwickshire. We specialise in fireplaces from Elgin & Hall and Stovax.
Our woodburners are supplied by Stovax, Chesney's, Esse, Aga, Purevision and DG fires.
We are big fans of electric fires and fireplaces also and with Gazco, Dimplex and British Fires fires in the showroom we can supply and fit beautiful electric fires which have to be seen to be believed!
We love to give advice so please don't hesitate to contact us for some friendly advice on what can be a difficult process.
All installation is done by our own team of installers and we would encourage you to visit our showroom in Leamington Spa for fireplace inspiration!
Thanks
Dan

What we do

  • Fireplace and stove installers

    • Electric Fires
    • Gas fires
    • Log burners
    • Wood burning stoves
  • Chimney builders, liners and specialists

  • Accessories and parts

  • More Services

    • hole in the wall fires
    • fire accessories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
108 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Brilliant service
Customer Service
Quality
Value
We were recommended Regency Fireplaces by a neighbour. We visited the showroom, and Dan was very helpful and knowledgeable about which fires would be most suitable for installing in our lounge. They then came out to do a free survey and quickly provided a price. The installation was excellent and pain-free, they were very efficient, friendly, and professional. They also provided guidance on how to operate the stove and gave us a carbon monoxide monitor to put up. I would definitely recommend Regency Fireplaces - all round excellent service.
Customer in Warwickshire Posted on 30/04/2025 , work completed 09/04/2025
Regency fireplaces snd stoves Leamington Spa
Customer Service
Quality
Value
I was recommended Regency Fireplaces by another local trader. Dan is very experienced and knowledgeable about all things fire and fireplace-related. Within a short time of arriving in the showroom, he knew exactly what we wanted. Interesting that he wanted to know the size of our room so that what we ordered would be in keeping with the room size. Another showroom we had visited never asked that question. The fitter was very efficient, friendly and tidy and did an excellent job. I would have no hesitation in recommending you visit the showroom if you are purchasing a new fire and or fireplace.
Customer in Warwickshire Posted on 11/04/2025 , work completed 07/04/2025
Installation of gas fire
Customer Service
Quality
Value
Dan and the team were all excellent. There’s a reason every trade I asked pointed me in their direction. Helped with the design queries, made everything super simple. Very tidy workmanship and the finished product looks great. Highly recommend
Customer in Warwickshire Posted on 17/02/2025 , work completed 17/02/2025
Fantastic service
Customer Service
Quality
Value
After researching suppliers in the area we accepted the quote from Regency as not only were their prices very competitive but the guidance on the choice of stove and surrounds etc. was excellent and they were extremely knowledgeable. The fitting of our new stove was excellent - the team were efficient, thorough and extremely tidy and were happy to show us how to use the new stove and answer any of our questions. We wouldn’t hesitate to recommend Regency Fires to anyone looking for a new log burner or fire.
Customer in Warwickshire Posted on 11/02/2025 , work completed 07/02/2025
Fantastic experience throughout
Customer Service
Quality
Value
Dan was really helpful throughout the process, talked us through what we wanted, was really responsive to our email queries and met face to face twice at the store and then his guys again at our house for the quote. The work, the fitters, the fireplace itself are all great and I'd have no qualms whatsoever in highly recommending these guys to friends and family.
Customer in Warwickshire Posted on 30/01/2025 , work completed 29/01/2025
Installation of electric fire
Customer Service
Quality
Value
Regency Fireplaces and Stoves replaced an old gas fire with a wall-mounted electric one, including sealing up the old fireplace, plastering and putting in a new electric socket. I was very pleased with the initial advice and friendly service from Dan at the showroom, which helped me make a decision on which electric fire to select. Communication was clear and the team showed up at the agreed time. They worked effectively, consulting me on some of the details, cleaned up everything after themselves and showed me how to operate the new fire before they left. I was very pleased with their work and would have no hesitation recommending them.
Customer in West Midlands Posted on 18/09/2023 , work completed 04/09/2023
The trader replied (on 30/07/2024)
Thanks so much for that feedback. Appreciate you noticing the high level of customer service we always aim to provide
Installation of wood burning stove
Customer Service
Quality
Value
Excellent service from Daniel and his team. Good recommendations of type of stove. Neat and tidy installation. Prompt service always on time. A great job includes opening up fireplace, lining it, fitting flu (using a cherry picker) and installing hearth and mantel. Quotation comparable with others. Wouldn't hesitate to recommend it.
Customer in Warwickshire Posted on 21/03/2022 , work completed 14/03/2022
Installation of new fireplace
Customer Service
Quality
Value
They were very tidy. I anticipated a fair amount of dust but they were very good and there was no sign of any dust. They were also very courteous and quick.
Which? Trusted Traders Consumer Posted on 17/02/2022 , work completed 12/02/2022
Brilliant service
We have recently had an electric fire with mounted display. Daniel was very good at advising us of the best choice and no pressure to buy. Gave us all the options. The fitting has gone well and the team completed in one day and all mess tidied. I would recommend in the future.
Customer in West Midlands Posted on 14/09/2021 (Reviewer did not use service)
Fireplace and Electric Fire Installation
Customer Service
Quality
Value
We had a micro marble fireplace and Dimplex fire fitted yesterday. We were initially unsure as to what to have to suit our new house but received help and advice from Dan in the showroom. The fitters arrived on the agreed date and time. They were very polite and professional. There was no damage or mess. They did a really neat job of both the fitting and removal of an unwanted socket. We are very happy with our new fireplace.
Customer in Gloucestershire Posted on 08/12/2020 , work completed 07/12/2020