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Endorsed by Which? Trusted Traders

Regency Gas Services Ltd T/A Regency Fireplaces & Stoves

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4.8

100 Reviews

Opening Hours
Today - 09:00–14:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Organisations and Awards

Jun 2019

About

Striving to exceed expectations we supply and fit beautiful fireplaces and stoves providing excellent customer service from our showroom in the heart of Warwickshire. We specialise in fireplaces from Elgin & Hall and Stovax.
Our woodburners are supplied by Stovax, Chesney's, Esse, Aga, Purevision and DG fires.
We are big fans of electric fires and fireplaces also and with Gazco, Dimplex and British Fires fires in the showroom we can supply and fit beautiful electric fires which have to be seen to be believed!
We love to give advice so please don't hesitate to contact us for some friendly advice on what can be a difficult process.
All installation is done by our own team of installers and we would encourage you to visit our showroom in Leamington Spa for fireplace inspiration!
Thanks
Dan

What we do

  • Fireplace and stove installers

    • Electric Fires
    • Gas fires
    • Log burners
    • Wood burning stoves
  • Chimney builders, liners and specialists

  • Accessories and parts

  • More Services

    • hole in the wall fires
    • fire accessories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
100 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Brilliant service
We have recently had an electric fire with mounted display. Daniel was very good at advising us of the best choice and no pressure to buy. Gave us all the options. The fitting has gone well and the team completed in one day and all mess tidied. I would recommend in the future.
Customer in West Midlands Posted on 14/09/2021 (Reviewer did not use service)
Fireplace and Electric Fire Installation
Customer Service
Quality
Value
We had a micro marble fireplace and Dimplex fire fitted yesterday. We were initially unsure as to what to have to suit our new house but received help and advice from Dan in the showroom. The fitters arrived on the agreed date and time. They were very polite and professional. There was no damage or mess. They did a really neat job of both the fitting and removal of an unwanted socket. We are very happy with our new fireplace.
Customer in Gloucestershire Posted on 08/12/2020 , work completed 07/12/2020
Complete Satisfaction
Customer Service
Quality
Value
When we approached Regency exploring a replacement fireplace, we received frank and useful advice on our options and without feeling pressurised concluded a log burner was our best option The selection of our most appropriate model, following a site survey, was very straightforward. Our installation, over two days, was professionally and efficiently completed. The team had to contend with some other simultaneous work on our home but were not distracted at all. Work on our roof was completed despite BT cables being in the way of access for the cherrypicker. There was an unexpected additional structure hidden behind our old fireplace which had to be dealt with - again without delay or complaint. A really excellent job, outstanding workmanship and our trial run with the stove was a complete success. No hesitation in giving this business top marks.
Bill in Coventry Posted on 03/09/2020 , work completed 02/09/2020
Perfection
Customer Service
Quality
Value
Right from initial contact, Dan demonstrated clear customer focus combined with expert knowledge. Everything happened on the date specified and you would not have known the team had been except for the beautiful fireplace! Faultless work and clean and tidy. You will not get better.
Customer in Warwickshire Posted on 06/08/2020 , work completed 06/08/2020
Reliable and great work
Customer Service
Quality
Value
Old fireplace opened up and new woodburner fitted with hearth and shelf. Really good job. Looks wonderful. Service in shop was excellent. Men arrived early to do the job. They worked clean, tidy and efficiently. This is the second time I have used Regency and the service is excellent.
Customer in Warwickshire Posted on 17/07/2020 , work completed 09/07/2020
First class stove installation
Customer Service
Quality
Value
Having researched several wood burning stoves online, Dan at Regency Fireplaces & Stoves supported my choice, advised the appropriate size and we arranged a fitting date. The stove is fantastic and the installation is first class, with the installers taking great care and attention to protection the house with numerous dust sheets etc. and absolutely no mess whatsoever. Thoroughly professional and friendly, with clear and useful explanation of how to operate the stove, where to source the logs and even a chimney sweep for the future. Would thoroughly recommend Regency Fireplaces & Stoves.
Customer in Warwickshire Posted on 26/02/2020 , work completed 25/02/2020
Agean limestone fireplace supply and install
Customer Service
Quality
Value
Regency Fireplaces and Stoves did a great job in designing supplying and installing our beautiful fireplace.
Customer in Warwickshire Posted on 10/11/2019 , work completed 23/10/2019
Excellent service from start to finish
Customer Service
Quality
Value
My wife and I chose a local firm to supply and fit a new fire. We were shown various types and given information and advice when asked, all without any pressure. Once chosen, a suitable date for fitting was agreed. The fitters arrived on the arranged date and completed the work to our full satisfaction, even taking time to verify that we were satisfied. This was a very professional job from start to finish with excellent customer service.
Bob in Warwickshire Posted on 06/09/2019 , work completed 02/09/2019
Completely Satisfied
Customer Service
Quality
Value
Highly recommended, superb service, very high quality work and lovely polite staff.
Duncan, Leamington Spa Posted on 17/07/2019 , work completed 17/07/2019
Professional job to install log burner
Customer Service
Quality
Value
Looked at reviews before choosing Regency. The installers did an 'excellent job'. Very efficient and finished within a day & left very little mess.
Linda, West Midlands Posted on 25/06/2019 , work completed 25/06/2019