Endorsed by Which?

Regency Gas Services Ltd T/A Regency Fireplaces & Stoves

4.9

113 Reviews

Opening Hours
Today -
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Organisations and Awards

Jun 2019

About

Striving to exceed expectations we supply and fit beautiful fireplaces and stoves providing excellent customer service from our showroom in the heart of Warwickshire. We specialise in fireplaces from Elgin & Hall and Stovax.
Our woodburners are supplied by Stovax, Chesney's, Esse, Aga, Purevision and DG fires.
We are big fans of electric fires and fireplaces also and with Gazco, Dimplex and British Fires fires in the showroom we can supply and fit beautiful electric fires which have to be seen to be believed!
We love to give advice so please don't hesitate to contact us for some friendly advice on what can be a difficult process.
All installation is done by our own team of installers and we would encourage you to visit our showroom in Leamington Spa for fireplace inspiration!
Thanks
Dan

What we do

  • Fireplace and stove installers

    • Electric Fires
    • Gas fires
    • Log burners
    • Wood burning stoves
  • Chimney builders, liners and specialists

  • Accessories and parts

  • More Services

    • hole in the wall fires
    • fire accessories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
113 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent
Customer Service
Quality
Value
Removed old stone fireplace and replaced it with a new marble fireplace and electric fire. Excellent workmanship. Could not have bene any better at all. No mess anywhere. clean, tidy and very professional. Also excellent in the showroom.
Elizabeth, West Midlands Posted on 18/06/2019 , work completed 18/06/2019
Quality service
Customer Service
Quality
Value
Our wood burning stove was installed a couple of months ago. The whole process was very easy with the initial discussion exploring and explaining all our options in detail, the installation being arranged quickly and at a convenient time and the work being completed as planned with an excellent result. I am very satisfied with the entire process and would recommend
Customer in Warwickshire Posted on 15/05/2019 , work completed 30/01/2019
Fantastic service.
Customer Service
Quality
Value
New wood burner installed to replace open fire. Open and honest advice. Fantastic service, very happy customer. Would highly recommend.
Sarah, Warwickshire Posted on 07/05/2019 , work completed 07/05/2019
Regency Fireplaces - Spot On
Customer Service
Quality
Value
Having bought our house we really wanted a wood burning stove. We came to Regency Fireplaces because of their reputation and we were not disappointed. What we now have is excellent and the service throughout has been spot on - professional and understanding.
Customer in Warwickshire Posted on 12/04/2019 , work completed 12/04/2019
Wonderful
Customer Service
Quality
Value
A great service from start to finish. I wanted something out of the ordinary which Regency were happy to be part of. Had I listened to other companies I would now not be with such a wonderful fireplace. Totally great would recommend to anyone. Thank you!
Janet, Warwickshire Posted on 12/04/2019 , work completed 12/04/2019
Helpful, efficient and great quality
Customer Service
Quality
Value
The information which was provided was very helpful in deciding what we wanted to choose. He was very flexible when it came to our choices and we were able to split the installation in to two parts so we could find out exactly what sort of gap we had before making our final choice. The work was done efficiently and neatly by two friendly and polite craftsmen and we are delighted with the end result. Thank you!
Customer in Warwickshire Posted on 04/03/2019 , work completed 11/02/2019
Quality job fitting a quality product.
Customer Service
Quality
Value
Daniel is a thoroughly professional first point of contact, helping us identify the right stove & accessories. Brilliant installers made a great job on the day. Excellent all round service.
Andy, Warwickshire Posted on 08/02/2019 , work completed 08/02/2019
Professional job
Customer Service
Quality
Value
We had our chimney lined and a new wood burner fitted. The job was completed on time and very professionally. I would have no reservation in recommending this company to others.
Nigel, Warwickshire Posted on 09/01/2019 , work completed 09/01/2019
Very Impressed with the purchasing and fitting our log burner
Customer Service
Quality
Value
We were delighted the with help and advice from Dan regarding choosing our stove. The two workmen were polite and friendly and left everything tidy. We are thrilled with our log burner and would definitely recommend Regency Fireplaces & Stoves.
Customer in Warwickshire Posted on 29/11/2018 , work completed 23/10/2018
Prompt.
Customer Service
Quality
Value
Quality of product is as expected. Fitting carried out professionally & in very clean & tidy manner. Variety in show room, good & helpful advice given.
Which? Trusted Traders Consumer Posted on 18/07/2018 , work completed 18/07/2018
Prompt & professional
Customer Service
Quality
Value
Efficient, clean, tidy, very professional.
Pearl, Warwickshire Posted on 27/06/2018 , work completed 27/06/2018
First class service & products.
Customer Service
Quality
Value
Initially advice given by Daniel was helpful in helping us to make a choice of type of log burner. He is polite and knowledgeable with no pressure on sales. The job itself presented various difficulties but the team of fitters were excellent and completed the work on time to a very high standard. It was a pleasure to see the pride taken by the fitters. We highly recommend Regency Fireplaces, they are first class.
Brian, Warwickshire Posted on 11/05/2018 , work completed 11/05/2018
Fantastic professional service
Customer Service
Quality
Value
Brilliant service from start to finish. We said what we wanted, Bespoke Fireplace made it for us. Quick turnaround. Installation guys were superb, covered everything and cleared up afterwards
Sarah, Warwickshire Posted on 30/04/2018 , work completed 30/04/2018
Superb
Customer Service
Quality
Value
When I first went to Regency Fireplaces & Stoves I was unsure exactly what I wanted to replace my old fireplace & fire (with back boiler). My old fireplace was very dated. Daniel was very knowledgeable and gave me good advice. After ordering new fireplace & fire, an instalment date was agreed. The two men that installed the new fireplace & fire turned up on time, they worked quietly & efficiently; they were there for the whole day, which I expected, and the finished result is lovely. I was shown how to operate the fire. I am most pleased with it.
Sheila, Warwickshire Posted on 26/04/2018 , work completed 26/04/2018
Great job
Customer Service
Quality
Value
Very knowledgeable about the product, gave good advice prior to installation. Work done as promised, looks great, works perfectly & tidied up after themselves.
Deb, West Midlands Posted on 26/04/2018 , work completed 26/04/2018
Excellent job
Customer Service
Quality
Value
Friendly service with helpful advice on showroom products. Excellent efficient installation with the room left spotless afterwards. Very impressed.
Margaret, Warwickshire Posted on 23/04/2018 , work completed 23/04/2018
Great Job
Customer Service
Quality
Value
Professional job done of the installation of our fireplace and fire.
Allen, Warwickshire Posted on 16/04/2018 , work completed 16/04/2018
Great job
Customer Service
Quality
Value
Prompt, clean & professional work done by two genuinely nice fitters. Would highly recommend them to anyone.
Julian, Warwickshire Posted on 08/02/2018 , work completed 08/02/2018
Brilliant job
Customer Service
Quality
Value
Helpful advice when selecting product. Fulfilled appointments without fail. Did what they said they would do. Prompt, polite and efficient while on the job.
Alexander, Warwickshire Posted on 30/01/2018 , work completed 30/01/2018
Excellent job!
Customer Service
Quality
Value
I am delighted with the professional attitude of Dan, with his advice, and his fitters, for their skill and superb craftsmanship. All work carried out to the highest standard. Fitters were very considerate in my house.
Anne, Warwickshire Posted on 18/12/2017 , work completed 18/12/2017
Most impressed - would recommend
Customer Service
Quality
Value
Very good. Reliable, with prompt dates. Very clean.
Evelyn, Warwickshire Posted on 08/12/2017 , work completed 08/12/2017
Reliable and skilled
Customer Service
Quality
Value
A friendly and characterful firm to deal with, with strong convictions of their own, but ultimately helpful, efficient and knowledgeable.
Peter, Warwickshire Posted on 05/12/2017 , work completed 05/12/2017
Brilliant Job
Customer Service
Quality
Value
5* Amazing service, very clean and tidy all day. Friendly men from start to finish. Would definitely recommend to all. Thanks.
Emma, Warwickshire Posted on 04/12/2017 , work completed 04/12/2017
Brilliant job
Customer Service
Quality
Value
Fitters turned up punctually, carried out fitting efficiently. Were friendly and helpful in answering questions.
Meurig, West Midlands Posted on 29/11/2017 , work completed 29/11/2017
Excellent job: well satisfied
Customer Service
Quality
Value
Installation completed on promised date. Work done tidily and well, no mess and left working properly.
Brian, Warwickshire Posted on 17/11/2017 , work completed 17/11/2017