Outstanding Service
I’m writing on behalf of an elderly friend of mine who has used RGS for the past 23 years! On Tuesday of this week, she had a boiler service undertaken by Jack & Aaron, performed in their usual excellent way. Sadly, during their visit, she had a stroke. Due to fast thinking of them both, and Shaun too, they called an ambulance and she was taken off to the hospital. Had it not been for their fast thinking and action, she wouldn’t be here today! I will be forever grateful and would not hesitate to recommend RGS to anyone!
Paul in Greater London
Posted on 10/06/2022
, work completed 07/06/2022
Recommended
Prompt & efficient servive
This company was called to fix our central heating after it had failed. They came on the same day as the call-out. The problem was difficult to fix & required two visits, but both on the day in question. A prompt, courteous & efficient service.
Customer in Surrey
Posted on 18/10/2021
, work completed 13/10/2021
Recommended
Super service!
Used RGS again - we've been using them for years as they are reliable, friendly and good at what they do, with reasonable prices. Completely trustworthy. We use them for our own home as well as a rental property.
Plum Cox in Greater London
Posted on 24/06/2021
, work completed 11/06/2021
Recommended
Excellent service
RGS re-routed our central heating pipework on the surface to deal with leaks beneath the concrete floor. This was a fiddly, difficult job which they undertook with courtesy and good humour. The cost was fair, as per estimate, and the work completed on time. Customer care was first-rate.
Valerie in Greater London
Posted on 29/05/2021
, work completed 21/05/2021
Recommended
Amazing
Boiler service and gas safety certificate. Easy to arrange, fantastic service and very competitively priced.
Customer in Greater London
Posted on 25/01/2021
, work completed 07/01/2021
Recommended
Absolute Disgrace
I would not recommend this company to anyone. Did not prepare properly for visit, caused damage whilst at property, did not resolve the issue and refuse to accept responsibility for the damage caused. Not even an apology.
Customer in Greater London
Posted on 17/09/2020
, work completed 16/09/2020
Qualified gas engineer
The engineer who inspects my 2 boilers is qualified and experienced in gas systems and troubleshooting. The company has been a reliable partner for 4 years.
Customer in Greater London
Posted on 21/10/2019
, work completed 18/09/2019
Recommended
Professional
Remove an existing Bathroom fittings, make good damage to floor due to leak and install new bathroom furniture. Job done more quickly than scheduled. Always cleaned up after a day's work, always polite.
Richard, Middlesex
Posted on 25/03/2019
, work completed 25/03/2019
Recommended
My review
Efficient, responsible & professional.
C, Middlesex
Posted on 26/10/2018
, work completed 26/10/2018
Recommended
Courteous and efficient
Difficult job replacing boiler with new for new kitchen being extended - liaison required with builder to extend flue through new flat roof - all done within one day (finish 7pm). Courteous, very helpful and efficient and a tidy, clean area after finishing job.
Janet, Surrey
Posted on 10/09/2018
, work completed 10/09/2018
Recommended
Good service
Deano did my annual boiler service, and as ever, I was very happy.
Helen, Middlesex
Posted on 07/09/2018
, work completed 07/09/2018
Recommended
Excellent reliable service
RGS replaced my gas combi boiler and have undertaken regular annual servicing over many years. They have also attended to my different plumbing needs usually associated with leaks of one form or another. All work has been undertaken promptly and efficiently and I highly recommend this firm for any gas or plumbing matter.
Alastair
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
Boiler install
Robert
Posted on 20/01/2018
, work completed 20/01/2018
Recommended
High quality
Have used them over many years. Reliable and very good quality work.
londonfarwide
Posted on 18/01/2018
, work completed 18/01/2018
Recommended
A Little Expensive
As usual the engineer arrived on time. My Vaillant Ecotec Pro boiler had been leaking. The engineer had made two visits before he found the cause. Finally repaired on Jan 10th.
Michael, Middlesex
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Very professional, tidy and organised.
Always use them, as they do a very good job, and give excellent advice. Have always recommended them to friends and family, who also say they are very happy with them.
Richard, Middlesex
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
Great service
From the beginning it was a pleasure to have a company that gave you the personal service, with no fuss, no hidden extra costs. Delivered what we expected and more within a speedy turn around. Professional people completed by people who care
Philip, Middlesex
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Professional
David, Surrey
Posted on 28/09/2017
, work completed 28/09/2017
Recommended
Superb company
Replaced my old boiler and removed water tanks and old pipes. Hardly any mess, and all cleared up. I was kept informed about the whole process. A lovely neat and tidy job.
Brendan, Middlesex
Posted on 06/12/2016
, work completed 06/12/2016
Recommended
Responsible & reliable
RGS have worked for me many times over the last 5 years at a flat in West London. As I live in Kent, it is very reassuring to be able to call on reliable plumbers in London. They attend promptly & efficiently. Sort out the problem & are completely trustworthy.
Amanda, Kent
Posted on 11/11/2016
, work completed 11/11/2016
Recommended
Highly recommended
We have used RGS over many years for various gas, heating & plumbing jobs and, most recently, refurbishment of a shower room. Peter and the team have always gone the extra mile to be helpful, delivering a reliable and consistently high quality service. We have no hesitation in recommending R.G.S.
Lynne, Surrey
Posted on 11/11/2016
, work completed 11/11/2016
Recommended
Excellent plumbing & central heating service
Installation 2012 & annual servicing of central heating boiler. Most recently, some plumbing repair/replacments. Competent work by cheerful staff
Mary
Posted on 28/09/2016
, work completed 28/09/2016
Recommended
New bath
Good work done. Bath was damaged, replacement got, that was the wrong width. RGS workman was excellent and did a great job & went beyond the call of duty.
Ruth, Middlesex
Posted on 23/09/2016
, work completed 23/09/2016
Recommended
Prompt & efficient
First class firm. Have used them for all gas work for nearly 20 years at my London block of flats.
Anonymous
Posted on 23/09/2016
, work completed 23/09/2016
Recommended
Good plumbers
New bath fitted. The bath arrived at their depot and they noticed it was damaged before starting work. 2nd bath was delivered to my home and that was too wide. They sourced the right sized bath and installed. As we had problems the supplying the bath no fault of the firm. The fitter went beyond the job in hand which was appreciated. I have used RGS for other jobs since. Arrive on time, do the jobs without further problems, clean not the cheapest but you get what you pay for.
Rouse
Posted on 23/09/2016
, work completed 23/09/2016
Recommended
A substantial project handled with care
From beginning to end this project for replacement of hot & cold water storage with a clean modern system and re-routing of pipework was carried out professionally but with a personal touch. We were involved in the planning & implementation of problem solving. On time & on budget. Good, courteous communication from the office & courtesy visit post-completion.
Peter, London
Posted on 09/05/2016
, work completed 09/05/2016
Recommended