Which? Local Review
In February of this year, Steve the plumber whose name I got from Which? Local fitted a new shower that he recommended. His work was excellent and he was courteous and helpful and included in his work a couple of small free extras. His price was fair and there was no call-out charge for his first visit to estimate. The shower has worked perfectly and was a good choice by him. I have no hesitation in recommending him and his service to anyone looking for an honest tradesman.
Scepticus
Posted on 23/04/2012
, work completed 23/04/2012
Recommended
Which? Local Review
Our boiler was vibrating loudly. Another plumber had looked at it and was baffled. We found out about Steve, who came out and knew what it was straight away. He was very thorough and did an excellent job. His rates are really reasonable, but the best thing about Steve is you know he's done an excellent job. Would I use him again ? Most definately. Would I recommend him to friends and family ? You bet, as I know they'd be getting the best service around. Many thanks Steve.
Duwie0
Posted on 20/03/2012
, work completed 20/03/2012
Recommended
Which? Local Review
Stephen, the plumber, did an excellent job of replacing our toilet. He left everything clean and tidy. Additionally, he repaired the ballcock in our downstairs toilet, charging us nothing for this service, and he also unblocked a drain which was additional to the work he was contracted to do.
nevamaria
Posted on 13/03/2012
, work completed 13/03/2012
Recommended
Which? Local Review
Serviced our, fairly ancient, boiler. Arrived on time, was knowedgeable and efficient and offered advice on a couple of other problems. Would definitely use him again.
SarahF
Posted on 09/01/2012
, work completed 09/01/2012
Recommended
Which? Local Review
Reliable by name, reliable by nature! I arrived home from holiday last week to find one of my radiators had sprung a small leak. Between my going to order a new radiator and getting back that dribble turned into a fountain leaving me swapping buckets and bowels to catch the deluge. I got Reliable's number from Which Local between bucket swaps and was delighted and pleasantly surpised when Steve told me he would be there in half an hour, and very happy when he turned up in that time frame. he very quickly isolated the leak and removed the radiator, and told me to ring him as soon as the radiator arrived the following day. The radiator arrived late afternoon the following day and as good as his word Steve followed it half an hour later, and fitted that and a second radiator I needed fitting quickly and efficiently, checked the heating system to make sure safe to run, and waited to make sure it all heated up before leaving. All this was done for a very reasonable price in good time with little disruption and mess. I will certainly be keeping Reliable Plumber's number handy for further plumbing and heating jobs and will be recommending him to friends and family.
JMArmitage
Posted on 01/11/2011
, work completed 01/11/2011
Recommended
Which? Local Review
Very helpful, efficient & thorough.Replaced flushing system & worked late to ensure the job was finished (and fixed a drip in the kichen at no additional charge). Excellent.
GwenL
Posted on 26/10/2011
, work completed 26/10/2011
Recommended
Which? Local Review
Steve came out when my boiler decided to conk it a couple of weeks back - as it was starting to get cold it was a bit of an emergency. Steve was able to come out the next day at a time to suit me. He wasn't able to fix the boiler then and there, but ordered the part in and came round the evening the part arrived. To both of our alarms, it didn't immediately fix the problem, so Steve came round again the next morning when the boiler manufacturer call centre opened. Much to my relief, this did enable him to fix the problem (he hadn't made a mistake in replacing the part - just turns out another part had gone caput when the original part broke). Steve was amazingly flexible in a bit of an emergency, and I'm fairly certain charged me for far less time than he actually spent. Would definitely recommend!
ceristan
Posted on 25/10/2011
, work completed 25/10/2011
Recommended
Which? Local Review
We had a new bathroom fitted by Steve, we found him to be very professional and his work to be of a very high standard. He gave us very good advice on the different type of bathroom suites available. He worked during the snow showing a very high dedication to his work. We now have a great new bathroom and also a 2 year guarantee as well.
Mark, Croydon
Posted on 25/03/2011
, work completed 25/03/2011
Recommended
Which? Local Review
Steve turned up when he said he would and charged what he said he would, which in my experience makes him far more reliable than most. He also fixed a slight drip for no additional charge and was friendly and unobtrusive.
mtgraves
Posted on 21/02/2011
, work completed 21/02/2011
Recommended
Which? Local Review
We found 'Reliable Plumbers' efficient, puntual and as non-intrusive as possible and the work was done to a high standard. We now have a great new bathroom!
lambrose
Posted on 11/12/2010
, work completed 11/12/2010
Recommended
Which? Local Review
We had a problem with our boiler. Stephen and a colleague popped round and vey quickly bled all the radiators. Problem solved. And he didn't charge us which was unexpected and most welcome. We will be using him again in the future for some more substantial work.
Richard SENA
Posted on 18/11/2010
, work completed 18/11/2010
Recommended
Which? Local Review
I found this company on the Local Which website and was impressed from the moment I telephoned them for a quotation. Steven arrived promptly to give me an estimate and then to do the actual job, which was completed within the estimated timescale. I would recommend this firm to others.
John Shearer
Posted on 17/08/2010
, work completed 17/08/2010
Recommended
Which? Local Review
Steve fixed my gas leak and laid a new gas pipe for my kitchen hob...He came when he said he was coming, contacted me if he was going to be late and did an excellent job...shame all business donÍt operate like this one. I can truly recommend this firm... 5 starƒam now awaiting quote for a new boiler.
Web_man
Posted on 06/08/2010
, work completed 06/08/2010
Recommended
Which? Local Review
Only a small job but Steve Smith arrived when due and replaced a leaking kitchen mixer tap quickly and efficiently. Definitely recommend for good, friendly service- did not get annoyed when as a typical customer I kept checking he was ok and had not cleared access to the hot water supply.
DaveSE25
Posted on 01/06/2010
, work completed 01/06/2010
Recommended
Which? Local Review
Speedy and friendly response from Steven Smith to request for quote. Arrived on time. We were happy with the quote and he did the job there and then in record time and within the hour quoted for. He replaced a leaking joint in a very awkward place under the bath. We have not hesitation in recommending him to others. He is a true professional. Tony Hackett
N Hackett
Posted on 14/05/2010
, work completed 14/05/2010
Recommended
Which? Local Review
Having read previous reviews, we asked Steven to replace a boiler and fit 2 new radiators. He provided a competitive quote for all the work & when confirmed, turned up promptly to start the work. He was professional & courteous & having encountered a few problems, stayed well into the evening to ensure we had heating overnight. All work was completed to a high standard with no mess & little intrusion. We would happily use him again & recommend others to do so.
H.H.
Posted on 01/03/2010
, work completed 01/03/2010
Recommended
Which? Local Review
Steven was scheduled to repair or replace a kitchen tap which he did fast and competently. When I asked him to look at my shower pump, we noticed a leak coming from the pipe above the pump and that the pump was shorting-out. Steven replaced the pump on the same day, worked fast, in a cramped position inside a cup-board, which helped because I did not have to dismantle it. He was courteous, competent, on time. Good work!
masi
Posted on 20/02/2010
, work completed 20/02/2010
Recommended
Which? Local Review
Used Steven for a number of urgent essential repairs. He was quick, courteous, friendly and did an extremely efficient job for a very reasonable price. I will always use him in the future and cannot recommend him highly enough.
Croydonian
Posted on 01/01/2010
, work completed 01/01/2010
Recommended
Which? Local Review
Steve did a straightforward job (replacing a hot water cylinder and immersion heater) in a very professional manner. He was unobtrusive, tidy, and did exactly what he said he would do. First class service, well worthy of recommendation to others.
Peter Johnstone
Posted on 24/12/2009
, work completed 24/12/2009
Recommended
Which? Local Review
anothermaclachlan
Posted on 22/10/2009
, work completed 22/10/2009
Recommended
Which? Local Review
Similar to other reviewers, I contacted Stephen after reading recommendations on this website. I had a number of jobs for him - leaking sink, replacement seal in the shower, fitting of a vanity basin and a leaking kitchen tap. He did them all within two 2-hour visits and all to a very high standard and at a reasonable price. At last I have a plumber I can trust. Note - he has now moved to Shirley, but the mobile phone number is still correct.
AP1
Posted on 24/09/2009
, work completed 24/09/2009
Recommended
Which? Local Review
Contacted Stephen after reading recommendations on this website. Gave us a quotation to rectify botched toilet flush by another plumber. Returned promptly to do the job one evening at our convenience. We found him to be efficient, reliable and friendly and will certainly use him again for any plumbing needs.
CedricAR
Posted on 10/06/2009
, work completed 10/06/2009
Recommended
Which? Local Review
Stephen, one half of the partnership, arranged to come the day after I phoned, arrived exactly on time as promised, carried out a small but essential repair quickly, efficiently and reasonably economically. There is little more one could ask!
Arnorab
Posted on 10/03/2009
, work completed 10/03/2009
Recommended
Which? Local Review
Very prompt and efficient. Turned up when he said he would. Notified me if he was going to be late or unable come (and arranged another date and time). Very tidy too.
Alka
Posted on 23/02/2009
, work completed 23/02/2009
Recommended
Which? Local Review
Reliable plumbers did my boiler service this year. Was able to do the service out of work hours in an evening - in fact offered this without me having to ask - which was great, arrived promptly, offered to call me with a reminder for my boiler service next year. Price for service was in line with what I expected from reading the Which? boiler servicing article in September 08.
ceristan
Posted on 23/12/2008
, work completed 23/12/2008
Recommended