Renergy Solutions Ltd

Without even bothering to visit us and assess our house, our electricity use or our personal needs, they emailed me a solar panel quote. It was completely inappropriate. Amongst other things, it proposed to install panels on a roof that we already had panels on ! ! No solar panel supplier can design a system to suit a particular household without acquiring full data on the household's existing electricity useage. I suggest that all readers of this review avoid this company.

We've been very happy with Renergy right through the enquiry process to the installation being done. Thomas Silk was our first contact over the ASHP and battery enquiry, and he was helpful without being hard sell. Once we gave the go ahead, the paperwork and visit schedules went ahead swiftly and without any hitches. Alex and Steve came over to assess the layout. They immediately inspired lots of confidence that they would do a good job. And they are both very kind and friendly. Their work was brilliant ( they are both super intelligent guys) and done in such a way that they left no mess . Once completed they gave us lots of advice on how to use the system and Alex explained how to get the app onto my phone and then explored with me how to understand it. Actually wewere sorry to say goodbye! However a few days later Alex had to come back over to make an adjustment to the system. We live quite a way away , on the boundary of their parish so to speak, and yet he came back over in his typically cheerful way , and actually we used the opportunity to ask him more questions about the running of the ASHP. Finally let me say how pleased we are to be off fossil fuels now, and we're enjoying the kind of heat that the ASHP gives. Good overall background heat that doesn't feel drying. We find it's best to keep it going all the time. Not lower than 18° at night when it is super cheap to run because of the tarriff we are on with Octopus. So many thanks to the whole team at Renergy.

The Renergy Solutions team surveyed and fitted 12 Solar Panels and a battery to our home six months ago. From the outset, they were knowledgeable carrying out a detailed survey and patiently answered all our many questions. The office team were really helpful and always got back to us in a reasonable time when we emailed. On the day of fitting the really efficient and friendly team kept us informed and consulted us where there were any adjustments. A few months in we had a problem when our electricity provider replaced our old meter with a smart meter and incorrectly refitted a sensor to the mains cabling. I emailed Renergy Solutions for help and one of the Directors got back to me that day, he diagnosed the problem which was then resolved within 10 minutes. So far the Solar Panels have been one of our ever best investments. Now our usage of mains electricity is minimal, with any costs such as standing charge and electric costs being covered by the excess the panels produce. We no longer worry about electricity charges :-). Producing electricity with the Solax software means we have learned how to use electricity more efficiently. In addition, we feel the payback period will be shorter than predicted. If there was anything I would do differently it might have been to get the extra battery at the lower rate. In summary, this is a professional & responsive company and based our excellent experience we have no hesitation in highly recommending them.

These guys installed a Solar Panel System for us and I have to say they were excellent. While the scaffolding company was a bit lax in communicating when they were coming to set up and take down, Energy Solutions' surveyor and installers were Excellent: • Arrived on time • Very courteous, considerate, neat and tidy • Very fast - 4.5 hours from start to finish • Great cabling skills I would highly recommend Renergy Solutions

As an older woman I was nervous about undertaking a complex , technical scheme but Renergy made it so easy . Their communication is top notch , and they always do what they say they are going to do . All the operatives were polite and efficient from the scaffolders to the panel fitters . Their work is neat and they explained everything to me including how to sell spare capacity back to my supplier . Couldn’t praise them enough and Jo in the office is a star . Thanks , loving my free electricity!

Installation of 9 solar panels with battery: there was a long lead time before they were available, which was made clear from the start. Communication was very good. Staff attending site were knowledgeable, pleasant and did a good job. Products are performing well.

The installation of the panels went smoothly even though they had to return to complete the job. The company was recommended by a neighbor and whilst we were warned that they were difficult and slow to communicate with we never really appreciated the extent of that. The company doesn't really take the time to carry out a full inspection despite the paperwork stating they will which means it's left to you to decide e.g. how many panels to install and whether you genuinely need a battery or not. The battery was pushed and when my daughter asked why we needed it given the cost of our electricity the response was 'its good to have'. The attention to detail is shocking - We made a number of requests for the paperwork to be corrected. They are very prompt at seeking payment but when it comes to removing the scaffolding that's in their time and when you chase this the responses on some occasions are curt. I wouldn't recommend the company unless they change their processes and make more of an effort to listen to the client rather than just get the job done.

I had several quotes and surveys and I was a bit apprehensive about which company to choose. Renergy Solution Ltd came across as trustworthy right from the start, they quickly put my mind at rest and gained my confidence that I had made the correct choice. They were very reassuring and turned out to be great. From meeting the surveyor to the solar panels being installed everything went perfectly smoothly. All of the employees I met or spoke to were helpful, knowledgeable and reassuring and they were not "pushy" like some companies who offer money off if I sign the contract this week/month. They explained everything to me, answered all my questions and left it to me to make my own decision. Their quote I found very reasonable compared to other companies, at the end of the day the cost is a factor but above all else you want a good job done and that's what they do. Special mention of Thomas (Surveyor), Joanna (Finance) and Ben & Lewis (Fitters and Electrician), a great team and a credit to the company. They kept me informed of all the progress along the way and everything was done to schedule. No hiccups, a refreshing change nowadays. I can't praise them enough and I have no hesitation in recommending them. My thanks to all the team.

The team at Renergy provided really good both pre and post installation administration for our system. The works to carry out the install were done neatly, on a timely basis and they cleaned up as they went on. We were given a brief overview of the system and it's capabilities from the installation team and other information was easy to pick up by telephone and on line. The handover paperwork was also very comprehensive. We are pleased with the works and are already seeing a sizeable daily reduction in the amount of electricity we are taking from the grid. Overall a very pleasant company to deal with and we would have no qualms in recommending them to others.

I selected this company because they are Which recommended. I was not disappointed totally professional from start to finish. I would not hesitate to recommend them to anyone wishing to fit solar panels.