Renewable Future Wales

When we decided to upgrade our oil heating to air source heat pump, we did a lot of research and interviewed quite a few companies. We knew instantly that we will choose Renewable Future Wales because of Simon and Tom's professional manners, wealth of knowledge, attention to details and attitude in finding solutions instead of avoiding problems. 3 weeks down the line, they have delivered everything they said they would. We had an air source heat pump installed with underfloor heating over 2 floors with new flooring as well. They kept checking with us each time something came up and we were offered options instead of letting it be or doing what was easiest. Eg. They discovered wires that were not connected properly or they were checking what colour of trims we wanted for the floor. All of their crew - they have a big team - I knew everyone's name and absolutely everyone has been incredibly hard working, polite and helpful. They have done an amazing job, we couldn't be happier with the finish. It's been a massive work but they delivered within their set deadline so we were not left in a limbo. The air source heat pump works great, we had a few chilly night and we felt it kicking in. It is great knowing that it'll adjust temperature, I won't have to worry about changing the thermostat anymore. It's been very reassuring to have Simon and Tom around whether it was preparing for the project, during the works or after completion.

We 100% recommend Renewable Future Wales. Simon and Tom are very knowledgeable, very interested in each job that they do and are totally professional. They turn up and do what they say they they will, when they say they will. They and their team (Kieran, Austen, Mark and Dave) are all mindful that they’re working in your home and they don’t treat it as ‘being on site’. They installed a new Vaillant airsource heat pump (replacing an 11 year old, first generation heat pump), plus two new additional radiators, two new replacement radiators and we had an existing radiator re-sited. There are lower cost heat pumps available, but the Vaillant was our choice and we feel we’ve got a good value, top quality system, expertly installed by Renewable Future Wales. They did a thorough assessment of our home and our heating requirements in order to come up with their proposed design. We ended up with a heat pump that is less powerful and which consumes less electricity than the old one, but for the first time since we moved into the house 11 years ago the whole house is a pleasant, comfortable temperature with plenty of hot water coming out the taps too! There were a couple of teething problems along the way, but Simon and Tom jumped on these straight away and sorted them out. They’re also very personable guys, it was a pleasure to meet them and have them working in our home.