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Rentokil Property Care Ltd (Head Office)

4.3

7 Reviews

Opening Hours
Today - 08:30–18:30
  • Monday 08:30–18:30
  • Tuesday 08:30–18:30
  • Wednesday 08:30–18:30
  • Thursday 08:30–18:30
  • Friday 08:30–18:30
  • Saturday 10:00–04:00
  • Sunday - Closed

About

Rentokil Property Care are nationwide specialists in damp proofing, woodworm, waterproofing, structural repairs and rot treatments.

With over 60 years experience, we provide homes and businesses across the UK with the very best property preservation services. Our surveyors are fully trained, holding CSRT and CSSW qualifications and we have local technicians, all of whom are skilled and experienced in carrying out Rentokil Property Care treatments.

Thousands of homes and businesses in the UK have trusted Rentokil Property Care to provide them with expert damp proofing and property repair services. We are rated ‘Excellent’ with over 500 independent reviews from our customers on Trustpilot.

We are also long term members of the PCA, registered Trust Mark contractors and members of the Contractors Health and Safety Scheme, so you can be sure that your property is in safe hands.

What we do

  • Damp proofing and timber preservation services

  • Property refurbishment contractors

  • Waterproofing

  • Tanking

  • Specialised building trade contractors

  • More Services

    • wet and dry rot
    • woodworm
    • structural repairs

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.3
7 reviews
Customer Service
4.4
Quality
4.4
Value
4.0
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Avoid engaging with this company.Their service is unsatisfactory, the quality of work is below standard
Customer Service
Quality
Value
Technician hit radiator on day 1.Caused damage & failed to protect worktops. Technician not qualified plumber to touch pipework & left me without hot water for 24 hours & at risk.Floorboards laid without the area drying out and resulting in a persistent damp smell for 2+ mths.The quality of work dreadful & subpar, squeaking & uneven floorboards & substantial gaps allowing heat loss and the entry of black flies.2nd leak due to touching pipework was not authorised to touch & HO left a clinically vulnerable adult to the elements of the cold for over a week.Technician's language inappropriate & disclosing a criminal record.Day2 technician was no better had no floorboards with him and left & I had to source a plumber as Rentokil couldn't. Day 3 falsely claimed to have conducted fogging despite evidence proving other wise.Not possible to lay 51/2 sq metres of flooring in kitchen, remove 2 floorboards in the living room, fog an area of 36sq metres all in 2.5 hrs and no residual smell & consumption showing at 3.90KWH with no unusual spikes in electricity.2nd leak left a clinically vulnerable adult to the elements of the cold for over a week with no contact from HO which has been consistent throughout.No offer to recompense apart from 300 & nothing for stress, A/L & additional costs incurred. Shambolic service which has left me severely traumatised & the fact I still have to deal with this company & have them back in my home feels me with dread. The trust has gone with this company.
Customer in Thurrock Posted on 28/11/2023 , work completed 09/08/2023
Woodworm treatment
Customer Service
Quality
Value
Treatment for woodworm in ground floor floor boards via fogging technique, including localised replacement of timbers. Work carried out by helpful and competent technician and to a high standard. Thorough job done and all left clean and tidy. Very happy with price and service.
Simon Hay, . Posted on 14/06/2018 , work completed 14/06/2018
Damp
Customer Service
Quality
Value
We had the whole ground floor stripped of plaster up to 1.5 m deep. Damp course injected into the walls. Replaced a dozen floor joists and had all the timber in the house treated for woodworm. Great service from the start. Surveyor really knew his stuff and was happy to discuss in detail, even before I agreed to have the work done. The team that came to do the work were polite and friendly, they worked really fast and always cleaned up. They answered all questions and were happy to make minor changes to the work. The finished job was to a very high standard and cleaned up properly. Can't recommend them enough.
Which? Trusted Traders Consumer Posted on 25/01/2018 , work completed 25/01/2018
Excellent work by Rentokil Surveyor and technician.
Customer Service
Quality
Value
A Rentokil technician came to our home to treat the loft space in the oldest part of our home. The technician very carefully explained to us what he was going to do and the precautions he would put in place whilst the treatment was in progress. After the treatment, he showed us the photographs he had taken in the loft space, discussed the state of the old timbers which he assured us were sound and assured us that no further action on our part would be necessary. He then cleared away all protective covers and fixed a danger label to the loft entrance hatch stating when it could be opened for use (7 days from 11th Dec.) We gave him an excellent on Trust Pilot.
Which? Trusted Traders Consumer Posted on 22/01/2018 , work completed 22/01/2018
Excellent work by Rentokil Surveyor and technician.
Customer Service
Quality
Value
A Rentokil technician came to our home to treat the loft space in the oldest part of our home. The technician very carefully explained to us what he was going to do and the precautions he would put in place whilst the treatment was in progress. After the treatment, he showed us the photographs he had taken in the loft space, discussed the state of the old timbers which he assured us were sound and assured us that no further action on our part would be necessary. He then cleared away all protective covers and fixed a danger label to the loft entrance hatch stating when it could be opened for use (7 days from 11th Dec.) We gave him an excellent on Trustpilot.
Which? Trusted Traders Consumer Posted on 11/12/2017 , work completed 11/12/2017
Woodworm treatment
Customer Service
Quality
Value
Treatment for woodworm in ground floor floor boards via fogging technique, including localised replacement of timbers. Work carried out by helpful and competent technician and to a high standard. Thorough job done and all left clean and tidy. Very happy with price and service.
Simon, . Posted on 19/09/2017 , work completed 19/09/2017
Brilliant job
Customer Service
Quality
Value
I had damp-proofing treatment done on my property in Autumn. I was thrilled with the work carried out, they turned up on time and everything went well on the day. Even the communication from the office was very professional. I would definitely recommend them.
Which? Trusted Traders Consumer Posted on 06/09/2017 , work completed 06/09/2017