Endorsed by Which?

Repair A Sash Limited

4.7

38 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 11:00–15:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The Repair A Sash story began in 2010 providing sash window refurbishments and has continued to expand ever since.

Today we are one of the premier installers of bi-fold doors, French doors, windows and much more, serving customers right across London.

Providing quality is always the most important aspect of anything we do. From the craftsmanship delivered through our work, to the attention to detail of our customer service, we always strive for excellence.

Everything we do is tailored to the needs of your property. We understand that every home is unique which is why we offer bespoke services based on your circumstances.

Services we provide include the installation, maintenance and repair of:
• Sash windows
• Casement windows
• French doors
• Bi-fold doors
• Bespoke joinery

We are long-standing members of the following organisations and schemes:
• Fenestration Self-Assessment Scheme (FENSA)
• Installsure

What we do

  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Timber windows
    • Glass boarding up and replacement
    • Window consultants
    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Stained glass
    • Triple Glazing
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Draughtproofing installers

  • Doors

    • Bi-fold doors
    • Door repairs
    • French doors
    • Front door
    • Patio doors
    • Timber doors
    • ​Aluminium doors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
38 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Sort by
Great work
Customer Service
Quality
Value
Boris was extremely professional from the beginning to the end, communicating effectively throughout the entire process. They replaced two large sash windows very efficiently in three days, as planned. The result was very satisfactory. I highly recommend Repair A Sash.
Customer in Greater London Posted on 05/03/2023 , work completed 18/01/2023
Really excellent work
Customer Service
Quality
Value
We had some sash windows that were in need of double glazing & renovation (one of them was very large) Repair a sash did an excellent job, professional, timely & tidy. The windows are transformed. Quieter, warmer & smarter. The glazing bars were spot on not too chunky & matched the original. I would recommend this company & happily use them again.
Customer in Greater London Posted on 22/11/2022 , work completed 13/06/2022
Reliable, good quality work and reasonable pricing
Customer Service
Quality
Value
Boris and colleague repaired two windows and replaced four windows. His work was great quality and pricing was fair (we had other quotes). His communication about timescales was excellent. He showed up exactly when he said he would and kept our rooms as clean and tidy as possible.
Customer in Greater London Posted on 27/04/2022 , work completed 01/04/2022
Exceptional service and great windows
Customer Service
Quality
Value
Boris replaced our old rotten sash Windows with new wooden ones earlier this month. The job turned out to be more problematic than either we or he predicted. Once the problem was discovered he helped us find someone to do the repair needed to enable the new windows to be fitted and worked with the other workmen to get the job finished as soon as was possible. Without his efforts, I think the job would have dragged on and on. Throughout the process, he was supportive and communicated promptly and well. He was absolutely brilliant and very helpful. We recommend him highly- the new windows are fantastic and work perfectly! (And who knew sash windows could be rattle-free?!)
Customer in Greater London Posted on 19/04/2022 , work completed 14/04/2022
Very happy with the service
Customer Service
Quality
Value
Boris and his team are experts in their field. The windows were done perfectly and he communicated really well throughout the process. I would highly recommend.
Customer in Greater London Posted on 11/04/2022 , work completed 08/04/2022
Excellent, reliable and quick service
Customer Service
Quality
Value
I found Repair a Sash through a google search. I messaged Boris, we spoke, he came to my house, he gave me a quote for repairing my sash windows as the cords had broken in 6 windows. He came on the day he said he would, he fixed the windows and cleaned up any mess he had made. Boris was VERY VERY easy to deal with, excellent service and high quality of workmanship. It's rare to be so happy in London.
Customer in Greater London Posted on 08/12/2021 , work completed 30/11/2021
Diligent, high quality and great value
Customer Service
Quality
Value
Boris and his team have done a fantastic job replacing the sashes in 5 large windows in an industrial conversion within a conservation area. Right up front, Boris stood out during the scoping and estimating stage in terms of explaining what and how the work would be approached, properly considering special requirements that I had, and ensuring the detail was clear about what was / was not included in the estimate and at what cost. During the course of the sashes being installed, I found the precision with which the work was being done reassuring, resulting in a high quality fit and function. I can now actually open and close all of my windows easily, and the inclement UK weather in recent months has enabled me to verify that the draughts that have plagued me each winter since moving in have been addressed. This won't just reduce my energy bills, but create a much more stable and comfortable home environment. Even the finishing touches on fittings were handled with diligence, making sure that everything on the windows suited the aesthetic of the property. When raising an additional requirement to address the draughtproofing on a balcony door, I found Boris easy-to-approach, practical and there were no surprises in the final bill. Although the total time taken to finish the work has taken longer than hoped, this was primarily due to COVID and EU exit affecting manufacturing lead times and delivery. I would not hesitate to recommend Repair-a-Sash to others.
Customer in Greater London Posted on 13/07/2021 , work completed 01/07/2021
New front door and sash window
Customer Service
Quality
Value
I would thoroughly recommend Repair a Sash if you need any replacement sash windows or a new front door. The new door Boris has made for us not only looks beautiful but it is really sturdy and secure. The team are tidy and work quickly to get the job done whilst on site. Boris always answered our questions in a patient and timely manner throughout the design phase. The whole process from start to finish was smooth and easy, and you can't ask for more than that.
Customer in Greater London Posted on 15/12/2020 , work completed 10/12/2020
Professional and Meticulous
Customer Service
Quality
Value
Boris came to review our project and quote almost a year ago for the replacement of old aluminium windows for 8 new accoya sash windows (mix of weighted and balance sprung). He answered all our questions patiently and professionally, and was great at fitting us in when we were finally ready to do the work. I'd consider sash windows a luxury product, given the price point, and the service we received lived up to this. The quote was meticulous, and once on-site Boris was very good at keeping us informed of progress along the way. I wouldn't hesitate to recommend.
Holly in Greater London Posted on 02/11/2020 , work completed 30/10/2020
Great work, faithful quote.
Customer Service
Quality
Value
It was very satisfying to see our 7 sash windows gain a whole new lease of life through these repairs. The team were timely, the work is of good quality and the clearing-up/disruption are minimised. Repair A Sash were faithful to their quote and referred only one recommended change. Highly recommend their work.
Customer in Greater London Posted on 15/06/2020 , work completed 12/06/2020