Professional and friendly
I had two visits and 2 engineers both were great. Worked tidily and efficiently and explained well what they were doing and why. Would definitely use them again.
Customer in Greater London
Posted on 03/06/2025
, work completed 10/05/2025
Recommended
Great service, professional approach, highly recommend
I have used Dale and his team several times for several properties. All the team, including Loren who runs the office, are highly professional and competent. They also do their best to be flexible and accommodate times and dates to undertake visits and complete the work. I have also recommended them to friends who were extremely pleased with their service. Many thanks!
Customer in Greater London
Posted on 25/05/2025
, work completed 23/04/2025
Recommended
High quality work and service
We have used Rhodes many times over the years for both gas boiler installation and servicing, and for plumbing. We’ve always found Rhodes to do high quality work and fair prices. They communicate clearly about likely costs and timing of the work. Highly recommended!
Customer in Greater London
Posted on 23/05/2025
, work completed 09/05/2025
Recommended
Exceptional service, heating and general plumbing
I have had exceptional service from John at Rhodes plumbing for about 12 years. Always friendly helpful and efficient. Highly Recommended.
Customer in Greater London
Posted on 21/05/2025
, work completed 02/05/2025
Recommended
Fast, kind, skilled and efficient
Our boiler stopped working. Dale tried to repair it unsuccessfully. He then rapidly scheduled us in to replace the boiler. He did not charge for parts that he would be able to re-use elsewhere. He obviously knows what he is doing as a heating engineer and plumber. He worked hard and with skill and completed the job in a timely way. He worked cleanly and cleared up after himself. His charges were appropriate for the work done, with no sense of our being over-charged. I would thoroughly recommend his work to other people. We will use him again for other plumbing work.
Customer in Greater London
Posted on 11/04/2025
, work completed 04/04/2025
Recommended
First class job!
Dale replaced our emersion heater element and wash basin taps + waste. Tidy, efficient and courteous. We have previously used Rhodes for central heating; radiator replacement; very good service.
Customer in Greater London
Posted on 19/03/2025
, work completed 11/03/2025
Recommended
Problem with Boiler
I have used Rhodes plumbing for a number of years of years . I have a boiler that has been problematic since we moved in a number of years ago as the system was not properly designed for the purpose, but to put in a new system would involve the disruption and cost that we do not want to undertake. Rhodes plumbing recognise our dilemma and have always given us the best advice trying to find ways to minimise cost but providing the best service. I have always trusted their advice and have recommended them to other friends who like me have been really impressed with their reliability and service and in turn recommend them to others.
Customer in Greater London
Posted on 19/03/2025
, work completed 11/03/2025
Recommended
Installing a 22 mm gas main to boiler
The engineer arrived late with no apology The first thing he said was I wish I wasn’t here in front of of 3 people, then said it again when flooring was taken up, he made more unnecessary and wrong comments about basic standard work practice, the customer care was poor and unprofessional. An poor attitude from the start Very disappointing service and not value for money I would not recommend them
Customer in Greater London
Posted on 11/03/2025
, work completed 26/02/2025
Really pleased with their work
Had a complicated gas leak issue and they repaired it. Really pleased with their professionalism and honesty (took less time than they'd estimated so charged me less). No complaints!
Customer in Greater London
Posted on 10/03/2025
, work completed 24/02/2025
Recommended
Prompt, courteous and effective
Plumber Jon resolved water hammer problem involving neighbouring flats, replacing faulty valve and part of pipe. He took care and time to explain clearly what was needed and work was done on time and to budget. It was easy to contact them through their helpful co ordinator Loren at the office. I had used Rhodes for smaller plumbing jobs before this and always found them trustworthy, helpful and reliable. Delighted to have found them and happy to recommend them.
Customer in Greater London
Posted on 05/03/2025
, work completed 10/02/2025
Recommended
Highly recommended - knowledgeable, trustworthy and fairly priced.
I have used Rhodes Plumbing & Heating Ltd a number of times over the past 3 years - and would highly recommend them. They were recommended to me by my neighbour how also had a good experience with them. In 2022, Dale successfully located an underfloor leak (with minimal disruption), and installed new surface mounted piping to solve the issue. He has also serviced my boiler annually since 2022 - and last year in 2024, replaced my 12+ yr old boiler which sadly packed up, with a new Worchester Bosch combi boiler which has worked brilliantly. It's delightfully quiet and really efficient. Dale and his team have always communicated brilliantly with me - and helped make a stressful plumbing situation (the aforementioned underfloor leak) much easier to deal with. Dale is extremely knowledgeable and transparent - giving me great explanations of everything so I feel I can make an informed decision - which is much appreciated. Dale has always been considerate in the way he works - leaving everything refreshingly clean - and has made me feel like I'm in safe hands. I also feel the pricing is fair - having shopped around prior to using them.
Customer in Greater London
Posted on 03/03/2025
, work completed 13/06/2024
Recommended
Reliable Service
As with most reviewers, I have been using Rhodes for a number of years now and always find them (Jonathan) very reliable, helpful and friendly. I always recommend Rhodes to anyone who needs a plumber/boiler service.
Customer in Greater London
Posted on 13/02/2025
, work completed 03/02/2025
Recommended
Avoid this company, terrible service
From being rude, charging us for things that weren’t needed, leaving a ‘call us urgently’ message on a Friday night and then returning our call on a Monday… I feel this company should not be trusted. Avoid at all costs.
Customer in Greater London
Posted on 13/02/2025
, work completed 17/01/2025
Always very prompt, responsive and helpful
Have used the team for a number of years. Very helpful in getting the work done. The team is very quick to respond to emails and arrange what is needed.
Customer in Greater London
Posted on 30/01/2025
, work completed 23/01/2025
Recommended
Friendly and efficient plumber service
I've used Rhodes Plumbing for a number of jobs (scheduled and emergency) in SE London. They are great to deal with on the phone for bookings/admin and the plumber team is very friendly and professional. They provide good onward self-maintenance advice and options for the job. They are very capable, calm and attentive. Feels like you are in a safe pair of hands with them and that the job will run smoothly and to budget.
Customer in Greater London
Posted on 28/01/2025
, work completed 17/01/2025
Recommended
Great experience and service
Dale carried out a full system flush for us in December 2024. His attention to detail, his consideration and his super communication skills made for a very happy customer in mum. Can’t recommend him highly enough and will be booking when time comes to replace the boiler.
Customer in Greater London
Posted on 24/01/2025
, work completed 09/12/2024
Recommended
Stand out service
Great service, has saved me money on my heating by dialling in the best settings for our property. Also have helped me understand how it all works so I feel more confident with issues in the future. Wouldn't go with anyone else. Cheers
Customer in Greater London
Posted on 23/01/2025
, work completed 16/01/2025
Recommended
Reliable, trusted company
I found Rhodes plumbing on Google just after I moved into my flat and my boiler was not working. They calmly walked me through the issue over the phone for ten minutes and identified and sorted the problem – and didn't charge me anything for the advice. From then on I've booked them three times to service my boiler. Their engineers are reliable, knowledgeable and friendly. As a company, they really look out for their customers. I'm planning to get a new boiler in the next few years and change some of my radiators. No question: I'll be getting Rhodes plumbing to do the work.
Customer in Greater London
Posted on 23/01/2025
, work completed 07/11/2024
Recommended
Great Service
Professional and thorough. Rhodes servicing is comprehensive and gives you confidence that your boiler will work efficiently through the winter.
Customer in Greater London
Posted on 08/12/2024
, work completed 25/11/2024
Recommended
Excellent and Reliable
I’ve been using Rhodes since 2021 and they’ve done everything from boiler service, installation of new taps, fixing water hammer and most recently have installed a new boiler. The team are great - quick, accurate, friendly, reliable, and competitively priced. I whole-heartedly recommend them.
Customer in Greater London
Posted on 27/11/2024
, work completed 10/09/2024
Recommended
We would recommend Rhodes Engineering
Rhodes have been doing our boiler servicing in recent years. Their work has always been highly satisfactory. The engineer explains all the issues mostly clearly and offers options. We are impressed by his candour and his technical skills. All work was done neatly, promptly and our kitchen was left in nice clean condition. The cost of the service was entirely reasonable. The engineer was courteous, knowledgeable and good-natured. It was a pleasure to have him in our home.
Customer in Greater London
Posted on 20/11/2024
, work completed 05/11/2024
Recommended
My 'Go to' Plumber
I have been using Rhodes Plumbing and Heating for more than 12 years now, at two different addresses, which really speaks for itself. Appointments have been for both plumbing and heating during that time and are easy to make. I never have to wait too long. Dale has been nursing my elderly boiler for probably years past it's normal life and you are never being pushed into extra work or expense. The team is very friendly and reliable and go that extra mile to ensure all is well before they leave.
Customer in Greater London
Posted on 19/11/2024
, work completed 23/10/2024
Recommended
So easy to use and great service
Trying to sort a new heating engineer for my very elderly parents who like a warm house. I live 300 miles away from Croydon. Rhodes recommended by my daughter who also lives in Croydon. Very easy to book and appointments very quickly arranged. The engineer was very pleasant and friendly. Service was carried out efficiently and we are so glad that we have found a reliable heating engineer to keep my parents warm!
Customer in Greater London
Posted on 15/11/2024
, work completed 01/11/2024
Recommended
Boiler service
This is the first time I have used the services of Rhodes Plumbing & Heating Services Ltd. Booking was straightforward. I sent a message stating my issues and received a reply which included an appointment date of only a few days wait. I was in the process of changing a kitchen tap but had not completed the job. When the Engineer arrived I explained why and he offered to finish it; when that was done he then carried out a full service on the boiler. Great communicator, explained what he was doing and reason for doing so; all work comes with a guarantee The whole process was seamless from booking to job completion. Great service and I will pass on the company name to local family and friends.
Customer in Greater London
Posted on 04/11/2024
, work completed 15/10/2024
Recommended
Went the extra mile to fix a boiler
Dale and his team did an excellent job fixing our broken boiler recently, managing to arrange to do it while we were away so we came back to a nice warm house. The whole team is so nice to deal with and reliable, a pleasure to work with.
Customer in Greater London
Posted on 02/11/2024
, work completed 26/10/2024
Recommended