Avoid this company, terrible service
From being rude, charging us for things that weren’t needed, leaving a ‘call us urgently’ message on a Friday night and then returning our call on a Monday… I feel this company should not be trusted. Avoid at all costs.
Customer in Greater London
Posted on 13/02/2025
, work completed 17/01/2025
Always very prompt, responsive and helpful
Have used the team for a number of years. Very helpful in getting the work done. The team is very quick to respond to emails and arrange what is needed.
Customer in Greater London
Posted on 30/01/2025
, work completed 23/01/2025
Recommended
Friendly and efficient plumber service
I've used Rhodes Plumbing for a number of jobs (scheduled and emergency) in SE London. They are great to deal with on the phone for bookings/admin and the plumber team is very friendly and professional. They provide good onward self-maintenance advice and options for the job. They are very capable, calm and attentive. Feels like you are in a safe pair of hands with them and that the job will run smoothly and to budget.
Customer in Greater London
Posted on 28/01/2025
, work completed 17/01/2025
Recommended
Great experience and service
Dale carried out a full system flush for us in December 2024. His attention to detail, his consideration and his super communication skills made for a very happy customer in mum. Can’t recommend him highly enough and will be booking when time comes to replace the boiler.
Customer in Greater London
Posted on 24/01/2025
, work completed 09/12/2024
Recommended
Stand out service
Great service, has saved me money on my heating by dialling in the best settings for our property. Also have helped me understand how it all works so I feel more confident with issues in the future. Wouldn't go with anyone else. Cheers
Customer in Greater London
Posted on 23/01/2025
, work completed 16/01/2025
Recommended
Reliable, trusted company
I found Rhodes plumbing on Google just after I moved into my flat and my boiler was not working. They calmly walked me through the issue over the phone for ten minutes and identified and sorted the problem – and didn't charge me anything for the advice. From then on I've booked them three times to service my boiler. Their engineers are reliable, knowledgeable and friendly. As a company, they really look out for their customers. I'm planning to get a new boiler in the next few years and change some of my radiators. No question: I'll be getting Rhodes plumbing to do the work.
Customer in Greater London
Posted on 23/01/2025
, work completed 07/11/2024
Recommended
Great Service
Professional and thorough. Rhodes servicing is comprehensive and gives you confidence that your boiler will work efficiently through the winter.
Customer in Greater London
Posted on 08/12/2024
, work completed 25/11/2024
Recommended
Excellent and Reliable
I’ve been using Rhodes since 2021 and they’ve done everything from boiler service, installation of new taps, fixing water hammer and most recently have installed a new boiler. The team are great - quick, accurate, friendly, reliable, and competitively priced. I whole-heartedly recommend them.
Customer in Greater London
Posted on 27/11/2024
, work completed 10/09/2024
Recommended
We would recommend Rhodes Engineering
Rhodes have been doing our boiler servicing in recent years. Their work has always been highly satisfactory. The engineer explains all the issues mostly clearly and offers options. We are impressed by his candour and his technical skills. All work was done neatly, promptly and our kitchen was left in nice clean condition. The cost of the service was entirely reasonable. The engineer was courteous, knowledgeable and good-natured. It was a pleasure to have him in our home.
Customer in Greater London
Posted on 20/11/2024
, work completed 05/11/2024
Recommended
My 'Go to' Plumber
I have been using Rhodes Plumbing and Heating for more than 12 years now, at two different addresses, which really speaks for itself. Appointments have been for both plumbing and heating during that time and are easy to make. I never have to wait too long. Dale has been nursing my elderly boiler for probably years past it's normal life and you are never being pushed into extra work or expense. The team is very friendly and reliable and go that extra mile to ensure all is well before they leave.
Customer in Greater London
Posted on 19/11/2024
, work completed 23/10/2024
Recommended
So easy to use and great service
Trying to sort a new heating engineer for my very elderly parents who like a warm house. I live 300 miles away from Croydon. Rhodes recommended by my daughter who also lives in Croydon. Very easy to book and appointments very quickly arranged. The engineer was very pleasant and friendly. Service was carried out efficiently and we are so glad that we have found a reliable heating engineer to keep my parents warm!
Customer in Greater London
Posted on 15/11/2024
, work completed 01/11/2024
Recommended
Boiler service
This is the first time I have used the services of Rhodes Plumbing & Heating Services Ltd. Booking was straightforward. I sent a message stating my issues and received a reply which included an appointment date of only a few days wait. I was in the process of changing a kitchen tap but had not completed the job. When the Engineer arrived I explained why and he offered to finish it; when that was done he then carried out a full service on the boiler. Great communicator, explained what he was doing and reason for doing so; all work comes with a guarantee The whole process was seamless from booking to job completion. Great service and I will pass on the company name to local family and friends.
Customer in Greater London
Posted on 04/11/2024
, work completed 15/10/2024
Recommended
Went the extra mile to fix a boiler
Dale and his team did an excellent job fixing our broken boiler recently, managing to arrange to do it while we were away so we came back to a nice warm house. The whole team is so nice to deal with and reliable, a pleasure to work with.
Customer in Greater London
Posted on 02/11/2024
, work completed 26/10/2024
Recommended
Excellent service
I picked Rhodes Plumbing based on their good reviews, but you never really know. But I’ve now used them three times over the past year or so, To fix a leak, fit a shower pump and install a tap. Every time they have been professional, reliable, quick to respond and deal with the issue, helpful with advice, friendly and fairly priced. I’m so glad I found them, they are my go to from now on. I just need to find other tradespeople this good!
Customer in Greater London
Posted on 01/11/2024
, work completed 16/10/2024
Recommended
Repairing a leaking water tank.
They fixed an overflowing main water tank. They arrived on time, kept disruption to a minimum and completed a first class professional job on time Anecdotally the best plumbers in this area, which is born out by my own experience
Customer in Greater London
Posted on 04/10/2024
, work completed 30/08/2024
Recommended
Reliable Plumbing Service
Have been using Rhodes Plumbing for the last 5 years. Need a new boiler and they offered great advice to the pros and cons of different makes. Selected a Worchester Bosch boiler they recommended and it has proven to be great purchase! Highly recommend to all needing an efficient and friendly local Plumber.
Customer in Greater London
Posted on 13/09/2024
, work completed 06/08/2024
Recommended
Rhodes Plumbing are
I have used Rhodes Plumbing for just over 3 years and I would 100% recommend them. Jon has been to our home a number of times to do the annual boiler service and has recently changed a radiator in our bathroom. He and his colleagues are very considerate when in the home, they are tidy and explain the work they are doing and what they have found. I wouldnt even bother looking for another company - these guys are good at what they do and very knowledgable and competent.
Customer in Greater London
Posted on 15/08/2024
, work completed 25/07/2024
Recommended
Great work
Jon from Rhodes plumbing did a great job of repairing a collapsing waste pipe from a toilet and a leaking valve in the tank. He left the bathroom tidy and the tank pristine inside.
Customer in Greater London
Posted on 02/08/2024
, work completed 18/07/2024
Recommended
Great work
Our boiler lost pressure due to a leak in our towel rail in the bathroom. This was quickly resolved however he diligently tested the heating thoroughly. He also fixed a long-standing noisy radiator! Great friendly service. Have used Rhodes several times now and they are our go-to guys.
Customer in Greater London
Posted on 16/07/2024
, work completed 20/06/2024
Recommended
Rhodes Plumbing & Heating
Rhodes have maintained a rental property for us for over 10 years now, and have found them reliable, tenant-friendly and good value. They have dealt with everything from gas safety inspections, running cistern up to a full boiler and cylinder replacement. We are very satisfied with the service they provide
Customer in Surrey
Posted on 12/06/2024
, work completed 17/05/2024
Recommended
Boiler service and dripping tap
A good company to deal with, straight forward communication and bureaucracy They were reliable, came when they said they would. Jon was pleasant to have around the house Probably save our lives, by condemning our boiler Solved the problem of our dripping tap and was instrumental in fixing it
Customer in Greater London
Posted on 09/04/2024
, work completed 04/04/2024
Recommended
Always helpful, thorough and tidy
Always great service from Rhodes plumbing. We’ve had both boiler servicing and replacement parts for broken toilets and radiator. The toilets required more work than originally quotes for but he still got it all sorted without charging any extra and even shifted the positioning of the toilet (which the original builders has put in a weird spot). Really trustworthy and helpful.
Customer in Greater London
Posted on 27/03/2024
, work completed 13/03/2024
Recommended
Very happy with Rhodes Plumbing
I've been using Rhodes Plumbing for several years now and have always been very happy with the service - punctual, efficient and at a reasonable price.
Customer in Greater London
Posted on 26/03/2024
, work completed 01/03/2024
Recommended
Great team - great service
Rhodes were brilliant in fixing and servicing our boiler. Friendly staff who helped us at every step. Super simple and effective service.
Customer in Greater London
Posted on 18/03/2024
, work completed 14/03/2024
Recommended
Just what I wanted
Dale came bang on time, put slippers on as soon as he came through the front door, got straight on with the work, did two plumbing jobs and cleaned up. I was very happy with the work and the price and would recommend him.
Customer in Greater Manchester
Posted on 01/03/2024
, work completed 27/02/2024
Recommended