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W4Plumber.com

4.9

46 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We are passionate about providing good customer service and exceptional workmanship. We understand the importance of customer feedback and will do everything possible to ensure that a high standard is achieved on every job.

We have been trading now for just over 8 years and are continuing to grow. Based in Chiswick, West London, we are the third generation of plumbers. We work alongside our father who has been offering plumbing & heating services to the residents of West London for well over 40 years.

We specialize in Emergencies and love to do the jobs that other plumbers won't touch. We carry high pressure jetting equipment on board for all drainage issues. In general we do not book work in and are available to go as and when the phone rings, this allows us to offer a fast response time, minimising damage caused by water leaks.

What we do

  • Plumbers

    • Emergency plumbing services
  • More Services

    • drainage
    • high pressure jetting
    • leaks
    • blockages

Customer reviews

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4.9
46 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable, resourceful and excellent
Customer Service
Quality
Value
Richard is brilliant and has helped us a few times over the years (leaks, a shower issue and the latest job was a plumbing problem with a dishwasher). I keep turning to him because he’s always courteous, reliable, communicates clearly and is able to skilfully navigate the weird pipe work in our kitchen! Highly recommended!
Customer in Greater London Posted on 23/03/2024 , work completed 21/03/2024
Trustworthy, experienced, prompt, reliable plumber
Customer Service
Quality
Value
W4 Plumber is our prime contact for any plumbing issues and we’ve been using his services for many years. Richard is very experienced, prices are reasonable and he always provides prompt solution with the best practical advice. Moreover, he is very quick to respond, his approach is personal, friendly and always with a smile. We would not hesitate to recommend him as when it comes to any works required, we just leave it all in his capable hands, fully trusting him with the entire process and he never fails to deliver exceptional service.
Customer in Greater London Posted on 11/03/2024 , work completed 07/02/2024
Great Service
Customer Service
Quality
Value
Emergency call out required due to water leak in apartment below. W4Plumber attended without delay, collected keys from agent for access, carried out repair and returned keys. We received a follow up call to advise the problem was rectified, and were able to advise all parties concerned of the situation. As we are not local to the property, so great service and excellent communication is paramount. Thank you Richard Marks.
Customer in Greater London Posted on 17/02/2024 , work completed 16/02/2024
Urgent Toilet Cistern Repair
Customer Service
Quality
Value
Richard answered the phone himself (rare nowadays), listened to the problem and during that first call agreed a time later the same day when he would be able to call in. Arrived dead on time put on shoe covers without even being asked and sorted out the problem including replacement part with a minimum of fuss, there and then. Richard was polite, friendly and efficient. This was the first time I have used his services and it certainly won't be the last. So much better than the well known bigger companies and much better value too.
Customer in Greater London Posted on 01/02/2024 , work completed 30/01/2024
Great work
Customer Service
Quality
Value
The plumber arrived right on time and quickly analysed the problem. He worked quickly and efficiently, explained everything thoroughly and fixed it.
Customer in Greater London Posted on 30/01/2024 , work completed 29/01/2024
Fast and effective
Customer Service
Quality
Value
Richard came within an hour of us calling with a problem leak through the ceiling, and very quickly fixed the source of the problem. Also came a few weeks later and carried out an emergency repair to a drain, again very quickly fixed the problem.
Customer in Greater London Posted on 05/12/2023 , work completed 13/11/2023
Excellent local plumber
Richard at W4. Plumber.com provides excellent service. We had two dodgy toilet flushes, one which had ceased to flush completely. He responded promptly, was efficient in his work and provided an explanation of the problem giving us advice on how to avoid a recurrence of the issue. We found Richard to be friendly, honest and competent and we would highly recommend him for those plumbing problems that need a quick resolution.
Customer in Greater London Posted on 03/12/2023 (Reviewer did not use service)
Unblocking a toilet
Customer Service
Quality
Value
Richard has helped us, family and friends on numerous occasions over many years. He is prompt, no nonsense, articulate, experienced and value for money. Highly recommended.
Customer in Greater London Posted on 13/06/2023 , work completed 12/06/2023
Great local service
Customer Service
Quality
Value
Richard attended on time and was professional, well-organised and knowledgeable. He removed a waste disposal unit from our kitchen, plus gave advice about some radiators elsewhere in the house. I would definitely use again.
Customer in Greater London Posted on 20/01/2023 , work completed 17/01/2023
Replacement tap installed
Customer Service
Quality
Value
Richard Marks has done a number of jobs for me over the years. He is very quick to respond, arrives on time, is clean and tidy and completes the job to a high standard. In return for this excellent service I pay as soon as I receive his invoice.
Customer in Greater London Posted on 10/01/2023 , work completed 09/01/2023