Endorsed by Which?

W4Plumber.com

5.0

79 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We are passionate about providing good customer service and exceptional workmanship. We understand the importance of customer feedback and will do everything possible to ensure that a high standard is achieved on every job.

We have been trading now for just over 8 years and are continuing to grow. Based in Chiswick, West London, we are the third generation of plumbers. We work alongside our father who has been offering plumbing & heating services to the residents of West London for well over 40 years.

We specialize in Emergencies and love to do the jobs that other plumbers won't touch. We carry high pressure jetting equipment on board for all drainage issues. In general we do not book work in and are available to go as and when the phone rings, this allows us to offer a fast response time, minimising damage caused by water leaks.

What we do

  • Plumbers

    • Emergency plumbing services
  • More Services

    • drainage
    • high pressure jetting
    • leaks
    • blockages

Customer reviews

Why you can trust these reviews

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5.0
79 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient, Friendly, Prompt, Workmanlike, etc. Etc.
Customer Service
Quality
Value
I have used Richard several times, usually for quite small jobs, but he approached them all with enthusiasm and efficiency. He always discusses alternatives and indicates possible costs before commencing. He is friendly and very user friendly, always eager to please. Being local it is very convenient and its easy to get confirmation of his workmanship. Highly Recommended.
Which? Trusted Traders Consumer Posted on 10/06/2017 , work completed 10/06/2017
Excellent plumber
Customer Service
Quality
Value
Richard very efficient and tidy, and also provided some helpful advice. Cleared a blocked sink and fitted a new toilet flush in an hour - great work.
Customer in Greater London Posted on 11/06/2020 , work completed 08/06/2020
On time and worked fast
Customer Service
Quality
Value
Richard arrived in time, was courteous and completed the job quickly and with no fuss. Would recommend him
Customer in Greater London Posted on 12/06/2020 , work completed 12/06/2020
Fantastic service *****
Customer Service
Quality
Value
Richard is great. Richard made sure he knew as much about the job as possible before giving us a quote - with transparent options to suit different budgets. He arrived on time and carried out the job quickly, happily offering advice on how to maintain the new product to avoid unnecessary future bills. Lastly, he left the place as he found it, clearing away all mess. I will definitely be using him again.
David in Greater London Posted on 01/04/2021 , work completed 31/03/2021
Great work as always
Customer Service
Quality
Value
Richard has sorted out many different plumbing issues for us over the years and always does a great job. This time it was replacing a leaking kitchen tap, checking the pipework and resealing around the sink worktop area. It looks fantastic. He’s quick to respond, reliable, punctual and always explains what the issue is and what needs to be done very clearly. We thoroughly recommend W4Plumber!
Customer in Greater London Posted on 25/05/2022 , work completed 25/05/2022
Excellent plumbing job and friendly service
Customer Service
Quality
Value
I’ve used W4plumber.com for several plumbing jobs. Always responsive and does a great job. Would wholeheartedly recommend.
Customer in Greater London Posted on 09/11/2022 , work completed 08/11/2022
Excellent plumber, fair and honest
Customer Service
Quality
Value
We've used Richard as our plumber for many years. He's come out for emergencies and also he's fixed annoying issues which other plumbers haven't liked the look of! He will always explain what he's doing and I think his prices are reasonable and transparent. I thoroughly recommend him - he is "old school" in that he will always try and fix something if he possibly can whereas increasingly other plumbers will tell you to replace rather than repair. A very nice bloke too!
Customer in Greater London Posted on 20/11/2024 , work completed 18/11/2024
Professional, experienced, trustworthy
Customer Service
Quality
Value
W4 Plumber has been our trusted contractor for many years and is our first point of contact for any plumbing work required, from tap replacements to general plumbing installations and repairs. Richard is incredibly professional, well experienced, his prices are fair and no matter the challenge, he consistently handles every job with ease and confidence. We trust him completely and have peace of mind knowing that his work is of the highest standard.
Customer in Greater London Posted on 12/03/2025 , work completed 05/03/2025
Excellent Service
Customer Service
Quality
Value
This could not have been a better experience. He was responsive, available, prompt for both appointments and got the work done fast and well. I have already recommended him to family and would do so to anyone.
Customer in Greater London Posted on 20/03/2025 , work completed 19/03/2025
Great service
Customer Service
Quality
Value
I have used W4 Plumbers twice and they have always solved the problems and delivered a great service. They are prompt and provide good advice throughout.
Customer in Greater London Posted on 22/05/2025 , work completed 21/05/2025
Replaced kitchen tap
Customer Service
Quality
Value
Richard was very helpful over the choice of a replacement, guiding me towards an appropriate range of good quality mixer taps. He was able to come and do the work immediately I had the tap, and did so with speed and efficiency.
Customer in Greater London Posted on 28/05/2025 , work completed 20/05/2025
Excellent Plumber
Customer Service
Quality
Value
I had been let down by my previous plumber. I got his number from a friend who had used him before, He came at exactly the time he said he would. Reviewed the situation and went off to get the parts. He was so helpful and explained everything he was doing. He worked quickly and efficiently and sorted out both cisterns. By the time he left I had 2 fully working bathrooms. With visitor due I was extremely grateful to this very pleasant and competent plumber. Thank you for your professionalism.
Customer in Greater London Posted on 04/06/2025 , work completed 02/06/2025
Prompt, efficient and reasonably priced
Used before and happy to use again, what better recommendation is that? Turned up on time and worked quickly and efficiently.
Customer in Greater London Posted on 18/12/2025 (Reviewer did not use service)
Fantastic service
Customer Service
Quality
Value
I called Richard as he came highly recommended, he was very professional and keen to help. He got to the bottom of where the blockage was coming from. Despite how blocked it was he still managed to clear it in good time. I was thoroughly Impressed with the service. Second to none, will definitely recommend. Thank you
Michael N Posted on 10/05/2018 , work completed 10/05/2018
EXELLENT WORK
Customer Service
Quality
Value
Richard has just unblock a 2nd floor kitchen sink pipe kindly liaising with me by phone and dealing so well with a tricky location. On more than one occasion his work has been 1st class. Thanks
Which? Trusted Traders Consumer Posted on 07/06/2017 , work completed 07/06/2017
Efficient, professional and friendly
Customer Service
Quality
Value
I contacted Richard regarding a broken toilet flush mechanism and dripping kitchen tap. Richard responded quickly to my email, was able to give me a quote and arrange a visit sooner than I expected. Richard arrived promptly and well presented with all the parts he needed and explained what had broken and needed fixing. Richard knows his craft, is tidy in his work and it was a fair price for the job.
F Roberts Posted on 13/12/2017 , work completed 13/12/2017
Leaky sink repair
Customer Service
Quality
Value
Richard arrived on time, precisely on the dot, and got straight to work. Having done the necessary preparation beforehand, he was fully equipped to deal with the leaky sink quickly and did so with efficient and good humour. He wasted no time, was courteous and good-natured, resolved my issue and all for a reasonable price. Doing this job in the middle of lockdown, he also complied with social distancing and mask-wearing rules to make the whole exchange comfortable and stress-free. Short of a magic wand, I can't see how a plumbing service could be any better.
Customer in Greater London Posted on 05/03/2021 , work completed 03/03/2021
Richard is efficient, friendly and courteous
Customer Service
Quality
Value
Richard disconnected and moved our old dishwasher, which is due to be replaced. He then fixed a leak from a pipe behind the old dishwasher. We have used Richard several times for plumbing jobs. He always has a "can-do" attitude towards problem-solving, as well as being friendly and helpful. I would highly recommend Richard for plumbing work.
Carol in Greater London Posted on 18/02/2021 , work completed 16/02/2021
Great plumber- trustworthy and experienced
Customer Service
Quality
Value
W4 Plumber.com provided me a very thorough and reliable service. Richard is extremely experienced and knowledgeable and diagnosed our issues straight away and was able to fix them there and then. He is friendly, trustworthy and professional and would recommend him highly.
Customer in Greater London Posted on 13/06/2022 , work completed 09/06/2022
Job done well at rental property, was prompt on time and courteous with the tenant.
Customer Service
Quality
Value
Rental property needed drain unblocking, to replace flexible pan connection with anti rodent value. All did promptly, to the satisfaction of the tenant.
Customer in Greater London Posted on 24/07/2022 , work completed 22/07/2022
Excellent Service
Customer Service
Quality
Value
First time I've used W4Plumber. Richard responded quickly and kept me informed while waiting for the parts for my kitchen tap to arrive. He arrived on time to do the repair. Unfortunately one of the parts didn't fit (not his fault) and he went the extra mile to find another seal from his van that fitted my tap. The repair took a lot longer than expected but he stayed to finish the job and I'm very happy with the service provided. He also gave me good advice about options for future repair or replacement.
Customer in Greater London Posted on 18/08/2022 , work completed 15/08/2022
Emergency repair to a leaking pipe
Customer Service
Quality
Value
Richard responded quickly to an emergency call-out and did an outstanding job of fixing a leaking pipe. Highly recommend.
Customer in Greater London Posted on 30/10/2022 , work completed 28/10/2022
First class work
Customer Service
Quality
Value
I contacted Richard because of Which? Trusted Trader. He replied to my initial query the same day and we agreed a date for the work. He was on time and quickly and efficiently carried out the work ie replacing a kitchen mixer tap and sorting two dripping taps in the bathroom. The kitchen work was quite tricky because of the location of the pipes behind built-in cupboards. But Richard was well up to the task. I was impressed by his demeanour and helpfulness and asked him to come back to do more work ie replacing two sink basin taps and shoring up a bath more securely than it had been done when first installed. How I wish I had known about Richard sooner!
Customer in Greater London Posted on 29/12/2022 , work completed 13/10/2022
Great local service
Customer Service
Quality
Value
Richard attended on time and was professional, well-organised and knowledgeable. He removed a waste disposal unit from our kitchen, plus gave advice about some radiators elsewhere in the house. I would definitely use again.
Customer in Greater London Posted on 20/01/2023 , work completed 17/01/2023
Unblocking a toilet
Customer Service
Quality
Value
Richard has helped us, family and friends on numerous occasions over many years. He is prompt, no nonsense, articulate, experienced and value for money. Highly recommended.
Customer in Greater London Posted on 13/06/2023 , work completed 12/06/2023