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Endorsed by Which?
W4Plumber.com
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
We are passionate about providing good customer service and exceptional workmanship. We understand the importance of customer feedback and will do everything possible to ensure that a high standard is achieved on every job.
We have been trading now for just over 8 years and are continuing to grow. Based in Chiswick, West London, we are the third generation of plumbers. We work alongside our father who has been offering plumbing & heating services to the residents of West London for well over 40 years.
We specialize in Emergencies and love to do the jobs that other plumbers won't touch. We carry high pressure jetting equipment on board for all drainage issues. In general we do not book work in and are available to go as and when the phone rings, this allows us to offer a fast response time, minimising damage caused by water leaks.
What we do
Plumbers
- Emergency plumbing services
More Services
- drainage
- high pressure jetting
- leaks
- blockages
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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5.0
86 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great local service
Customer Service
Quality
Value
Richard attended on time and was professional, well-organised and knowledgeable. He removed a waste disposal unit from our kitchen, plus gave advice about some radiators elsewhere in the house. I would definitely use again.
Customer in Greater London
, work completed
Recommended
Replacement tap installed
Customer Service
Quality
Value
Richard Marks has done a number of jobs for me over the years. He is very quick to respond, arrives on time, is clean and tidy and completes the job to a high standard. In return for this excellent service I pay as soon as I receive his invoice.
Customer in Greater London
, work completed
Recommended
First class work
Customer Service
Quality
Value
I contacted Richard because of Which? Trusted Trader. He replied to my initial query the same day and we agreed a date for the work. He was on time and quickly and efficiently carried out the work ie replacing a kitchen mixer tap and sorting two dripping taps in the bathroom. The kitchen work was quite tricky because of the location of the pipes behind built-in cupboards. But Richard was well up to the task. I was impressed by his demeanour and helpfulness and asked him to come back to do more work ie replacing two sink basin taps and shoring up a bath more securely than it had been done when first installed. How I wish I had known about Richard sooner!
Customer in Greater London
, work completed
Recommended
Excellent plumbing job and friendly service
Customer Service
Quality
Value
I’ve used W4plumber.com for several plumbing jobs. Always responsive and does a great job. Would wholeheartedly recommend.
Customer in Greater London
, work completed
Recommended
Emergency repair to a leaking pipe
Customer Service
Quality
Value
Richard responded quickly to an emergency call-out and did an outstanding job of fixing a leaking pipe. Highly recommend.
Customer in Greater London
, work completed
Recommended
Emergency leak repair
Customer Service
Quality
Value
I can’t speak highly enough about the service we received from Richard Marks W4Plumber.com A pipe burst in the wall of our walk in shower and Richard was able to come over very quickly and repair the pipe so that we were able to have running water again without further leaks from that pipe. He was extremely knowledgeable, instilled confidence, was tidy and very good value for money. I would have no hesitation in recommending him for anyone needing plumbing work done.
Customer in Greater London
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
First time I've used W4Plumber. Richard responded quickly and kept me informed while waiting for the parts for my kitchen tap to arrive. He arrived on time to do the repair. Unfortunately one of the parts didn't fit (not his fault) and he went the extra mile to find another seal from his van that fitted my tap. The repair took a lot longer than expected but he stayed to finish the job and I'm very happy with the service provided. He also gave me good advice about options for future repair or replacement.
Customer in Greater London
, work completed
Recommended
Job done well at rental property, was prompt on time and courteous with the tenant.
Customer Service
Quality
Value
Rental property needed drain unblocking, to replace flexible pan connection with anti rodent value. All did promptly, to the satisfaction of the tenant.
Customer in Greater London
, work completed
Recommended
Excellent speedy work
Customer Service
Quality
Value
Richard at W4 Plumbers responded quickly to two call outs when we needed plumbing work done and carried out the work efficiently and cheerfully. Very straightforward to deal with, and gave an accurate assessment of costs, and the work looks good.
Customer in Greater London
, work completed
Recommended
Great plumber- trustworthy and experienced
Customer Service
Quality
Value
W4 Plumber.com provided me a very thorough and reliable service. Richard is extremely experienced and knowledgeable and diagnosed our issues straight away and was able to fix them there and then. He is friendly, trustworthy and professional and would recommend him highly.
Customer in Greater London
, work completed
Recommended
Great work as always
Customer Service
Quality
Value
Richard has sorted out many different plumbing issues for us over the years and always does a great job. This time it was replacing a leaking kitchen tap, checking the pipework and resealing around the sink worktop area. It looks fantastic. He’s quick to respond, reliable, punctual and always explains what the issue is and what needs to be done very clearly. We thoroughly recommend W4Plumber!
Customer in Greater London
, work completed
Recommended
Reliable and Friendly
Customer Service
Quality
Value
We have used Richard on several occasions when we required an emergency plumber. On this occasion, he came to repair a heavy leak in our bathroom caused by a broken connection from the mains supply. He arrived promptly, was open, honest and answered all my questions throughout making it clear what the issue was and how he fixed it.
Customer in Greater London
, work completed
Recommended
Saniflo service and repair
Customer Service
Quality
Value
I contacted Richard Marks as I had used his services twice before. As before, he delivered a professional, efficient and friendly service. I have already recommended him to others.
Customer in Greater London
, work completed
Recommended
Efficient effective emergency repair
Customer Service
Quality
Value
Arrived on time, replaced the broken toilet part, no fuss, sensible pricing, pleasant and courteous. 10/10 Thank you.
Customer in Greater London
, work completed
Recommended
Reliable and fast
Customer Service
Quality
Value
It was the first time I used Richard at W4 Plumber. I contacted Richard via his website and he replied immediately and confirmed he would do the work. He was reliable and fast and I would use him again.
Customer in Greater London
, work completed
Recommended
Fantastic service *****
Customer Service
Quality
Value
Richard is great. Richard made sure he knew as much about the job as possible before giving us a quote - with transparent options to suit different budgets. He arrived on time and carried out the job quickly, happily offering advice on how to maintain the new product to avoid unnecessary future bills. Lastly, he left the place as he found it, clearing away all mess. I will definitely be using him again.
David in Greater London
, work completed
Recommended
Quick, friendly, super helpful!
Customer Service
Quality
Value
Richard is brilliant! He came the day after we called, knew what he was talking about, was able to advise on one issue, and fix everything we asked him too, going out of his way to dispose of our damaged parts and was really lovely to boot. Will definitely have him back!
Customer in Greater London
, work completed
Recommended
Leaky sink repair
Customer Service
Quality
Value
Richard arrived on time, precisely on the dot, and got straight to work. Having done the necessary preparation beforehand, he was fully equipped to deal with the leaky sink quickly and did so with efficient and good humour. He wasted no time, was courteous and good-natured, resolved my issue and all for a reasonable price. Doing this job in the middle of lockdown, he also complied with social distancing and mask-wearing rules to make the whole exchange comfortable and stress-free. Short of a magic wand, I can't see how a plumbing service could be any better.
Customer in Greater London
, work completed
Recommended
Excellent plumber
Customer Service
Quality
Value
I had a leaking radiator valve. Contacted Richard and he was polite and able to attend my property very swiftly. He arrived on time, was quick to detect the problem and fix it. Very impressed. I hope not to need a plumber anytime soon but would 100% contact Richard for his expertise!
Customer in Greater London
, work completed
Recommended
Richard is efficient, friendly and courteous
Customer Service
Quality
Value
Richard disconnected and moved our old dishwasher, which is due to be replaced. He then fixed a leak from a pipe behind the old dishwasher. We have used Richard several times for plumbing jobs. He always has a "can-do" attitude towards problem-solving, as well as being friendly and helpful. I would highly recommend Richard for plumbing work.
Carol in Greater London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
My kitchen tap had reached EOL over the weekend. I had a replacement tap already but could not work out how to fit so looked for a plumber nearby. Richard provided an estimate which turned out to be accurate, and offered to do the work the next day. He came on time, with all the necessary tools and PPE, got to work with minimal chitchat, and completed the task well within the hour. He cleaned out the debris that came out with the old tap and checked for any leakage before asking me to settle the bill. I have heard stories of rogue traders, but I was glad I chose Richard to do the job.
Customer in Greater London
, work completed
Recommended
On time and worked fast
Customer Service
Quality
Value
Richard arrived in time, was courteous and completed the job quickly and with no fuss. Would recommend him
Customer in Greater London
, work completed
Recommended
Excellent plumber
Customer Service
Quality
Value
Richard very efficient and tidy, and also provided some helpful advice. Cleared a blocked sink and fitted a new toilet flush in an hour - great work.
Customer in Greater London
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
We had a tap that wouldn’t turn off, it looked, to me, like a simple tap change job - until Richard pointed out lack of access to the area and a we couldn’t find a stop cock. Fortunately Richard worked out a way around the access and located the stop cock. His local knowledge paid of in our case. Really appreciated his can do approach and his honesty. Would definitely recommend this company.
Customer in Greater London
, work completed
Recommended
Good communication, sensible advice, happy customer
Customer Service
Quality
Value
Thank you Richard, you came responded to my plea which was very late at night and attended next day, then pretty much overhauled my kitchen and bathroom the following day for the price you quoted. Very happy customer, thank you!
Customer in Greater London
, work completed
Recommended